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Being a great leader - one who drives massive passion, commitment and engagement - is within your reach. Follow the step-by-step plan in Employee Engagement 2.0 and prepare to be a great place to work.

Digital technologies are disrupting organizations of every size and shape, leaving managers scrambling to find a technology fix that will help their organizations compete. This book offers managers and business leaders a guide for surviving digital disruptions - but it is not a book about technology. It is about the organizational changes required to harness the power of technology. The authors argue that digital disruption is primarily about people and that effective digital transformation involves changes to organizational dynamics and how work gets done.

If leaders aren't integrating their digital offerings into a philosophy of customer success, they will be defeated in the next decade because technical excellence and other traditional competitive advantages are becoming too easy to imitate. The Customer Success Economy offers examples and specifics of how companies can transform. It addresses the pains of transforming organizational charts, leadership roles, responsibilities, and strategies so the whole company works together in total service to the customer.  

If you cut off a spider’s leg, it’s crippled; if you cut off its head, it dies. But if you cut off a starfish’s leg it grows a new one, and the old leg can grow into an entirely new starfish. What’s the hidden power behind the success of Wikipedia, Craigslist, and Skype? What do eBay and...

Keep high-stakes change on track when human behavior throws a wrench into your plans. Change initiatives rarely fail because of strategy. They fail because of human behavior: what people do when they feel threatened or at risk of losing status, control, or relevance. In When People Throw...

As a species, our superpower is the ability to organize ourselves in flexible ways to pursue a variety of goals. But organizations are not just a means to achieve goals; they are also communities of connection, meaning and shared purpose, the natural habitat of homo sapiens. Balancing the...

Stoppe endloses Troubleshooting im Job und löse versteckte Krisen durch systematische Management-Strategien endgültig. Egal, ob du morgens ins Büro pendelst oder dich mental auf das nächste kritische Meeting vorbereitest – dieser energiegeladene Ratgeber verwandelt alltäglichen Stress in...

Something is missing from women's leadership development. Michelle Redfern spent 25 years in executive leadership, figuring out what it is. The answer is BQ, Business Intelligence. The financial acumen, the metrics literacy, and the strategic business skills that research shows are most directly connected to reaching the highest executive levels.

The extraordinary inside story of the battle for control of Disney – a tale of power, out-of-control egos and corporate blood sport. THE TALE DISNEY NEVER WANTED TOLD Over fifteen years as CEO, Bob Iger transformed Disney into the world’s most powerful entertainment empire. Through a series...

Em Micro-habilidades, as médicas e educadoras Adaira Landry e Resa E. Lewiss mostram que metas ambiciosas, tarefas complexas e até características pessoais podem ser conquistadas quando divididas em etapas simples, claras e aplicáveis no dia a dia. Em vez de apostar em mudanças radicais difíceis de sustentar, elas propõem a adoção de microações práticas capazes de gerar resultados reais, consistentes e duradouros.

How Do You Lead Security So That It Truly Creates Value? Security is about enabling the organization to achieve its objectives without undesirable events undermining the conditions for success. Profitable Security is about doing this as economically as possible by reducing loss costs, using...

Learn to conquer the one real hurdle to scaling your business and recovering the money it is already losing: belief. What your people believe about your business will make or break your results. The secret? It is not about working harder, hiring better people, or running another engagement...

Throughout his storied career, Aswath Damodaran has searched for the universal key to demystifying corporate finance and valuation. Now, at last, he offers the groundbreaking answer to readers everywhere. It turns out there is a corporate lifecycle very much like our own, with unique stages of...

Num mundo perfeito, o ambiente de trabalho seria harmonioso, com chefes humanos, honestos e eficientes, o que tornaria a equipe produtiva e feliz. E a empresa próspera. Só que o mundo não é perfeito. No dia a dia, todos enfrentam problemas causados por chefes...

A riveting, deeply reported account that takes us inside the dramatic battle for control of Canada’s largest wireless carrier, and paints a broader picture of the cutthroat telecom industry, the labyrinth of regulatory and political systems that govern it, and the high-stakes corporate games...

“Hay pocos libros que se convierten en manuales esenciales de vida. Este es uno de ellos”. — Financial Times En El poder de los hábitos, el premiado periodista Charles Duhigg nos lleva al límite de los descubrimientos científicos que explican por qué existen los hábitos, cómo nos...

Exploring and explaining more than 80 of the world's most important theories and big ideas about trade, commerce, and management, this audiobook offers a fascinating look at the world of business past and present. A perfect primer on the fundamental tenets of the subject, The Business Book sheds...

Master persuasion as a leadership practice to spark change that sticks, turn resistance into collaboration, and move teams from compliance to lasting commitment. Most change efforts fail not because of poor strategy but because leaders struggle to win genuine commitment. Between 60 and 70...

Test more. Assume less. How a scientific mindset drives smarter decisions in an uncertain world. Every day, leaders face high-stakes decisions about products, customers, strategy, and resource allocation. Yet many of these decisions rely on untested assumptions. Overconfidence, gut instinct, and...

In How to Be a Good Human: Building the Skills to Live Fully, Lead Honestly, and Show Up for What Matters, Amber Cabral delivers a practical guide to developing the interpersonal and self-awareness skills that define meaningful living and authentic leadership. The book provides listeners with...