In this solo episode, Brian reads a powerful leadership article by his friend and author Jeffrey McNulty, creator of The Ultimate Retail Manual.

With over 30 years in executive retail leadership at Home Depot, Lowe’s, PetSmart, and more, Jeffrey’s wisdom hits home for powersports dealers today.

Learn how to:

• Build fairness into your hiring and pay practices
• Maintain an even exchange of energy with your team
• Lead with authenticity, empathy, and engagement
• Understand why karma always wins in business

A must-listen for dealership leaders who want to inspire, grow, and lead with purpose.

🎧 Listen on Spotify: https://spoti.fi/3N9lzfg
🍎 Listen on Apple: https://apple.co/43FoanX
💻 Watch on YouTube: https://youtube.com/@dealershipfixit

Follow our host: https://linkedin.com/in/jacob-b-berry

Follow Jeffrey P. McNulty: https://www.linkedin.com/in/jeffreypmcnulty/

This remastered throwback hits the core problems most stores face and how to fix them fast.

We dig into two levers that change everything, process and time, and how culture, hiring, and phone work turn browsers into buyers. Simple moves you can use this week.

What you’ll learn:
• A simple framework to stop “swirl” and get time back
• How to replace “shoot from the hip” with a repeatable sales process
• Why culture beats tactics and how to keep staff engaged
• The clean way to coach calls and convert more appointments
• Fear vs. price: why great service wins at full gross

Listen here and subscribe:
Spotify: https://spoti.fi/3N9lzfg
Apple Podcasts: https://apple.co/43FoanX
YouTube (full video): https://youtube.com/@dealershipfixit

Sponsor: https://dealers.motohunt.com

Used motorcycles and powersports units remain one of the best opportunities for dealers, if you know how to buy, price, and turn them right.

Mike Murray, VP of Sales at National Powersport Auctions, joins Jacob Berry to share the latest 2025 market trends, pricing insights, and how dealers can leverage tools like DirectBuy and MotoHunt integration to work smarter with used inventory.

We cover:

• - Why more Harley and metric dealers are scaling up used inventory

• - How pricing has shifted post-COVID and what’s holding steady

• - The growing spread between clean bikes and rough trades

• - Why condition reports and true wholesale values matter

• - How auctions set real-world pricing — and what dealers need to understand about it

• - The role of NPDA Dealer Connect in uniting dealers and shaping industry change

  
  

• Mike also previews what NPA will bring to Dealer Connect, September 21–23 in Columbus, Ohio.

  
  

  Watch on YouTube: https://youtube.com/@dealershipfixit

  
  

  Connect with Mike: https://www.linkedin.com/in/mmurray22/

  
  

  Connect with Jacob:
  LinkedIn: https://linkedin.com/in/jacob-b-berry
  

  All Links: https://linktr.ee/dealershipfixit

  
  

  Sponsor: https://dealers.motohunt.com

AI is everywhere. Vendors pitch it, consultants hype it, but how do dealers actually make it work inside the store?

In this episode of the Dealership Fixit Podcast, Jacob Berry sits down with brent wees, a certified AI trainer, strategist, and founder of IdeaMeetPlan, to cut through the noise and get practical.

Brent shares why most dealers overthink AI, how to start small with quick wins in sales, service, and marketing, and why creating the right prompts and agents can turn AI into a real teammate for your business.

If you’ve been wondering how to speed up your store, save time, and finally understand what AI can do for your business, this conversation is your roadmap.

Visit Brent’s site: https://www.ideameetplan.com/ai-workshops/
Connect with Brent: https://www.linkedin.com/in/brentwees

👉 Listen to more on Spotify: https://spoti.fi/3N9lzfg
👉 More episodes on Apple Podcasts: https://apple.co/43FoanX
👉 Subscribe here for weekly interviews: https://youtube.com/@dealershipfixit

Follow Our Host Jacob: https://linkedin.com/in/jacob-b-berry
Follow the Fixit Online: https://linktr.ee/dealershipfixit
Sponsor: https://dealers.motohunt.com

The National Powersports Dealer Association (NPDA) has grown into the voice dealers didn’t know they needed.

In this episode, Jacob Berry sits down with NPDA Membership Marketing Director Tigra Tsujikawa to dig into why the association exists, how it’s giving dealers a seat at the table, and why events like Dealer Connect are unlike any other trade show.

From fighting for dealer-friendly provisions in national legislation, to launching the EDGE learning program, to creating Dealer Connect as a dealer-built, dealer-led event, the NPDA is reshaping how dealers work together and grow stronger.

If you’re a dealership manager, GM, or owner who wants to understand why unity and advocacy matter right now, this conversation will show you what NPDA is building and why you need to be part of it.

Listen to more episodes on Spotify: ⁠https://spoti.fi/3N9lzfg
Further episodes on Apple Podcasts: ⁠https://apple.co/43FoanX
Watch full interviews on YouTube: ⁠https://youtube.com/@dealershipfixit
Follow the Fixit Online: ⁠https://linktr.ee/dealershipfixit
Learn more about NPDA: https://www.npda.org

Sponsor: ⁠https://dealers.motohunt.com⁠

In this throwback episode, Teri Lynn from Triumph Motorcycles America (now with Troy Lee Designs) shares lessons every dealer can use to improve customer experience and grow ridership.

We cover:

• Why great merchandising and inventory turnover matter more than you think

• Common in-store mistakes that cost sales (and how to fix them)

• Triumph’s training and support strategies for dealers

• The growing role of women, families, and e-bikes in the powersports market

  
  

• Whether you’re a dealer principal, GM, or part of the sales and service team, this episode is packed with practical takeaways for building stronger customer connections and securing your dealership’s future.

  Connect with Teri: https://www.linkedin.com/in/terillynn/

  Listen to More Spotify: ⁠https://spoti.fi/3N9lzfg ⁠

  Further Episodes Apple Podcast: ⁠https://apple.co/43FoanX ⁠

  Interviews YouTube: ⁠https://youtube.com/@dealershipfixit ⁠Connect With Our Host Jacob:LinkedIn: ⁠https://linkedin.com/in/jacob-b-berry ⁠Follow the Fixit Online: ⁠https://linktr.ee/dealershipfixit⁠

  Sponsor: ⁠https://dealers.motohunt.com⁠

John joins the show to share the systems and leadership practices that make his dealership stand out.

From creating a culture that employees buy into, to refining the used bike process, to balancing digital expectations with in-store experiences, John explains what it takes to build long-term success.

We talk about the risks he’s taken, how his team adapts to challenges, and why relentless improvement keeps Wilkins Harley-Davidson profitable year after year.

If you’re managing a dealership, this is a must-listen conversation packed with actionable insights.

We post weekly updates, so make sure to subscribe and follow us! If you have any suggestions or want to chat with us, don't hesitate to leave a comment.

Connect with John: https://www.linkedin.com/in/john-lyon-4552139/Listen to More Spotify: ⁠https://spoti.fi/3N9lzfg ⁠Further Episodes Apple Podcast: ⁠https://apple.co/43FoanX ⁠Interviews YouTube: ⁠https://youtube.com/@dealershipfixit ⁠Connect with Our Host Jacob:LinkedIn: ⁠https://linkedin.com/in/jacob-b-berry ⁠Follow the Fixit Online: ⁠https://linktr.ee/dealershipfixit⁠Sponsor: ⁠https://dealers.motohunt.com⁠

In this throwback episode, we were joined by industry veteran Jared Burt, founder of Rexburg Motorsports and now a leading advocate for helping OEMs and dealers prepare for the future of retail in powersports.

We dive into how consumer expectations are evolving faster than most dealerships realize, and what you can do today to stay ahead.

From mobile service and same-day delivery to unified commerce strategies that connect OEMs and dealers, Jared shares real-world examples and actionable steps for thriving in the next decade.

Connect with Jared: https://www.linkedin.com/in/jaredburt/

Listen to More Spotify: ⁠https://spoti.fi/3N9lzfg ⁠

Further Episodes Apple Podcast: ⁠https://apple.co/43FoanX ⁠

Interviews YouTube: ⁠https://youtube.com/@dealershipfixit ⁠

Connect with our Host: ⁠https://linkedin.com/in/jacob-b-berry ⁠

Follow the Fixit Online: ⁠https://linktr.ee/dealershipfixit⁠

Sponsor: ⁠https://dealers.motohunt.com⁠