In this solo episode, Brian reads a powerful leadership article by his friend and author Jeffrey McNulty, creator of The Ultimate Retail Manual.

With over 30 years in executive retail leadership at Home Depot, Lowe’s, PetSmart, and more, Jeffrey’s wisdom hits home for powersports dealers today.

Learn how to:

• Build fairness into your hiring and pay practices
• Maintain an even exchange of energy with your team
• Lead with authenticity, empathy, and engagement
• Understand why karma always wins in business

A must-listen for dealership leaders who want to inspire, grow, and lead with purpose.

🎧 Listen on Spotify: https://spoti.fi/3N9lzfg
🍎 Listen on Apple: https://apple.co/43FoanX
💻 Watch on YouTube: https://youtube.com/@dealershipfixit

Follow our host: https://linkedin.com/in/jacob-b-berry

Follow Jeffrey P. McNulty: https://www.linkedin.com/in/jeffreypmcnulty/

This remastered throwback hits the core problems most stores face and how to fix them fast.

We dig into two levers that change everything, process and time, and how culture, hiring, and phone work turn browsers into buyers. Simple moves you can use this week.

What you’ll learn:
• A simple framework to stop “swirl” and get time back
• How to replace “shoot from the hip” with a repeatable sales process
• Why culture beats tactics and how to keep staff engaged
• The clean way to coach calls and convert more appointments
• Fear vs. price: why great service wins at full gross

Listen here and subscribe:
Spotify: https://spoti.fi/3N9lzfg
Apple Podcasts: https://apple.co/43FoanX
YouTube (full video): https://youtube.com/@dealershipfixit

Sponsor: https://dealers.motohunt.com

Used motorcycles and powersports units remain one of the best opportunities for dealers, if you know how to buy, price, and turn them right.

Mike Murray, VP of Sales at National Powersport Auctions, joins Jacob Berry to share the latest 2025 market trends, pricing insights, and how dealers can leverage tools like DirectBuy and MotoHunt integration to work smarter with used inventory.

We cover:

• - Why more Harley and metric dealers are scaling up used inventory

• - How pricing has shifted post-COVID and what’s holding steady

• - The growing spread between clean bikes and rough trades

• - Why condition reports and true wholesale values matter

• - How auctions set real-world pricing — and what dealers need to understand about it

• - The role of NPDA Dealer Connect in uniting dealers and shaping industry change

  
  

• Mike also previews what NPA will bring to Dealer Connect, September 21–23 in Columbus, Ohio.

  
  

  Watch on YouTube: https://youtube.com/@dealershipfixit

  
  

  Connect with Mike: https://www.linkedin.com/in/mmurray22/

  
  

  Connect with Jacob:
  LinkedIn: https://linkedin.com/in/jacob-b-berry
  

  All Links: https://linktr.ee/dealershipfixit

  
  

  Sponsor: https://dealers.motohunt.com