Dealing with Difficult People
HBR Emotional Intelligence Series
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Audibleプレミアムプラン30日間無料体験
¥900 で購入
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ナレーター:
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Mike Lenz
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Eleanor McCormick
このコンテンツについて
Learn how to deal with difficult colleagues and clients.
At the heart of dealing with difficult people is handling their—and your own—emotions. How do you stay calm in a tough conversation? How do you stay unruffled in the face of passive-aggressive comments? And how do you know if you're difficult to work with?
This book explains the research behind our emotional response to awful colleagues and shows how to build the empathy and resilience to make those relationships more productive.
Books in this series are based on the work of experts including Daniel Goleman, Tony Schwartz, Nick Morgan, and Daniel Gilbert.
This collection of articles includes "To Resolve a Conflict, First Decide: Is It Hot or Cold?" by Mark Gerzon; "Taking the Stress Out of Stressful Conversations," by Holly Weeks; "The Secret to Dealing with Difficult People: It's About You," by Tony Schwartz; "How to Deal with a Mean Colleague," by Amy Gallo; "How To Deal with a Passive-Aggressive Colleague," by Amy Gallo; "How to Work with Someone Who's Always Stressed Out," by Rebecca Knight; "How to Manage Someone Who Thinks Everything Is Urgent," by Liz Kislik; and "Do You Hate Your Boss?" by Manfred F. R. Kets de Vries.
©2018 Harvard Business School Publishing Corporation (P)2022 Ascent Audioこちらもおすすめ
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総合評価5
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The Fearless Organization offers practical guidance for teams and organizations who are serious about success in the modern economy. With so much riding on innovation, creativity, and spark, it is essential to attract and retain quality talent, but what good does this talent do if no one is able to speak their mind? The traditional culture of "fitting in" and "going along" spells doom in the knowledge economy. Success requires a continuous influx of new ideas, new challenges, and critical thought, and the interpersonal climate must not suppress, silence, ridicule, or intimidate.
著者: Amy C. Edmondson
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Business Communication
- Harvard Business Essentials Series
- 著者: Harvard Business Review
- ナレーター: Michael Butler Murray
- 再生時間: 4 時間 8 分
- 完全版
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総合評価0
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With advice and tools for improving a wide array of communication skills - from delivering an effective presentation to drafting proposals to the effective use of e-mail - Business Communication helps managers deliver information effectively.
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Think and Grow Rich (1937 Edition)
- The Original 1937 Unedited Edition
- 著者: Napoleon Hill
- ナレーター: Fred Stella
- 再生時間: 10 時間 52 分
- 完全版
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総合評価5
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The original 1937 manuscript was written and edited with the assistance of Napoleon’s wife. In later years, the existing document was again edited by Dr. Hill. For example, the Foundation owns a 1958 edition that Hill edited personally. This did not lessen the book’s value in Hill’s judgment. Hill made the editing remarks in his own handwriting and the resulting 1960 edited edition has sold over 100 million copies making it the most read self-help book of all time.
著者: Napoleon Hill
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賢く「言い返す」技術
- 著者: 片田 珠美
- ナレーター: 寺川 府公子
- 再生時間: 4 時間 33 分
- 完全版
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総合評価73
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ナレーション62
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「攻撃的な人」「心ない一言」は“賢い対応”で退治できる。
かわす・立ち向かう・受け流す……どんな相手ももう怖くない。
ベストセラー『他人を攻撃せずにはいられない人』著者が説く、自分を守るための「護心」術!
□【イヤみ】…「オウム返し」で、戸惑わせる!
□【理不尽な攻撃】…“ほとけの一言”で、反省させる
□【陰口】…「気づいているぞ」とアピール
□【しつこい相手】…この“切り返し”で、シャットアウト!
言い返す技術。これは、相手を
「言い負かす」ためのテクニックではありません。
攻撃を“空回り”させたり、うまく反撃したり……
そして、もう二度と繰り返させない。
相手の出方を知って自分を守る、この“賢い対応術”で
人間関係の悩みなど一気に解消できるのです。
片田珠美
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役に立ちました!
- 投稿者: Amazon カスタマー 日付: 2017/12/24
著者: 片田 珠美