『No Brainer - An AI Podcast for Business』のカバーアート

No Brainer - An AI Podcast for Business

No Brainer - An AI Podcast for Business

著者： Geoff Livingston and Greg Verdino
無料で聴く

このコンテンツについて

 Artificial intelligence is reinventing business as we speak. You can either get up to speed or get left behind. The choice is yours and it’s a no-brainer. Join CognitivePath founders Geoff Livingston and Greg Verdino as they chat with AI experts about the ideas, trends, and tools that are creating the future of business today.Copyright 2024 All rights reserved. マーケティング マーケティング・セールス 経済学
エピソード
  • The Future of AI in Customer Service: Voice Reigns.

    The Future of AI in Customer Service: Voice Reigns.
    2025/07/01
    In this episode of No Brainer, Greg Verdino and Geoff Livingston host Carson Hostetter, EVP & General Manager, AI and CX Solutions at RingCentral to discuss the evolution of AI in customer service. The company just launched AIR, short for AI Receptionist. AIR is a call center agent that intersects using audio technology. They dive into how AI agents like RingCentral's AIR are transforming the way businesses handle customer interactions, ensuring seamless, 24/7 service. Voice becomes a primary discussion point as the three debate the merits of voice as the primary human interface over text. Carson provides valuable insights into the importance of combining AI with human agents for optimal customer satisfaction, data security practices, and the future trajectory of AI in business communications. Chapters 00:00 Intro 02:43 The Role of AI in Customer Communications 12:34 Understanding AIR: AI Receptionist 17:55 AI and Voice: The Future 35:42 Closing Thoughts and Future of AI This episode was sponsored by RingCentral. About Carson Hostetter Carson Hostetter is EVP & General Manager, AI and CX Solutions at RingCentral, where he is responsible for developing and implementing the company's AI and CX strategy. He brings over 25 years of industry experience to this newly created role, focusing on delivering tangible ROI for customers. Connect with Carson: https://www.linkedin.com/in/carsonhostetter/ About RingCentral RingCentral is a leading provider of cloud-based business communications and collaboration solutions. Its platform combines messaging, video, phone, and contact center services, enabling organizations to connect and work from anywhere. Trusted by businesses worldwide, RingCentral helps teams stay productive, responsive, and secure in today’s hybrid work environment. To learn more about RingCentral AIR visit: https://www.ringcentral.com/air?BMID=CMRCAIRINMNB2025 Learn more about your ad choices. Visit megaphone.fm/adchoices
    続きを読む 一部表示
    51 分
  • Tackling AI & Workforce Disruption - with the American Enterprise Institute's Brent Orrell

    Tackling AI & Workforce Disruption - with the American Enterprise Institute's Brent Orrell
    2025/06/25
    Disclaimer: Portions of this episode experienced audio challenges and are of varying quality. Unintelligible sections were edited out. In this episode of No Brainer, Geoff Livingston and Greg Verdino discuss the impact of AI on workforce displacement with special guest Brent Orrell, senior fellow at the American Enterprise Institute. They explore the challenges and opportunities posed by AI, how it affects different sectors, and the need for policy planning to support displaced workers. Brent, Greg and Geoff weigh the validity of news-generating outlier statements about dramatic AI workforce impacts. Then they discuss Brent’s upcoming paper, which will be released this week, on AI impacts to the larger workforce called, “Deskilling the Knowledge Economy,” including potential policy recommendations. Finally, the three conclude with a conversation about the challenges facing the AI market. Chapters 00:00 Intro 02:15 AIand Workforce Impacts 05:57 Upskilling and Personal Responsibility 08:49 Future of Jobs and AI 12:40 Policy and Economic Implications 22:42 Challenges in AI Adoption About BrentBrent on AEI.org - https://www.aei.org/profile/brent-orrell/ Brent on LinkedIn - https://www.linkedin.com/in/brent-orrell-b503617/ Brent Orrell is a senior fellow at the American Enterprise Institute (AEI), specializing in job training and workforce development with a special focus on disconnected and disadvantaged populations, including youth, justice-involved, veterans, and neurodivergent persons. His recent work has focused on the workforce opportunities and challenges resulting from generative AI and automation, as well as strategies for improving economic mobility in rural, redeveloping, and non-metropolitan areas throughout America. Brent has spearheaded AEI’s involvement with the Workforce Futures Initiative, in collaboration with the Brookings Institution and the Harvard Kennedy School, which has produced multiple reports, working group sessions, and interest from communities across the US. He has written, coauthored, and edited multiple reports for AEI, and frequently contributes to the popular press, including The Bulwark, Deseret News, The Dispatch, Law and Liberty, The Hill and RealClearPolicy. About AEI The American Enterprise Institute is a public policy think tank dedicated to defending human dignity, expanding human potential, and building a freer and safer world. The work of their scholars and staff advances ideas rooted in the belief in democracy, free enterprise, American strength and global leadership, solidarity with those at the periphery of our society, and a pluralistic, entrepreneurial culture. Learn more about your ad choices. Visit megaphone.fm/adchoices
    続きを読む 一部表示
    39 分
  • NB58 - The Future of AI in Associations with ASAE award winner KiKi L'Italien

    NB58 - The Future of AI in Associations with ASAE award winner KiKi L'Italien
    2025/06/11
    Big Red M executive VP, Association Chat Founder, and 2025 ASAE Academy of Leaders Award winner Kiki L’Italien joins Geoff Livingston to discuss the evolving landscape of AI in the association sector, touching on its opportunities and challenges. Despite the hype around AI's potential to replace jobs, both agree that associations are more likely to benefit from AI in terms of improved efficiency rather than job losses. KiKi and Geoff talk about the importance of trust, the impact of AI on jobs, and the need for better understanding and utilization of available technologies. They also touch on the importance of intellectual property, cybersecurity, and the barriers to adopting AI-driven solutions in associations. 00:00 Intro 04:36 AI Adoption in Associations 08:05 Challenges and Resistance in AI Implementation 17:31 Future of AI and Job Market Speculations 22:51 Salesforce's Struggles with Agent Force Adoption 23:55 Challenges in the Association Space 24:37 The Importance of Customization and Personalization 29:12 Opportunities with AI and Data 31:19 Trust and Intellectual Property in Associations 36:06 Barriers and Education in Associations 40:31 The Role of Technology in Associations About KiKi L’Italien As the Executive VP of Marketing and Community Engagement at Big Red M, KiKi L'Italien enables associations to grow their revenue and impact through research, sales, and consulting. With over a decade of experience as a chief strategist, she has delivered technology and marketing consultation and digital transformation guidance to clients across various sectors, facilitating improved member engagement and event experiences. She has also written and produced multiple courses and an ebook on Generative AI and budgeting for associations.KiKi L'Italien is also the CEO and Editor-In-Chief of Association Chat, an online community, blog, and podcast that she founded in 2009. Association Chat connects, educates, and inspires association professionals through compelling interviews, insightful content, and interactive events. With over 72k annual subscribers, Association Chat is a recognized and respected source of information and inspiration in the association industry. For her long-term commitment and contributions to the association community and society at large, KiKi was honored with the Association of Association Executives (ASAE) 2025 Academy of Leaders Award. KiKi’s LinkedIn profile - https://www.linkedin.com/in/kikilitalien/ Association Chat - https://associationchat.com/ Big Red M - https://bigredm.com/ The Trust Project - https://thetrustproject.substack.com/ Learn more about your ad choices. Visit megaphone.fm/adchoices
    続きを読む 一部表示
    49 分

No Brainer - An AI Podcast for Businessに寄せられたリスナーの声

カスタマーレビュー：以下のタブを選択することで、他のサイトのレビューをご覧になれます。

Audible.co.jp

Amazon.co.jp
レビューはまだありません。