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  • Solutions for Today's Challenges: AI, Automation, and Smart Suite Innovations with Jon Darbyshire

    Solutions for Today's Challenges: AI, Automation, and Smart Suite Innovations with Jon Darbyshire
    2024/05/27
    Welcome to "Let's Talk Business"! In today's episode, host Meny Hoffman sits down with entrepreneur Jon Darbyshire to delve into the intricacies of software implementation and AI-driven business solutions. Tune in as they explore why so many software projects fail, the pivotal role of AI in transforming everyday tasks, and how Darbyshire's Smart Suite is setting new standards in project management. They also share insights from the startup grind conference, discuss how to vet the best project management systems, and the critical importance of customer feedback and company culture in driving growth and innovation. Plus, get inspired by exclusive stories from Darbyshire's journey, including the successful sale of Archer Technologies. Whether you're a tech enthusiast or a business leader aiming for greater efficiency, this episode offers a wealth of practical advice and forward-thinking strategies. Jon's Links and Etc (smartsuite.com) (https://www.linkedin.com/in/jondarbyshire/) (https://www.youtube.com/@hellosmartsuite) The book that changed my life : Outliers by Malcolm Gladwell. Advice I'll never forget : follow the customer. Topics within this episode : ### 1. Factors Contributing to Software Implementation Failures - Overly simple or complex processes - Need for automation to streamline tasks ### 2. Utilization of AI in Smart Suite - Enhancing user experience and improving client work - Automating content generation, summarization, and management - Creating custom workflows and CRM systems - Enabling data analysis through chatbots and dashboards ### 3. Insights from Startup Grind Conference - AI's potential impact on various industries - Exponential growth and utilization of AI in businesses ### 4. Importance of Using AI for Task Automation - Automating disliked or inefficiently performed tasks - Leveraging AI for improved productivity and time-saving benefits ### 5. Selecting Software and Considering Tech Stack - Importance of the tech stack for younger employees handling day-to-day activities - Vetting the proper system for project management - Understanding available features - Mapping out the process - Utilizing free trials for comparison ### 6. Involving Team in Decision-Making Process - Creating ownership and involvement in chosen systems ### 7. Client Feedback and Product Development - 90% of feature growth from direct client feedback - Public roadmap and customer-inspired development - Building relationships through regular customer meetings - Involving customers in development processes for better outcomes and adoption ### 8. Archer's Referral Program and Hiring Practices - $2,500 offered for referrals leading to hires staying for a year - Assessing cultural fit through lunch meetings with existing team members ### 9. Long-term Versus Short-term Hiring Practices - Prioritizing culture fit and internal referrals - Differences between bootstrapped companies and venture-backed companies ### 10. Archer's Acquisition by EMC - Negotiations with multiple parties - Adjustments due to differences in company culture - Post-acquisition operational and community involvement changes - Archer's culture ultimately prevailing ### 11. Development of Smart Suite - Inspiration from Hoffman's break and startup investments - Need for a single platform to manage various processes and projects - Native integrations with over 6000 products - Eliminating the need for multiple point solutions ### 12. Data Integration and Management Reporting - Solving the problem of disparate point solutions - Importance of accessible and consolidated data for decision-making - User-friendly and collaborative interfaces for younger users ### 13. Use Case and Customer Experience with AI - Rebranding PTAC's group website focusing on UI/UX, coding, and analytics - Significant cost savings and efficiency improvements within 20 days of implementation ### 14. Future Strategic Goals for Smart Suite - Integrating AI in a non-intrusive and understandable way - Simplifying interfaces for general users while adding features for advanced users ### 16. Rapid-fire Questions and Personal Insights - Book recommendation - Memorable advice - Future traveling aspirations ### 17. Hiring Practices at Archer - Hiring individuals with specific experience levels - Focus on consulting backgrounds - Prioritizing employee referrals for cultural compatibility - Balancing hiring top talent with maintaining company culture This sequence encapsulates the primary and sub-topics discussed in this episode, providing a clear and comprehensive understanding of the content. Keywords : software implementation failures, AI in business, automation in tasks, Smart Suite AI, custom workflows, CRM systems, data analysis, startup grind conference, AI impact, employee tech stack, project management system, free software trials, team decision-making, customer feedback, public roadmap, customer-inspired development, recruitment strategies, ...
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    47 分
  • (Re-Run) The Power of Joy to Transform Your Business—with Barry Shore

    (Re-Run) The Power of Joy to Transform Your Business—with Barry Shore
    2024/04/13

    Leading a purpose-driven life is now a lot easier to do through the help of the wisdom of Barry Shore from The JOY of Living as he breaks down his acronyms.

    When you lead a purpose-driven life, you can go MAD—Make A Difference. This is just one of the acronyms guest Barry Shore from The JOY of Living has under his sleeves, helping people live a healthier, wealthier, and wiser life through his memorable wisdom and insights. In this episode, he joins Meny Hoffman to impart some of those with us by breaking down the three fundamentals of life and giving some tips on how to take care of them to live our best lives. Barry also shares with us his story, one that many would have given up on, but still, he managed to overcome. He talks about what caused that mindset shift and how he built and preached it to many. From the personal to the professional aspects of our lives, Barry digs up some great tips and tools about being profitable, overcoming stress, living inspirationally, and more.

    The Power of Joy to Transform Your Business—with Barry Shore

    Our guest is Barry Shore also known as the Ambassador of JOY. I’m not going to read the full bio that Barry prepared because I want you to read this episode. This episode is contagious with the amount of positivity and joy shared and much no-nonsense advice on how you could be a better person in your life. Read Barry’s story and how he turned that story into a lifelong mission. Without further ado, here is my interview.

    Links Mentioned:
    • www.BarryShore.com/free
    • www.BarryShore.com
    • https://www.LinkedIn.com/in/barryshore/
    • @BarryEShore – Twitter
    • https://www.Facebook.com/groups/joyoflivingclub
    • https://www.Instagram.com/barryeshore/
    • https://www.YouTube.com/channel/UC-Tn96AXiTFWtyMDGifVSKw
    Episode Timestamps :

    00:00 PTEX Group CEO supports business growth mindset.
    04:10 Spreading happiness, purpose-driven life leads to success.
    07:18 2020 pandemic will be remembered for years.
    10:10 Seven-foot walking wand made by a Zen master.
    15:33 Reflecting on past success and mindset shift.
    17:51 Barry involved in business and sense of wonder.
    19:54 Questioning existential suffering and search for purpose.
    23:55 Show interruption to emphasize the shift happens.
    28:43 Barry, how can we be more positive?
    30:20 Book titled "Joy of Living" promotes positivity.
    33:57 Emphasize kindness and wisdom in all interactions.
    35:24 Two ways of looking at a situation.
    39:43 Don't wiggle toes for 8 seconds.
    44:06 Find links in show notes for gifts.
    46:44 Closing remarks from Let's Talk Business podcast.
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    47 分
  • Accountability, Inspiration, Passion, and Feedback: Learning About Leadership with Chaim Berkovic

    Accountability, Inspiration, Passion, and Feedback: Learning About Leadership with Chaim Berkovic
    2024/04/08

    Growing up in Williamsburg, Chaim Berkovic learned the importance of having a vision; years later, as the president and founder of Skyscraper Insurance, he was able to actualize that vision, even though the ways to achieve it were sometimes unclear. In this fascinating conversation, Meny asks Chaim about some of the methods he used to create and grow his business, as well as his strategies for being an effective leader. Listen in as they talk about transmitting passion to employees, how to maintain “brutal accountability” while also creating a positive company culture, the role of inspiration in leadership, what can be learned from failure, why feedback is indispensable, and more.


    [00:01 - 05:00] The Visionary's Journey

    • Chaim’s transition from early failures to founding Skyscraper Insurance

    • The importance of learning from mistakes and taking calculated risks

    • How personal challenges fueled Chaim’s entrepreneurial spirit

    [05:01 - 15:00] Risk Management and Client Trust

    • How Skyscraper Insurance approaches risk management differently

    • The significance of understanding client needs and building trust

    • Insights into the complexities of the insurance industry

    [15:01 - 25:00] Leadership Beyond the Boardroom

    • The role of inspirational leadership in building a successful team

    • Balancing company culture with high performance and accountability

    • Strategies for nurturing a positive, growth-oriented workplace

    [25:01 - 35:00] Mastering Growth and Scalability

    • Chaim’s perspective on business growth and strategic acquisitions

    • The impact of community and relationship-building in expansion

    • Learning from industry shifts and adapting for scalability

    [35:01 - 46:08] The Mastermind Effect

    • The benefits of participating in mastermind groups for business leaders

    • How shared knowledge and accountability drive success

    • Chaim’s personal experiences and gains from mastermind involvement

    Want to connect with Chaim? Follow him on LinkedIn. Head to Skyscraper Insurance for a better tomorrow!

    Key Quotes:

    "The biggest risk takers are the ones that know back end the calculated risks behind it." - Chaim Berkovic

    "If your circle doesn’t inspire you, you’re in the wrong circle." - Chaim Berkowick

    Connect with Ptex Group: Facebook, Instagram, Twitter, LinkedIn

    LEAVE A REVIEW + and SHARE this episode with someone who wants to achieve in business. Listen to previous episodes on Spotify, Apple Podcasts, or wherever you get your podcasts!

    Watch this episode on Youtube

    https://youtu.be/R9h--lL2ftk

    Find it on your favorite podcast app:

    https://ptexgroup.com/ltbpodcast/

    Direct link:

    https://ptexgroup.com/accountability-inspiration-passion-and-feedback-learning-about-leadership-with-chaim-berkovic/

    WhatsApp:

    https://chat.whatsapp.com/LQcX4QJzavWEKTGAbgK3Gh
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    49 分
  • Learn the Magic Words, Become a Sales Master: A Conversation with Phil M. Jones

    Learn the Magic Words, Become a Sales Master: A Conversation with Phil M. Jones
    2024/04/01
    So many people simply can’t break through and find success in sales; is there any way to help them get better at it? What if there are words, patterns of speech, questions, and phrases that can immediately help anyone become not just adept at sales, but a master? Join Meny as he speaks with Phil M. Jones, author of the bestselling Exactly What to Say: The Magic Words for Influence and Impact and one of the world’s most accomplished sales coaches, for an enlightening conversation about the magic words that can change your life and quickstart your sales success. You’ll learn why sales is the art of making a recommendation, and the process you must follow in order to earn the right to make that recommendation; what are some of the most important questions you can ask in order to move the conversation in the direction you want, and to guarantee a positive response; how to stick to your process when your potential buyer keeps interrupting; methods of instilling curiosity in your client; the importance of slowing the sales process down to get fast results; ways that potential leaders can use communication to actualize their leadership potential; and much more. [00:01 - 10:02] Early Beginnings to Sales Mastery Phil's entrepreneurial spirit from a young ageTransition from business ventures to sales expertiseIntroduction to the concept of "magic words" in sales [10:03 - 20:46] The Art of the Pitch Strategies for effective selling and communication.Importance of understanding customer needs before pitchingCase studies illustrating successful sales conversations [20:47 - 30:58] Language as a Tool for Influence Discussion on the power of specific phrases and questionsHow language can steer conversations and outcomesPhil’s approach to teaching effective communication skills [30:59 - 40:50] Leadership Through Words The role of communication in leadership and team dynamicsTechniques for providing feedback and inspiring actionStories of transformative leadership through strategic language use [40:51 - 49:12] Real-world Applications and Closing Thoughts Examples of language's impact in various professional scenariosPhil's personal insights and experiences with communicationFinal takeaways and the universal applicability of the discussed principles Want to connect with Phil? Follow him on LinkedIn. Head to his website to understand the power of words! Key Quotes: "Selling is earning the right to make a recommendation." - Phil Jones "Success in selling has nothing to do with you. It has everything to do with how you can help people realize that what you have will help them with the problem that matters in their world." - Phil Jones "Understand that you can change your world by changing your words. Everything that leaves your mouth is either helping or hurting." - Phil Jones Connect with Ptex Group: Facebook, Instagram, Twitter, LinkedIn LEAVE A REVIEW + and SHARE this episode with someone who wants to achieve in business. Listen to previous episodes on Spotify, Apple Podcasts, or wherever you get your podcasts!
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    49 分
  • HR Takeaways That Your Business Needs Today With Izzy Friedman

    HR Takeaways That Your Business Needs Today With Izzy Friedman
    2024/03/25

    Unless your business is growing fast, you probably haven’t thought seriously about Human Resources. But Izzy Friedman, an expert in HR and Senior Director of Human Resources for MEDRITE Urgent Care, thinks that you’re making a big mistake - and he’s ready to tell you all about the Human Resources issues you need to consider right away, no matter how big or small your business is. Check out Izzy’s conversation with Meny, which addresses HR issues including processes that will help you avoid liability, the correct and incorrect way to interview a potential hire, the difference between company culture and perks, how to encourage employees to become engaged in the company’s success, what to look for when hiring an employee (and the high cost of making the wrong decision), the right and wrong way to do performance reviews, what makes a good HR department tick, and more.

    [00:01 - 15:18] Transitioning Paths: Sales to HR

    • Izzy's career shift from sales to HR
    • The impact of managerial experience on HR roles
    • Recognizing the value of employee engagement and conflict resolution

    [15:19 - 30:39] HR Essentials for Business Success

    • The evolution of HR's role in modern businesses
    • Importance of legal compliance and structured processes
    • Employee-centric strategies for enhancing company culture

    [30:40 - 45:12] Cultivating a Positive Work Environment

    • Implementing effective employee feedback and recognition systems
    • The role of HR in building a supportive and inclusive culture
    • Strategies for consistent employee development and satisfaction

    [45:13 - 58:02] Performance Management and Growth

    • Discussing the nuances of performance reviews and employee growth
    • Balancing quantitative metrics with qualitative personal development
    • Aligning employee objectives with company goals for mutual growth

    [58:03 - 01:06:37] Navigating Challenges in HR

    • Addressing the complexities of employee negotiations and terminations
    • The significance of succession planning and organizational resilience
    • Embracing change and fostering adaptability within HR practices

    Want to connect with Izzy? Follow him on LinkedIn.

    Key Quotes:

    "As a business owner the more involved you are in the direct culture will actually give you an advantage to be more involved in the growth of the company in a positive way." - Izzy Friedman

    "People are holding once you know where your employees are holding is when you can start to make decisions on a corporate level." - Izzy Friedman

    Connect with Ptex Group: Facebook, Instagram, Twitter, LinkedIn

    LEAVE A REVIEW + and SHARE this episode with someone who wants to achieve in business. Listen to previous episodes on Spotify, Apple Podcasts, or wherever you get your podcasts!
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    1 時間 7 分
  • The Six Essential Traits of a Successful Entrepreneur—with Gino Wickman

    The Six Essential Traits of a Successful Entrepreneur—with Gino Wickman
    2024/03/18
    Do you want to start an entrepreneurial journey, but you’re doubtful about having the skill set to build a successful business? In this week’s episode, our guest is Gino Wickman, an entrepreneur since the age of 21 who has had an obsession with learning what makes businesses and entrepreneurs thrive. At 25 he took over the family business, which was deeply in debt and in need of help. After turning the company around and running it for seven years, he and his partners successfully sold the company. Gino then set out to help entrepreneurs and leaders get what they want from their businesses. Based on his years of real-world experience, he created the Entrepreneurial Operating System (EOS), a practical method for helping companies achieve greatness. Gino is devoting time and energy toward helping entrepreneurs-in-the-making get a huge jump-start on taking their entrepreneurial leap, which is why he created Entrepreneurial Leap. The mission of Entrepreneurial Leap is to find all of the entrepreneurs-in-the-making, at any age, wherever they are—to help them realize their purpose and live the life they were born to live. In our interview, Gino discloses how he identified in their family-owned business that systems were needed, which eventually became the EOS system. He also shares how he could identify the real core focus that will drive him to success. He went into detail about the six essential traits of every entrepreneur and what happens if you're missing any of those traits. Most importantly, he provides us with practical tips on how to actually find a mentor and touches on why being patient, but still taking action is key for an entrepreneur. If you think you’re an entrepreneur in the making, this episode is definitely for you! [00:01 - 08:55] Opening Segment Gino Wickman’s background and work His passion for what makes companies great, and entrepreneurs successfulHis experience creating an operating systemThe pure evolution and a journey of obsessionMake sure to check Entrepreneurial Leap [08:56 - 29:25] Getting The Leadership Team on The Same Page The business mindset before and after EOSThe leadership team gets 100% on the same page with a clear visionGetting clear with your core focusWhy does the organization exist?What does it do in the world?What motivated Gino going from the EOS to identify the entrepreneurGino’s definition of what an entrepreneur isThe entrepreneurial range [29:26 - 48:48] The Six Essential Traits of a True Entrepreneur Gino breaks down the six essential traits of a try entrepreneurWhat happens if you know there might be missing one or two of those traitsYou’re not an entrepreneur. It's all or nothingUnderstanding the glimpse and what you're good at Paint a vivid picture of what the life of an entrepreneur looks likeGino’s outlook on the point of mentoringFind a mentor who is where you want to beThe mentor tracksTake action and be patient [48:49 - 54:51] Closing Segment What Gino could share for entrepreneurs about notetaking in generalLearn more about Gino with the Rapid Fire Questions! Connect with Gino Follow him on LinkedIn, Instagram, Facebook, and Twitter. Head to Entrepreneurial Leap, find clarity, and create a customized plan with the 1-2-3 Roadmap for your start-up! We’re a passionate bunch. Together, we help your business flourish. Visit: https://ptexgroup.com Connect with Ptex Group: Facebook, Instagram, Twitter, LinkedIn LEAVE A REVIEW + and SHARE this episode with someone who wants to achieve in business. Listen to previous episodes on Spotify, Apple Podcasts, or wherever you get your podcasts! Key Quotes “It's not that you don't have a vision, it's that you don't agree.” - Gino Wickman “If you're someone who is absolutely passionate about entrepreneurship and want to be surrounded by entrepreneurship, but don't have the six essential traits, then, by all means, attach yourself to a true entrepreneur.” - Gino Wickman “There's so much science on the power of writing from a standpoint of retention and creativity and what it does for your brain.” - Gino Wickman
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    54 分
  • The Leadership Principles that Make Amazon Unique with Chaim Landau - Part II

    The Leadership Principles that Make Amazon Unique with Chaim Landau - Part II
    2024/03/11

    How can you implement Amazon’s leadership principles so that your business can become more efficient, more effective, more profitable, and more enjoyable? Chaim Landau, Principal Cloud Delivery Architect at Amazon Web Services in Tel Aviv, has become an expert in these principles - and in this episode of Let’s Talk Business, he shares some of them, along with practical examples of how you can make them work for you. Join Meny and Chaim as they discuss how to make meetings more efficient, the real meaning of frugality, the importance of taking additional risks (even if you might lose big), the difference between one-way-door decisions and two-way-door decisions, what customer obsession means and what it doesn’t mean, why you need to have a mentor as well as why you should be a mentor, the place of personal development outside the office, and more.

    [00:01 - 05:12] The Heart of Innovation: Customer Obsession

    • Customer obsession drives success
    • The importance of customer feedback
    • Balancing business needs with customer priorities

    [05:13 - 10:29] Cultivating Agility: Decision-Making at Amazon

    • Quick decision-making fosters innovation
    • The one-way and two-way door decision framework
    • Learning from failures to accelerate growth

    [10:30 - 15:41] Leadership Principles in Action

    • Bias for action in everyday tasks
    • The role of leadership principles in shaping culture
    • Accountability and growth through principle alignment

    [15:42 - 20:16] Meeting Culture and Efficiency

    • Efficient meeting strategies at Amazon
    • The significance of narratives over slides
    • Streamlining participation to enhance productivity

    [20:17 - 31:41] Personal Development: Beyond the Professional

    • The intertwining of personal growth with professional success
    • The value of mentorship and giving back
    • Scaling impact through personal and professional avenues

    Want to connect with Chaim? Follow him on LinkedIn and visit Amazon Web Services (AWS)!

    Key Quotes:

    "If you obsess over your customer, they will obsess over you in return." - Chaim Landau

    "You need to fail because if you don't fail, your experience will not grow." - Chaim Landau

    Connect with Ptex Group: Facebook, Instagram, Twitter, LinkedIn

    LEAVE A REVIEW + and SHARE this episode with someone who wants to achieve in business. Listen to previous episodes on Spotify, Apple Podcasts, or wherever you get your podcasts!
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    32 分
  • The Secret Genius of Amazon with Chaim Landau - Part I

    The Secret Genius of Amazon with Chaim Landau - Part I
    2024/03/04

    Amazon is a behemoth that dominates the world, yet in some ways, it runs like a startup company. How did founder Jeff Bezos manage to pull that off, while allowing it to continue to grow ever bigger? Join Meny and his guest Chaim Landau, Principal Cloud Delivery Architect at Amazon Web Services in Tel Aviv, as they talk about the reasons that Amazon has been so successful, their insightful and helpful leadership principles, the importance of noticing and grabbing the opportunities that life offers you, the actual meaning of company culture (and why it matters), the way to start working in I.T., and more.

    [00:01 - 07:15] Innovating at Amazon's Scale

    • Amazon's culture fosters autonomy and fast decision-making
    • The startup-like environment within a tech giant
    • Chaim's early intrigue with technology and his unconventional path into IT

    [07:16 - 14:00] From Curiosity to Cloud Expertise

    • The journey from a foundational interest in computers to a leading role in AWS
    • Overcoming challenges and the power of self-learning
    • The significance of mentorship and coaching in Chaim's career

    [14:00 - 21:00] The Amazon Leadership Philosophy

    • The influence of Amazon's leadership principles on employee behavior and company success
    • How Amazon maintains its innovative edge through culture
    • Chaim's transition from traditional IT roles to cloud computing

    [21:00 - 28:00] AWS: Pioneering Cloud Transformation

    • The evolution of AWS and its role in Amazon's ecosystem
    • The creation and global impact of cloud computing
    • Chaim's role in advancing Israel's public sector through AWS

    [28:00 - 36:22] Culture as Amazon's Backbone

    • The tangible effects of Amazon's culture on its operations and success
    • The distinction between perks and culture in the tech industry
    • Implementing Amazon's leadership principles in daily operations

    Want to connect with Chaim? Follow him on LinkedIn and visit Amazon Web Services (AWS)!

    Key Quotes:

    "Culture is human software; it's psychology." - Chaim Landau

    "An effective technology team is one that also has a very strong culture supporting it." - Chaim Landau

    "You need to fail because if you don't fail, your experience will not grow." - Chaim Landau

    Connect with Ptex Group: Facebook, Instagram, Twitter, LinkedIn

    LEAVE A REVIEW + and SHARE this episode with someone who wants to achieve in business. Listen to previous episodes on Spotify, Apple Podcasts, or wherever you get your podcasts!
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    36 分