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The Trending Communicator

The Trending Communicator

著者: Daniel Nestle
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In today's hyper-accelerated communications world, keeping up means juggling reputation, brand building, crisis management, storytelling, and more while adapting to new technologies like generative AI. The Trending Communicator, hosted by Dan Nestle, is your guide through this chaotic landscape. This podcast dives into the challenges of PR, communications, and marketing today, with experts sharing real stories and strategies for overcoming those challenges and more. It's the perfect resource for professionals looking to innovate, take risks, and stay ahead. Join us to make sense of today’s communications chaos, one insightful conversation at a time.Copyright 2025 Daniel Nestle マーケティング マーケティング・セールス 個人的成功 経済学 自己啓発
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  • Why Communicators Need to Think Like Operations Experts - with Lizabeth Wesely-Casella
    2025/07/11
    What if empathy isn't just about being nice, but your secret weapon for building systems that actually work? Lizabeth Wesely-Casella, CEO of L12 Services, spent her early career in construction wearing hard hats and reading blueprints in the 90s. She learned that communication wasn't just a nice-to-have—it was survival. That foundation led her to combine behavioral science, Lean Six Sigma, and internal communications into frameworks that create "clarity from chaos." What We Dig Into The Real Definition of Empathy in Business - Why feeling your team's pain (not just acknowledging it) changes how you design processes and communications. Why Structure Creates Freedom - How the right frameworks liberate people instead of constraining them. The Communications Chaos Tolerance Problem - Organizations are drowning workforces in messages. How to figure out what people can actually handle. People as Your Most Critical Channel - Your middle managers are communication channels, not just message recipients. AI as an Enabler (The Bad Kind) - Are we using AI to avoid the hard work of prioritization and focus? The CATS System - Her Communication Accountability Tool that holds leadership accountable for actually communicating. Why This Matters In our fractured landscape where priorities multiply daily, Lizabeth's approach of disciplined focus and human-centered processes feels essential. Whether you're managing return-to-office mandates or trying to get teams to read internal communications, this conversation bridges strategy and tactics. Notable Quotes "Clear communication was going to be my superpower. And it was, it was really the foundation of all good projects." - Lizabeth Wesely-Casella [05:54 → 06:07] "Our worlds are overwhelmed and it is noise. No matter whether you're getting your internal comms at the office or you're getting your advertisements on television or the radio, whatever, we are all at our max capacity for absorbing any more information." - Lizabeth Wesely-Casella [36:28 → 36:48] "Accountability means that we've created a structure that connects the dots, where along the way you'll be able to make sure that you are in line with what's expected of you and you don't have to have a major course correction." - Lizabeth Wesely-Casella [46:58 → 47:13] "My preference would be for people to focus on how to use AI in the internal comm space as a way of creating strategy for low engagement, for channel use, for opportunities to create greater organizational awareness between silos." - Lizabeth Wesely-Casella [58:28 → 58:47] "That's where the Internal Comms Pro becomes the specialist in understanding what the priorities are, reducing the noise and making really strategic decisions about what gets communicated. Because you can't communicate everything." - Lizabeth Wesely-Casella [1:03:58 → 1:04:14] Resources and Links Dan Nestle Inquisitive Communications | Website The Trending Communicator | Website Communications Trends from Trending Communicators | Dan Nestle's Substack Dan Nestle | LinkedIn Dan Nestle | Twitter/X Lizabeth Wesely-Casella L12 Services | Website Communication Accountability Tools (CATs) Bundle | Download Lizabeth Wesely-Casella | LinkedIn Timestamps 0:00 Intro: Empathy as a strategic advantage 5:19 From construction to communications expertise 10:10 Combining behavioral science and Lean Six Sigma 17:06 Overly optimistic about multitasking capabilities 24:42 AI as potential enabler of bad behaviors 31:27 Challenges of AI summarizing internal comms 39:43 Reframing accountability as a positive tool 46:18 Creating common language around accountability 51:26 AI adoption causing process breakdowns 58:28 Using AI strategically in internal comms 1:04:52 The irreplaceable human element in communication (Notes co-created by Human Dan, Claude, and Flowsend.ai ) Learn more about your ad choices. Visit megaphone.fm/adchoices
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    1 時間 10 分
  • Your Storytelling Genie is in an AI Bottle – with Park Howell
    2025/06/27
    Here they are again—marketers and communicators worried that AI is about to eliminate storytelling altogether. But what if the exact opposite is happening? What if AI is actually making authentic human storytelling the ultimate competitive advantage? In this episode of The Trending Communicator, host Dan Nestle reconnects with Park Howell, the brain behind the Business of Story and creator of the Story Cycle Genie—an AI tool designed to amplify human storytelling rather than replace it. While everyone's rushing to automate their content creation, Park and Dan explore why the brands winning in this fractured landscape are the ones doubling down on distinctly human narratives. They dig into the paradox we're all navigating—how do you leverage AI's efficiency without losing the gritty authenticity that makes your story worth telling? This isn't your typical "AI versus humans" conversation. It's about how communications professionals can use AI as their storytelling co-pilot while ensuring their brand narratives remain so authentically human that no algorithm could replicate them. Because in a world drowning in AI-generated content, being genuinely, unapologetically human might just be your secret weapon. Listen in and hear about... AI's impact on storytelling and brand communication The importance of human oversight in AI-generated content Leveraging AI tools like the Story Cycle Genie to enhance, not replace, human creativity Balancing technology adoption with authentic brand voice Speed-to-market advantages of AI-powered brand strategies Notable Quotes On the Power of Storytelling: "A story is about a man getting in a hole and a man getting out of a hole. It need not be a man. And it need not be about a hole. People love that story." - Park Howell [04:24 → 04:46] On Business Storytelling: "In business, the stories we need to tell are in solution to our customers problems. What are they going through, what are they experiencing, what do they want and why is it important to them?" - Park Howell [05:09 → 05:22] On AI-Generated Stories: "It wasn't even my eyes at first. It was a feeling. I first had this feeling inside of me like, this doesn't feel right. Then I used my senses, my eyes, in my ears to scrutinize it." - Park Howell [12:28 → 12:39] On the Importance of Brand Story: "Speed to market. I mean everything is accelerating around us and those that are dragging behind are going to lose out." - Park Howell [01:01:53 → 01:02:01] On AI in Storytelling: "Instead of taking three months to define and refine your brand story. You can now do it in minutes, literally, instead of, and, and by the way, saving the tens of thousands of dollars it typically takes for you to do that down to a few hundred bucks." - Park Howell [01:02:01 → 01:02:21] On the Value of Human Expertise: "The AI is only as good as the wisdom that lies behind it and the IP that lies behind it." - Dan Nestle [01:09:18 → 01:09:25] Resources and Links Dan Nestle Inquisitive Communications | Website The Trending Communicator | Website Communications Trends from Trending Communicators | Dan Nestle's Substack Dan Nestle | LinkedIn Dan Nestle | Twitter/X Park Howell The Story Cycle Genie | Website and AI Tool The Business of Story | Website Park Howell | LinkedIn Timestamps 0:00 Intro: AI for self-inspection and storytelling 5:33 Defining story: Man in a hole analogy 12:50 AI's impact on storytelling and human touch 20:55 Using AI to understand your brand story 28:56 The power of dialogue in authentic stories 38:39 Introducing the Story Cycle Genie tool 47:28 Analyzing Dan's brand story with the Genie 54:59 Iterating and improving brand messaging 1:01:53 Speed to market with AI-powered storytelling 1:07:52 Integrating Story Cycle Genie in enterprises 1:10:16 Closing thoughts and where to find Park (Notes co-created by Human Dan and Flowsend.ai ) Learn more about your ad choices. Visit megaphone.fm/adchoices
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    1 時間 14 分
  • Harmonizing AI and Human-Centric Approaches in Business Transformation - with Kate Bullinger
    2025/06/13
    Humans are in a tough spot right now. Seems like everyone's talking about AI disruption, how to "stay human," why humans will be more or less important, and on and on. But one thing remains certain: business transformation will fail without a human-centric approach. In this episode of The Trending Communicator, host Dan Nestle sits down with change management and change communications legend Kate Bullinger, CEO of United Minds, to discuss the critical role of human-centric approaches in managing organizational change. With over two decades of experience partnering with senior executives on enterprise transformations, Kate shares her wisdom and insights on building purpose-driven cultures and high-performing teams. From M&As to restructuring and leadership transitions, Kate and Dan examine the complexities of change management in today's constantly disrupted business environment. They explore how AI and technology can enhance communication strategies while emphasizing the importance of maintaining a human touch. Kate offers practical advice on creating effective change playbooks, addressing employee concerns, and navigating the challenges of fractured audiences within organizations. Listen in and hear about... Human-centric approaches to organizational change and transformation The importance of creating a "North Star" vision for change initiatives Leveraging AI tools to enhance change management strategies The impact of employee advocacy on organizational reputation and change efforts Future leadership challenges in an AI-driven, hybrid work environment Notable Quotes Human-Centric Change: "Change can't happen if you don't bring the humans along for the journey.” - Kate Bullinger [04:25 → 04:42] Communication During Uncertainty: "Even getting out there and listening and being present can quell a lot of those concerns or at least let people know that there's no new information to share. I think that's something that's really consistent across any kind of change because at the end of the day, it's really about human behavior. Right. And people don't like change." - Kate Bullinger [11:37 → 12:03] Employee Engagement: "The more people feel like they've had a voice or they've had some fingerprint on the process, the more they feel bought in." - Kate Bullinger [29:08 → 29:31] Future Leadership: "When you think about 10 years from now, what is it going to look like to lead a large global organization? I don't. Those leaders won't be in their jobs anymore.” - Kate Bullinger [1:03:52 → 1:04:20] Change Management: "It's not that people are processing faster, but that our ability to engage them in a meaningful and more targeted way that's stakeholder-centric. Even inside the organization, I think is where we want to lean into AI and technology." - Kate Bullinger [1:04:20 → 1:04:35] Resources and Links Dan Nestle Inquisitive Communications | Website The Trending Communicator | Website Communications Trends from Trending Communicators | Dan Nestle's Substack Dan Nestle | LinkedIn Dan Nestle | Twitter/X Kate Bullinger United Minds | Website Kate Bullinger | LinkedIn Timestamps 0:00 Intro: AI content debate on LinkedIn 5:07 Human-centric approach in business transformation 10:37 Challenges of communicating during change 15:42 Creating a North Star vision for change 21:52 Types of business transformations 28:31 Leadership behaviors during organizational change 34:18 Navigating uncertainty as a communications leader 40:19 Using AI tools for employee sentiment analysis 45:11 Developing a modern change management playbook 51:53 Communications teams as organizational nerve centers 59:55 Unique skills gained from managing transitions 1:03:26 Future of leadership in evolving workplaces (Notes co-created by Human Dan and Flowsend.ai ) Learn more about your ad choices. Visit megaphone.fm/adchoices
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    1 時間 11 分

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