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  • MYB115: Stop Working Harder - How to Structure Your Business to Run Without You
    2025/11/27
    In this episode of the Max Your Business Podcast, hosts Ben Fewtrell and David Carlin unpack why working harder is rarely the answer to scaling a successful business. If the thought of doubling your customers makes you panic because you'd just be working twice as hard, then your business structure needs a rethink. Ben and David use a great fishing analogy to explain why technique beats brute strength every time. They introduce a game changing concept called the "Four Machines" framework. This is all about moving away from people based job descriptions and moving towards function based outputs. It is a shift that allows you to step back, systemise, and finally build a business that works without you constantly turning the gears. If you feel like you are the bottleneck in your own business, this episode will give you the clarity you need to restructure for real freedom. Episode Highlights: 00:00 – Welcome to the Max Your Business Podcast 02:47 – The fishing analogy: Why technique matters more than muscle in business 06:30 – Introduction to the "Building Your Business" module 08:50 – Why traditional job descriptions often fail and how to think about "roles" instead 12:50 – The Four Machines Framework: Lead Gen, Conversion, Client Fulfillment, and Business 16:15 – Shifting your mindset from managing people to managing machines 19:00 – The importance of "Output" over activity 21:20 – A real world example: Where does an estimator actually fit in your structure? 26:45 – How to systemise your sales process by cloning your top performer 32:40 – Details on the "Building Your Business" course and a special 50% off offer Key Takeaways: Technique Over Effort: Just like sport fishing with light gear, running a growing business requires better technique, not just heavier lines and more effort. Think in Machines, Not People: Stop building roles around specific people. instead, view your business as four distinct machines (Lead Gen, Conversion, Client Fulfillment, Business) and define what each machine needs to produce. Focus on Output: It doesn't matter how your team achieves a result as long as the system is followed and the required output is met. This removes the micromanagement of daily tasks. Structure Before Hiring: Before you hire another staff member, define the functional role within the machine. This ensures you are hiring for a specific outcome, not just a list of tasks. Systemise for Consistency: Whether it is answering the phone or closing a sale, document the process your best performer uses so the rest of the team can replicate that success. 🚀 Special Offer: Ready to implement this structure? Get the full "Building Your Business" course (13 guided modules) at maxmyprofit.com.au/byb. Use the promo code MAXEDBYB for a massive 50% discount. Tune in to learn how to stop being the busiest person in your business. Don't miss this episode and don't forget to subscribe for more practical insights every week.
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    41 分
  • MYB114: How to Stop Working In Your Business (And Finally Get Free)
    2025/11/20
    In this episode of the Max Your Business Podcast, hosts Ben Fewtrell and David Carlin tackle the single biggest reason business owners stay stuck: a lack of solid foundations. Ben kicks things off with a story from his recent diving holiday. While he was completely switched off, another business owner on the same trip was stuck taking calls. The difference? It isn't luck; it's a decision to build systems that allow for true freedom. Ben and David unpack the common excuses ("no one can do it like me" or "it's too hard to train someone") that keep you trapped. If you're tired of being the bottleneck, working in your business instead of on it, and dreaming of a holiday where you don't have to check your email, this episode is your starting point. Episode Highlights: 00:00 – Welcome to the Max Your Business Podcast 02:44 – Ben's holiday story: The difference between a "lucky" owner and a "stuck" owner 08:08 – It's not luck, it's a decision to build your business differently 10:26 – What are foundations? (The skyscraper analogy) 13:36 – The very first step: Making the decision (The Mindset Piece) 18:18 – Disabler #1: "I don't have time" (and how to find it) 19:44 – Disabler #2: "I don't have the money" (getting control of your cashflow) 20:40 – Disabler #3: Not having a written plan 22:38 – The vital question: "If you couldn't do your job tomorrow, what would happen?" 26:10 – Introducing the "Building Your Foundations" course 33:30 – The transformation: What happens when you get this right 37:12 – Get your special 50% off discount and promo code Key Takeaways: Freedom is a Decision, Not Luck: The business owners who have freedom (like taking a real holiday) chose to build their business that way. Stop Being the Bottleneck: The belief that "no one can do it like you" is the very thing holding your business back from scaling. Control Your Time: You do have the time (about an hour a day); you just need a system to find it and dedicate it to working on the business, not just in it. Cashflow Control = Peace of Mind: Knowing your numbers, like your break-even point and cashflow forecast, removes financial stress and allows for better sleep and strategic decisions. A Plan Isn't a Plan Until It's Written Down: You need a documented plan to stay focused and strategic, rather than constantly being reactive. You Must Go Back to Go Forward: Most businesses skip the foundation stage to chase revenue. To truly scale and get your life back, you have to go back and build it properly. 🚀 Ready to build your foundations? Get 50% OFF the Building Your Foundations course for a limited time. Visit maxmyprofit.com.au/BYF and use the promo code: MAXEDBYF Tune in to get the step-by-step guide to finally getting out of your own way. Don't miss this episode, and don't forget to subscribe for more practical insights every week.
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    41 分
  • MYB113: Stuck in the "Doing"? How to Systemise and Reclaim Your Time
    2025/11/13
    In this episode of the Max Your Business Podcast, hosts Ben Fewtrell and David Carlin challenge the "busy" trap. If you're constantly feeling like there aren't enough hours in the day, working after dinner, or stuck on tasks you know you shouldn't be doing, this episode is for you. Mastering delegation is essential to building a business that doesn't rely on you. Ben and David unpack why it's so hard to let go (hint: it's a habit), the critical difference between delegating and abdicating, and how to use systems to confidently hand over responsibilities. They explain how to delegate to systems, AI, and your team to finally get your time back. Episode Highlights: 00:00 – Welcome to the Max Your Business Podcast 02:42 – The number one reason you don't have time (and why it's a trap) 04:06 – Why we hold on to tasks we shouldn't be doing 06:22 – The $250k opportunity cost of spending 5 hours a week on emails 08:17 – The key to successful delegation: Systemize it first 08:45 – Warning: Are you delegating or abdicating? 09:40 – The challenge of separating your role as Owner vs. General Manager 12:33 – Focus on outcomes, not on how "busy" your team looks 18:56 – Delegating to systems and AI (not just people) 20:34 – How to beat "decision fatigue" 21:44 – Download the free workbook: The 4 steps to delegation Key Takeaways: Busyness is a Habit: Feeling "busy" is often a sign you haven't learned to free up your time. To change it, you must first make a decision to delegate. Calculate Your Opportunity Cost: What is your time really worth? Doing low-value tasks (like sorting emails) could be costing you hundreds of thousands in lost opportunity. Systemize First, Then Delegate: The key to delegating with confidence is to systemize the task first. This gives you (and your team) trust in the process. Don't Abdicate: Never just "dump" a task on someone. Effective delegation is a step-by-step process that requires checking and training. Delegate to Systems, Not Just People: You can delegate tasks to technology, tools like Trello, or AI to reduce your mental load and fight decision fatigue. 🚀 Get your free workbook, "Gain Control and Feel Confident to Delegate," at maxmyprofit.com.au/delegate. Tune in to discover how to master delegation—and don't forget to subscribe for more practical insights every week.
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    26 分
  • MYB112: More Than a Robot – How to Use AI to Systemise Your Business
    2025/11/06
    In this episode of the Max Your Business Podcast, hosts Ben Fewtrell and David Carlin dive into one of the biggest topics in business right now: Artificial Intelligence. Fresh back from a tech conference in the US, they unpack how AI is already saving business owners a stack of time and why ignoring it is a massive risk to your competitive advantage. Ben and David share real-world case studies on how AI "employees" are already answering phones, freeing up teams, and creating better customer experiences. If you think AI is just a gimmick, a robot, or something that won't affect your industry, this episode is a must-listen. Episode Highlights: 00:00 – Welcome to the Max Your Business Podcast 03:03 – The high cost of ignoring AI (and why your competitors won't) 04:48 – Debunking the myth: You're already using AI every day (e.g., Google, cruise control) 08:10 – How AI augments your team, not just replaces them 10:01 – Using AI to finally build systems and structure in your business 11:03 – Case Study: How a smash repairer handled 671 calls with an AI employee 13:56 – The 15-minute cost of a single interruption (and how AI solves it) 17:15 – Beyond chatbots: Building your own custom AI "Fishing Coach" 22:17 – A critical warning from Google about AI and your website content 24:15 – Why customers are happier talking to AI (the 99% positive sentiment) 29:03 – Your next steps to get started with AI Key Takeaways: You're Already Behind: If you aren't using AI, your competitors who are will overtake you and go way faster. It's Not a Robot: AI is already in your life, from Google to your car's adaptive cruise control and your microwave's auto-defrost. Augment, Don't Replace: AI is not about replacing jobs ; it's about helping people do a better job and freeing them up for high-value tasks they "don't get to". Structure Through Tech: Implementing AI forces you to systemise and structure your business processes. Better Customer Experience: A voice AI employee can answer hundreds of calls , triage them, and give your team summarised updates , so the customer gets a faster, better answer. 🚀 Ready to see how AI can streamline your business? Learn more about the AI-driven platform we use at digisyncro.com. Tune in to discover how AI can give you and your team back a stack of time. Don't miss this episode—and don't forget to subscribe for more practical insights every week.
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    33 分
  • MYB111: The 5 Levers That Drive 61% More Profit
    2025/10/30

    In this episode of the Max Your Business Podcast, hosts Ben Fewtrell and David Carlin reveal a simple mathematical formula that has the power to completely transform your business. They unpack the concept of leverage and show you exactly where to focus your time and energy for the biggest possible return.
    If you feel like you're working hard but the numbers aren't reflecting your effort, it's likely you're focusing on the wrong things. Ben and David break down the five critical KPIs that actually drive growth. Forget vague goals like "more customers" or "more revenue."
    This episode gives you a proven framework to increase your turnover by 46% and your profit by a massive 61% just by making small, consistent improvements.

    Episode Highlights:
    00:00 – Welcome to the Max Your Business Podcast
    03:55 – What is business leverage? A simple spanner and pipe analogy.
    05:50 – Unpacking the five key performance indicators (KPIs) you must measure.
    07:27 – The five KPIs defined: leads, conversion rate, average spend, spending frequency, and profit margins.
    08:32 – Why focusing on "more customers" is the wrong approach.
    14:06 – How to start measuring your KPIs today, even if you think it's too complicated.
    17:15 – The two lowest-risk, highest-impact areas to work on first (and why it isn't marketing).
    19:28 – The danger of doubling your sales when you aren't profitable.
    23:22 – The critical mindset shift: moving from working in your business to working on it.
    28:02 – How to get the free workbook with 50 practical strategies.

    Key Takeaways:
    Focus on the Levers, Not the Outcomes: You cannot directly influence revenue or profit. Instead, you must focus on the five inputs you can control: leads, conversion rate, average spend, spending frequency, and profit margins.
    Start with Profitability First: Before you spend another dollar on marketing, work on increasing your profit margins and your average sale value. This ensures every new customer you bring in is as profitable as possible.
    What Gets Measured Gets Managed: The first step to improvement is measurement. Start tracking your five KPIs consistently to understand what's really happening in your business.
    Small Changes Create Compounding Results: You don't need a massive breakthrough. Small, 10% improvements in each of the five key areas combine to create exponential growth in your bottom line.
    Your Mindset is the Ultimate Lever: The most crucial shift is moving from being the "doer" to being the strategic owner who manages the business by its numbers.
    🚀 Ready to unlock hidden profit in your business? Get your free Leverage Workbook with 50 strategies at maxmyprofit.com.au/leverage.
    Tune in to discover the formula that will change the way you look at your business forever. Don't miss this episode, and be sure to subscribe for more expert advice every week.

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    30 分
  • MYB110: The S.Y.S.T.E.M. That Will Save You Time, Energy, and Money
    2025/10/23

    In this episode of the Max Your Business Podcast, hosts Ben Fewtrell and David Carlin dive into one of the most critical, yet often overwhelming, parts of building a scalable business: systems. They unpack the true meaning of S.Y.S.T.E.M. which stands for Save Yourself Time, Energy, and Money, and explain why it's the key to getting off the hamster wheel for good.
    Tired of answering the same questions over and over? Feel like everything depends on you? Ben and David share practical, modern strategies for creating simple, effective systems for everything from answering the phone to delivering your product. They cut through the complexity and give you the tools and mindset shifts needed to start building a well-oiled machine that works without you.
    If you're ready to stop being the bottleneck in your own business and start building an asset that has real value, this episode is your blueprint.
    Episode Highlights:
    00:00 – Welcome to the Max Your Business Podcast
    04:32 – The acronym revealed: What S.Y.S.T.E.M. really stands for.
    08:49 – The McDonald's principle: How systems create powerful consistency.
    10:56 – Feeling overwhelmed? Where to start with building your first systems.
    12:47 – The golden rule: "Systemise the routine, humanise the exception."
    13:50 – The simplest system you can implement today: a phone script.
    17:16 – A powerful leadership hack: How to stop being the answer machine for your team.
    22:04 – The financial payoff: How systems dramatically increase the sale value of your business.
    23:02 – If you get asked the same question twice, it's time to build a system.
    30:16– The best way to create a system: Document a task while you're doing it.
    36:37 – Your Next Steps and the free workbook.

    Key Takeaways:
    Start with the Annoying Stuff: Begin by systemising the simple, repetitive, low-skill tasks that drain your time and energy.
    Document As You Go: The most efficient way to build a system is to record the steps (via text, video, or audio) while you are actually performing the task.
    Use the Tools You Already Have: Your smartphone is a powerful system-building tool. Use its camera and voice recorder to create easy-to-follow video and audio guides.
    Systems Create Freedom and Value: A business that runs on proven systems doesn't rely on you, making it more scalable, less stressful, and far more valuable to a potential buyer.
    Stop Answering Questions: If a team member asks a question that a system can answer, guide them to the system. This trains them to be self-sufficient and reinforces the process.
    Consistency Builds Trust: Systems ensure every customer gets the same great experience, every time, no matter who on your team serves them.
    🚀 Ready to build your well-oiled machine? Get your free Systems Workbook at maxmyprofit.com.au/systems and start saving yourself time, energy, and money.
    Tune in to get the practical steps you need to make it happen. Don't miss this episode and be sure to subscribe for more expert advice every week.

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    40 分
  • MYB109: Why Your High-Turnover Business Might Be Worthless
    2025/10/16

    In this episode of the Max Your Business Podcast, hosts Ben Fewtrell and David Carlin get straight to the point: revenue is just a vanity metric. The real measure of a successful business is how much profit it generates and how much value it holds for the future.
    Ben and David unpack why so many owners fall into the trap of building a low-profit business that relies entirely on them. They discuss the critical mindset shifts needed to move from being an employee in your own company to a true business owner and investor.
    If you're working flat out but not seeing the rewards, or if you've never really thought about your business's end game, this episode is a must-listen.
    Episode Highlights:
    00:00 – Welcome to the Max Your Business Podcast
    02:43 – Why focusing only on revenue is a recipe for disaster.
    04:58 – What's your end game? Defining the real purpose of your business (to sell, to run under management, or just to close down).
    09:32 – Why most business owners have never considered an exit strategy and why you need one now.
    13:57– The crucial mistake owners make: not paying themselves a proper market-rate salary (and why your "profit" might not be profit at all).
    19:18 – The Mindset Ladder: Are you thinking like a Manager, an Owner, or an Investor?
    22:29 – How to think about your business valuation and the difference between a 3x and 10x multiple.
    24:38 – Your next steps and the free Business Value Workbook.

    Key Takeaways:
    Profit is the Real Scorecard: High turnover means nothing if there's no money left at the end of the day. A profitable business gives you lifestyle options and a valuable asset.
    Begin with the End in Mind: Whether you plan to sell in five years or thirty, building a business with a clear succession plan makes it more systemised, profitable, and attractive.
    Pay Yourself Properly: Your business must be profitable after paying a market-rate salary for the role you perform. If it isn't, you're just propping up a failing model.
    Build an Asset, Not a Job: An investor wants to buy a business that runs without its owner. The less it relies on you, the more valuable it becomes.
    Think Like an Investor: Shift your focus from managing day-to-day tasks to getting the best possible return on your investment of time and money.
    🚀 It's time to build a business that truly serves you. Get your free Business Value Workbook at maxmyprofit.com.au/value.
    Tune in to discover how to build a more profitable and valuable business today. Don't miss this episode, and remember to subscribe for more practical insights!

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    31 分
  • MYB108: How to Escape the 'Busy' Trap - A Mindset Shift for Owners
    2025/10/09

    In this episode of the Max Your Business Podcast, hosts Ben Fewtrell and David Carlin tackle one of the biggest challenges for business owners: feeling constantly 'under the pump'. If your to-do list is never-ending and you're wearing 'busy' as a badge of honour, this one's for you.
    Ben and David argue that the solution isn't another productivity hack or time management tool. It's a fundamental mindset shift. They unpack the psychological reasons we feel guilty for not 'working' and how to break free from the ingrained habits that keep us trapped in the 'mud pit' of day-to-day tasks.
    Learn how to work on your business, not just in it, so you can finally build the business you imagined, one with more freedom and more profit.
    Episode Highlights:
    00:00 – Welcome to the Max Your Business Podcast
    02:57– The psychology of 'being busy' and why we're hardwired to work
    04:20 – Why being busy feels like a badge of honour (and why it's not)
    07:44 – The mindset shift: the number one thing stopping you from changing
    12:07 – Why you have to get comfortable with being uncomfortable (hiring, delegating, and letting go)
    15:38 – Valuing your time over your money to unlock true growth
    19:16 – Eisenhower's Theory: Are you working in Demand, Distraction, Delusion, or where you should be?
    25:35 – 10 quick-fire tips you can implement today to start freeing up your time
    34:08 – Your next steps and the Time Management Workbook

    Key Takeaways:
    Your Mindset is the Real Bottleneck: Before you can change your schedule, you have to change the way you think about work, value, and productivity.
    'Hustle Culture' is a Trap: Working 18-hour days isn't sustainable or smart. The goal is to create impact and leverage, not just fill hours.
    Shift from Working In to Working On Your Business: True progress happens when you step out of the daily grind to think strategically, systemise, and plan for the future.
    Delegation is a Skill You Must Learn: To grow, you must learn to hire, delegate, and trust your team, even if you make mistakes along the way.
    Systems Create Freedom: Creating repeatable processes is the key to ensuring your business can run effectively, even when you're not there.
    Invest Your Time (or Money) to Create Leverage: If you have time but no money, invest your time. If you have money, invest it in hiring people to buy back your time.
    🚀 Ready to stop being a slave to your business and start taking control of your time? Get your free Time Management Workbook at maxmyprofit.com.au/time.
    Tune in to learn how to master your mindset and reclaim your week. Don't miss this episode, and don't forget to subscribe for more practical insights!

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    36 分