検索キーワード： メンタリング・コーチング

Did you know that 75% of employees would stay longer at an organization that listens to and addresses their concerns? A true leader inspires and empowers – and that’s the key to engaged employees, a loyal workforce, and an organization that surpasses its goals.

今注目の人材育成法「フィードバック」を図やイラスト、会話例やフレーズで世界一わかりやすく徹底解説！現代のマネジャーは、かつてないほど部下育成が困難な環境にある。

In this expanded second edition, The Zig Zag Principle continues to offer a proven strategy for achieving business goals through strategic flexibility and resourceful planning. Building on the original's foundational concepts—assessing resources, adapting to change, and leveraging multiple opportunities—this edition integrates contemporary insights and real-world examples, including a fresh look at the impact of artificial intelligence.

Unlock your potential with "Principles for Success," the ultimate guide to mastering life's challenges with style and flair! Dive into practical, fun strategies that bring the proximity principle to life, ensuring you’re always surrounded by opportunities and positive influences. This book is packed with principles for self growth and success principles for teens, making it perfect for anyone ready to elevate their game.

Optimizing Self is written with the understanding that you already possess an innate dignity, credibility, and bounty that cannot be diminished. In this book, you’ll be guided through a spectrum of leadership content and workbook activities that enable you to reflect on and leverage your personal and professional capabilities more intentionally. The activities in this workbook invite you to reflect on and more fully understand who you are and what you have to offer the world.

Unlike other books, this compelling work is not just a collection of advice, but profound wisdom shared through pithy, thought-provoking, and inspiring stories that resonate with listeners on a universal level. The stories encourage, inspire, and bring awareness to patterns so that communication, connection, and self-worth are more accessible.

Transform your management style to become inspirational with "PRAISE: The Cornerstone of Coaching to Success for Supervisors and Managers." The tools in this book are built on the powerful 3P Pyramid of Success that supports the 3Ps of Business - People, Product, and Profit. This book tells us we can reimagine the way we engage with our teams, merging our aspirations as leaders of people with the practical processes of business success.

In the fast-paced and complex world of modern business, there is a growing demand for leaders who embody effectiveness, authenticity, and psychological insight. "Depth Leadership: Authentic Leadership Approaches to Psychoanalytic Executive Coaching" stands as a pivotal work that connects the enduring essence of authentic leadership with the transformative power of psychoanalytic executive coaching.

In The Ultimate Board Members Audible Book, Kay shares her insights, observations and conclusions in her own words and in her own voice. The most enviable boards of directors – those that govern well AND accept the responsibility for raising money – share one thing in common: they’ve absorbed the ideas and practices Kay summarizes in her best-selling The Ultimate Board Member’s Book. For these board members, there’s zero guesswork about their roles and responsibilities. It’s all very clear.

In your career and work, finances, and indeed all areas of life, experience the transformative power of a key relationship—the friendship you have with yourself. In a world obsessed with building self-esteem—doing activities to improve our reputation with ourselves—our sense of well-being hinges on performance, the whims of good luck and positive outcomes. But when we don’t measure up to our own tough standards, things don’t go our way or life falls apart, we are called to access a deeper source of resilience, that of self-worth.

In today's ever-evolving business landscape, success is contingent upon a well-structured and adaptive organizational framework. "RISE: Business Framework " introduces a powerful system designed to propel businesses to new heights.

Are you in the stages of building your business and feeling the pressure of uncertainty about where your next lead will come from? Are you ready to turn your business into a magnet for clients who are eager to work with you? The solution lies in the art, backed by science, of how to cultivate referral partnerships. In Magnetic Allure, Malia Rogers unveils the blueprint to transform your professional landscape.

This book will show you how to write a mini book that will move the needle for you and your business in days… not months. The world has changed, people want shorter content. They want their problems solved in less time… with fewer words. Chris Stanley breaks down the Mini Book Model so you’ll know exactly what to do every step of the way.

In a world where change is the only constant, leadership demands courage and clarity. Every organization faces pivotal moments that can either blur their vision or strengthen their resolve. Through insightful storytelling, engaging illustrations, and practical exercises, Bolsinger helps you cut through the noise to hone in on what truly matters—your mission. The Mission Always Wins isn't just about theory; it's packed with real-life case studies and actionable advice, so you can foster alignment and purpose within your team.

In a world that favours the extrovert ideal, quiet achievers often feel pressured to pretend to be someone they are not. Tim Yeo, a seasoned designer and leader in tech, lived this firsthand. For nearly 20 years, Tim tried to fit into an extroverted mould to succeed. It worked for a while, but left him feeling drained and inauthentic. Just because we are quiet does not mean we have nothing to say. In The Quiet Achiever, Tim Yeo shares the tiny habits he’s used to manage his own introversion—practical techniques you can implement the very next day.

Ольга Комарницкая уже более 7 лет обучает и вдохновляет мастеров по всему миру, ее уроки по декору и декупажу помогли многим раскрыть творческий потенциал, преодолеть страх и начать зарабатывать. Неважно, чем вы занимаетесь: вязанием, перекраской мебели, декупажем, написанием картин — методы, описанные в этой книге, подойдут для любого вида творчества. Вы узнаете, как работать со страхами, которые мешают развиваться и выстроить бизнес на продаже handmade изделий, а также как рассчитать стоимость изделия, выбрать каналы продаж, определиться с ассортиментом и многое другое.

Managing a call center presents numerous challenges for leaders, including meeting stringent KPIs, maintaining employee motivation, and handling high call volumes. Achieving performance metrics such as average handle time, first call resolution, and customer satisfaction requires meticulous planning and constant monitoring. Simultaneously, leaders must keep their teams motivated in a high-pressure environment, often characterized by repetitive tasks and demanding customers.

Needs Assessment on a Shoestring offers talent development professionals a process for addressing organizational needs and determining whether training is the solution. Needs assessment pros Kelly L. Jones and Jody N. Lumsden apply the Build-Borrow-Buy approach to provide guidance, quick tips, and shortcuts for investigating and uncovering everything you can about the organizational problem you need to solve.

Transform your leadership, build high-performing teams, and increase your satisfaction at work with “Leader Coach,” the revolutionary guide on how to bring conscious leadership and coaching to life for you, your team members, and your company or organization. Conscious leadership is a methodology to promote more intentionality for individuals and teams, allowing them to operate from choice rather than reactivity.

In today's fast-paced business environment, call centers play a crucial role in maintaining a company's reputation and customer satisfaction. As a call center leader, you are the linchpin that ensures these critical interactions are managed effectively and efficiently. Your responsibilities encompass overseeing daily operations, monitoring performance metrics, and, most importantly, coaching and developing your agents to excel in their roles. Coaching is crucial for call center leaders as it directly impacts the performance and satisfaction of their teams.