Welcome to Season 20! Savannah Jackson (Hello Queenstown) reveals her "go deep, not wide" strategy, building her own cleaning and linen companies, and how she funded it all without using her own capital.

It’s a powerful lesson in vertical integration, hybrid growth (acquisition + organic), and the "Screw It, Let's Do It" mindset.

SHOW LINKS

Hello Queenstown → https://www.helloqueenstown.nz

The Accommodation Show → https://www.theaccommodationshow.com

#MarketPositioning #OperationalDiscipline #HospitalityStrategy

ibooked.online Book Direct Websites

🌐 Website: https://www.ibooked.online

🔗 LinkedIn: https://www.linkedin.com/company/ibooked-online

👍 Facebook: https://www.facebook.com/ibookedonlinefb/

📸 Instagram: https://www.instagram.com/ibooked.online

Strive Conferences

🌐 Website: https://www.striveconferencescom

🔗 LinkedIn: https://www.linkedin.com/company/striveconferences/

👍 Facebook: https://www.facebook.com/striveconferences

📸 Instagram: https://www.instagram.com/striveconferences

📋 In this episode, we discuss:

[00:00] Introduction and Hello Queenstown

[01:01] From Stockbroking to Short-Term Rentals

[02:12] Retiring at 45 and Starting Again in Queenstown

[05:03] Building the Largest Cleaning and Linen Operation

[07:19] Mindset Shifts: Service Over Commission

[10:48] Lessons from Early Entrepreneurship

[14:04] Scaling from 10 to 150 Properties in Two Years

[17:56] Branding Power: The Office on Queenstown’s Roundabout

[19:59] Developer Partnerships and Long-Term Growth

[23:00] Building Without Capital: Creative Lending and Syndicates

[25:45] Service, Professionalism, and Confidence as Growth Drivers

[26:47] Community Ties in a Small Town

[29:21] Why Hello Queenstown Won’t Expand Beyond Queenstown

[31:01] Diversifying into Activities and Concierge Services

[32:03] Final Advice: “Screw It, Just Do It”

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🥊 Hotel - BNB - STR Owners! 🥊

Need more direct bookings or a brand new website?

The trusted tech partner you can count on. We deliver results.

🥊 https://www.ibooked.online ​​​​​​​​​​​🥊 ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬

Don't forget to hit that subscribe button! This also keeps us going and creating more useful content for free!

ACCOMMODATION OWNERS AND MANAGERS FREE RESOURCES!

📧Join the mailing list for freebies and critical industry updates: https://news.theaccommodationshow.com/

🌍The Accommodation Owners and Managers Facebook Group: https://bit.ly/AMoFacebookCommunity

🗨 Connect with Bart Sobies for more industry insight: https://www.ibooked.online/bart/

🎙 Subscribe to the podcast to listen later: https://www.theaccommodationshow.com

▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬

Disclaimer: The content shared on this YouTube channel, Podcast, or associated posts reflects personal opinions and insights. This content is not intended as legal, financial, or investment advice. Always consult with licensed professionals before making decisions. The hosts and guests disclaim liability for any consequences of using this content. Actions taken should be based on your personal due diligence.

Affiliate Disclaimer:

This blog, podcast & youtube channel; will occasionally contain affiliate links, which means I receive a small commission on a purchase without additional cost to you, if you buy something through my links.

This show aims to educate viewers and share everything I know about improving your accommodation, STR and AirBNB business. I believe in the products and services we link to and that you may benefit from them.

If you do purchase through my affiliate links; I want to thank you for your support.

You've survived your first year. Now what? How do you break through the growth plateau and scale from 20 properties to 500+?

In Part 2 of my Building It conversation with Dennis Goedheid, founder of Casiola, we dive into the playbook for the scale-up. Dennis reveals his unconventional but brilliant growth hack: buying contracts directly from his competitors.

He gives a step-by-step masterclass on how to find, value, and structure these small acquisition deals—covering everything from asset deals and escrow to the non-compete clauses you need to protect yourself. This is one of the most tactical episodes we've ever done.

SHOW LINKS

Casiola: https://www.casiola.com

Franchise: https://www.casiola.com/franchise/

#DirectBookings #ScalingSmart #AccommodationShow

📋 In this episode, we discuss:

00:00:00 - Intro: Part 2 - After the First Year Failure

00:01:24 - The Founder's Trap: Focusing on Operations Instead of Sales

00:04:28 - Why Founders Get Stuck and Avoid Growth

00:07:41 - A Growth Hack: Buying Contracts From Your Competitors

00:13:21 - The Playbook for Acquiring STR Contracts (A Masterclass)

00:15:00 - Asset Deal vs. Business Purchase: How to Avoid Liability

00:15:40 - The Most Important Clause in a Management Contract

00:17:36 - How to Use an Escrow to Protect Your Acquisition Deal

00:23:39 - The ROI of Buying Contracts vs. Traditional Marketing

00:27:36 - The Pandemic Pivot: De-Risking by Expanding to New Markets

00:30:04 - The Aruba Case Study: From Partnership to 150 Homes in 2 Years

00:35:50 - A Crucial Lesson for Scaling: SIMPLIFY Everything

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🥊 Hotel - BNB - STR Owners! 🥊

Need more direct bookings or a brand new website?

The trusted tech partner you can count on. We deliver results.

🥊 https://www.ibooked.online ​​​​​​​​​​​🥊 ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬

ibooked.online Book Direct Websites

🌐 Website: https://www.ibooked.online

🔗 LinkedIn: https://www.linkedin.com/company/ibooked-online

👍 Facebook: https://www.facebook.com/ibookedonlinefb/

📸 Instagram: https://www.instagram.com/ibooked.online

Strive Conferences

🌐 Website: https://www.striveconferencescom

🔗 LinkedIn: https://www.linkedin.com/company/striveconferences/

👍 Facebook: https://www.facebook.com/striveconferences

📸 Instagram: https://www.instagram.com/striveconferences

Don't forget to hit that subscribe button! This also keeps us going and creating more useful content for free!

ACCOMMODATION OWNERS AND MANAGERS FREE RESOURCES!

📧Join the mailing list for freebies and critical industry updates: https://news.theaccommodationshow.com/

🌍The Accommodation Owners and Managers Facebook Group: https://bit.ly/AMoFacebookCommunity

🗨 Connect with Bart Sobies for more industry insight: https://www.ibooked.online/bart/

🎙 Subscribe to the podcast to listen later: https://www.theaccommodationshow.com

▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬

Disclaimer: The content shared on this YouTube channel, Podcast, or associated posts reflects personal opinions and insights. This content is not intended as legal, financial, or investment advice. Always consult with licensed professionals before making decisions. The hosts and guests disclaim liability for any consequences of using this content. Actions taken should be based on your personal due diligence.

Affiliate Disclaimer:

This blog, podcast & youtube channel; will occasionally contain affiliate links, which means I receive a small commission on a purchase without additional cost to you, if you buy something through my links.

This show aims to educate viewers and share everything I know about improving your accommodation, STR and AirBNB business. I believe in the products and services we link to and that you may benefit from them.

If you do purchase through my affiliate links; I want to thank you for your support.

What if the smartest way to start in a crowded market isn't to start from scratch?

In this episode of Building It, I sit down with Dennis Goedheid, the founder of Casiola, who took an unconventional path. He bypassed the initial grind by acquiring a 20-property business to get his start.

We break down his playbook for buying a business, the brutal honesty of his first-year failure (with negative growth), and the standardization strategy he used to scale to over 550 properties. This is a masterclass in creative and resilient entrepreneurship.

Connect with Dennis:

LinkedIn: https://www.linkedin.com/in/dennisgoedheid/

Casiola: https://www.casiola.com/

Chapters:

00:00:00 - Intro: The Founder's Shortcut to Starting an STR Business

00:01:15 - Scaling Global: Taking a US Vacation Rental Brand to Europe

00:02:22 - The Onboarding Filter: Setting Property Standards for Your STR Brand

00:05:20 - The Scaling Mandate: Why You Must Standardise Your Operations

00:08:13 - Startup Strategy: Buying a Vacation Rental Business vs. Building From Scratch

00:09:45 - The Vacation Rental Myth: The Brutal Reality of "Passive Income"

00:11:36 - The Buy vs. Build Playbook: A Shortcut for STR Entrepreneurs

00:12:17 - Acquisition 101: How to Value & Buy a Property Management Company

00:20:31 - Due Diligence Tip: The Power of Property Location Density

00:23:27 - The First-Year Failure: Overcoming Negative Growth as a Founder

00:31:55 - Accidental Branding: How a Simple Colour Built Their Brand Identity

00:37:25 - Founder's Final Playbook: Creative Financing & Strategic Partnerships

▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬

🥊 Hotel - BNB - STR Owners! 🥊

Need more direct bookings or a brand new website?

The trusted tech partner you can count on. We deliver results.

🥊 https://www.ibooked.online ​​​​​​​​​​​🥊 ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬

Don't forget to hit that subscribe button! This also keeps us going and creating more useful content for free!

ACCOMMODATION OWNERS AND MANAGERS FREE RESOURCES!

📧Join the mailing list for freebies and critical industry updates: https://news.theaccommodationshow.com/

🌍The Accommodation Owners and Managers Facebook Group: https://bit.ly/AMoFacebookCommunity

🗨 Connect with Bart Sobies for more industry insight: https://www.ibooked.online/bart/

🎙 Subscribe to the podcast to listen later: https://www.theaccommodationshow.com

▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬

Disclaimer: The content shared on this YouTube channel, Podcast, or associated posts reflects personal opinions and insights. This content is not intended as legal, financial, or investment advice. Always consult with licensed professionals before making decisions. The hosts and guests disclaim liability for any consequences of using this content. Actions taken should be based on your personal due diligence.

Affiliate Disclaimer:

This blog, podcast & youtube channel; will occasionally contain affiliate links, which means I receive a small commission on a purchase without additional cost to you, if you buy something through my links.

This show aims to educate viewers and share everything I know about improving your accommodation, STR and AirBNB business. I believe in the products and services we link to and that you may benefit from them.

If you do purchase through my affiliate links; I want to thank you for your support.

It's one of the biggest success stories in the Australian short-term rental industry: a founder builds a brand from the ground up and navigates it to a headline-making $50 million+ acquisition by a global giant. But how did he actually do it?

In this episode of Building It, I sit down with Quirin Schwaighofer, the Co-Founder of MadeComfy, to get the full story behind one of Australia's most recognised STR brands. Quirin reveals the powerful 15-year plan he created at age 30, which became the blueprint for his entire career and eventual exit.

This isn't just an inspiring story; it's a deep dive into the mindset and strategy required to build a truly valuable asset. We break down the brilliant pivot that gave MadeComfy a huge competitive advantage and the inside story of how the landmark deal with OYO really happened (starting with a single message on LinkedIn).

Quirin Schwaighofer is the Co-CEO & Co-Founder of the Australian accommodation innovator, MadeComfy. A seasoned expert in scaling high-growth businesses, he raised over $20 million in capital before leading MadeComfy to one of the largest exits in the history of Australia’s short-term rental industry.

Guest & Company Links:

MadeComfy Website: https://www.madecomfy.com.au

Quirin Schwaighofer on LinkedIn: https://www.linkedin.com/in/quirinschwaighofer/

OYO Website: https://www.oyorooms.com/

Chapters:

00:00 - Intro: Building an Airbnb Business to a $50M+ Acquisition

02:08 - A Founder's 15-Year Plan for Financial Freedom

09:52 - Why True Financial Independence Isn't About Money

15:11 - Surviving COVID with Only 3 Months of Runway

18:38 - The Strategic Pivot Beyond Airbnb for Massive Growth

21:22 - Building a Moat: Why Their Strategy Was Kept Secret

28:20 - The "Aha!" Moment: When the New Strategy Proved a Winner

32:03 - How OYO Discovered & Acquired Them (The LinkedIn Message)

39:33 - The Hardest Part of the Acquisition Process

50:04 - What's Next for MadeComfy After the OYO Acquisition

55:30 - A Founder's Advice for Airbnb & STR Entrepreneurs

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🥊 Hotel - BNB - STR Owners! 🥊

Need more direct bookings or a brand new website?

The trusted tech partner you can count on. We deliver results.

🥊 https://www.ibooked.online ​​​​​​​​​​​🥊 ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬

Don't forget to hit that subscribe button! This also keeps us going and creating more useful content for free!

ACCOMMODATION OWNERS AND MANAGERS FREE RESOURCES!

📧Join the mailing list for freebies and critical industry updates: https://news.theaccommodationshow.com/

🌍The Accommodation Owners and Managers Facebook Group: https://bit.ly/AMoFacebookCommunity

🗨 Connect with Bart Sobies for more industry insight: https://www.ibooked.online/bart/

🎙 Subscribe to the podcast to listen later: https://www.theaccommodationshow.com

▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬

Disclaimer: The content shared on this YouTube channel, Podcast, or associated posts reflects personal opinions and insights. This content is not intended as legal, financial, or investment advice. Always consult with licensed professionals before making decisions. The hosts and guests disclaim liability for any consequences of using this content. Actions taken should be based on your personal due diligence.

Affiliate Disclaimer:

This blog, podcast & youtube channel; will occasionally contain affiliate links, which means I receive a small commission on a purchase without additional cost to you, if you buy something through my links.

This show aims to educate viewers and share everything I know about improving your accommodation, STR and AirBNB business. I believe in the products and services we link to and that you may benefit from them.

If you do purchase through my affiliate links; I want to thank you for your support.

You don’t get to 250+ properties by chance.

You build it.

Brick by brick.

System by system.

Mistake by mistake.

That’s exactly what Lisa Peterson did.

Last week in Part 1, we talked about profitability, the stuff that actually matters. We explored how Lisa built L’Abode Accommodation from scratch, kept her business lean, and stayed focused on profit.

That episode struck a chord.

So we kept the mics on.

In Part 2, we go deeper. We step inside the engine room of Lisa’s operation and unpack how it all works.

We cover:

✔️ How she scaled from 90 to 250+ properties without breaking herself

✔️ The systems that allow her to deliver a consistent guest experience at scale

✔️ The extras she charges for — and why guests actually love them

✔️ The KPIs that matter (and the ones she completely ignores)

This episode is for anyone in the accommodation space who wants to scale without the chaos, grow without losing quality, and build a business that doesn’t burn you out.

👉 Whether you run a motel, a short-term rental, or a growing hospitality brand, you’ll find real, usable insights here.

Hit play. Take notes. Then go build something that works.

👇 Drop a comment if this one hit home.

SHOW LINKS:

L’Abode Accommodation → https://labodeaccommodation.com.au

The Accommodation Show → https://www.theaccommodationshow.com

#SystemBasedGrowth #HospitalityInsights #SustainableBusiness

📋 In this episode, we discuss:

00:00 – Scaling Fast: From 90 to 250 Properties

01:31 – Early Challenges: Onboarding, Owners, and Guest Issues

04:23 – Streamlining with Tech: From Gantt Charts to monday.com

06:15 – No Marketing, Just Referrals: The Growth Secret

07:34 – Cleaning Dilemma: In-House Teams vs. Contractors

09:59 – Partnering with Contractors: Advanced Clean & Regional Teams

13:19 – Profitability Insights: Margins on Cleaning & Linen

15:48 – Service Fees and Maintenance: Where the Real Profit Is

18:44 – Why Management Fees Alone Don’t Work

21:52 – Choosing the Right Owners: Cutting Bad Fits Early

24:24 – Competing in a Crowded Market: Branding & Extras

26:36 – Final Tips: KPIs, Accountability, and Profitability

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🥊 Hotel - BNB - STR Owners! 🥊

Need more direct bookings or a brand new website?

The trusted tech partner you can count on. We deliver results.

🥊 https://www.ibooked.online ​​​​​​​​​​​🥊 ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬

Don't forget to hit that subscribe button! This also keeps us going and creating more useful content for free!

ACCOMMODATION OWNERS AND MANAGERS FREE RESOURCES!

📧Join the mailing list for freebies and critical industry updates: https://news.theaccommodationshow.com/

🌍The Accommodation Owners and Managers Facebook Group: https://bit.ly/AMoFacebookCommunity

🗨 Connect with Bart Sobies for more industry insight: https://www.ibooked.online/bart/

🎙 Subscribe to the podcast to listen later: https://www.theaccommodationshow.com

▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬

Disclaimer: The content shared on this YouTube channel, Podcast, or associated posts reflects personal opinions and insights. This content is not intended as legal, financial, or investment advice. Always consult with licensed professionals before making decisions. The hosts and guests disclaim liability for any consequences of using this content. Actions taken should be based on your personal due diligence.

What if the real secret to success isn’t more properties, more tech, or a bigger team… but something far simpler?

In this episode of Building It, I sit down with Lisa Peterson, founder of L’Abode Accommodation — a business she started from her bedroom, now managing over 250 properties across five states. She’s one of the most grounded, thoughtful operators I’ve ever met, and her story is packed with wisdom for anyone in the accommodation space.

We dive into the one thing so many people overlook when they’re growing their business: profitability. Not revenue, not bookings — but actually making money. The kind of business that pays you back for the effort you put in, instead of draining you dry.

SHOW LINKS:

L’Abode Accommodation – https://www.labodeaccommodation.com.au

#HospitalityProfit #ScalingWithSystems #AccommodationGrowth

📋 In this episode, we discuss:

00:00 – Meet Lisa Peterson: From 13 Years in Business to 250 Properties

01:22 – Why Sharing Knowledge Fuels Industry Success

05:28 – Building Community and Connection in Short-Term Rentals

07:58 – Growing Up with Nothing: Lessons in Hard Work and Money

14:20 – Discovering Holiday Rentals and the Spark to Start

16:39 – Launching with $10k and Scaling to 90 Properties in 6 Months

19:24 – Solving Problems with Scalable Systems

22:40 – Why Concierge Services Don’t Pay and Cutting Unprofitable Tasks

25:20 – Building a 50/50 Onshore/Offshore Team

26:34 – Tracking Staff Performance with Monday.com and Hubstaff

31:18 – Profitability Mindset: Beyond 20% Management Fees

34:07 – Final Tips: Increase Net Profit and Build a Real Business

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🥊 Hotel - BNB - STR Owners! 🥊

Need more direct bookings or a brand new website?

The trusted tech partner you can count on. We deliver results.

🥊 https://www.ibooked.online ​​​​​​​​​​​🥊

▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬

Don't forget to hit that subscribe button! This also keeps us going and creating more useful content for free!

ACCOMMODATION OWNERS AND MANAGERS FREE RESOURCES!

📧Join the mailing list for freebies and critical industry updates: https://news.theaccommodationshow.com/

🌍The Accommodation Owners and Managers Facebook Group: https://bit.ly/AMoFacebookCommunity

🗨 Connect with Bart Sobies for more industry insight: https://www.ibooked.online/bart/

🎙 Subscribe to the podcast to listen later: https://www.theaccommodationshow.com

▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬

Disclaimer: The content shared on this YouTube channel, Podcast, or associated posts reflects personal opinions and insights. This content is not intended as legal, financial, or investment advice. Always consult with licensed professionals before making decisions. The hosts and guests disclaim liability for any consequences of using this content. Actions taken should be based on your personal due diligence.

Affiliate Disclaimer:

This blog, podcast & youtube channel; will occasionally contain affiliate links, which means I receive a small commission on a purchase without additional cost to you, if you buy something through my links.

This show aims to educate viewers and share everything I know about improving your accommodation, STR and AirBNB business. I believe in the products and services we link to and that you may benefit from them.

If you do purchase through my affiliate links; I want to thank you for your support.

This episode is all about the leap. The grit. And the reality of building a startup from scratch in the short-term rental world. If you've ever stared at a clunky check-in system or juggled five tools just to welcome a guest, this one's going to hit close to home.

Our guest is Michael O’Connell, founder of Happy Guest; a smart, frictionless platform designed to simplify guest journeys from check-in to check-out. Before launching Happy Guest, Michael led strategic sales and partnerships at Turno and worked across the STR tech landscape. He knew the chaos operators were facing and decided to fix it.

This is a raw, honest chat about what it really takes to go from idea ➡️ execution. Michael opens up about the sacrifices, burnout, and brutal clarity needed to survive the startup rollercoaster, without a fancy VC cheque.

SHOW LINKS

Happy Guest – https://www.happyguestofficial.com

Michael O’Connell on LinkedIn – https://www.linkedin.com/in/happyguestmike/

#BuildingItSeries #RunwayToSuccess #GuestExperienceMatters

📋 In this episode, we discuss:

00:00 – Introduction and Background

01:02 – From Vegas to Strive: A Growing Connection

02:30 – Entering the STR Industry by Accident

04:06 – What is Happy Guest? Startup Origins Explained

05:54 – Do You See Yourself as an Entrepreneur?

07:01 – Launching the MVP: Testing with Real Guests

08:56 – Guest-Facing Tech: Why First Impressions Matter

10:42 – Lessons from Beta Testing: What to Launch and What to Kill

12:48 – Building Without VC: Bootstrapping and Personal Sacrifices

15:37 – The Mental Toll: Burnout and Startup Pressure

18:01 – Projections, Runway & Revenue Modelling

21:25 – When the Numbers Don’t Match the Plan

23:51 – Startup Life Is Not Glamorous

25:50 – Why Every Dollar Counts: Sacrifices and Strategy

27:25 – Burnout is Real: Balancing Hustle and Health

30:00 – What I’d Tell My Past Self

32:20 – Final Advice for Future Founders

▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬

🥊 Hotel - BNB - STR Owners! 🥊

Need more direct bookings or a brand new website?

The trusted tech partner you can count on. We deliver results.

🥊 https://www.ibooked.online ​​​​​​​​​​​🥊 ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬

Don't forget to hit that subscribe button! This also keeps us going and creating more useful content for free!

ACCOMMODATION OWNERS AND MANAGERS FREE RESOURCES!

📧Join the mailing list for freebies and critical industry updates: https://news.theaccommodationshow.com/

🌍The Accommodation Owners and Managers Facebook Group: https://bit.ly/AMoFacebookCommunity

🗨 Connect with Bart Sobies for more industry insight: https://www.ibooked.online/bart/

🎙 Subscribe to the podcast to listen later: https://www.theaccommodationshow.com

▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬

Disclaimer: The content shared on this YouTube channel, Podcast, or associated posts reflects personal opinions and insights. This content is not intended as legal, financial, or investment advice. Always consult with licensed professionals before making decisions. The hosts and guests disclaim liability for any consequences of using this content. Actions taken should be based on your personal due diligence.

Affiliate Disclaimer:

This blog, podcast & youtube channel; will occasionally contain affiliate links, which means I receive a small commission on a purchase without additional cost to you, if you buy something through my links.

This show aims to educate viewers and share everything I know about improving your accommodation, STR and AirBNB business. I believe in the products and services we link to and that you may benefit from them.

If you do purchase through my affiliate links; I want to thank you for your support.

Running an accommodation business doesn’t have to mean drowning in endless tasks and late-night guest messages. In this episode, I sit down with Lauren Heys and Dan White from Moxxi Property, Tasmania’s largest short-term rental management company, to uncover the systems and tech that allow you to scale without burning out.From automating with tools like n8n, to deploying AI agents, to building onboarding processes that actually save time, this episode is a must-watch for anyone looking to run a smoother, smarter operation. Whether you're managing 5 properties or 150+, you’ll walk away with real strategies and mindset shifts you can apply right now.👀 If you’re serious about building a sustainable STR or accommodation business — and tired of doing it all yourself — this one’s for you.SHOW LINKSMoxxi Property – https://www.moxxiproperty.com.au Resly PMS – https://resly.com.au PriceLabs – https://www.pricelabs.co Key Data Dashboard – https://keydatadashboard.com n8n Automation – https://n8n.io Gemini by Google – https://ai.google.dev/gemini Claude AI – https://www.anthropic.com/index/claude#SmartScaling#PracticalAI#OptimiseWithTech📋 In this episode, we discuss:00:00 Welcome to Building It: Meet Dan de Witte and Lauren Heys 01:05 The Early Days: Chaos, Growth and Lessons 04:18 Scaling STRs with Systems That Work 07:26 How Mindset Impacts Business Growth 10:49 Picking the Right Tech (and Ditching the Wrong Stuff) 14:12 Smart Systems vs. Tech Overload 17:08 Automating Without Losing the Human Touch 20:21 Hiring, Delegating & Building a Real Team 23:34 The Role of Coaching in the STR Journey 26:45 Lauren’s Lean Business Framework Explained 30:04 Future-Proofing: What Hosts Should Focus on Next 33:29 Final Thoughts: Tech, People & Playing the Long Game▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬ 🥊 Hotel - BNB - STR Owners! 🥊 Need more direct bookings or a brand new website? The trusted tech partner you can count on. We deliver results. 🥊 https://www.ibooked.online ​​​​​​​​​​​🥊 ▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬Don't forget to hit that subscribe button! This also keeps us going and creating more useful content for free!ACCOMMODATION OWNERS AND MANAGERS FREE RESOURCES! 📧Join the mailing list for freebies and critical industry updates: https://news.theaccommodationshow.com/🌍The Accommodation Owners and Managers Facebook Group: https://bit.ly/AMoFacebookCommunity🗨 Connect with Bart Sobies for more industry insight: https://www.ibooked.online/bart/🎙 Subscribe to the podcast to listen later: https://www.theaccommodationshow.com▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬▬Disclaimer: The content shared on this YouTube channel, Podcast, or associated posts reflects personal opinions and insights. This content is not intended as legal, financial, or investment advice. Always consult with licensed professionals before making decisions. The hosts and guests disclaim liability for any consequences of using this content. Actions taken should be based on your personal due diligence.Affiliate Disclaimer: This blog, podcast & youtube channel; will occasionally contain affiliate links, which means I receive a small commission on a purchase without additional cost to you, if you buy something through my links. This show aims to educate viewers and share everything I know about improving your accommodation, STR and AirBNB business. I believe in the products and services we link to and that you may benefit from them. If you do purchase through my affiliate links; I want to thank you for your support.