検索キーワード： ビジネスコミュニケーション

The book that revolutionized business communications has been updated for today's workplace. Crucial Conversations provides powerful skills to ensure every conversation - especially difficult ones - leads to the results you want. Written in an engaging and witty style, it teaches listeners how to be persuasive rather than abrasive, how to get back to productive dialogue when others blow up or clam up, and it offers powerful skills for mastering high-stakes conversations, regardless of the topic or person.

■精神科医の会話術を身につけてコミュニケーション能力を高める本「会話が苦手」という方はたくさんいらっしゃると思います。あるいは、苦手とまではいかないものの、初対面の人に「何をどう話したら良いのかわからない」 と感じている方は多いのではないでしょうか。

In a business world that spans several continents, it is no longer common for everyone to speak English as a first language. Whether you speak English as a first, second, or even third language, intercultural business communication means that getting it right first time has never been more important for you and your organization. English can never be standardized in the global and digital marketplace; instead, we can learn how to customize business English according to our own values and culture and communicate successfully across borders.

「当事者意識をもっていこう」「優先順位をつけてね」「周知徹底をお願いします」ビジネスで飛び交う曖昧なフレーズ……

Whether he was introducing the latest iPad or delivering a keynote presentation, Steve Jobs electrified audiences with his incomparable style and showmanship. He didn’t just convey information in his presentations; he told a story, painted a picture, and shared a vision. He gave his audience a transformative experience that was unique, inspiring, and unforgettable. Now you can do it too, by learning the specific techniques that made Jobs the most captivating communicator on the world stage.

これからは文系ビジネスパーソンにも、数学的スキルが不可欠だ。といっても、数式の勉強が必要なのではない。大事なのはコミュニケーション、物事を数字で把握し、論理的に伝えられるようになろう。

Big Day Wisdom is a high-energy, motivational playbook for life, leadership, and sales, written in Eric Bam’s unmistakably bold, honest, and heart-forward voice. Each chapter serves as a powerful reminder that personal growth, success, and fulfillment are not found in massive, one-time actions—but in showing up consistently, giving generously, and leading with purpose every day.

In his first book, Chad Jenkins shared his revolutionary method for Removing the FILM (Friction Identification to Leverage the Market) by showing us how curiosity can help us Just Add a Zero in business as well as life. In Friction Fuel, he takes us one step further into a world where we leverage client complaints as a catalyst for exponential growth and opportunity.

After a stint policing the rough streets of Kansas City, Missouri, Chris Voss joined the FBI, where his career as a hostage negotiator brought him face-to-face with a range of criminals, including bank robbers and terrorists. Reaching the pinnacle of his profession, he became the FBI's lead international kidnapping negotiator. Never Split the Difference takes you inside the world of high-stakes negotiations and into Voss' head.

人を笑わせるためにはどうすればいいか考えたことはあるでしょうかその答えは間違いなくユーモアセンスを磨くことです人を笑わせること以上に人を幸せにする方法はなくユーモアセンスを磨くことは面白い仮面を被るのと同じくらい簡単なことなのです

日本人が苦手な「打ち解ける」「間を埋める」「盛り上げる」を世界の一流ビジネスマンはどうやっているのか？

僕はフリーランスになる直前まで、会社を休職していました。実は会社を2度辞めようとしたのですが、引き留められてずるずると在職する羽目になりました。

今注目の人材育成法「フィードバック」を図やイラスト、会話例やフレーズで世界一わかりやすく徹底解説！現代のマネジャーは、かつてないほど部下育成が困難な環境にある。

発売たちまち重版！【ヘンな空気がいい感じに！】口にするだけで空気が変わる驚きのフレーズをたくさん集めました

討論なし。 批判なし。 結論なし。 「言いっ放し、聞きっ放し」の会議が、 なぜこれほど人生を豊かにするのか？ 私たちが囚われている 「不毛な会議」観を 根底からひっくり返す！ 人生を変える、新しい形のミーティング 本書の内容 ●「ネガ

The key to success in life and business is to become a master at Conversational Intelligence. It's not about how smart you are, but how open you are to learn new and effective powerful conversational rituals that prime the brain for trust, partnership, and mutual success. Conversational Intelligence translates the wealth of new insights coming out of neuroscience from across the globe, and brings the science down to earth so people can understand and apply it in their everyday lives.

話せる、伝わる、結果が出る！コミュトレ――１０万人のデータから導き出されたビジネス・コミュニケーションスキル

Do you want to be “ahead of the curve” in business vocabulary in time for your next big company meeting? Do you want to “get the ball rolling” on improving your communication with employees, employers, and possible clients who will work alongside you? In the world of business and finance, proper communication is key to achieving success, expanding your frontiers, and reaching your goals.

まだ普通の働き方で消耗してるの？本書では、ぼくが10年以上悩み続けてきた「働き方」問題への、個人的な答えを記しました。

Be more effective on the job! Communicate like a native speaker of English! American English speakers use many phrases and expressions on the job. If you don’t know these expressions, you’re left out of the conversation. You’re out of it...and nothing makes you feel so much like a foreigner. Speak Business English Like an American will help you speak Business English like an American - quickly and confidently. You’ll hear the idioms & expressions used in everyday speech in American workplaces.

You know those subtle tricks your coworkers are all guilty of? The constant nodding, pretend concentration, useless rhetorical questions? These tricks make them seem like they know what they're doing when in fact they have no clue. This behavior is so ingrained, so subtle, and so often mistaken for true intelligence that identifying it, calling it out, or compiling it into an exhaustive digest has never been attempted. Until now.

In Made to Stick, Chip and Dan Heath reveal the anatomy of ideas that stick and explain ways to make ideas stickier, such as applying the human scale principle, using the Velcro Theory of Memory, and creating curiosity gaps. Along the way, we discover that sticky messages of all kinds—from the infamous “kidney theft ring” hoax to a coach’s lessons on sportsmanship to a vision for a new product at Sony—draw their power from the same six traits.

興味を持たれ、記憶に残るような人間になってはじめて、お客様は営業の言葉を聞いてくれる。リッツ・カールトンでホスピタリティを学び、３１歳で挑戦したアメリカン・エキスプレスの法人営業では、わずか１年で紹介数＆顧客満足度トップに輝いた「高卒営業」が初めて明かす。

Peter Senge's groundbreaking ideas on building organizations have made him a household name among corporate managers. His theories help businesses to clarify their goals, to defy the odds, to more clearly understand threats, and to recognize new opportunities. He introduces managers to a new source of competitive advantage, and offers a marvelously empowering approach to work.

準備をがんばるくらいなら、話す回数を増やせ◎モヤモヤした思考が整理され、　頭の中の解像度が上がる！

「あの人についていきたい」と思わせる秘訣はどこにあるのか。リーダーシップの第一人者であるマクスウェルが、「カリスマ性」「情熱」「洞察力」など、リーダーに不可欠な21の資質を説く。

When General Stanley McChrystal took command of the Joint Special Operations Task Force in Iraq in 2003, he quickly realized that conventional military tactics were failing. The allied forces had a huge advantage in numbers, equipment and training - but none of the enemy's speed and flexibility. McChrystal and his colleagues discarded a century of conventional wisdom to create a 'team of teams' that combined extremely transparent communication with decentralised decision-making authority.

In Getting Past No, William Ury of Harvard Law School’s Program on Negotiation and author of Possible, offers a proven breakthrough strategy for turning adversaries into negotiating partners.

Language is a powerful tool that can unite, engage, and move people to action. It’s all in what you choose to say, and how you say it. In this practical, accessible guide to having more powerful conversations, leading evidence-based coaching expert Haesun Moon offers a set of powerful words or phrases—one for every letter of the alphabet—to help you move others toward greater purpose and accomplishment.

We are living through a period of unprecedented uncertainty and upheaval in both our personal and professional lives. So it should come as a surprise to exactly no one that trust, human connection, and mental well-being are all on the decline. This may seem like no laughing matter. Yet, the research shows that humor and laughter are among the most valuable tools we have at our disposal for strengthening bonds and relationships, diffusing stress and tension, boosting resilience, and performing when the stakes are high.