検索キーワード： ビジネスコミュニケーション

「当事者意識をもっていこう」「優先順位をつけてね」「周知徹底をお願いします」ビジネスで飛び交う曖昧なフレーズ……

After a stint policing the rough streets of Kansas City, Missouri, Chris Voss joined the FBI, where his career as a hostage negotiator brought him face-to-face with a range of criminals, including bank robbers and terrorists. Reaching the pinnacle of his profession, he became the FBI's lead international kidnapping negotiator. Never Split the Difference takes you inside the world of high-stakes negotiations and into Voss' head.

１本の線を書くだけで、伝えたい思いが見えてくる！◎“簡単”だけど“効果の高い”裁判所書記官のメモの秘密「いい案を思いついているはずなのに、会議で思ったように話せない」

発売たちまち重版！【ヘンな空気がいい感じに！】口にするだけで空気が変わる驚きのフレーズをたくさん集めました

「あの人についていきたい」と思わせる秘訣はどこにあるのか。リーダーシップの第一人者であるマクスウェルが、「カリスマ性」「情熱」「洞察力」など、リーダーに不可欠な21の資質を説く。

準備をがんばるくらいなら、話す回数を増やせ◎モヤモヤした思考が整理され、　頭の中の解像度が上がる！

Cómo ganar amigos e influir sobre las personas, el primer best seller de autoayuda jamás publicado. Este libro se escribió con el propósito de ser un suplemento a uno de sus cursos sobre oratoria y relaciones humanas y Dale Carnegie nunca se imaginó que la gente lo leería, lo criticaría y viviría según sus reglas.

話せる、伝わる、結果が出る！コミュトレ――１０万人のデータから導き出されたビジネス・コミュニケーションスキル

When General Stanley McChrystal took command of the Joint Special Operations Task Force in Iraq in 2003, he quickly realized that conventional military tactics were failing. The allied forces had a huge advantage in numbers, equipment and training - but none of the enemy's speed and flexibility. McChrystal and his colleagues discarded a century of conventional wisdom to create a 'team of teams' that combined extremely transparent communication with decentralised decision-making authority.

The system design interview is one of the hardest challenges you'll face in the software engineering hiring process. This practical book gives you the insights, the skills, and the hands-on practice you need to ace the toughest system design interview questions and land the job and salary you want.

In a business world that spans several continents, it is no longer common for everyone to speak English as a first language. Whether you speak English as a first, second, or even third language, intercultural business communication means that getting it right first time has never been more important for you and your organization. English can never be standardized in the global and digital marketplace; instead, we can learn how to customize business English according to our own values and culture and communicate successfully across borders.

Simply Said is the essential handbook for business communication. Do you ever feel as though your message hasn't gotten across? Do details get lost along the way? Have tense situations ever escalated unnecessarily? It all comes down to communication. We all communicate, but few of us do it well. From tough presentations to everyday transactions, there is no scenario that cannot be improved with better communication skills. This book presents an all-encompassing guide to improving your communication.

The coauthors of the New York Times best-selling Difficult Conversations take on the toughest topic of all: How we see ourselves. Douglas Stone and Sheila Heen have spent the past 15 years working with corporations, nonprofits, governments, and families to determine what helps us learn and what gets in our way. In Thanks for the Feedback, they explain why receiving feedback is so crucial yet so challenging. They blend the latest insights from neuroscience and psychology with practical, hard-headed advice.

Language is a powerful tool that can unite, engage, and move people to action. It’s all in what you choose to say, and how you say it. In this practical, accessible guide to having more powerful conversations, leading evidence-based coaching expert Haesun Moon offers a set of powerful words or phrases—one for every letter of the alphabet—to help you move others toward greater purpose and accomplishment.

In Made to Stick, Chip and Dan Heath reveal the anatomy of ideas that stick and explain ways to make ideas stickier, such as applying the human scale principle, using the Velcro Theory of Memory, and creating curiosity gaps. Along the way, we discover that sticky messages of all kinds—from the infamous “kidney theft ring” hoax to a coach’s lessons on sportsmanship to a vision for a new product at Sony—draw their power from the same six traits.

★あらゆる人間関係をスマートに築くテクニック★口下手、あがり症、人見知りでも大丈夫！★誰でもすぐに使える「伝え方34のコツ」

Be more effective on the job! Communicate like a native speaker of English! American English speakers use many phrases and expressions on the job. If you don’t know these expressions, you’re left out of the conversation. You’re out of it...and nothing makes you feel so much like a foreigner. Speak Business English Like an American will help you speak Business English like an American - quickly and confidently. You’ll hear the idioms & expressions used in everyday speech in American workplaces.

Qual será o segredo do sucesso em vendas? Se você for como a maioria dos líderes empresariais, dirá que é uma questão de relacionamento - e estará errado. Os melhores vendedores não se limitam a construir relacionamentos com seus clientes: eles os desafiam. A necessidade de compreender o que os melhores vendedores fazem - e o que os distingue de seus colegas de resultados apenas medianos - levou Matthew Dixon e Brent Adamson a investigar as competências, atitudes e conhecimentos mais importantes para um desempenho excepcional em vendas.

We are living through a period of unprecedented uncertainty and upheaval in both our personal and professional lives. So it should come as a surprise to exactly no one that trust, human connection, and mental well-being are all on the decline. This may seem like no laughing matter. Yet, the research shows that humor and laughter are among the most valuable tools we have at our disposal for strengthening bonds and relationships, diffusing stress and tension, boosting resilience, and performing when the stakes are high.

In this age of social media attacks, constant distraction, and rampant corruption, a high emotional intelligence quotient, or EQ, is more important than ever. Justin Bariso brings the concept of emotional intelligence up to date and into the real world, combining scientific research with high-profile examples and personal stories.