『The Service Business Podcast』のカバーアート

The Service Business Podcast

The Service Business Podcast

著者: Joelle Thinga
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Welcome to "The Service Business Podcast" with Joelle Thinga. This mini-series is dedicated to service providers in health, beauty, creative, coaching, and wellness industries. Dive into actionable insights on growing your in-person business with less overwhelm. Learn to master client relationships, sales, ai marketing, and automations for a profitable and fulfilling business. Tune in to transform your service approach and achieve your business goals with ease.Joelle Thinga マネジメント・リーダーシップ リーダーシップ 経済学
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  • Step 6 of Starting and Growing Your Service Business: Building a Referral System & Continuing to Offer Incredible Service on Repeat
    2024/04/26
    Welcome to "The Service Business Podcast," a specialized mini-series crafted for dedicated service providers in health, beauty, creative, coaching, and wellness industries. You're listening to our 6-part series: HOW TO START AND GROW YOUR SERVICE BUSINESS. This podcast is your gateway to mastering the art of running a successful service-based business with minimal overwhelm. Each episode, hosted by me, Joelle Thinga—a veteran with over 17 years in the industry—dives deep into essential strategies and real-world tips. Whether you're a newcomer or a seasoned entrepreneur, this series will empower you to enhance client attraction, perfect your service offerings, and scale your business using the latest in AI and automation technologies—all while maintaining the heart and soul of your operations. Join us as we explore innovative ways to achieve financial freedom and make a significant impact in your field. Overview of the Six Steps to Success: Design & Launch Your Service Business: Establish a strong foundation with the right business structure and strategy.Show Up Well Online: Attract and engage your ideal customers by creating a compelling online presence.Learn How to Sell Your Services: Master the art of selling by understanding and communicating the value of your services effectively.Use Paid Ads to Find More Clients: Expand your reach and client base through targeted advertising.Use AI & Automations to Scale Your Business with Ease: Streamline your operations and enhance efficiency with the latest technology.Build a Referral System and Continue to Offer Incredible Service on Repeat: Develop a sustainable growth mechanism through referrals and consistently outstanding service. Today, we specifically focus on establishing a robust Referral System—a critical component for sustained business growth. Referrals are the lifeblood of any thriving service business, built on the foundation of trust and satisfaction from consistently incredible service. By focusing on creating memorable client experiences, your business can harness the power of word-of-mouth to grow. Not only do referrals help you attract new clients, but they also strengthen your relationships with existing ones, who feel valued and integral to your business’s success. Here’s how you can create a referral system that not only rewards your clients but also significantly expands your business reach: Establish Clear Goals and Structure: Define what you aim to achieve with your referral program, whether it’s increasing client numbers, boosting retention, or introducing new services.Set Up Effective Incentives: Offer simple yet enticing rewards like discounts on future services or a free session after a certain number of successful referrals.Ensure Clear Communication: Use every available channel to explain the benefits and the simplicity of the referral process to your clients.Monitor and Adapt: Use your CRM to track referrals and analyze the effectiveness of your incentives to optimize the program’s impact. Consistently delivering exceptional service is crucial. Regularly evaluate and enhance your service offerings and client interactions to exceed expectations. Superior service quality ensures that clients are not only satisfied but are also eager to share their positive experiences. Thank you for joining us in this series. We love hearing about your journey, so please connect with us online— joellethinga.com⁠ - drop us a DM or email us to share your experiences in the service-based business world. Looking for Tools to Get Started? If you're ready to integrate automation into your business or you're looking for more advanced strategies, check out the resources we offer: Mini Marketing Makeover: Quickly boost your client bookings.Authentic Sales Course: Transition into selling high-value package deals.Marketing Membership: Streamline your business processes with AI and automations.
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    9 分
  • Step 5 of Starting and Growing Your Service Business: Using AI & Automations to Scale Your Business with Ease
    2024/04/26

    Welcome to Episode 5 of "The Service Business Podcast," our specially curated mini-series designed for service providers in health, beauty, coaching, creative, and wellness industries. This series is part of our unique podcast format where we drop densely packed mini-series throughout the year to bring you crucial insights into specific aspects of service business management.

    You are Listening to the 6 Part Mini Series: HOW TO START AND GROW YOUR SERVICE BUSINESS Overview of the Six Steps to Success:

    1. Design & Launch Your Service Business: Establish a strong foundation with the right business structure and strategy.
    2. Show Up Well Online: Attract and engage your ideal customers by creating a compelling online presence.
    3. Learn How to Sell Your Services: Master the art of selling by understanding and communicating the value of your services effectively.
    4. Use Paid Ads to Find More Clients: Expand your reach and client base through targeted advertising.
    5. Use AI & Automations to Scale Your Business with Ease: Implement cutting-edge technology to streamline operations and increase efficiency.
    6. Build a Referral System and Continue to Offer Incredible Service on Repeat: Develop a sustainable growth mechanism through referrals and consistently outstanding service.

    Today, we focus on Step #5: Using AI & Automations to Scale Your Business with Ease. This step is crucial for service providers who aim to scale their operations without compromising the quality of their client interactions or their own life balance.

    I’m Joelle Thinga, with over 17 years of experience in the service industry. I assist service providers across various sectors to effortlessly attract their ideal clients, communicate authentically the value of their services, and scale their operations using modern technologies, all without the marketing overwhelm or burning out.

    Today's Deep Dive: Scaling your service business can often mean an overwhelming increase in administrative tasks. However, with the integration of AI and automation tools, you can streamline your operations and focus more on client interactions and strategic growth. Whether you're managing a single location or aiming for multiple locations, automations like CRM systems and AI-driven solutions are transformative.

    Key Automations Discussed Today:

    1. Client Onboarding: Ensure a personalized and seamless introduction for each new client.
    2. Appointment Scheduling: Automate booking to optimize your schedule and enhance client convenience.
    3. Recurring Payments Management: Facilitate smooth transaction processes for packages and memberships.
    4. Client Follow-Up: Automate communications to keep the dialogue open and responsive.
    5. Email and Text Marketing: Use automated campaigns to maintain engagement and promote your services.

    Implementing these automations not only improves efficiency but also enhances the overall client experience, fostering greater satisfaction and loyalty. These tools enable you to maintain a high standard of service while freeing up your time to focus on growth and personal fulfillment.

    Looking for Tools to Get Started? If you're ready to integrate automation into your business or you're looking for more advanced strategies, check out the resources we offer:

    • Mini Marketing Makeover: Quickly boost your client bookings.
    • Authentic Sales Course: Transition into selling high-value package deals.
    • Marketing Membership: Streamline your business processes with AI and automations.

    Visit www.joellethinga.com for more information and to access these transformative resources.

    Join us as we continue to explore the steps necessary to elevate your service business. Tune in to gain the insights needed to streamline your operations and achieve greater financial freedom and personal satisfaction in the service industry.

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    21 分
  • Step 4 of Starting and Growing Your Service Business: Master Running Paid Ads to Find More Clients
    2024/04/26

    Welcome to Episode 4 of "The Service Business Podcast," our special mini-series designed for service providers in the health, beauty, coaching, creative, and wellness industries. This podcast series is dropped periodically throughout the year, each series packed with concentrated insights aimed at enhancing your business mastery with minimal overwhelm.

    You are Listening to the 6 Part Mini Series: HOW TO START AND GROW YOUR SERVICE BUSINESS Overview of the Six Steps to Success:

    1. Design & Launch Your Service Business: Establish a strong foundation with the right business structure and strategy.
    2. Show Up Well Online: Create a compelling online presence to attract and engage your ideal customers.
    3. Learn How to Sell Your Services: Master the art of selling by understanding and communicating the value of your services effectively.
    4. Use Paid Ads to Find More Clients: Expand your reach and client base through targeted advertising.
    5. Use AI & Automations to Scale Your Business with Ease: Streamline your operations and enhance efficiency with the latest technology.
    6. Build a Referral System and Continue to Offer Incredible Service on Repeat: Develop a sustainable growth mechanism through referrals and consistently outstanding service.

    In today’s episode, we delve into Step #4: Mastering Running Paid Ads to Find More Clients. This step is crucial for expanding your reach and attracting more of your ideal clients through online marketing strategies.

    I’m Joelle Thinga, a seasoned expert with over 17 years of experience helping service providers from various sectors not just survive but thrive in their businesses. My role is to guide you through the complexities of digital marketing, particularly in using paid ads to effectively grow your client base without the hassles of traditional ad agencies.

    Today's Focus: We're discussing how modern AI technologies integrated into advertising platforms have revolutionized the way we target and attract clients. These advancements allow small businesses like yours to run effective campaigns with ease, focusing on creativity and direct communication with potential clients rather than the nuances of ad tech.

    Here’s what you need to know about creating ads that resonate:

    • Specify Your Audience: Clearly define who you are talking to.
    • Address Specific Needs: Articulate the problems or conditions your services solve.
    • Showcase the Transformation: Highlight the positive changes your clients will experience.
    • Timeline for Results: Communicate how quickly clients can expect to see these changes.
    • Clear Call to Action: Direct potential clients on what to do next—call, book, visit, or click.

    By integrating these elements, your ads will not only capture attention but also drive higher quality leads to your business, ensuring that each marketing dollar spent works harder for you.

    Need More Help With Online Ads? If you're looking to dive deeper into creating effective advertising campaigns or want to understand more about leveraging AI in your marketing, check out our resources and webinars at www.joellethinga.com.

    Explore Our Courses:

    • Mini Marketing Makeover: Quickly boost your client bookings.
    • Authentic Sales Course: Transition into selling high-value package deals.
    • Marketing Membership: Use AI and automations to grow your business efficiently.

    Stay tuned as we continue to explore each step necessary to elevate your service business. Join me, Joelle Thinga, on this transformative journey to financial freedom and personal fulfillment in the service industry.


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    9 分
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