検索キーワード： ビジネスコミュニケーション

日本人が苦手な「打ち解ける」「間を埋める」「盛り上げる」を世界の一流ビジネスマンはどうやっているのか？

興味を持たれ、記憶に残るような人間になってはじめて、お客様は営業の言葉を聞いてくれる。リッツ・カールトンでホスピタリティを学び、３１歳で挑戦したアメリカン・エキスプレスの法人営業では、わずか１年で紹介数＆顧客満足度トップに輝いた「高卒営業」が初めて明かす。

討論なし。 批判なし。 結論なし。 「言いっ放し、聞きっ放し」の会議が、 なぜこれほど人生を豊かにするのか？ 私たちが囚われている 「不毛な会議」観を 根底からひっくり返す！ 人生を変える、新しい形のミーティング 本書の内容 ●「ネガ

まだ普通の働き方で消耗してるの？本書では、ぼくが10年以上悩み続けてきた「働き方」問題への、個人的な答えを記しました。

話せる、伝わる、結果が出る！コミュトレ――１０万人のデータから導き出されたビジネス・コミュニケーションスキル

準備をがんばるくらいなら、話す回数を増やせ◎モヤモヤした思考が整理され、　頭の中の解像度が上がる！

You know those subtle tricks your coworkers are all guilty of? The constant nodding, pretend concentration, useless rhetorical questions? These tricks make them seem like they know what they're doing when in fact they have no clue. This behavior is so ingrained, so subtle, and so often mistaken for true intelligence that identifying it, calling it out, or compiling it into an exhaustive digest has never been attempted. Until now.

うまくいっている人の考え方、21のコツ。今よりよくなりたい！ という気持ちが運を引き寄せる■ 医師が教える「不安にならない仕組み」とは？

33 Strategies of War is a comprehensive guide to the subtle social game of everyday life, informed by the most ingenious and effective military principles in war. It's the I-Ching of conflict, the contemporary companion to Sun Tzu's The Art of War, and is abundantly illustrated with examples from history, including the folly and genius of everyone from Napoleon to Margaret Thatcher, Hannibal to Ulysses S. Grant, movie moguls to samurai swordsmen.

Cómo ganar amigos e influir sobre las personas, el primer best seller de autoayuda jamás publicado. Este libro se escribió con el propósito de ser un suplemento a uno de sus cursos sobre oratoria y relaciones humanas y Dale Carnegie nunca se imaginó que la gente lo leería, lo criticaría y viviría según sus reglas.

For years now, win-win has been the paradigm for business negotiation. But today, win-win is just the seductive mantra used by the toughest negotiators to get the other side to compromise unnecessarily, early, and often. Win-win negotiations play to your emotions and take advantage of your instinct and desire to make the deal. Start with No introduces a system of decision-based negotiation that teaches you how to understand and control these emotions.

Peter Senge's groundbreaking ideas on building organizations have made him a household name among corporate managers. His theories help businesses to clarify their goals, to defy the odds, to more clearly understand threats, and to recognize new opportunities. He introduces managers to a new source of competitive advantage, and offers a marvelously empowering approach to work.

発売たちまち重版！【ヘンな空気がいい感じに！】口にするだけで空気が変わる驚きのフレーズをたくさん集めました

In Made to Stick, Chip and Dan Heath reveal the anatomy of ideas that stick and explain ways to make ideas stickier, such as applying the human scale principle, using the Velcro Theory of Memory, and creating curiosity gaps. Along the way, we discover that sticky messages of all kinds—from the infamous “kidney theft ring” hoax to a coach’s lessons on sportsmanship to a vision for a new product at Sony—draw their power from the same six traits.

The ability to effectively communicate with data is no longer a luxury in today’s economy; it is a necessity. Transforming data into visual communication is only one part of the picture. It is equally important to engage your audience with a narrative—to tell a story with the numbers. Effective Data Storytelling will teach you the essential skills necessary to communicate your insights through persuasive and memorable data stories.

The key to success in life and business is to become a master at Conversational Intelligence. It's not about how smart you are, but how open you are to learn new and effective powerful conversational rituals that prime the brain for trust, partnership, and mutual success. Conversational Intelligence translates the wealth of new insights coming out of neuroscience from across the globe, and brings the science down to earth so people can understand and apply it in their everyday lives.

人を笑わせるためにはどうすればいいか考えたことはあるでしょうかその答えは間違いなくユーモアセンスを磨くことです人を笑わせること以上に人を幸せにする方法はなくユーモアセンスを磨くことは面白い仮面を被るのと同じくらい簡単なことなのです

★あらゆる人間関係をスマートに築くテクニック★口下手、あがり症、人見知りでも大丈夫！★誰でもすぐに使える「伝え方34のコツ」

Be more effective on the job! Communicate like a native speaker of English! American English speakers use many phrases and expressions on the job. If you don’t know these expressions, you’re left out of the conversation. You’re out of it...and nothing makes you feel so much like a foreigner. Speak Business English Like an American will help you speak Business English like an American - quickly and confidently. You’ll hear the idioms & expressions used in everyday speech in American workplaces.

Listening is a critical skill that leaders and managers often take for granted. By learning to listen mindfully, you can keep your employees more engaged, foster the discovery of new ideas, and hear what you need to hear in a discussion rather than what you expect to hear. Mindful Listening will teach you what great listeners do, how to stay fully present in challenging conversations, and how empathic listening can help others learn and grow.