• Step 6 of Starting and Growing Your Service Business: Building a Referral System & Continuing to Offer Incredible Service on Repeat
    2024/04/26
    Welcome to "The Service Business Podcast," a specialized mini-series crafted for dedicated service providers in health, beauty, creative, coaching, and wellness industries. You're listening to our 6-part series: HOW TO START AND GROW YOUR SERVICE BUSINESS. This podcast is your gateway to mastering the art of running a successful service-based business with minimal overwhelm. Each episode, hosted by me, Joelle Thinga—a veteran with over 17 years in the industry—dives deep into essential strategies and real-world tips. Whether you're a newcomer or a seasoned entrepreneur, this series will empower you to enhance client attraction, perfect your service offerings, and scale your business using the latest in AI and automation technologies—all while maintaining the heart and soul of your operations. Join us as we explore innovative ways to achieve financial freedom and make a significant impact in your field. Overview of the Six Steps to Success: Design & Launch Your Service Business: Establish a strong foundation with the right business structure and strategy.Show Up Well Online: Attract and engage your ideal customers by creating a compelling online presence.Learn How to Sell Your Services: Master the art of selling by understanding and communicating the value of your services effectively.Use Paid Ads to Find More Clients: Expand your reach and client base through targeted advertising.Use AI & Automations to Scale Your Business with Ease: Streamline your operations and enhance efficiency with the latest technology.Build a Referral System and Continue to Offer Incredible Service on Repeat: Develop a sustainable growth mechanism through referrals and consistently outstanding service. Today, we specifically focus on establishing a robust Referral System—a critical component for sustained business growth. Referrals are the lifeblood of any thriving service business, built on the foundation of trust and satisfaction from consistently incredible service. By focusing on creating memorable client experiences, your business can harness the power of word-of-mouth to grow. Not only do referrals help you attract new clients, but they also strengthen your relationships with existing ones, who feel valued and integral to your business’s success. Here’s how you can create a referral system that not only rewards your clients but also significantly expands your business reach: Establish Clear Goals and Structure: Define what you aim to achieve with your referral program, whether it’s increasing client numbers, boosting retention, or introducing new services.Set Up Effective Incentives: Offer simple yet enticing rewards like discounts on future services or a free session after a certain number of successful referrals.Ensure Clear Communication: Use every available channel to explain the benefits and the simplicity of the referral process to your clients.Monitor and Adapt: Use your CRM to track referrals and analyze the effectiveness of your incentives to optimize the program’s impact. Consistently delivering exceptional service is crucial. Regularly evaluate and enhance your service offerings and client interactions to exceed expectations. Superior service quality ensures that clients are not only satisfied but are also eager to share their positive experiences. Thank you for joining us in this series. We love hearing about your journey, so please connect with us online— joellethinga.com⁠ - drop us a DM or email us to share your experiences in the service-based business world. Looking for Tools to Get Started? If you're ready to integrate automation into your business or you're looking for more advanced strategies, check out the resources we offer: Mini Marketing Makeover: Quickly boost your client bookings.Authentic Sales Course: Transition into selling high-value package deals.Marketing Membership: Streamline your business processes with AI and automations.
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    9 分
  • Step 5 of Starting and Growing Your Service Business: Using AI & Automations to Scale Your Business with Ease
    2024/04/26

    Welcome to Episode 5 of "The Service Business Podcast," our specially curated mini-series designed for service providers in health, beauty, coaching, creative, and wellness industries. This series is part of our unique podcast format where we drop densely packed mini-series throughout the year to bring you crucial insights into specific aspects of service business management.

    You are Listening to the 6 Part Mini Series: HOW TO START AND GROW YOUR SERVICE BUSINESS Overview of the Six Steps to Success:

    1. Design & Launch Your Service Business: Establish a strong foundation with the right business structure and strategy.
    2. Show Up Well Online: Attract and engage your ideal customers by creating a compelling online presence.
    3. Learn How to Sell Your Services: Master the art of selling by understanding and communicating the value of your services effectively.
    4. Use Paid Ads to Find More Clients: Expand your reach and client base through targeted advertising.
    5. Use AI & Automations to Scale Your Business with Ease: Implement cutting-edge technology to streamline operations and increase efficiency.
    6. Build a Referral System and Continue to Offer Incredible Service on Repeat: Develop a sustainable growth mechanism through referrals and consistently outstanding service.

    Today, we focus on Step #5: Using AI & Automations to Scale Your Business with Ease. This step is crucial for service providers who aim to scale their operations without compromising the quality of their client interactions or their own life balance.

    I’m Joelle Thinga, with over 17 years of experience in the service industry. I assist service providers across various sectors to effortlessly attract their ideal clients, communicate authentically the value of their services, and scale their operations using modern technologies, all without the marketing overwhelm or burning out.

    Today's Deep Dive: Scaling your service business can often mean an overwhelming increase in administrative tasks. However, with the integration of AI and automation tools, you can streamline your operations and focus more on client interactions and strategic growth. Whether you're managing a single location or aiming for multiple locations, automations like CRM systems and AI-driven solutions are transformative.

    Key Automations Discussed Today:

    1. Client Onboarding: Ensure a personalized and seamless introduction for each new client.
    2. Appointment Scheduling: Automate booking to optimize your schedule and enhance client convenience.
    3. Recurring Payments Management: Facilitate smooth transaction processes for packages and memberships.
    4. Client Follow-Up: Automate communications to keep the dialogue open and responsive.
    5. Email and Text Marketing: Use automated campaigns to maintain engagement and promote your services.

    Implementing these automations not only improves efficiency but also enhances the overall client experience, fostering greater satisfaction and loyalty. These tools enable you to maintain a high standard of service while freeing up your time to focus on growth and personal fulfillment.

    Looking for Tools to Get Started? If you're ready to integrate automation into your business or you're looking for more advanced strategies, check out the resources we offer:

    • Mini Marketing Makeover: Quickly boost your client bookings.
    • Authentic Sales Course: Transition into selling high-value package deals.
    • Marketing Membership: Streamline your business processes with AI and automations.

    Visit www.joellethinga.com for more information and to access these transformative resources.

    Join us as we continue to explore the steps necessary to elevate your service business. Tune in to gain the insights needed to streamline your operations and achieve greater financial freedom and personal satisfaction in the service industry.

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    21 分
  • Step 4 of Starting and Growing Your Service Business: Master Running Paid Ads to Find More Clients
    2024/04/26

    Welcome to Episode 4 of "The Service Business Podcast," our special mini-series designed for service providers in the health, beauty, coaching, creative, and wellness industries. This podcast series is dropped periodically throughout the year, each series packed with concentrated insights aimed at enhancing your business mastery with minimal overwhelm.

    You are Listening to the 6 Part Mini Series: HOW TO START AND GROW YOUR SERVICE BUSINESS Overview of the Six Steps to Success:

    1. Design & Launch Your Service Business: Establish a strong foundation with the right business structure and strategy.
    2. Show Up Well Online: Create a compelling online presence to attract and engage your ideal customers.
    3. Learn How to Sell Your Services: Master the art of selling by understanding and communicating the value of your services effectively.
    4. Use Paid Ads to Find More Clients: Expand your reach and client base through targeted advertising.
    5. Use AI & Automations to Scale Your Business with Ease: Streamline your operations and enhance efficiency with the latest technology.
    6. Build a Referral System and Continue to Offer Incredible Service on Repeat: Develop a sustainable growth mechanism through referrals and consistently outstanding service.

    In today’s episode, we delve into Step #4: Mastering Running Paid Ads to Find More Clients. This step is crucial for expanding your reach and attracting more of your ideal clients through online marketing strategies.

    I’m Joelle Thinga, a seasoned expert with over 17 years of experience helping service providers from various sectors not just survive but thrive in their businesses. My role is to guide you through the complexities of digital marketing, particularly in using paid ads to effectively grow your client base without the hassles of traditional ad agencies.

    Today's Focus: We're discussing how modern AI technologies integrated into advertising platforms have revolutionized the way we target and attract clients. These advancements allow small businesses like yours to run effective campaigns with ease, focusing on creativity and direct communication with potential clients rather than the nuances of ad tech.

    Here’s what you need to know about creating ads that resonate:

    • Specify Your Audience: Clearly define who you are talking to.
    • Address Specific Needs: Articulate the problems or conditions your services solve.
    • Showcase the Transformation: Highlight the positive changes your clients will experience.
    • Timeline for Results: Communicate how quickly clients can expect to see these changes.
    • Clear Call to Action: Direct potential clients on what to do next—call, book, visit, or click.

    By integrating these elements, your ads will not only capture attention but also drive higher quality leads to your business, ensuring that each marketing dollar spent works harder for you.

    Need More Help With Online Ads? If you're looking to dive deeper into creating effective advertising campaigns or want to understand more about leveraging AI in your marketing, check out our resources and webinars at www.joellethinga.com.

    Explore Our Courses:

    • Mini Marketing Makeover: Quickly boost your client bookings.
    • Authentic Sales Course: Transition into selling high-value package deals.
    • Marketing Membership: Use AI and automations to grow your business efficiently.

    Stay tuned as we continue to explore each step necessary to elevate your service business. Join me, Joelle Thinga, on this transformative journey to financial freedom and personal fulfillment in the service industry.


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    9 分
  • Step 3 of Starting and Growing Your Service Business: Learning How to Sell Your Services Effectively (without feeling pushy)
    2024/04/26

    Welcome to Episode 3 of "The Service Business Podcast," part of our unique mini-series approach, where we periodically release content-rich series designed to empower service providers in health, beauty, creative, coaching, and wellness industries.


    You are listening to the 6 Part Mini Series: HOW TO START AND GROW YOUR SERVICE BUSINESS.

    This podcast is your dedicated resource for mastering the nuances of a successful service-based business with minimal overwhelm. Hosted by Joelle Thinga, a seasoned expert with over 17 years in the industry, each episode delves into vital strategies for client attraction, service excellence, and business scaling through AI and automation technologies.

    Overview of the Six Steps to Success:

    1. Design & Launch Your Service Business: Establish a strong foundation with the right business structure and strategy.
    2. Show Up Well Online: Attract and engage your ideal customers by creating a compelling online presence.
    3. Learn How to Sell Your Services: Master the art of selling by understanding and communicating the value of your services effectively.
    4. Use Paid Ads to Find More Clients: Expand your reach and client base through targeted advertising.
    5. Use AI & Automations to Scale Your Business with Ease: Streamline your operations and enhance efficiency with the latest technology.
    6. Build a Referral System and Continue to Offer Incredible Service on Repeat: Develop a sustainable growth mechanism through referrals and consistently outstanding service.

    In today’s episode, we focus on Mastering Authenticity-Based Selling—specifically, Step #3 of our series. We’ll explore the QUEEN Sales Communication Framework, a cornerstone for any service provider aiming to conduct consultative, relationship-focused selling.

    The QUEEN Method comprises:

    • Questions: Initiate conversations that uncover deep insights into your clients’ needs.
    • Understand: Delve into the responses to gain a thorough understanding of your clients' situations.
    • Explain: Clearly communicate how your services can address their needs.
    • Engage: Involve the client in the discussion to refine solutions and build rapport.
    • Narrow Down: Guide the conversation towards actionable steps and secure commitment.

    Today, we’ll unpack each component of this framework, providing you with the tools to transform your sales approach from transactional to transformational.

    Need More Help Mastering Sales Techniques? For a deeper understanding, check out our resources and webinars online about transitioning from single service offerings to bundled packages that maximize client value.

    Explore Our Courses:

    • Mini Marketing Makeover: Quickly boost your client bookings.
    • Authentic Sales Course: For those looking to transition into high-value package sales.
    • Marketing Membership: Utilize AI and automations to grow your business effortlessly.

    Find these offerings and more at www.joellethinga.com.

    Stay tuned as we continue to unveil the steps needed to enhance your service business, equipping you with the insights and strategies necessary for achieving financial freedom and impacting more clients. Join Joelle Thinga on this transformative journey in the service industry.

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    19 分
  • Step 2 of Starting & Growing Your Service Business: Showing Up Well Online (Even without Social Media)
    2024/04/26

    Welcome to the "The Service Business Podcast", a specialized mini-series podcast crafted for dedicated service providers in the health, beauty, creative, coaching, and wellness industries. You are Listening to the 6 Part Mini Series: HOW TO START AND GROW YOUR SERVICE BUSINESS

    This podcast is your gateway to mastering the art of running a successful service-based business with minimal overwhelm. Each episode, hosted by Joelle Thinga—a veteran with over 17 years of industry experience—dives deep into essential strategies and real-world tips. Whether you’re a newcomer or a seasoned entrepreneur, this series will empower you to enhance client attraction, perfect your service offerings, and scale your business using the latest in AI and automation technologies—all while maintaining the heart and soul of your operations. Join us as we explore innovative ways to achieve financial freedom and make a significant impact in your field.

    Today, we're diving into the second of our Six Steps to Success: Show Up Well Online. Even if you're not a fan of social media, it's crucial to establish a compelling online presence. Doing so not only enhances your visibility but also ensures you attract and engage your ideal customers effectively.

    Overview of the Six Steps to Success:

    1. Design & Launch Your Service Business: Establish a strong foundation with the right business structure and strategy.
    2. Show Up Well Online: Attract and engage your ideal customers by creating a compelling online presence.
    3. Learn How to Sell Your Services: Master the art of selling by understanding and communicating the value of your services effectively.
    4. Use Paid Ads to Find More Clients: Expand your reach and client base through targeted advertising.
    5. Use AI & Automations to Scale Your Business with Ease: Streamline your operations and enhance efficiency with the latest technology.
    6. Build a Referral System and Continue to Offer Incredible Service on Repeat: Develop a sustainable growth mechanism through referrals and consistently outstanding service.

    As we focus on Show Up Well Online, remember that your online presence is often the first interaction potential clients have with your business. It's your chance to make a strong first impression and convey the transformation you offer through your services.

    Need More Advice? Try out the BLOG

    Explore Our Courses:

    • Mini Marketing Makeover: Quick solutions to boost client bookings. Perfect if you need immediate results.
    • Authentic Sales Course: Transition into selling high-value packages with confidence.
    • Marketing Membership: Learn to use AI and automations to grow your business seamlessly.

    Discover more resources and join our transformative community at www.joellethinga.com.

    Stay tuned as we continue to unfold the Six Steps to Success, providing you with the tools and insights needed to elevate your service business. Join me, Joelle Thinga, on this transformative journey towards financial freedom and personal fulfillment in the service industry.

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    13 分
  • Step 1 of Starting & Growing Your Service Business: Design & Launch Your Service Offerings
    2024/04/26

    Welcome to the "The Service Business Podcast", a specialized mini-series podcast crafted for dedicated service providers in the health, beauty, creative, coaching, and wellness industries.


    You are Listening to the 6 Part Mini Series: HOW TO START AND GROW YOUR SERVICE BUSINESS

    This podcast is your gateway to mastering the art of running a successful service-based business with minimal overwhelm. Each episode, hosted by Joelle Thinga—a veteran with over 17 years of industry experience—dives deep into essential strategies and real-world tips. Whether you’re a newcomer or a seasoned entrepreneur, this series will empower you to enhance client attraction, perfect your service offerings, and scale your business using the latest in AI and automation technologies—all while maintaining the heart and soul of your operations. Join us as we explore innovative ways to achieve financial freedom and make a significant impact in your field.


    Overview of the Six Steps to Success:

    1. Design & Launch Your Service Business: Establish a strong foundation with the right business structure and strategy.
    2. Show Up Well Online: Attract and engage your ideal customers by creating a compelling online presence.
    3. Learn How to Sell Your Services: Learn the art of selling by understanding and communicating the value of your services effectively.
    4. Use Paid Ads to Find More Clients: Expand your reach and client base through targeted advertising.
    5. Use AI & Automations to Scale Your Business with Ease: Streamline your operations and enhance efficiency with the latest technology.
    6. Build a Referral System and Continue to Offer Incredible Service on Repeat: Develop a sustainable growth mechanism through referrals and consistently outstanding service.

    Today, we specifically focus on understanding the Who, What, and Why behind your services—key elements that enable you to craft a compelling "transformation declaration." This declaration not only captures the essence of the services you provide but also connects deeply with your target audience, helping to transform their lives.

    Need More Help Making a Transformation Declaration? BLOG: Crafting Your Transformation Declaration

    If you're looking to quickly boost client bookings, check out the Mini Marketing Makeover, or if you're transitioning into a high-value package business, don't miss our Authentic Sales Course. For those looking to scale their operations without the overwhelm, our Marketing Membership is perfect, leveraging AI and automations to streamline your business processes. Explore these options and more at www.joellethinga.com.

    Stay tuned as we unfold these steps throughout our series, providing you with the tools and insights needed to elevate your service business to new heights. Join Joelle Thinga on this transformative journey to financial freedom and personal fulfillment in the service industry.

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    8 分