You pour your heart into building a business then someone publicly slates it.Maybe it’s a bad review, a brutal comment, or a DM from someone who’s never met you.Do you bite back? Or learn something valuable and move on?This week, Matt and Tom dive into one of the rawest parts of being a founder: how to handle haters, trolls, and tough feedback without losing your cool or your confidence.🧠 Why your brain focuses more on one bad comment than ten good ones💬 Coaching your team through savage reviews and unfair feedback🛠️ Turning criticism into growth not bitterness👨‍👩‍👧 How business owners confuse feedback with personal attacks🚫 When to fire a toxic customer or ignore the noise completelyFrom viral takedowns to one-star reviews that cut deep, this episode explores how to separate signal from noise and why the worst feedback might be your biggest opportunity.💡 Key Takeaway:Negative feedback can sting, but it’s often free insight into how to improve. The trick? Don’t flinch—filter it, fix it, and grow from it.🎧 Listen now on Spotify | 📺 Watch on YouTube🔊 Spotify – https://open.spotify.com/show/4uqUUHL0KUZL2m9dLx9JvO📺 YouTube – https://www.youtube.com/@BritishBusinessPodcastFollow Matt:🌐 https://linktr.ee/mrmatthollandFollow Tom:👨‍💻 LinkedIn: https://www.linkedin.com/in/tom-mcilvenny-b15b9555/💬 What’s the most brutal bit of feedback you’ve ever received and how did you bounce back?#BritishBusiness #FounderLife #NegativeFeedback #ReputationManagement #Entrepreneurship #Leadership #SmallBusinessUK #Resilience #BusinessMindset #GrowthMindset

We’ve all scribbled down a brilliant idea then left it to gather dust. So why do some founders turn sketches into empires, while others get stuck on ‘what if’?This week, Matt and Tom get real about one of the hardest truths in business: ideas are worthless without action.From midnight DIY disasters to the 5,127 failed prototypes behind Dyson’s first vacuum, they unpack what separates serial starters from true finishers.🛠️ The real reason most ideas never get built☕ How perfectionism and “busywork” sabotage execution📈 Why the best businesses launch messy and iterate fast🏗️ Learning to let go delegating the day-to-day so you can move the needle🐸 Eat That Frog: tackling your ugliest task (before your inbox swallows you whole)From micro-managing entrepreneurs to the myth of the “perfect moment,” this episode dives into the discipline, mindset, and brutal honesty it takes to actually ship your ideas and why ‘imperfect action’ beats talking every time. #BuildToLast #ExecutionMatters #BritishBusiness💡 Key Takeaway:Talk less, do more. Imperfect action beats perfect intentions—every single time.🎧 Listen now on Spotify | 📺 Watch on YouTube🔊 Spotify – https://open.spotify.com/show/4uqUUHLdho0f9o3hc0WjLZ📺 YouTube – www.youtube.com/@BritishBusinessPodcastFollow Matt:🌐 https://linktr.ee/mrmatthollandFollow Tom:👨‍💻 LinkedIn – https://www.linkedin.com/in/tom-mcilvenny-b15b9555/#BritishBusiness #FounderLife #Execution #Entrepreneurship #Leadership #StartupJourney #MVP #BusinessGrowth #SmallBusinessUK #Discipline #LegacyBuilding

Ever felt like you’re standing at a crossroads, play it safe or go all in? In this episode, Matt and Tom dive into what it really means to burn the boats and commit fully.From late arrivals and exposed brick walls to real talk on failure, risk and pushing limits, this one is packed with stories, laughs, and lessons.Whether it’s a young gymwear startup or investing in property with your back against the wall, this episode unpacks the mindset of betting on yourself when there’s no plan B.We talk about:🗣️ Taking bold risks when safe isn’t smart💼 Learning through failure (and fire guards)☝🏼 The “Snugaroo” story and other business scars📈 Why sometimes the best results come when there’s no way back💡How inspired youth + personal passion = powerful business fuel🎯 Key Takeaway:Success starts when there’s no turning back. Burn the boats, back yourself, and go all in.#BurnTheBoats #EntrepreneurMindset #NoPlanB #StartupLife #RiskAndReward #AllIn #FounderJourney #PodcastHighlights #BritishBusiness #BusinessTalks #CommitAndConquer #CreativeEntrepreneurs #founders #FromIdeaToBrand #PushYourLimits #BuildInPublic🎧 Listen on Spotify | Watch on YouTube 🔈 Spotify - https://open.spotify.com/show/4uqUUHLdho0f9o3hc0WjLZ?si=PAlUDhgITly2CL1o2JC18w 📺 Youtube - www.youtube.com/@BritishBusinessPodcast Follow Matt:🌐 https://linktr.ee/mrmatthollandFollow Tom:👨‍💻 LinkedIn - https://www.linkedin.com/in/tom-mcilvenny-b15b9555/

You spend years building something from nothing… then one day, someone offers to buy it.Do you sell and cash out? Or double down and keep building?This week, Matt and Tom take on one of the biggest emotional and strategic questions any entrepreneur will ever face: should you sell your business?💼 Preparing to sell—even if you're not selling (yet)💸 When buyers’ remorse becomes sellers’ regret🧠 How identity, ego, and emotion shape your exit strategy📉 What happens if you stay too long—or leave too early☕ From coffee shops to copywriting—what your staff really think when you sellFrom the rise (and fire sale) of British Home Stores to lifestyle businesses that quietly thrive, this episode explores what it really takes to sell a company #BritishBusiness #FounderLife #ExitStrategy #SellingYourBusiness #Entrepreneurship #BusinessGrowth #Leadership #StartupJourney #BuildToSeland the surprising truths no one talks about.💡 Key Takeaway:There may never be a perfect time to sell—but not preparing for it is a big mistake. And the real win? Building a business that can be sold, even if you choose not to.🎧 Listen now on Spotify | 📺 Watch on YouTube🔊 Spotify – https://open.spotify.com/show/4uqUUHLdho0f9o3hc0WjLZ📺 YouTube – https://www.youtube.com/@BritishBusinessPodcastFollow Matt:🌐 https://linktr.ee/mrmatthollandFollow Tom:👨‍💻 LinkedIn – https://www.linkedin.com/in/tom-mcilvenny-b15b9555/💬 Drop a comment—what would your number be to walk away?

James Dyson wasn’t a businessman—he was an art student who just hated vacuum cleaners.And that frustration led to a multi-billion pound company.This week, Matt and Tom dive into the hidden value of the skills we don’t learn in business school—what we pick up from sport, parenting, side hustles, and even past mistakes. If you've ever wondered whether your "non-business" background is holding you back, this episode flips that idea on its head.💡 What James Dyson, sport, and toddlers can teach you about leadership⚙️ How personal experiences turn into professional superpowers🧠 Why soft skills like empathy and adaptability are essential for growth📈 How high taxes are killing innovation—and what needs to change🎯 Balancing creativity with structure (and how not to “wing it” too much)From cricket clubs to copywriting warehouses, this is a raw and relatable look at what really shapes entrepreneurs—and how to bring more of yourself into your business.🎧 Listen now on Spotify | 📺 Watch on YouTube🔊 Spotify – https://open.spotify.com/show/4uqUUHLdho0f9o3hc0WjLZ📺 YouTube – https://www.youtube.com/@BritishBusinessPodcastFollow Matt:🌐 https://linktr.ee/mrmatthollandFollow Tom:👨‍💻 LinkedIn – https://www.linkedin.com/in/tom-mcilvenny-b15b9555/💬 Drop a comment—what surprising life skill has helped you most in business?#BritishBusiness #EntrepreneurMindset #SoftSkills #Leadership #CricketAndBusiness #DysonInnovation #FounderLife #BusinessGrowth #OutsideTheBoardroom

In this episode of the British Business Podcast, Matt Holland and co-host Tom McIlvenny get stuck into the topic of reputation—why it’s your most valuable asset, how to build it, and what happens when it all goes wrong.🧱 Why consistency matters more than perfection in business relationships👂 How your reputation is really built (hint: it’s what people say when you’re not in the room)🚨 Learning from the Gerald Ratner disaster: £500m lost with one sentence⚠️ The danger of growing your brand faster than your systems🔧 How to recover when you get it wrong—winning back trust the right way💡 Key Takeaway:Your reputation is your strongest marketing tool—but it’s a living thing. It needs constant work, honesty, and humility. Underpromise. Overdeliver. And when you mess up, own it.🎧 Listen now on Spotify | Watch on YouTube🔊 Spotify – https://open.spotify.com/show/4uqUUHLdho0f9o3hc0WjLZ📺 YouTube – https://www.youtube.com/@BritishBusinessPodcastFollow Matt:📸 Instagram – https://www.instagram.com/mrmattholland/👨‍💻 LinkedIn – https://www.linkedin.com/in/mrmattholland/📱 TikTok – https://www.tiktok.com/@mrmattholland❌ X – https://x.com/mrmattholland1Follow Tom:👨‍💻 LinkedIn – https://www.linkedin.com/in/tom-mcilvenny-b15b9555/💬 Drop a comment: What’s the worst reputation mistake you’ve seen a business make—and how did they (or didn’t they) recover?

We’ve hit episode 16—and this week, Matt and co-host Tom Mcilvenny are diving into a topic that every business owner faces sooner or later: the tricky truth about customers.We’ve all heard “the customer is always right”... but is that really true?💼 Drawing the line: when to say no and stick to your values⚖️ Setting boundaries that protect your time, energy, and sanity📉 The hidden cost of bad customers—and how they drain your business🤝 Respecting yourself so your best clients respect you more🧠 Why tough clients teach the best lessons (if you’re willing to learn)💡 Key Takeaway:Being professional doesn’t mean being a pushover. Respecting yourself, your time, and your team is good business.🔥 Whether you’re just starting out or managing a big client base, this episode is a must-listen for building healthier customer relationships—and stronger systems behind them.🎧 Listen now on Spotify | Watch on YouTube🔊 Spotify – https://open.spotify.com/show/4uqUUHLdho0f9o3hc0WjLZ📺 YouTube – https://www.youtube.com/@BritishBusinessPodcastFollow Matt:📸 Instagram – https://www.instagram.com/mrmattholland/👨‍💻 LinkedIn – https://www.linkedin.com/in/mrmattholland/📱 TikTok – https://www.tiktok.com/@mrmattholland❌ X – https://x.com/mrmattholland1Follow Tom:👨‍💻 LinkedIn – https://www.linkedin.com/in/tom-mcilvenny-b15b9555/💬 Drop a comment with your wildest or worst customer experience—and how you handled it!#BritishBusiness #CustomerExperience #BusinessBoundaries #Entrepreneurship #Leadership #SmallBusiness #RespectYourTime #ServiceStandards

Running a business might look glamorous—but behind the scenes, many founders are struggling in silence. In this powerful episode, Matt Holland and co-host Tom McIlvenny open up about one of the hardest and least talked about parts of entrepreneurship: founder loneliness.💼 The truth about how isolating business can be—even with a team.😬 Why most founders fake success online while silently burning out.🧠 The importance of journaling, exercise, and structure to stay mentally sharp.🤝 How to build a support network when no one else really “gets it.”⚡ From burnout to breakthrough: the habits that helped Matt regain focus.💡 Key Takeaway:Being an entrepreneur is hard. But you don’t have to do it alone. Talk about it. Get outside. Train like you’re heading into battle—because you are.🎧 Listen now on Spotify | Watch on YouTube🔊 Spotify – https://open.spotify.com/show/4uqUUHLdho0f9o3hc0WjLZ📺 YouTube – https://www.youtube.com/@BritishBusinessPodcastFollow Matt:📸 Instagram – https://www.instagram.com/mrmattholland/👨‍💻 LinkedIn – https://www.linkedin.com/in/mrmattholland/📱 TikTok – https://www.tiktok.com/@mrmattholland❌ X – https://x.com/mrmattholland1Follow Tom:👨‍💻 LinkedIn – https://www.linkedin.com/in/tom-mcilvenny-b15b9555/💬 Drop a comment—how do you manage your mental health as a business owner?#BritishBusiness #FounderLife #Entrepreneurship #MentalHealth #Loneliness #Burnout #Leadership #BusinessGrowth #Journaling #SupportNetwork