In this insightful episode of “It’s The Bottom Line that Matters,” hosts Jennifer Glass, Patricia Reszetylo, and Daniel McCraine dive into an honest conversation about what it truly means to sit in the CEO seat—and why it’s not always the right place for every founder or entrepreneur.

The discussion starts with Jennifer Glass openly addressing a tough truth: just because you built the business doesn’t always mean you should be leading it. The team explores real-world examples, from the engineer who dreams up a world-changing product but struggles to manage a company, to the founder who thrives as a visionary but finds themselves overwhelmed by the realities of people and operations management.

Listeners will hear Patricia Reszetylo share leadership lessons from figures like Lee Iacocca, illustrating the importance of vision and management skills. Daniel McCraine reflects on his journey of adopting the CEO mindset—and both discuss their own evolutions, the challenges they’ve faced, and what it means to embrace (or reconsider) the CEO title as a founder.

The hosts don’t shy away from the tough questions: When should you bring in a fractional CEO or other C-suite leader? When does holding on to control actually hold your company back? And most importantly, how do you step aside gracefully if it’s in your business’s best interest?

Packed with personal stories, practical advice, and a touch of humor, this episode offers valuable perspective for entrepreneurs, founders, and anyone questioning their own leadership path. If you’re wondering whether the CEO seat is where you truly belong—or what to do if it isn’t—this conversation is for you.

Tune in and discover why, at the end of the day, it’s the bottom line that really matters.

About the hosts:

Jennifer Glass

Lead-host of "It's The Bottom Line That Matters," Jennifer Glass brings a wealth of hands-on business experience to the show. She’s held a variety of roles throughout her career—including working in investor relations during an IPO and providing fractional CEO & COO leadership to startups. Jennifer Glass is passionate about helping founders and entrepreneurs evaluate when to lead and when to step aside for their company’s best interests, always with a focus on long-term growth and success.

Patricia Reszetylo

As co-host, Patricia Reszetylo offers keen insights into the entrepreneurial mindset and journey. An entrepreneur herself, she’s experienced the challenges of transitioning into the CEO role, embracing personal growth and leadership development along the way. Patricia Reszetylo openly shares her process of redefining her approach to leadership, advocating for the power of teamwork and the importance of finding the right role for sustainable business growth.

Daniel McCraine

Daniel McCraine is a co-host who brings strategic thinking and leadership acumen to the podcast. With a background in business leadership and a strong focus on vision and direction, he understands the nuances of effective business management and the need for founders to build strong teams. Daniel McCraine emphasizes the importance of delegation and matching one’s true strengths to the right roles in a growing company.

Keywords: CEO, founder, business management, leadership, entrepreneurship, fractional CEO, vision, company growth, delegation, business owner, team building, roles in business, management skills, people management, business structure, operational skills, strategic thinking, business card titles, scaling a business, C-suite, engineer founder, business development, creative entrepreneur, succession planning, business innovation, company culture, decision making, business forecasting, company longevity, letting go of control

In this insightful episode of "It's the Bottom Line That Matters," host Jennifer Glass leads a candid roundtable with Patricia Reszetylo and Daniel McCraine to explore the nuanced world of mini-acquisitions—small, strategic purchases or takeovers that can have a big impact on business growth. Unlike headline-grabbing corporate mergers, mini-acquisitions involve more modest deals like acquiring a niche e-commerce site, licensing a software platform, or taking over an online community such as a Facebook or LinkedIn group. The conversation is filled with practical examples and personal stories, illustrating the decisions, risks, and growth potential that come with making these smaller moves.

Listeners will find plenty of actionable advice woven throughout the discussion. Daniel McCraine shares how he identified gaps in his own business and thoughtfully filled them through targeted acquisitions, while Patricia Reszetylo discusses her experiences with both successful and missed opportunities—including her lessons learned from considering restaurant and property investments. Jennifer Glass introduces the buy-partner-build framework, offering a straightforward decision-making model for finding or creating strategic opportunities. The episode emphasizes the importance of fit: ensuring the new acquisition complements existing operations and skills, rather than becoming an ill-fitting jigsaw puzzle piece. Whether you’re considering taking over digital assets, physical properties, or adding a new service to your lineup, this episode provides a wealth of insights and expert tips to help you approach mini-acquisitions with confidence and clarity.

Keywords: mini acquisitions, business growth, acquiring another entity, acquisition process, Facebook group acquisition, LinkedIn group acquisition, online group takeover, terms of service, e-commerce store acquisition, purchasing businesses, licensing deal, financing platform, Wojie, core services, client services, startup costs, promotion strategies, restaurant acquisition, operational business purchase, business gaps, building versus buying, partnership, mastermind purchase, business line synergy, buy partner build model, coaching business, on-demand coaching platform, investment guidelines, location strategy, micro resort, integrating acquisitions

On this episode of It's The Bottom Line that Matters, hosts Jennifer Glass, Daniel McCraine, and Patricia Reszetylo dive deep into the art and strategy of vetting business opportunities—without letting emotions cloud your judgment. From personal stories of jumping too quickly into deals to considering the hidden costs, alignment, and the people behind the opportunity, the conversation covers essential criteria every entrepreneur should consider before saying yes (or no).

Explore how evaluating business opportunities isn't just about finances and fit, but also about the impact on your overall freedom, business trajectory, and long-term success. Whether you're looking at new partnerships, expanding your services, or considering a startup, this episode provides practical insights on asking the right questions, recognizing red flags, and making decisions that move your business forward.

Tune in to hear real-world experiences, thoughtful debate, and expert advice—all aimed to help you make smarter decisions for your bottom line.

Listen now and learn how to vet business opportunities with strategy, discernment, and confidence.

About the hosts:

Jennifer Glass sets the tone for the "It's The Bottom Line That Matters" podcast, guiding listeners through the nuances of making business decisions with strategy and clarity. Jennifer’s journey reflects someone who is not afraid to leap into new opportunities, even if it means stepping outside her comfort zone. She credits her willingness to join coaching groups and mastermind programs with shaping her network, career, and ultimately bringing together the podcast co-hosts. Through her experiences—whether purchasing a mastermind or integrating services that align with her business—Jennifer emphasizes the importance of thinking strategically, paying attention to connections, and always considering if an opportunity fits her vision of freedom.

Daniel McCraine is a consultant with a flair for evaluating business opportunities, sometimes jumping quickly, as with his story about acquiring a robocalling company. He candidly discusses the lessons learned from opportunities that didn’t pan out, stressing the importance of alignment, resources, and strategic fit. Daniel’s openness to new ventures, even when they fit “hand in glove,” is balanced by his wisdom to walk away when things just aren’t right. He brings a practical lens, reminding listeners that sometimes saying “no” to even good opportunities is part of being a successful entrepreneur.

Patricia Reszetylo brings a reflective and experiential approach to business growth. She shares how joining a coaching consortium challenged her on multiple levels and, despite not being fully prepared for the path, she views the experience as a stepping stone—one that led to meaningful relationships and new career directions. Patricia focuses on the people behind business opportunities, recognizing that the nature of collaboration and partnership can make or break ventures. Her insights encourage listeners to consider not just the business models but also the personalities and teams involved.

Together, Jennifer Glass, Daniel McCraine, and Patricia Reszetylo use their personal stories and hard-earned lessons to help others make wise choices when vetting business opportunities. Their shared message: think strategically, evaluate deeply, and surround yourself with the right people for success.

Keywords: business opportunities, vetting opportunities, emotional decision making, business expansion, hiring decisions, business acquisitions, marketing tools, business alignment, startup challenges, resource allocation, opportunity cost, evaluating opportunities, financial investment, customer base, partnerships, joint ventures, mastermind groups, coaching consortium, product expansion, review management, business growth, risk management, strategic decision making, saying no, opportunity evaluation criteria, relationship with partners, business trajectory

In this episode of "It's The Bottom Line that Matters," hosts Jennifer Glass, Daniel McCraine, and Patricia Reszetylo dive deep into the art of qualifying leads—without being disrespectful. They explore the essential reasons behind lead qualification, discuss real-life scenarios of navigating prospects who might not be a perfect fit, and share actionable strategies for screening effectively and protecting your valuable time.

You’ll hear practical advice on handling early-stage or underqualified prospects with empathy, leveraging group education tools like webinars, and building the all-important know-like-trust factor. The hosts also highlight the power of referral networks and how to set up your scheduling process with smart qualifying questions. Whether you’re a seasoned entrepreneur or just getting started, this episode is packed with tips to help you streamline your lead qualification process—while keeping relationships and reputations intact.

Tune in for a conversation that’s both insightful and refreshingly real, helping you focus on what really matters: the bottom line, and how to get there gracefully.

About your hosts:

Jennifer Glass

As one of the central voices on "It's The Bottom Line that Matters" podcast, Jennifer Glass brings a thoughtful and strategic approach to business conversations. She is committed to helping listeners navigate professional challenges, like qualifying leads without being disrespectful. In this episode, she guided the discussion, challenged assumptions, and offered tactful solutions—like engaging less-qualified leads through group webinars—always keeping both business efficiency and dignity in mind.

Daniel McCraine

A practical and candid co-host, Daniel McCraine thrives on making the most of his time and expertise. He openly shares his rationale for screening potential clients, emphasizing the importance of fit, readiness, and referral possibilities. Daniel isn’t afraid to discuss the nitty-gritty—like using calendar questionnaires or collaborating with referral partners—to qualify leads, yet he’s generous with advice and resources for those at earlier stages in their journey.

Patricia Reszetylo

With a nuanced and empathetic perspective, Patricia Reszetylo adds depth to the conversation. She recognizes the importance of meeting people where they are, especially when starting out in business, while also advocating for efficiency as lead volume grows. Patricia’s storytelling illustrates a balance between educating prospects and setting healthy boundaries, ensuring every interaction holds value—even when a lead might not be the perfect fit.

Together, this trio fosters an open, solution-oriented environment for business professionals seeking to qualify leads effectively and courteously.

Keywords: qualifying leads, lead qualification, screening questions, referral partners, know-like-trust factor, webinars, business development, pipeline, early-stage clients, calendar scheduling, saving time, educating prospects, referrals, connection building, networking, joint ventures, competitor screening, mailing list, group education, business opportunities, sales process, readiness to buy, ideal client, connection qualifying, lead volume, marketing, time management, joint venture partners, business owners, tax reduction

Welcome back to "It's the Bottom Line that Matters"—the podcast dedicated to guiding you toward smarter business decisions and greater success. In this episode, hosts Jennifer Glass, Daniel McCraine, and Patricia Reszetylo pick up where they left off in their previous conversation about events, shifting the focus from attending to hosting. The central question: should you charge for your events, or keep them free?

Drawing from their own experiences running webinars, masterclasses, and seminars, the hosts explore the advantages and drawbacks of both models. You'll hear practical stories about attendance rates, lead generation challenges, and even inventive fee structures—like refundable seat deposits or hybrid approaches—that encourage genuine engagement and weed out the tire-kickers. Patricia reflects on her early teleseminar days and evolving strategies, while Daniel weighs in on maximizing value and attendee quality. Jennifer shares a recent example where event fees doubled as charitable donations, highlighting how creativity in pricing can also have a positive impact.

Beyond the mechanics, the hosts dig into the psychology of event attendance, the importance of “skin in the game,” and tactical communication—everything from reminders to persuasive copy—that boosts participation. Whether you’re planning your next online gathering or a major in-person workshop, this episode is packed with actionable insights to help you decide which approach best serves your goals and audience.

Settle in and join the conversation, as “It’s the Bottom Line that Matters” helps you navigate the critical decision: will your next event be free, paid, or something in between?

Keywords: paid events, free events, webinars, lead generation, event registration, attendee engagement, follow-up strategy, monetization, fundraising events, masterclass, accountability group, JV partnerships, event planning, email reminders, attendee quality, marketing strategy, sales conversation, skin in the game, refund incentives, event fees, hybrid events, Chamber of Commerce, sales training, event copywriting, indoctrination sequence, calendar invites, event attendance, event goals, tire kickers, online platforms

In this uplifting New Year’s episode of "It's the Bottom Line That Matters," Jennifer Glass, Daniel McCraine, and Patricia Reszetylo engage in a thoughtful conversation about closing out 2025 and making the most of the opportunities that 2026 brings. Together, they encourage listeners to view the turning of the calendar as 365 new pages for both personal and professional growth. Jennifer Glass shares her mission to support 10 million businesses by 2040, highlighting the critical role small businesses play in job creation and the broader economy, while also discussing her ongoing philanthropic work with nonprofits like St. Jude’s Children’s Hospital.
Each of the hosts contribute their own perspectives, with Daniel McCraine excited about business expansion and upcoming family travels, and Patricia Reszetylo focused on launching a real estate project and navigating the challenges of fundraising. The group discusses the value of setting more frequent, manageable goals—such as monthly targets—instead of relying solely on annual resolutions. As part of "Good Riddance Day," each speaker also shares what they’re letting go of as the year wraps up: whether it’s tedious work, unhelpful habits, or the pervasive negativity from election cycles. The episode closes with well wishes for a prosperous 2026 and a reminder to approach the new year with optimism, strategic planning, and a commitment to making a meaningful impact in both business and the wider community.KEYWORDS: holidays, success, goals, annual goals, monthly goals, goal setting, strategic planning, business expansion, travel, high school graduations, family reunion, vacation, real estate project, fundraising, small business growth, mission, nonprofit organizations, St. Jude's Children's Hospital, supporting children, making a difference, small business community, job creation, good riddance day, chopping block, deadlines, working strategically, planning, negativity, election cycles, primary ads, loyal listeners
Here are 3 key takeaways from this special New Year's episode:

• Set Monthly Goals, Not Just Yearly Ones: Jennifer Glass encourages breaking your goals into smaller, manageable chunks to allow easier pivoting and real-time adjustments throughout the year.

• Let Go to Grow: Both Patricia Reszetylo and Daniel McCraine discuss the importance of letting go of tedious tasks and ineffective strategies to focus on what matters most—whether that’s working smarter, expanding your business, or simply being more strategic.

• Impact Beyond Business: Supporting non-profit initiatives and contributing to causes you care about, as Jennifer Glass does with St. Jude's Children's Hospital, enriches both the business community and your personal sense of purpose.

Wishing you a wonderful 2026 filled with growth, fulfillment, and success!
What are you looking forward to letting go of—or achieving—in the New Year? Let’s inspire each other in the comments. 👇
#NewYearGoals #BusinessStrategy #Leadership #PodcastTakeaways

In this episode of "It's the Bottom Line That Matters," Jennifer Glass sits down with Daniel McCraine and Patricia Reszetylo to tackle a topic every entrepreneur and professional faces: the value of paid versus free events. The trio explores how the cost of attending—whether it's free or requires investment—impacts both mindset and outcomes for business networking, learning, and growth. They share personal experiences, debate the merits of barrier-to-entry pricing, and discuss how prioritizing time and seeking out the right audience can shape event choices.

Listeners will gain fresh insights on what to consider before committing their time and money to any event. The episode dives deep into the psychology of event attendance, why some people gravitate toward free opportunities, and how VIP upgrades can help you connect with others who are equally driven. Whether you're looking to maximize connections or evaluating which conferences are worth your resources, the conversation encourages professionals to think strategically about where—and with whom—they spend their most valuable asset: time.

Keywords: events, free events, paid events, networking events, business programs, event attendance, time value, money value, resource triangle, partnerships, relationships, speaking engagements, banks, flyer, cost to attend, time commitment, minimum wage, VIP upgrade, networking, education, connections, mindset, evaluating events, audience, barrier to entry, investing, stage host, chamber events, local events, suggested donation, long-term relationships, successHere are 3 key takeaways for anyone deciding which events to attend (or host!):
🔹 Evaluate ROI, Not Just Price: Daniel McCraine shared that whether an event is free or paid, the real question is: What’s the value for YOU? Time and usefulness should be your primary criteria.
🔹 "Free" Isn’t Really Free: Jennifer Glass highlighted that attending any event comes at the cost of your time. Consider whether the attendees and opportunities align with your goals, since people who invest in themselves (even just a small fee) tend to value the experience more.
🔹 Invest for Deeper Connections: Patricia Reszetylo emphasized that she’s willing to pay more—sometimes much more—when she knows the event offers valuable education, connections, and access to other like-minded professionals (hint: always go for the VIP experience if you want to network up!).
Bottom line: Your time and energy are limited—make smart choices about where you invest them.
How do you decide which events make your calendar? Let’s hear your strategy in the comments! 👇
#Networking #BusinessEvents #ProfessionalGrowth #TimeManagement #PodcastTakeaways

In this insightful episode of "It's the Bottom Line That Matters," hosts Jennifer Glass, Daniel McCraine and Patricia Reszetylo tackle the crucial business skill of follow-up. The conversation opens with a discussion on how many touchpoints it really takes to secure client relationships, especially in environments where multiple interactions are often needed before a sale is made. The trio gets candid about their own follow-up habits—both the successes and the areas where they’ve fallen short—illustrating that even seasoned professionals sometimes struggle to stay on top of client communications.

Listeners will learn about the different follow-up approaches that can work for a variety of businesses, whether retail, professional, or service-based. Daniel McCraine shares his experience of when consistent follow-up is a good investment of time, and when it's better to let clients come back at their own pace, especially in industries where readiness is a key factor. Jennifer Glass and Patricia Reszetylo discuss the advantages and challenges of relying on systems like CRMs, automated emails, and even handwritten notes, as well as the importance of mixing technology with personal touches.

The episode also delves into preferences for how people like to receive follow-ups—whether by text, email, or traditional mail—and reveals the importance of choosing the right channel for your audience. For those who find follow-up daunting, the hosts remind us that doing something, even if imperfect, is far better than not following up at all. Wrapping up, the team encourages business owners to take action on long-forgotten contacts and leverage simple outreach to rekindle connections, reminding listeners that a simple message could lead to valuable new opportunities. This episode is a must-listen for anyone wanting practical, relatable advice on building stronger client relationships and boosting their bottom line through thoughtful follow-up.

KEYWORDS: follow up, customer retention, client communication, CRM, automation, handwritten notes, direct mail, text messaging, email follow up, touch points, warm traffic, business relationships, sales process, thank you messages, networking, business cards, virtual coffee chat, sales funnel, prospect nurturing, mindset shift, coaching, consulting, automated touch points, reminders, promotional messages, service business, personal preferences, short code texts, business phone system, unsubscribe issues, client database

Here are 3 actionable takeaways you can use today:
Consistency beats perfection! As Daniel McCraine points out, even imperfect follow-up is better than none. Set up a simple system that works for you, and stick to it—something is always better than nothing.
Mix up your methods. Don’t rely solely on email—consider automated handwritten notes, text messages, or even direct mail to stay top of mind. Jennifer Glass suggests automating physical mail for a personal touch that stands out.
Reconnect with old contacts. That stack of business cards from networking events? Use them as an opportunity. Reach out, acknowledge the lapse, and invite a conversation—you never know what doors you might open.
If you’ve neglected the art of follow-up, now’s the time to get back in the game. What’s one small step you’ll take today to reconnect with your network?
#BusinessTips #Networking #FollowUp #Relationships #Entrepreneurship