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This book isn’t really about the rare, fire-breathing tyrants — it’s about the everyday leaders who, despite their best intentions, make life miserable for their teams.

Every day, someone is trying to influence you—and not always for your benefit. At work, at home, in relationships, and even in everyday encounters with strangers, manipulation is everywhere. It’s in the friendly coworker who makes you feel guilty for saying no, the partner who keeps shifting the rules, the relative who plays the victim to get their way, and the salesperson who creates false urgency to push you into a decision. Most people don’t see it happening until it’s too late. By then, they’ve already given away their time, their trust, their resources—or their power.

Forget the headlines about medical breakthroughs. The real crisis in healthcare hides in plain sight: the pervasive, corrosive power of incivility. Dr. Samuel DeMaria Jr., a leading voice in patient safety, fearlessly exposes how everyday disrespect—from the "hip check" in the OR to the cutting remark in the hallway—fractures teams, cripples communication, and directly threatens those we're sworn to heal. The Invisible Cut is a vital, unforgettable reckoning, demanding we confront this silent danger and build a culture of profound professional respect before it's too late.

Worte sind mehr als Schall – sie tragen Energie. Sie können motivieren, Klarheit schaffen oder blockieren. In diesem Hörbuch erfahren Sie, wie Sprache unser Denken und Fühlen beeinflusst – im Berufsalltag, in Beziehungen und in der Führung.

「初対面で天気の話をするな！」レディー・ガガ、ヒュー・ジャックマン、渡辺謙…2000人超のセレブ＆経営者の心をわしづかみした58のシンプルテクオンライン全盛の時代、「対面」コミュニケーションの重要性が高まっている。

التواصل: هو ما نفعله نحن البشر. بالطبع لسنا وحدنا؛ فكل كائن حي يرسل رسائل بطريقة أو بأخرى لمساعدته على التكيف مع بيئته أو جذب الآخرين. تنقل الحركات والأصوات والروائح - حتى شكل الزهرة ولونها - معلومات مفيدة للحشرات أو الطيور التي تنجذب إليها.

There’s no shortage of negotiation books that advise you to “get to yes,” urge you to “never split the difference,” and tell you to “ask for more.” But one-size-fits-all tactics don't work in our complex, multifaceted, multicultural world—because they overlook the unpredictable role bias plays in most negotiations. Luckily, the one constant you can count on in every negotiation is yourself...and when you learn to leverage who you are to your advantage, you can win every time.

A page-turning story that helps readers to rethink work, life, and leadership from a relational rather than individualistic perspective, and shows how to open up never-before-seen opportunities in our companies and communities to heal the rifts threatening societies around the world.

In Stakeholder Whispering: Uncover What People Need Before Doing What They Ask, author Bill Shander demonstrates how to get from your stakeholders' "order"—what they're asking for—to what they really need. You'll learn how to uncover the needs and desires of your clients, colleagues, bosses, customers, and other stakeholders based on what they ask for and how they ask for it, and how to deliver products and services that meet those needs.