This one is deeply personal, and I’m so glad I get to share it with you.

In this episode, I sit down with Ronda Amende, founder of TimeOut, a charity that connects terminally ill people and their families with donated holiday homes across New Zealand. Her story is honest, moving, and an incredible reminder of the human side of what we do in accommodation.

💡 We often focus on occupancy rates, automation, and scale — but what if a few unused nights could change someone’s life? What if your business could make a difference without costing you a thing?

Ronda and I dive into what it means to lead with heart, the power of community, and how kindness can become your most valuable brand asset. Whether you manage five listings or five hundred, this conversation will shift how you think about success, impact, and contribution.

#PurposeDrivenHospitality

#ShortTermRentalImpact

#KindnessIsStrategy

📋 In this episode, we discuss:

00:00 Welcome & Season Wrap-Up with Ronda Amende

01:45 Ronda’s Role at TimeOut & Career Background

04:15 How Hospitality Has Shaped Her Leadership Style

08:30 Diversity, Inclusion & Representation in the Industry

13:50 Leading Through Change: Personal Reflections

17:25 The Power of Connection & Community

22:00 Words of Advice for Future Leaders

26:15 Reflections on the STRIVE Community & What’s Next

29:45 Final Thoughts & Season Farewell

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🥊 Hotel - BNB - STR Owners! 🥊

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Disclaimer: The content shared on this YouTube channel, Podcast, or associated posts reflects personal opinions and insights. This content is not intended as legal, financial, or investment advice. Always consult with licensed professionals before making decisions. The hosts and guests disclaim liability for any consequences of using this content. Actions taken should be based on your personal due diligence.

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