Do you wonder how a business can survive, and even THRIVE, when the owner takes a 7-week vacation? Does it sound impossible? This episode unpacks what went on behind the scenes at Tap the Potential and how Melissa Kay, the Lead Strategist, explored and innovated in customer delivery, made key decisions, and improved the client experience in real-time. You’ll learn the keys to enhancing client delivery, how to use client feedback as a tool for innovation, and how new systems and upgrades can be implemented, all without interrupting service. This episode continues the conversation between Melissa and Dr. Sabrina, who meet for the first time after Dr. Sabrina’s extended, fully unplugged vacation this summer.

Profit by Design is a Tap the Potential Production.

Show Highlights:

• Since you’ve been gone, Melissa gives Dr. Sabrina an update on Tap the Potential
• Melissa’s perspective on “going with her gut” to handle things while Dr. Sabrina was away
• Revamping the client experience: Melissa’s discovery of the key to “finding the gold”
• Implementing new systems in the one-on-one coaching experience
• Melissa’s energy and excitement from working in her natural zone of genius
• Melissa shares a testimonial from a Tap the Potential client
• Dr. Sabrina’s powerful question: “What do we need to take forward from the last 7 weeks so we continue to compound the benefits from when I was out?”
• Need help in taking back YOUR life from your business? Book a call with us today!

Resources:

For more information about The Coach Approach or to join us in the next round, click the link!

Don’t wait! Download your Strategic Planning Guide and 2025 Tap the Potential Strategic Planner today!

Want to know the best attracting and recruiting strategies for small businesses? We can help! Learn more about our How to Hire the Best course.

Retain, grow, and deeply engage your A-players with the Dream Manager Program! The best way to create buy-in from your team members for your vision is to identify how your vision supports them in achieving their dreams. Enroll today!

Become an employer of choice to attract the A-players you want on your team! We are now enrolling for the How to Hire the Best course. Sign up today!

Sign up for the free A-Player Development Plan/Mini-Course. Track your A-players’ development and retain your A-players!

Ready to take your life back from your business? Want more time for what matters most and more money in your bank account than ever? Book a call with us today!

Get your copy of A Guide To Talking To Your Team About Profit!

Master your time and profit! Give us 20 minutes of your time, take the Better Business Better Life Assessment, and receive a free paperback copy of my book,

What happens when a business owner takes seven weeks completely off with no emails, client calls, or check-ins? In this episode, Dr. Sabrina Starling returns from her 7-week vacation to share what it was really like to disconnect fully from her business, and what the experience revealed about her relationship with time, freedom, and her identity as a CEO. You’ll get to be a fly on the wall as Dr. Sabrina sees Melissa Kay, Lead Strategist, for the first time since her return. If you’ve ever said, “I could never take that much time off,” this is the episode that will challenge everything you believe about what’s possible.

Profit by Design is a Tap the Potential Production.

Show Highlights:

• Dr. Sabrina’s perspective on a 7-week “full detox” that was cleansing from the burnout she felt
• A commitment to being present with loved ones while unplugging from business
• Spending time at the beach, lake, and doing fun activities with her kids
• Dr. Sabrina’s life lessons learned through the sudden death of her husband last summer:
• Even in your household, don’t rely on key team member dependency!
• Share password info with loved ones.
• In estate planning, consider setting up a digital legacy contact, as it can still take weeks to gain access.
• Taking time to breathe and “own what I have accomplished in the past year”
• Letting the team own it and run things at Tap the Potential for seven weeks
• Addressing gaps in wills and estate planning to prepare for the unexpected and take care of the people that matter most

Resources:

For more information about The Coach Approach or to join us in the next round, click the link!

Don’t wait! Download your Strategic Planning Guide and 2025 Tap the Potential Strategic Planner today!

Want to know the best attracting and recruiting strategies for small businesses? We can help! Learn more about our How to Hire the Best course.

Retain, grow, and deeply engage your A-players with the Dream Manager Program! The best way to create buy-in from your team members for your vision is to identify how your vision supports them in achieving their dreams. Enroll today!

Become an employer of choice to attract the A-players you want on your team! We are now enrolling for the How to Hire the Best course. Sign up today!

Sign up for the free A-Player Development Plan/Mini-Course. Track your A-players’ development and retain your A-players!

Ready to take your life back from your business? Want more time for what matters most and more money in your bank account than ever? Book a call with us today!

Get your copy of A Guide To Talking To Your Team About Profit!

Master your time and profit! Give us 20 minutes of your time, take the Better Business Better Life Assessment, and receive a free paperback copy of my book,

You didn’t start your business to feel stuck, overwhelmed, or like you are always on. The truth is that your business WILL take over your entire life if it isn’t intentionally designed to support your real life. Join us as we walk through the first and most important steps in creating a business that feels good to run, gives you time freedom, and aligns with the life you actually want. You will discover how to build your calendar around what matters most, to use systems that give back your time, and become more successful by doing less. Start reclaiming your business and your life!

Profit by Design is a Tap the Potential Production.

Show Highlights:

• Powerful questions to ask yourself: What did you originally want when you started your business? What did you originally want when you started your business? What would you be doing if your business truly supported your life?
• The motivation to make money takes over and puts us into the survival trap.
• Dr. Sabrina’s insights into creating your clear, compelling vision for your business
• Melissa’s role in helping clients create their vision and celebrate their results
• A team member’s perspective of the business owner “stepping away”
• Incorporating your team members into your vision: what does that really mean?
• Consider your safe and supported work environment: Is it working for you and your team?
• The value and impact of a shared vision to support each other (as team members and business owners)
• Need support so you can stop doing this all alone and start to honor your life vision? Book a call with us today!
• One powerful question: If your business honored your life vision, what’s possible? Email Melissa with your answers!

Resources:

For more information about The Coach Approach or to join us in the next round, click the link!

Don’t wait! Download your Strategic Planning Guide and 2025 Tap the Potential Strategic Planner today!

Want to know the best attracting and recruiting strategies for small businesses? We can help! Learn more about our How to Hire the Best course.

Retain, grow, and deeply engage your A-players with the Dream Manager Program! The best way to create buy-in from your team members for your vision is to identify how your vision supports them in achieving their dreams. Enroll today!

Become an employer of choice to attract the A-players you want on your team! We are now enrolling in the "How to Hire the Best" course. Sign up today!

Sign up for the free A-Player Development Plan/Mini-Course. Track your A-players’ development and retain your A-players!

Ready to take your life back from your business? Want more time for what matters most and more money in your bank account than ever? Book a call with us today!

Get your copy of A Guide To Talking To Your Team About Profit!

Master...

Is it constantly on your mind what you can do to keep your best team members for the long haul? You need A-players for your business to run smoothly and be profitable, but beyond that, you can’t have a constant turnover of your top talent. Join us for a casual coffee chat between our Lead Strategist, Melissa Kay, and our How to Hire the Best Strategist, Kaitlyn Beaver, as they share their hearts in today’s episode. You’ll discover helpful tips and insights on what your team truly values.

Profit by Design is a Tap the Potential Production.

Show Highlights:

• Are your team members excited on Mondays for the work week ahead?
• Celebrating wins and successes, and working in your purpose
• Having team members who show up for each other builds loyalty and trust on your team, which makes them want to be there for the long haul.
• Maintaining appropriate boundaries while “having each other’s backs”
• What do A-players want? They want autonomy, a voice, and growth opportunities.
• Retaining A-players means knowing what they want and helping them reach their goals.
• A common question: “Why invest in an A-player when they are just going to leave?”
• Key team member dependency can cripple your business!
• A business owner taking time off is crucial to set your team up for success.
• Best tips from Kaitlyn and Melissa for business owners in keeping A-players for the long haul
• Need help developing and retaining your A-player team? Check out our How to Hire the Best course! Book a call with us today!

Resources:

For more information about The Coach Approach or to join us in the next round, click the link!

Don’t wait! Download your Strategic Planning Guide and 2025 Tap the Potential Strategic Planner today!

Want to know the best attracting and recruiting strategies for small businesses? We can help! Learn more about our How to Hire the Best course.

Retain, grow, and deeply engage your A-players with the Dream Manager Program! The best way to create buy-in from your team members for your vision is to identify how your vision supports them in achieving their dreams. Enroll today!

Become an employer of choice to attract the A-players you want on your team! We are now enrolling for the How to Hire the Best course. Sign up today!

Sign up for the free A-Player Development Plan/Mini-Course. Track your A-players’ development and retain your A-players!

Ready to take your life back from your business? Want more time for what matters most and more money in your bank account than ever? Book a call with us today!

Get your copy of A Guide To Talking To Your Team About Profit!

Master your time and profit! Give us 20 minutes of your time, take the Better Business Better Life

Imagine your business serving more clients and staying profitable without you, the business owner, being involved in the day-to-day decisions. Does it sound like an impossible dream? In this episode, Melissa Kay and Dr. Sabrina Starling break down the mindset, systems, and structures needed to build a business that gives you freedom. We want your work to support your life, not the other way around! Join us to learn why you should build a self-sustaining business, the pillars of a self-running business, and where most business owners get stuck.

Profit by Design is a Tap the Potential Production.

Show Highlights:

• Upcoming for Dr. Sabrina: a LONG vacation away from Tap the Potential
• A self-sustaining business builds value, allows freedom in life’s uncertainties, and brings stability to your team.
• Mindset tips for business owners around guilt, allowing team members to stretch and grow, and letting the systems do what they’re designed to do
• Tracking performance through KPIs
• Are YOU the bottleneck in your business?
• Decision-making when the owner is away, and when the business owner returns
• Creating SOPs is an essential step.
• Facing the fear of being fully unplugged
• Trusting your team of A-players
• Need help developing your A-player team? Check out our How to Hire the Best course! Book a call with us today!

Resources:

For more information about The Coach Approach or to join us in the next round, click the link!

Don’t wait! Download your Strategic Planning Guide and 2025 Tap the Potential Strategic Planner today!

Want to know the best attracting and recruiting strategies for small businesses? We can help! Learn more about our How to Hire the Best course.

Retain, grow, and deeply engage your A-players with the Dream Manager Program! The best way to create buy-in from your team members for your vision is to identify how your vision supports them in achieving their dreams. Enroll today!

Become an employer of choice to attract the A-players you want on your team! We are now enrolling for the How to Hire the Best course. Sign up today!

Sign up for the free A-Player Development Plan/Mini-Course. Track your A-players’ development and retain your A-players!

Ready to take your life back from your business? Want more time for what matters most and more money in your bank account than ever? Book a call with us today!

Get your copy of A Guide To Talking To Your Team About Profit!

Master your time and profit! Give us 20 minutes of your time, take the Better Business Better Life Assessment, and receive a free paperback copy of my book, The 4 Week...

What if you could scale your business sustainably without losing sight of the most important asset: your lifestyle? Dr. Sabrina Starling and Melissa Kay are here to share the secrets and practical strategies to make it happen. You’ll discover how to grow your business while staying true to your values, how to prioritize balance, and how to avoid burnout. Whether you’re scaling for the first time or looking to refine your process, this episode gives you the tools to expand without compromising your personal life. Join us to learn to set boundaries for sustainable growth, leverage systems to empower your team, and stay present at work and in life.

Profit by Design is a Tap the Potential Production.

Show Highlights:

• The opportunities available for our clients to build a better lifestyle along WITH a growing, sustainable business
• Setting boundaries around your time is KEY! (It’s a process that takes time, not perfection.)
• Your team members need time boundaries, too!
• The importance of a time audit
• The right systems in place will empower your team.
• Institute one-to-one meetings with your leadership team (weekly or bi-weekly) and utilize a robust project management system.
• Best tips from Dr. Sabrina and Melissa:
• Have set times to unplug fully from your work phone/emails.
• Let your families know your work boundaries so your work time AND family time are fully protected.
• Want to be a business owner who’s taking their life back? Book a call with us today!

Resources:

For more information about The Coach Approach or to join us in the next round, click the link! We start on July 10th!

Don’t wait! Download your Strategic Planning Guide and 2025 Tap the Potential Strategic Planner today!

Want to know the best attracting and recruiting strategies for small businesses? We can help! Learn more about our How to Hire the Best course.

Retain, grow, and deeply engage your A-players with the Dream Manager Program! The best way to create buy-in from your team members for your vision is to identify how your vision supports them in achieving their dreams. Enroll today!

Become an employer of choice to attract the A-players you want on your team! We are now enrolling for the How to Hire the Best course. Sign up today!

Sign up for the free A-Player Development Plan/Mini-Course. Track your A-players’ development and retain your A-players!

Ready to take your life back from your business? Want more time for what matters most and more money in your bank account than ever? Book a call with us today!

Get your copy of A Guide To Talking To Your Team About Profit!

Master your time and profit! Give us 20 minutes of your time, take the Better Business Better Life Assessment, and receive a free paperback copy of my book,

In this special episode, Melissa Kay Interviews Dr. Sabrina Starling to celebrate a significant milestone: 20 years in business. Dr. Sabrina shares the most powerful lessons she’s learned about building a company that doesn’t just succeed but truly supports the life you want to live. From strategic decisions to mindset shifts, Melissa and Dr. Sabrina explore what it takes to create a life-first business, one that is on purpose and by design. You’ll learn how to determine what success truly looks like, the mindset shifts that made the difference, and the key lessons learned over the past 20 years.

Profit by Design is a Tap the Potential Production.

Show Highlights:

• A holistic approach to business impacts ALL of life and every relationship. (Inspired by The Family Board Meeting book by Jim Sheils)
• Dr. Sabrina and Melissa provide examples of how they prioritize time with loved ones.
• Learning what your $10,000-an-hour activities are can help you prioritize your time (Sign up for our free training, How to Make Your Time Worth $10,000 An Hour.)
• Prioritizing taking care of ourselves and our relationships
• Mindset shifts around self-care and business success
• Learning to show up as your best self at work and at home
• Dr. Sabrina’s biggest lessons learned over 20 years
• Melissa’s most significant mindset shifts during her 5 years at Tap the Potential
• Where are you in YOUR business? Ready to take the next steps with us? Book a call and take our assessment!

Resources:

For more information about The Coach Approach or to join us in the next round, click the link! We start in July!

Don’t wait! Download your Strategic Planning Guide and 2025 Tap the Potential Strategic Planner today!

Want to know the best attracting and recruiting strategies for small businesses? We can help! Learn more about our How to Hire the Best course.

Retain, grow, and deeply engage your A-players with the Dream Manager Program! The best way to create buy-in from your team members for your vision is to identify how your vision supports them in achieving their dreams. Enroll today!

Become an employer of choice to attract the A-players you want on your team! We are now enrolling in the How to Hire the Best course. Sign up today!

Sign up for the free A-Player Development Plan/Mini-Course. Track your A-players’ development and retain your A-players!

Ready to take your life back from your business? Want more time for what matters most and more money in your bank account than ever? Book a call with us today!

Get your copy of A Guide To Talking To Your Team About Profit!

Master your time and profit!...

Are YOU the bottleneck for every decision in your business, even though you have a good team in place? Imagine a workplace where every team member thinks like a leader, acts with intention, and communicates with purpose. That’s the power of a coaching culture—and it changes everything! Dr. Sabrina Starling is The Business Psychologist, founder of Tap the Potential, and author of How to Hire the Best and The 4 Week Vacation ® ️. She takes the reins for this episode, helping you learn how to go from compliance to commitment, build a feedback-rich environment, and foster purpose-driven collaboration. Are you ready to align your team members with your shared vision and purpose? Join us!

Profit by Design is a Tap the Potential Production.

Show Highlights:

• The key is your coaching skills: Can you ask powerful questions?
• Shifting from managing team members to leading team members
• Examples of a team perfectly aligned with your immutable laws and core values to eliminate inefficiency and waste
• The beauty of collaborative problem-solving on a team (and increased profitability!)
• A feedback-rich environment allows your team to offer creative ideas and solutions in a safe space.
• Shifting from a compliance culture to a culture of commitment develops a sense of ownership and invites your team members to be part of the solution!
• Building a coaching culture results in much better decisions in your business!
• Having multiple team members go through The Coach Approach course creates momentum in your culture to work from curiosity, not judgment.

Resources:

For more information about The Coach Approach or to join us in the next round, click the link! We start in July!

Don’t wait! Download your Strategic Planning Guide and 2025 Tap the Potential Strategic Planner today!

Want to know the best attracting and recruiting strategies for small businesses? We can help! Learn more about our How to Hire the Best course.

Retain, grow, and deeply engage your A-players with the Dream Manager Program! The best way to create buy-in from your team members for your vision is to identify how your vision supports them in achieving their dreams. Enroll today!

Become an employer of choice to attract the A-players you want on your team! We are now enrolling for the How to Hire the Best course. Sign up today!

Sign up for the free A-Player Development Plan/Mini-Course. Track your A-players’ development and retain your A-players!

Ready to take your life back from your business? Want more time for what matters most and more money in your bank account than ever? Book a call with us today!

Get your copy of