エピソード

  • How Crisis Text Line Expands Support Before Crisis Escalates with Jana French, Public Sector Partnerships Director at Crisis Text Line

    How Crisis Text Line Expands Support Before Crisis Escalates with Jana French, Public Sector Partnerships Director at Crisis Text Line
    2026/10/21
    Mental health support is most effective when people can reach it before their hardest moments. In this episode, Jana French, Public Sector Partnerships Director at Crisis Text Line, talks about how text-based support can make crisis care more accessible. She explains that people can text 741741 or 988 for more than suicidal thoughts, including anxiety, grief, relationship challenges, and other difficult moments. Jana also shares how Crisis Text Line brings together trained volunteers, clinical supervision, and technology to support people across the country, while giving volunteers valuable communication skills. She discusses the role AI can play in triage and in spotting broader trends, while emphasizing that human connection remains at the heart of crisis support. Tune in to learn how low-barrier, human-centered crisis support can help people get care when they need it most. Resources: Connect with and follow Jana French on LinkedIn. Explore Crisis Text Line and learn how to text 741741 for free, 24/7 mental health support. Learn about the 988 Suicide and Crisis Lifeline.
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    21 分
  • Building a More Connected Healthcare Workforce with Amit Kumthekar, Co-Founder and Chief Product Officer at Sully

    Building a More Connected Healthcare Workforce with Amit Kumthekar, Co-Founder and Chief Product Officer at Sully
    2026/10/15
    Healthcare has no shortage of technology, but too many disconnected tools can create more work for clinicians, patients, and administrators. In this episode, Amit Kumthekar, Co-Founder and Chief Product Officer at Sully, talks about building AI that expands healthcare’s human capacity. Amit traces his path into healthcare innovation through his experience with a chronic condition and his early work in diabetes research. He explains how Sully brings clinical documentation, billing, patient engagement, inbound and outbound calls, and front-office workflows into one system to reduce friction across the care journey. They also discuss how to design voice AI that feels natural and empathetic, why agentic AI needs a strong technical foundation to deliver real-world value, and how consolidating fragmented tools frees organizations to put more resources into patient care. Tune in to learn how connected AI can make healthcare more efficient, accessible, and patient-centered! Resources: Connect with and follow Amit Kumthekar on LinkedIn. Follow Sully on LinkedIn and explore its website. Learn more about Amit at amit.ai.
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    27 分
  • Whole-Person Care: Unifying Behavioral Health and Social Care with Jaffer Traish, Chief Operating Officer at findhelp

    Whole-Person Care: Unifying Behavioral Health and Social Care with Jaffer Traish, Chief Operating Officer at findhelp
    2026/10/15
    Finding the right behavioral health provider can be surprisingly difficult, even with hundreds of thousands of practitioners across the country. In this episode, Jaffer Traish, Chief Operating Officer at findhelp, talks about the challenges of making behavioral health services easier to find and navigate. He explains why social care and behavioral health need to be integrated into a single workflow and how fragmented, outdated provider directories can create unnecessary barriers to care. Jaffer also discusses the problem of “ghost networks,” where provider listings may no longer reflect who is actually available, and why greater transparency, accuracy, and accountability are needed. Finally, he shares how better matching, closed-loop referrals, and more integrated search tools could help connect people with the care and support they need. Tune in to hear how findhelp is working to build a more connected and transparent approach to behavioral health access! Resources: Connect with and follow Jaffer Traish on ⁠LinkedIn⁠. Follow findhelp on ⁠LinkedIn⁠ and explore their ⁠website⁠.
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    18 分
  • Beyond the Picnic Cooler: Redefining Organ Preservation with Dr. Xiaoxi Wei, Founder and CEO of X-Therma

    Beyond the Picnic Cooler: Redefining Organ Preservation with Dr. Xiaoxi Wei, Founder and CEO of X-Therma
    2026/10/20
    Organ preservation still runs on a plastic bag, wet ice, and a picnic cooler. In this episode, Dr. Xiaoxi Wei, Founder and CEO of X-Therma, discusses extending the lifespan of organs, cells, and other living medicines. Her grandfather's death set the work in motion. She explains why the method used to carry a donated organ has barely changed in 50 years, and why a four-hour window decides which patients get matched. X-Therma's answer is a peptoid-based material modeled on nature's antifreeze proteins, designed to hold tissue at sub-zero temperatures without freezing damage. Wei also walks through the changes that occur when preservation stretches from hours to days, including broader donor matching, more room for cell and tissue therapies, and a path away from DMSO. Tune in to hear how a new class of preservation materials could turn more donated organs into transplants! Resources: Connect with and follow Dr. Xiaoxi Wei on LinkedIn. Follow X-Therma on LinkedIn and explore the X-Therma website. Contact the X-Therma team at info@xtherma.com.
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    15 分
  • Why Manager Enablement Is the Missing Layer in Workforce Mental Health ROI with Brad Swingruber, CEO at meQuilibrium (meQ)

    Why Manager Enablement Is the Missing Layer in Workforce Mental Health ROI with Brad Swingruber, CEO at meQuilibrium (meQ)
    2026/10/09
    Managers are often the first people to notice when something is off with an employee. But do they have the tools to know what to do next? In this episode, Brad Swingruber, CEO at meQuilibrium (meQ), talks about how managers can play a bigger role in connecting employees with mental health support. He explains why giving managers another training course or dashboard isn't enough, and why support needs to be simple, practical, and available where managers already work. Brad also shares examples of how meQ has helped organizations make these resources easier to use, including work with Citizens Bank that led to higher engagement and lower burnout. He discusses what organizations should measure, why psychological safety is an important place to start, and how understanding the needs of different groups within the workforce can shape a more effective approach. Tune in to hear Brad's take on what managers actually need to support their teams! Resources: Connect with and follow Brad Swingruber on LinkedIn. Follow meQuilibrium on LinkedIn and explore their website. Check the Burnout Impact calculator from the meQ team here.
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    28 分
  • Why Interoperability Depends on Accurate Patient Records with Martin Cody, SVP of Sales and Growth at 4medica

    Why Interoperability Depends on Accurate Patient Records with Martin Cody, SVP of Sales and Growth at 4medica
    2026/10/09
    Healthcare interoperability fails if the data moving through the system isn't accurate. In this episode, Saul Marquez, Founder and CEO at Outcomes Rocket, speaks with Martin Cody, Senior Vice President of Sales and Growth at 4medica, about the overlooked but critical issue of patient identity accuracy. Martin explains how duplicate, incomplete, and mismatched records lead to costly downstream denials and shares how 4medica combines technology, data, and human expertise to clean and maintain patient data at scale. Because the company understands the cascading effects of bad data, it brings a proactive approach to fixing identity issues upstream, especially during hospital mergers and acquisitions. Martin is also candid about the clinical risks of patient record overlays and why strong human relationships still matter in a rapidly changing healthcare industry. Tune in to hear what it takes to make clean patient data the foundation of safer care and true interoperability! Resources: Connect with and follow Martin Cody on LinkedIn. Follow 4medica on LinkedIn and explore its website. Stay tuned for 4medica’s upcoming podcast, Dirty Data Done Right.
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    25 分
  • Helping Providers Focus on Patients, Not Paperwork with Hannah Mundy, Vice President of Strategic Operations at iScribeHealth

    Helping Providers Focus on Patients, Not Paperwork with Hannah Mundy, Vice President of Strategic Operations at iScribeHealth
    2026/10/08
    Providers won't adopt technology that adds steps to their day. In this episode, Hannah Mundy, Vice President of Strategic Operations at iScribeHealth, discusses building ambient AI that fits how providers already work. She traces her path from an orthopedic and sports medicine provider to a healthcare technology leader, and explains how iScribeHealth pairs ambient documentation with deep EHR integrations to reduce the documentation and billing load providers carry. Because the company came up working with human scribes, it brings a working knowledge of clinical workflow, note quality, and the customization that high-volume specialty practices need. Hannah is also candid about provider resistance to change, and why iScribeHealth treats that resistance as a design constraint. Tune in to hear what it takes for documentation technology to earn a provider's trust! Resources: Connect with and follow Hannah Mundy on LinkedIn. Explore iScribeHealth and learn more about its ambient AI documentation solutions.
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    14 分
  • ASC Insights: The Role of Culture and Relationships in ASC Success with Allison Stock, Chief Operating Officer at Surgical Management Professionals

    ASC Insights: The Role of Culture and Relationships in ASC Success with Allison Stock, Chief Operating Officer at Surgical Management Professionals
    2026/10/06
    Why the success of an ASC relies on preserving the physician's voice and cultivating a strong, unique culture. In this episode of ASC Insights, recorded live at ASCA SAMBA 2026, Lindsay Alexander is joined by Allison Stock, Chief Operating Officer at Surgical Management Professionals (SMP). Drawing on 20 years of experience in the ASC space, Allison shares what it takes to build a successful surgery center from the ground up and the importance of keeping independent physicians at the center of clinical decisions. She discusses the evolving challenges of the ASC marketplace, including the impact of private equity, the shift toward higher case complexity, and the pressures of supply chain and reimbursement. Looking ahead, she emphasizes that while innovations like AI and robotics offer new operational efficiencies, human relationships and collaborative teams will always be the true drivers of an ASC’s success. Tune in as Allison Stock explores why a customized approach to culture and staffing is critical, and how ASC leaders can navigate a rapidly changing landscape while delivering exceptional outpatient care. Resources: Connect with and follow Allison Stock on LinkedIn. Follow Surgical Management Professionals (SMP) on LinkedIn and explore their website!
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    21 分