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If leaders aren't integrating their digital offerings into a philosophy of customer success, they will be defeated in the next decade because technical excellence and other traditional competitive advantages are becoming too easy to imitate. The Customer Success Economy offers examples and specifics of how companies can transform. It addresses the pains of transforming organizational charts, leadership roles, responsibilities, and strategies so the whole company works together in total service to the customer.

The face of financial services has evolved – and, along with it, the very nature of financial advice. In an increasingly complex world where people are starving for someone they can trust, the time has come for financial advisors to rise to the occasion and reinvent the value they provide to better serve their clients. Of course, to make this evolutionary leap, advisors require a proven, time-tested strategy. A methodology established by one of the most successful advisors in the country and backed by decades of real-world application among thousands of advisors across the country.

¿Cansado de competir por precio, atención o seguidores? Este audiolibro no es otro manual genérico de marketing. Es una guía directa, estratégica y aplicable para emprendedores que están listos para dejar de correr detrás del mercado…y empezar a liderarlo.

If you're a CEO in a private equity-backed company, the clock is ticking and expectations are sky-high. Your mission is clear: create extraordinary value, move fast, and deliver results that justify the investment. But how do the top-performing CEOs deliver outstanding returns while others fall short? The 5x CEO is your answer.

Chanakya is regarded as a great thinker and diplomat in India who is traditionally identified as Kautilya or Vishnu Gupta. Originally a professor of economics and political science at the ancient Takshashila University, Chanakya managed the first Maurya Emperor Chandragupta's rise to power at a...

रॉबर्ट टी. किओसाकी एक अब्जाधीश गुंतवणूकदार, व्यवसाय मालक, शिक्षक, स्पीकर आणि रिच डॅड पुअर डॅड मालिकेचे लोकप्रिय...

This book is a beginner-friendly guide to understanding how AI can enhance your lead generation process. We will explore how AI can automatically score and prioritize leads, engage website visitors through conversational chatbots, target the most promising prospects using data-driven insights, and segment customers for personalized outreach. The goal is to demystify these concepts and show you practical, actionable ways to use AI to attract high-quality leads more efficiently. By leveraging AI, even a small business can save time, cut costs, and boost conversion rates in their sales funnel.

But in today's ultracompetitive world, that is simply not enough. In The Storyteller's Advantage, investor, startup advisor, and former business journalist Christina Farr reveals the secrets of business leaders who inspire, entertain, and empathize through the art of storytelling. Farr offers an inside look at the greatest storytelling CEOs, whose narrative abilities enable them to raise more capital, retain more talent, and make their brands more memorable.

The Leadership Navigator balances the art and science of leadership, offering both timeless lessons and tangible tools. It invites you on a journey of reflection, growth, and action, guided by those who’ve walked the path before you. Begin your leadership journey—or take it to the next level—with tools, wisdom, and real-world guidance designed to help you thrive.

This eBook will demystify predictive analytics and illustrate how AI-powered predictions can drive smarter business decisions. We’ll start with the fundamentals of predictive analytics and how it differs from traditional analysis. Then we’ll explore the pivotal role of AI and machine learning in enhancing predictive capabilities. Next, real-world use cases across industries—from retail and healthcare to manufacturing and finance—will showcase the tangible benefits of these techniques.

"Staying On Track" is a practical guide on how to grow your business. It provides real-world examples of how the author’s company went from one office and eighteen people to a global operation with staff in six countries and thirty-four US states. Frank Marini shows the true definition of customer focus in all aspects and departments of a company in this pragmatic explanation of how he guided Railbookers Group, where he serves as president and CEO, through a rapid period of growth and achievement.

Generative AI, Web3, neurotech, reusable rockets to power the space economy—new technologies like these are reshaping organizations at the hybrid office, on factory floors, and in the C-suite. What should you and your company be doing now to take advantage of the new opportunities these technologies are creating—and avoid falling victim to disruption? The Year in Tech 2024 will help you understand what the latest and most important tech innovations mean for your organization and how you can use them to compete and win in today's turbulent business environment.

Built to Deliver distills 30 years of hands-on school system transformation into an eight-step execution framework. Whether you're leading a public school district, charter or private school network, community college, university, or education nonprofit, this framework helps turn bold strategy into measurable, daily action—so plans aren’t just made, they’re fulfilled. Most plans don’t fail from lack of effort. They fail in the gap between vision and execution. Built to Deliver helps close that gap.

The world we once described as volatile and uncertain has shifted into something far more chaotic: BANI, or brittle, anxious, nonlinear, and incomprehensible. In Navigating the Age of Chaos, Jamais Cascio, the originator of the visionary BANI framework, unpacks the tools and perspectives needed to navigate our increasingly turbulent era.

For decades, a fundamental flaw has flourished in the strategic operating model of the modern corporation—a Great Distancing from the needs and expectations of customers. For some, such as Blockbuster, AOL, and Kodak, this flaw has been disastrous. Meanwhile, those that have woven the customer deeply into their culture have prospered—with increased revenues and more fulfilled employees.

A practical handbook for accelerating innovation, both internally and externally, through engagement with innovation ecosystems.

I Wish I Knew This Years Ago by small business entrepreneur Nick Warren teaches you what the wealthy know that the little guys don’t that has the potential to slice and dice your tax liabilities. This step-by-step process has the extreme benefit of passive income creation that is most owner’s day dreams and can become your dream come true, granting you and your family unshakeable confidence in the future.

In a world where healthcare systems are on the brink of a seismic shift, The Visionary Edge is not just a book—it's a leadership playbook for tomorrow. Written by nationally recognized healthcare strategist Sumit Sharma, this groundbreaking work equips forward-thinking leaders with the models, mindsets, and foresight to lead boldly into the future. Blending compelling storytelling with enterprise-level strategy, Sharma takes listeners inside the healthcare systems of 2045, where AI partners with clinicians, decentralized care redefines delivery, and visionary leadership determines success.

Decisions shape organizations. Decisiveness defines leaders. In today’s volatile, fast-paced world, hesitation isn’t just costly—it’s fatal. Organizations are drowning in data but starving for insights, paralyzed by complexity, and slowed by misaligned strategies. The leaders who thrive aren’t just fast or bold—they’re decisively aligned. The Decisive Company by Steve Elliott redefines decision-making for the modern enterprise.

In Humanocracy, Gary Hamel and Michele Zanini make a passionate, data-driven argument for excising bureaucracy and replacing it with something better. In this extensively updated and expanded edition, drawing on more than a decade of research and packed with practical examples, Humanocracy lays out a detailed blueprint for creating organizations that are as inspired and ingenious as the human beings within them.