
Dealing with Difficult People
HBR Emotional Intelligence Series
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ナレーター:
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Mike Lenz
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Eleanor McCormick
このコンテンツについて
Learn how to deal with difficult colleagues and clients.
At the heart of dealing with difficult people is handling their—and your own—emotions. How do you stay calm in a tough conversation? How do you stay unruffled in the face of passive-aggressive comments? And how do you know if you're difficult to work with?
This book explains the research behind our emotional response to awful colleagues and shows how to build the empathy and resilience to make those relationships more productive.
Books in this series are based on the work of experts including Daniel Goleman, Tony Schwartz, Nick Morgan, and Daniel Gilbert.
This collection of articles includes "To Resolve a Conflict, First Decide: Is It Hot or Cold?" by Mark Gerzon; "Taking the Stress Out of Stressful Conversations," by Holly Weeks; "The Secret to Dealing with Difficult People: It's About You," by Tony Schwartz; "How to Deal with a Mean Colleague," by Amy Gallo; "How To Deal with a Passive-Aggressive Colleague," by Amy Gallo; "How to Work with Someone Who's Always Stressed Out," by Rebecca Knight; "How to Manage Someone Who Thinks Everything Is Urgent," by Liz Kislik; and "Do You Hate Your Boss?" by Manfred F. R. Kets de Vries.
©2018 Harvard Business School Publishing Corporation (P)2022 Ascent Audioこちらもおすすめ
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Resilience
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- 著者: Harvard Business Review
- ナレーター: Daniel Henning, Rachel Perry
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How do some people bounce back with vigor from daily setbacks, professional crises, or even intense personal trauma? This collection of articles from HBR includes "How Resilience Works", by Diane Coutu; "Resilience for the Rest of Us", by Daniel Goleman; "How to Evaluate, Manage, and Strengthen Your Resilience", by David Kopans; "Find the Coaching in Criticism", by Sheila Heen and Douglas Stone; and much more.
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Resilience
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Happiness
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- ナレーター: Daniel Henning, Rachel Perry
- 再生時間: 2 時間 29 分
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What is the nature of human happiness, and how do we achieve it in the course of our professional lives? And is it even worth pursuing? This book explores answers to these questions with research into how happiness is measured, frameworks for personal behaviors, management techniques that build happiness in the workplace - and warnings that highlight where the happiness hype has been overblown.
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Nine Things Successful People Do Differently
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- ナレーター: Shannon Parks
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Decades of research on achievement suggests people at the top of their game tend to reach their goals because of what they do - not because of who they are. In this short, provocative, and useful HBR Single, motivational psychologist Heidi Grant Halvorson translates the psychological secrets of these winning human beings for your use.
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面白かったです
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No One Understands You and What to Do About It
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Have you ever felt you're not getting through to the person you're talking to, or not coming across the way you intend? You're not alone. Most of us assume that other people see us as we see ourselves, and that they see us as we truly are. But neither is true. Our everyday interactions are colored by subtle biases that distort how others see us--and also shape our perceptions of them.
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Negative Self-Talk and How to Change It
- 著者: Shad Helmstetter PhD
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Negative Self-Talk and How to Change It is an immediately helpful, life-changing handbook of how to deal with negative self-talk - for yourself, or anyone in your life. Shad Helmstetter, PhD, the best-selling author of more than 20 books, is the leading authority in the field of self-talk today. In this book written for today’s listener, Dr. Helmstetter gives you all of the important information you need to change negative self-talk forever, in a short, easy-listening, and condensed format.
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悪い癖・習慣
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HBR Guide to Getting the Right Work Done
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- 再生時間: 3 時間 49 分
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Your inbox is overflowing. You're paralyzed because you have too much to do but don't know where to start. Your to-do list never seems to get any shorter. You leave work exhausted but have little to show for it. It's time to learn how to get the right work done. In the HBR Guide to Getting the Right Work Done, you'll discover how to focus your time and energy where they will yield the greatest reward. Not only will you end each day knowing you made progress—your improved productivity will also set you apart from the pack.
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Resilience
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- 著者: Harvard Business Review
- ナレーター: Daniel Henning, Rachel Perry
- 再生時間: 2 時間 4 分
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How do some people bounce back with vigor from daily setbacks, professional crises, or even intense personal trauma? This collection of articles from HBR includes "How Resilience Works", by Diane Coutu; "Resilience for the Rest of Us", by Daniel Goleman; "How to Evaluate, Manage, and Strengthen Your Resilience", by David Kopans; "Find the Coaching in Criticism", by Sheila Heen and Douglas Stone; and much more.
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Resilience
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Happiness
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- ナレーター: Daniel Henning, Rachel Perry
- 再生時間: 2 時間 29 分
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What is the nature of human happiness, and how do we achieve it in the course of our professional lives? And is it even worth pursuing? This book explores answers to these questions with research into how happiness is measured, frameworks for personal behaviors, management techniques that build happiness in the workplace - and warnings that highlight where the happiness hype has been overblown.
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Nine Things Successful People Do Differently
- 著者: Heidi Grant Halvorson
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- 再生時間: 1 時間 8 分
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Decades of research on achievement suggests people at the top of their game tend to reach their goals because of what they do - not because of who they are. In this short, provocative, and useful HBR Single, motivational psychologist Heidi Grant Halvorson translates the psychological secrets of these winning human beings for your use.
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面白かったです
- 投稿者: Second to NUN 日付: 2025/05/27
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No One Understands You and What to Do About It
- 著者: Heidi Grant Halvorson
- ナレーター: Eliza Foss
- 再生時間: 5 時間 18 分
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ストーリー
Have you ever felt you're not getting through to the person you're talking to, or not coming across the way you intend? You're not alone. Most of us assume that other people see us as we see ourselves, and that they see us as we truly are. But neither is true. Our everyday interactions are colored by subtle biases that distort how others see us--and also shape our perceptions of them.
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Negative Self-Talk and How to Change It
- 著者: Shad Helmstetter PhD
- ナレーター: Douglas Martin
- 再生時間: 1 時間 12 分
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総合評価
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ナレーション
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ストーリー
Negative Self-Talk and How to Change It is an immediately helpful, life-changing handbook of how to deal with negative self-talk - for yourself, or anyone in your life. Shad Helmstetter, PhD, the best-selling author of more than 20 books, is the leading authority in the field of self-talk today. In this book written for today’s listener, Dr. Helmstetter gives you all of the important information you need to change negative self-talk forever, in a short, easy-listening, and condensed format.
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悪い癖・習慣
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HBR Guide to Getting the Right Work Done
- HBR Guide Series
- 著者: Harvard Business Review
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Your inbox is overflowing. You're paralyzed because you have too much to do but don't know where to start. Your to-do list never seems to get any shorter. You leave work exhausted but have little to show for it. It's time to learn how to get the right work done. In the HBR Guide to Getting the Right Work Done, you'll discover how to focus your time and energy where they will yield the greatest reward. Not only will you end each day knowing you made progress—your improved productivity will also set you apart from the pack.
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HBR Guide to Being More Productive
- HBR Guide
- 著者: Harvard Business Review
- ナレーター: Rick Adamson
- 再生時間: 4 時間 26 分
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Whether you're an assistant or the CEO, whether you've been in the workforce for forty years or are just starting out, this guide will help you be more productive. You'll discover different ways to motivate yourself to work when you really don't want to; take on less, but get more done; preserve time for your most important work; improve your focus; make the most of small pockets of time between meetings; set boundaries with colleagues—without alienating them; and take time off without tearing your hair out.
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The Compound Effect
- Multiply Your Success One Simple Step at a Time
- 著者: Darren Hardy
- ナレーター: Darren Hardy
- 再生時間: 4 時間 44 分
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The Compound Effect contains the essence of what every super achiever needs to know, practice, and master to obtain extraordinary success. Inside you will hear strategies on how to win-every time; eradicating the bad habits that are derailing your progress; painlessly installing the few key disciplines required for major breakthroughs; the real, lasting keys to gaining and sustaining motivation; capturing the elusive, awesome force of momentum; and the acceleration secrets of superachievers.
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やる気を少しもらいました
- 投稿者: コヨーテ 日付: 2023/03/11
著者: Darren Hardy
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48 Laws of Power
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- 再生時間: 23 時間 6 分
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Amoral, cunning, ruthless, and instructive, this piercing work distills 3,000 years of the history of power into 48 well-explicated laws. This bold volume outlines the laws of power in their unvarnished essence, synthesizing the philosophies of Machiavelli, Sun Tzu, Carl von Clausewitz, and other infamous strategists. The 48 Laws of Power will fascinate any listener interested in gaining, observing, or defending against ultimate control.
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含蓄がある
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著者: Robert Greene
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What to Say When You Talk to Your Self
- 著者: Shad Helmstetter PhD
- ナレーター: Douglas Martin, Shad Helmstetter
- 再生時間: 5 時間 22 分
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Each of us is programmed from birth on, and as much as 75 percent or more of our programming may be negative or working against us. In this newly updated and revised audiobook edition, Shad Helmstetter shows the listener how to erase and replace past mental programs with healthy, new programs that can be positively life-changing. Considered by many to be one of the most important and helpful personal growth books ever written.
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わかりやすい
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Expert Secrets - Critical Thinking
- The Ultimate Guide to Improve Decision Making, Problem Solving, and Speed Reading Skills Through Emotional Intelligence, NLP, and How to Analyze People Techniques
- 著者: Maxwell Jensen
- ナレーター: Joseph Thorson
- 再生時間: 1 時間 21 分
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Expert Secrets - Critical Thinking is the ultimate guide to improving your decision-making, problem-solving, and speed-reading skills, using proven and real-world emotional intelligence, neuro-linguistic programming, and people-analyzing techniques. Author Maxwell Jensen has put together a life-changing guide filled with innovative critical-thinking tips.
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短い
- 投稿者: Second to NUN 日付: 2025/04/23
著者: Maxwell Jensen
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Self-Discipline
- Develop Everlasting Habits to Master Self-Control, Productivity, Mental Toughness, and a Spartan Mindset for Creating a Life of Success to Beat Addiction, Procrastination, & Laziness
- 著者: Steve G. Martin
- ナレーター: Steve G. Martin
- 再生時間: 1 時間 11 分
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Do you struggle with self-control? Do you lack the focus to move forward in life and reach your dreams? Do you constantly envy how motivated your peers are? Self-Discipline by coach and expert Steve Martin is what you need to turn your dreams into reality! Steve knows that self-discipline helps hone your ability to resist any temptations, improve your focus, and boost concentration to get things done. If you’re ready to finally change your life and embrace self-discipline, buy this audiobook now and take your fist step toward success!
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Self Discipline
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著者: Steve G. Martin
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Follow the Leader - a Collection of the Best Lectures on Leadership
- 著者: Simon Sinek, Laura Sicola, Gen. James Mattis, 、その他
- ナレーター: John Maxwell, Simon Sinek, Laura Sicola, 、その他
- 再生時間: 2 時間 43 分
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This is a collection of the best leadership speeches, gave by the most outstanding leaders of our generation.
著者: Simon Sinek, 、その他
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The Simple Guide to a Minimalist Life
- 著者: Leo Babauta
- ナレーター: Fred Stella
- 再生時間: 1 時間 57 分
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"What is a minimalist life? It's one that is stripped of the unnecessary, to make room for that which gives you joy. It's a removal of clutter in all its forms, leaving you with peace and freedom and lightness. A minimalist values quality, not quantity, in all forms." So writes Leo Babauta, the creator of Zen Habits and author of The Simple Guide to a Minimalist Life. A joy to read, this little book will help you clear out clutter, be content with less, and simplify your life - with tips on everything from creating a minimalist workspace to going paperless. In short, it will help you enjoy a simpler, happier life!
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be a minimalist
- 投稿者: keiko 日付: 2023/01/14
著者: Leo Babauta
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Nudge
- Improving Decisions About Health, Wealth, and Happiness [Expanded Edition]
- 著者: Richard H. Thaler, Cass R. Sunstein
- ナレーター: Sean Pratt
- 再生時間: 11 時間 26 分
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Every day, we make decisions on topics ranging from personal investments to schools for our children to the meals we eat to the causes we champion. Unfortunately, we often choose poorly. The reason, the authors explain, is that, being human, we are all susceptible to various biases that can lead us to blunder. Our mistakes make us poorer and less healthy; we often make bad decisions involving education, personal finance, health care, mortgages and credit cards, the family, and even the planet itself.
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Positive Nudge
- 投稿者: Krismanos 日付: 2021/08/01
著者: Richard H. Thaler, 、その他
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The McKinsey Way
- 著者: Ethan M. Rasiel
- ナレーター: Michael Butler Murray
- 再生時間: 4 時間 19 分
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When Fortune 100 corporations are stymied, it's the "McKinsey-ites" whom they call for help. Former McKinsey associate Ethan Rasiel lifts the veil to show you how the secretive McKinsey works its magic, and helps you emulate the firm's well-honed practices in problem solving, communication, and management. Both a behind-the-scenes look at one of the most admired and secretive companies in the business world and a toolkit of problem-solving techniques without peer, The McKinsey Way empowers every business decision maker to become a better strategic player in any organization.
著者: Ethan M. Rasiel
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Time Management
- Discover Powerful Strategies to Increase Productivity, Master Your Habits, Amplify Focus, Beat Procrastination, and Eliminate Laziness for Achieving Your Goals!
- 著者: Steve G. Martin
- ナレーター: Steve G. Martin
- 再生時間: 1 時間 6 分
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The method you are about to learn can work extremely quickly to eradicate old procrastination habits and effortlessly boost your productivity and success in as little as one week! Do you find yourself unable to resist any temptations that waste your time? Do you want to strengthen your willpower and build solid habits that boost productivity? You're in luck, because Time Management by Steve Martin is just the audiobook you need! It's never too late. Get this audiobook now and start ingraining solid habits and strategies that will help you achieve your goals faster!
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時間
- 投稿者: Second to NUN 日付: 2025/05/15
著者: Steve G. Martin
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Cybersecurity
- The Insights You Need from Harvard Business Review
- 著者: Harvard Business Review, Alex Blau, Andrew Burt, 、その他
- ナレーター: Jonathan Todd Ross
- 再生時間: 2 時間 56 分
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ストーリー
No data is completely safe. Cyberattacks on companies and individuals are on the rise and growing not only in number but also in ferocity. And while you may think your company has taken all the precautionary steps to prevent an attack, no individual, company, or country is safe. Cybersecurity can no longer be left exclusively to IT specialists. Improving and increasing data security practices and identifying suspicious activity is everyone's responsibility, from the boardroom to the break room.
著者: Harvard Business Review, 、その他
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HBR's 10 Must Reads on Managing Yourself, Vol. 2
- HBR's 10 Must Reads Series
- 著者: Harvard Business Review
- ナレーター: Steve Menasche, Teri Schnaubelt
- 再生時間: 4 時間 57 分
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ストーリー
Get more of the management ideas you want, from the authors you trust. With insights from leading experts, this book will inspire you to identify areas for personal growth; assess your strengths, work preferences, values, and contributions; build your skill set and stay relevant; develop learning agility; map out a plan for where you'd like your career to go - both short and long term; find fulfillment in your work; and prepare for your next opportunity.
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The 12 Week Year
- Get More Done in 12 Weeks than Others Do in 12 Months
- 著者: Brian P. Moran, Michael Lennington
- ナレーター: Tom Pile
- 再生時間: 5 時間 17 分
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Most organizations and individuals work in the context of annual goals and plans; a 12-month execution cycle. Instead, The 12 Week Year avoids the pitfalls and low productivity of annualized thinking. This book redefines your "year" to be 12 weeks long. In 12 weeks, there just isn't enough time to get complacent, and urgency increases and intensifies. The 12 Week Year creates focus and clarity on what matters most and a sense of urgency to do it now. In the end more of the important stuff gets done and the impact on results is profound.
著者: Brian P. Moran, 、その他
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Miss Holly Is Too Jolly!
- My Weird School, Book 14
- 著者: Dan Gutman
- ナレーター: Jared Goldsmith
- 再生時間: 56 分
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Disaster reigns when A.J. participates in the school's holiday pageant celebrating Christmas, Hanukkah, and Kwanzaa.
著者: Dan Gutman
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No Excuses!
- The Power of Self-Discipline for Success in Your Life
- 著者: Brian Tracy
- ナレーター: Brian Tracy
- 再生時間: 6 時間 51 分
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Most people think success comes from good luck or enormous talent, but many successful people achieve their accomplishments in a simpler way: through self-discipline. Brian Tracy knows this firsthand. He didn’t graduate from high school, and after working for a few years as a laborer, he realized he had limited skills and a limited future. But through the power of self-discipline, he changed his life.
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Love this Book
- 投稿者: Paul 日付: 2023/08/14
著者: Brian Tracy
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Invent and Wander
- The Collected Writings of Jeff Bezos, with an Introduction by Walter Isaacson
- 著者: Jeff Bezos, Walter Isaacson - introduction
- ナレーター: L. J. Ganser
- 再生時間: 8 時間 55 分
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ストーリー
In this collection of Jeff Bezos' writings - his unique and strikingly original annual shareholder letters, plus numerous speeches and interviews that provide insight into his background, his work, and the evolution of his ideas - you'll gain an insider's view of the why and how of his success. Spanning a range of topics across business and public policy, from innovation and customer obsession to climate change and outer space, this book provides a rare glimpse into how Bezos thinks about the world and where the future might take us.
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You must love Amazon
- 投稿者: 公平レビュー 日付: 2023/09/12
著者: Jeff Bezos, 、その他
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Crucial Conversations (Third Edition)
- Tools for Talking When Stakes Are High
- 著者: Joseph Grenny, Kerry Patterson, Ron McMillan, 、その他
- ナレーター: Emily Gregory, Joseph Grenny
- 再生時間: 7 時間 45 分
- 完全版
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ストーリー
The book that revolutionized business communications has been updated for today's workplace. Crucial Conversations provides powerful skills to ensure every conversation - especially difficult ones - leads to the results you want. Written in an engaging and witty style, it teaches listeners how to be persuasive rather than abrasive, how to get back to productive dialogue when others blow up or clam up, and it offers powerful skills for mastering high-stakes conversations, regardless of the topic or person.
著者: Joseph Grenny, 、その他
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The 7 Habits on the Go
- Timeless Wisdom for a Rapidly Changing World
- 著者: Sean Covey, Stephen R. Covey
- ナレーター: Graham Rowat
- 再生時間: 1 時間 12 分
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The world is changing dramatically, and it's easy to be alarmed and lose focus of what matters most. Don't fall into that trap! Build leadership skills, boost productivity, and learn and apply the time-tested principles of The 7 Habits of Highly Effective People.
著者: Sean Covey, 、その他
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How to Be More Intentional with Time
- 著者: Laura Vanderkam
- ナレーター: Laura Vanderkam
- 再生時間: 33 分
- オリジナル版
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総合評価
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ナレーション
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ストーリー
People who do amazing things in the world - developing a new cancer drug, creating award-winning ads, helping their communities - may seem to have all sorts of advantages. But they don’t have any more hours than the rest of us. Instead, they may be allocating their hours in interesting ways that the rest of us can learn from. In this workshop, time management expert Laura Vanderkam explains about how broadening our perspective on time will help us be more intentional with the hours we have, and shares the simple, practical steps your team can take to start making time work for them.
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働く親なら聞いておこう
- 投稿者: 塾生母妻娘経営者 日付: 2025/01/12
著者: Laura Vanderkam
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The Simple Path to Wealth
- Your Road Map to Financial Independence and a Rich, Free Life
- 著者: JL Collins
- ナレーター: JL Collins, Peter Adeney
- 再生時間: 6 時間 38 分
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This book grew out of a series of letters to my daughter concerning various things - mostly about money and investing - she was not yet quite ready to hear. Since money is the single most powerful tool we have for navigating this complex world we've created, understanding it is critical.
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Clear, practical and actionable financial advice
- 投稿者: Kowalski04 日付: 2023/09/19
著者: JL Collins
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Communication Skills Training
- How to Talk to Anyone, Overcome Anxiety, Develop Charisma, and Become a People Person While Boosting Body Language, Active Listening and Empathy
- 著者: Richard Hawkins
- ナレーター: Orlena Cain
- 再生時間: 1 時間 12 分
- 完全版
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総合評価
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Almost everything we want in life involves other people. Whether you want a better social life, a promotion at work, or a good romantic relationship, it all depends on the way you communicate. Lack of communication skills is exactly what ruins most peoples’ lives. Luckily, "communicating" is not only simple and straightforward but also easy to master, even if you’re shy, introverted or have social anxiety. This book will guide you on how you can quickly move through conversations, and express yourself in a manner that is conducive to relationship-building and productivity.
著者: Richard Hawkins
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Active Listening
- Useful Tips to Improve Your Social Skills, Sharpen Your Communication Techniques and Learn How to Influence People
- 著者: Michael Sanders
- ナレーター: Tony Moore
- 再生時間: 2 時間 21 分
- 完全版
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総合評価
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ナレーション
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ストーリー
What if somebody told that your day-to-day conversations could immediately improve every relationship in your life? In this audiobook, you’ll discover one of the most valuable (yet surprisingly little-known) ways to sharpen your communication skills. Whatever kind of relationship you want to improve, this guide provides you with simple, practical, proven techniques for improving any kind of relationship in your life.
著者: Michael Sanders
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The 80/20 Rule
- Learn How to Leverage the Power of the 80/20 Rule to Transform Your Life
- 著者: Romy Osmond
- ナレーター: Steven Myles
- 再生時間: 34 分
- 完全版
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総合評価
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ナレーション
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ストーリー
The 80/20 Principle, also known as the Pareto Principle, is a powerful concept that has been widely applied in various fields such as economics, business, and personal development. The principle states that in many situations, roughly 80% of effects come from 20% of the causes. This means that a small number of inputs (the 20%) are responsible for a large proportion of outputs (the 80%). In this audiobook, you will learn about the 80/20 Principle, and how you can use it to improve your productivity, efficiency, and effectiveness in various areas of your life.
著者: Romy Osmond