エピソード

  • Scaling Responsible AI in Healthcare with Ajoy Ranga, Chief Digital Officer of Healthcare at UST, and Ashok Chennuru, Chief Data & Digital AI Transformation Officer at Elevance Health/Carelon

    Scaling Responsible AI in Healthcare with Ajoy Ranga, Chief Digital Officer of Healthcare at UST, and Ashok Chennuru, Chief Data & Digital AI Transformation Officer at Elevance Health/Carelon
    2026/05/11
    What if the real power of AI in healthcare isn’t the technology itself, but how we apply it responsibly and intentionally? In this episode, Ajoy Ranga, Chief Digital Officer of Healthcare at UST Global, and Ashok Chennuru, Chief Data & Digital AI Transformation Officer at the Digital Platforms and Artificial Intelligence Office at Elevance Health/Carelon, discuss how their partnership between UST and Elevance Health is leveraging AI, data, and digital transformation to improve healthcare outcomes and consumer experience. They emphasize that scaling AI responsibly requires strong governance, human oversight, and a clear stance against using AI to deny care. Both highlight that high-quality, actionable data is foundational, but must be practical, cost-effective, and usable even when imperfect. Ultimately, they stress that success in healthcare innovation comes from starting with user experience, rapidly prototyping solutions, and fostering a mindset of continuous learning and experimentation. Tune in to hear how Elevance Health and UST are balancing innovation with responsibility to unlock AI’s true potential in healthcare! Resources: Connect with and follow Ajoy Ranga on LinkedIn. Follow UST Global on LinkedIn and visit their website! Connect with and follow Ashok Chennuru on LinkedIn. Follow Elevance Health on LinkedIn and visit their website!
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    20 分
  • Why Robotics Will Shape the Future of Healthcare with Betsabeh Madani-Hermann, Global Head of Research at Philip

    Why Robotics Will Shape the Future of Healthcare with Betsabeh Madani-Hermann, Global Head of Research at Philip
    2026/05/11
    Healthcare innovation is at its best when it takes on hard problems with curiosity, humility, and a clear-eyed focus on impact. In this episode, Betsabeh Madani-Hermann, Global Head of Research at Philips, shares how complexity drives her passion for healthcare innovation. As the first female head of research in the company’s 135-year history, she leads breakthrough technologies and global partnerships to simplify care and scale impact. She explains how Philips’ innovation DNA helps move ideas from early exploration to real-world application. Betsabeh also highlights the use of pre-mortems to anticipate risks and emphasizes that the future of healthcare will be shaped by more than AI, including robotics, imaging, and human curiosity. Tune in and learn why the best innovations come from staying curious, solving difficult problems, and preparing honestly for what could go wrong. Resources: Connect with and follow Betsabeh Madani-Hermann on LinkedIn. Follow Philips on LinkedIn and explore their website!
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    13 分
  • Rethinking Virtual Care and AI with Tammy Cress, SVP of Clinical Solutions and Innovation at Teladoc Health

    Rethinking Virtual Care and AI with Tammy Cress, SVP of Clinical Solutions and Innovation at Teladoc Health
    2026/05/08
    Virtual care is no longer just about access. It is now becoming the infrastructure layer that helps health systems reduce fragmentation, strengthen workplace safety, and scale digital care more intelligently. In this episode, Tammy Cress, Senior Vice President of Clinical Solutions and Innovation at Teladoc Health, discusses how health systems can move beyond fragmented telehealth strategies and start building more sustainable, integrated models of digital care. She explains how Teladoc is layering responsible AI onto its virtual care infrastructure through its Clarity solution, which helps sense, synthesize, and route the right information to the right care team member at the right time. Tammy also shares why workplace safety is one of the most urgent and practical use cases for these tools, how fragmented digital investments continue to drain staff and budgets, and why strategy, governance, and thoughtful alignment matter more than ever as organizations move from pilots to scalable transformation. Tune in and learn how health systems can rethink virtual care and AI adoption in ways that are more proactive, sustainable, and grounded in what truly matters! Resources: Connect with Tammy Cress on LinkedIn. Follow Teladoc Health on LinkedIn and visit their website!
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    18 分
  • Building the Data Foundation for Healthcare AI with Jeff Thomas, SVP and Chief Technology Officer at Sentara Health

    Building the Data Foundation for Healthcare AI with Jeff Thomas, SVP and Chief Technology Officer at Sentara Health
    2026/05/07
    Healthcare organizations cannot afford to chase every new technology trend without first building the foundation to make those tools effective, scalable, and financially sustainable. In this episode, Jeff Thomas, Senior Vice President and Chief Technology Officer at Sentara Health, discusses how his team is approaching cloud transformation, AI readiness, and cost management across a vertically integrated payer-provider organization. He explains why technology decisions must ultimately support better care delivery, how tech debt continues to slow innovation, and why data accessibility is the real prerequisite for meaningful AI adoption. Jeff also shares how Sentara has reduced system sprawl, flattened infrastructure costs while growing, and built a more resilient technology environment that supports both operational efficiency and clinician presence. He closes by emphasizing a point many leaders overlook: no technology transformation succeeds without strong change management. Tune in and learn how healthcare leaders can build a smarter, more disciplined path to innovation without losing sight of the people they serve! Resources: Connect with and follow Jeff Thomas on LinkedIn. Follow Sentarah Health on LinkedIn and visit their website!
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    18 分
  • Turning a Family Experience Into Medtech Innovation with Alli Truttmann, founder and CEO of Wicked Technologies

    Turning a Family Experience Into Medtech Innovation with Alli Truttmann, founder and CEO of Wicked Technologies
    2026/05/07
    Some of the most meaningful healthcare innovations start with a deeply personal problem and the determination to make care more dignified. In this episode, Alli Truttmann, founder and CEO of Wicked Technologies, shares how a personal caregiving experience led her to pivot from lifestyle products into medical device innovation. Inspired by her grandmother’s end-of-life journey, she identified critical gaps in incontinence care and set out to create solutions that improve dignity, sleep quality, and caregiver awareness. She discusses the company’s evolution into healthcare, highlighting the Wicked Smart Pad, which detects small amounts of moisture and alerts caregivers in senior living environments. Alli also reflects on her experience with MedTech Innovator and how its network and support have helped shape her journey as a first-time device founder. Tune in to learn how personal experience, smart product design, and the right medtech network can help bring more dignity and innovation to care. Resources: Connect with and follow Alli Truttmann on LinkedIn. Follow Wicked Technologies on LinkedIn and explore their website here.
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    7 分
  • The Positioning Compass: Guiding Pharma Brands from Pipeline to Market with Natalie Thovmasian, Vice President, and Liv Yates, Managing Consultant, at Lumanity

    The Positioning Compass: Guiding Pharma Brands from Pipeline to Market with Natalie Thovmasian, Vice President, and Liv Yates, Managing Consultant, at Lumanity
    2026/05/07
    In pharma, the brands that win don't wait for the market to define them. They define themselves through clear, early, and evolving positioning. In this episode, Lumanity's Natalie Thovmasian (Vice President) and Liv Yates (Managing Consultant) make the case that brand positioning isn't a launch checkbox; it's a strategic driver across the entire product lifecycle. Their core argument: shape positioning early, before clinical data lands, by anchoring a bold vision in a target product profile, real customer needs, and where the market is heading next. Natalie and Liv unpack why strong positioning works as a mental shortcut for buyers, demanding clarity, differentiation, and emotional resonance to cut through the noise of a data-saturated category. And because markets shift, positioning has to be revisited and refined continuously to stay relevant, consistent, and commercially sharp. A few things you'll take away: Why positioning belongs in early development, not just launch planning How a target product profile anchors a bold, differentiated vision What separates positioning that resonates from positioning that gets ignored How to evolve positioning as the clinical and competitive landscape shifts If you're building or scaling a pharma brand, this conversation is essential listening. Resources: Connect with and follow Natalie Thovmasian on LinkedIn. Connect with and follow Liv Yates on LinkedIn. Learn more about this series we're doing with Lumanity here: https://lumanity.com/commercialization-podcasts/
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    19 分
  • Improving Access to Specialty Care with Reza Sanai, Co-CEO and Co-Founder of PicassoMD

    Improving Access to Specialty Care with Reza Sanai, Co-CEO and Co-Founder of PicassoMD
    2026/05/06
    Specialty care remains one of the biggest black boxes in healthcare, creating delays, unnecessary referrals, and major frustration for both patients and primary care providers. In this episode, Reza Sanai, co-CEO and co-founder of PicassoMD, discusses how his team is helping primary care providers access specialist expertise in near-real time while also improving the referral process when specialty care is truly needed. He explains why specialty access often breaks down at the point of care, how fragmented provider data makes navigation more difficult, and why better coordination between primary care and specialists can reduce unnecessary ER visits, improve triage, and speed access to the right care. Reza also shares how PicassoMD is supporting rural and underserved communities, why visibility into the patient journey matters so much, and how thoughtful partnerships are essential to making innovation work in real healthcare settings. Tune in and learn how smarter specialist access could help close one of healthcare’s most persistent care coordination gaps! Resources: ● Connect with and follow Reza Sanai on LinkedIn or reach out via email. ● Follow PicassoMD on LinkedIn and visit their website!
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    14 分
  • Modernizing Healthcare Payments with Katie Whalen, Head of Strategic Partnerships for Merchant Solutions at Fiserv

    Modernizing Healthcare Payments with Katie Whalen, Head of Strategic Partnerships for Merchant Solutions at Fiserv
    2026/05/05
    Healthcare payments are still far too fragmented, creating friction for both patients and providers at one of the most important moments in the care journey. In this episode, Katie Whalen, Head of Strategic Partnerships for Merchant Solutions at Fiserv, discusses how Clover PracticePay is helping modernize payment workflows for small and mid-sized healthcare providers. She explains why healthcare remains underserved when it comes to efficient payment infrastructure, how disconnected systems create unnecessary back-office work, and why a better payment experience can also improve transparency, cash flow, and patient satisfaction. Katie also shares how Fiserv is bringing lessons from retail, restaurants, and other service industries into healthcare, using connected payment tools, claims reconciliation, and smarter patient-facing technology to reduce friction across the entire process. Tune in and learn how better payment experiences could become a powerful driver of transformation in healthcare! Resources: Connect with and follow Katie Whalen on LinkedIn. Follow Fiserve on LinkedIn and visit their website!
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    13 分