検索キーワード： ビジネスコミュニケーション

誰かとコミュニケーションを取る必要があるとき言葉に詰まってしまうことはありませんか本書は相手の反応を読み取り何を考えているのかを理解するための方法を教えることで非効率なコミュニケーションのサイクルを断ち切ることに役立ちますよくありがちなコミュニケーションの落とし穴を回避する方法を学び会話で相手の心を動かすためのツールを身につけましょう自分の本当の考え感情そして価値観を相手に伝える方法を見つけることができるでしょう

Moving People by Robert Cornish, CEO of the Richter Group of Companies, is an insightful guide to mastering the B2B sales journey. This audiobook breaks down the entire customer experience, from defining your audience and bringing them into sales, to the final stage of customer care.

Introducing Career Coach GPT - the world's first AI-powered career guru. Combining the expertise of LinkedIn insider Jeremy Schifeling (a former kindergarten teacher who landed jobs at Apple + Google) with the revolutionary power of ChatGPT, get ready to find your perfect career path - even if you don't have experience or a clear passion.

Muitos conflitos poderiam ser evitados se percebêssemos que os problemas de comunicação não se concentram somente nas palavras que dizemos, mas na forma como falamos e escutamos. Se você acredita que a comunicação é uma competência a ser aprimorada constantemente e que desenvolvê-la de forma assertiva o deixará mais confiante e possibilitará construir relacionamentos pessoais e profissionais mais saudáveis e equilibrados, ouça este audiolivro!

In this new edition, updates have been made to 30 percent of the audiobook that delves into the fresh challenges inherent in today's workplace, including new stories and case examples, as well as an entire additional chapter with a focus on humble inquiry in the context of remote and hybrid work.

Elevate your client's experience and win more business. This is the first book to detail how professionals can acquire more clients and establish their lasting loyalty through the experience they provide. Many books are written on acquisition strategies, better customer service, or an elevated experience. But none gives the listener the step-by-step tactical strategies to make both acquisition and loyalty happen in concert like this book does.

Effective Business Communication For Dummies gives you the tools you need to communicate better, both in and outside of the office. You want to build strong relationships, and you'll need strong communication skills to do it. This book demystifies active listening, assertive speaking, conflict resolution, virtual team leadership, and all the other things you'll need to know to get your point across. Thanks to the classic, friendly Dummies style, it's easy to make an impression in emails, presentations, virtual events, and in person.

In this groundbreaking book, Dr. Melissa Robinson-Winemiller reveals the true power of empathy and emotional intelligence. Don’t be fooled, this is not the fluffy, emotional kind of empathy, but the strategic, actionable kind that will help you improve your leadership, your business, and secure your future. The Empathic Leader will help you to unlock not only your own true potential but also that of your teams.

Strengthen your soft skills and reach your leadership potential. If you listen to nothing else on developing your interpersonal skills, listen to these ten articles. We've combed through hundreds of Harvard Business Review articles and selected the most important ones to help you identify your social and emotional strengths and weaknesses, approach them with a learning mindset, and become a more effective leader today.

Best-seller du New York Times ! Par l'auteur du best-seller Le pouvoir des habitudes ! La communication est une compétence clé du succès. Que ce soit au travail, en famille ou en société, savoir s'exprimer avec clarté, comprendre les autres et influencer positivement peut tout changer. Les meilleurs leaders, négociateurs et créateurs de liens possèdent un secret : ils maîtrisent l'art de la supercommunication.

Getting through to someone is a critical, fine art. Whether you are dealing with a harried colleague, a stressed-out client, or an insecure spouse, things will go from bad to worse if you can't break through emotional barricades and get your message thoroughly communicated and registered...

Essential Conversations Every Employer and Employee Must Have: Navigating Leadership, Accountability, and Organizational Success examines the intricate relationship between a leader's duty to their team and the broader principles that guide organizational success. This book delves into the complex dynamics of CEO decision-making, corporate prosperity, and the fundamental role of leadership in shaping the future of both companies and their employees.

So, you've just slid into your new role as a manager, and suddenly, it feels like you've been handed the keys to a shiny new ride without a clue on how to drive. This practical leadership book for first-time managers is your companion through the early stages of management. By diving into these pages, you'll uncover a treasure trove of real-world insights and practical strategies designed to help you not just survive but thrive in your new leadership position.

Have you ever received an email that made your heart beat faster or spiked your blood pressure? We all know we're not supposed to respond right away, but how you respond will either increase or decrease the hostility and conflict. Hostile and undermining emails, letters, texts, and conversations can drain inordinate amounts of time, emotional energy and expense in the workplace. For over a dozen years, the BIFF method of communicating in writing has helped thousands of people calm conflicts and create clear communication in response to misinformation, blame, and unnecessary anger.

In his trademark communication style, Maxwell teaches the principles and practices of high-road leadership that can increase anyone’s influence and help them make their world a better place.

In Leading with Aliveness, Mette Norgaard offers a physiological and philosophical reframing of leadership amid continuous crisis and burnout—a way to reclaim steadiness and humanity in the face of unrelenting change. This transformation unfolds through five elemental forces: the powers of the pause, perspective, practice, the pride, and play. When leading with aliveness, you open to the life force—your source of vitality—then shape your perspective and point the way. You awaken the team's capacity for optimal performance and serious play.

The truth is that most managers were never taught how to lead effectively. Thus, small leadership mistakes can quietly erode trust, morale, and credibility over time. This audiobook changes that. Inside, you’ll discover research-backed, real-world leadership strategies that help you lead with clarity, confidence, and control, no matter your industry, experience level, or team challenges.

In Respect: How to Change the World One Interaction at a Time, veteran public relations executive Robert Dilenschneider delivers an insightful and original discussion of how to cultivate respectfulness in every facet of your life. You’ll learn how to embody and encourage respectful behavior and speech among work colleagues, family, friends, and others.

Este audiolivro apresenta dicas valiosas de Dale Carnegie para criar conexões profundas no trabalho e na vida.

Neste audiolivro sensível e inspirador, o empresário e palestrante Marcelo Facchini narra sua trajetória à frente da líder nacional na fabricação de implementos rodoviários Facchini, responsável por fazer circular a economia do nosso país por meio de uma malha rodoviária de milhões de quilômetros.