In today's episode, I have the honor of interviewing Hannah Schneider, a successful PR professional and entrepreneur. Hannah shares her journey from working in the hospitality industry in New York to founding her own luxury PR agency, BRND HOUSE, in Nashville, TN. She discusses the importance of excellent service, client retention, the evolution of her management style, and what goes into building a business that is worth acquisition.

She shares her experiences working in the hospitality industry, which laid the foundation for her approach to client service. She emphasized the importance of anticipating client needs and providing top-notch service, drawing parallels between her time in restaurants and her work in PR.

Hannah also opens her heart to share the challenges of balancing motherhood with entrepreneurship and how having her daughter has caused a shift in her empathy and the way she manages her staff. Hannah's story serves as an inspiration for aspiring entrepreneurs, highlighting the importance of resilience, adaptability, and prioritizing personal well-being in the fast-paced world of business.

As Hannah navigates her new role post-acquisition, she reflects on the value of being a supportive team player and the importance of embracing change and growth. She encourages listeners to explore their passions, take risks, and not be afraid of failure in the entrepreneurial journey.

Timestamps:

00:00:02 - Introduction to Hannah Schneider and her background in PR

00:05:30 - Importance of client retention and service in PR agencies

00:10:17 - Hannah's journey of being an entrepreneur and a mother

00:14:15 - Balancing work and personal life as a mother and entrepreneur

00:20:39 - Hannah's experience of selling her coffee shop, Kettner Coffee Supply

00:25:20 - Hannah's journey of being acquired and transitioning to a new role

00:30:53 - Hannah's perspective on being a number two or number three in a business

00:35:42 - Discussing the challenges and realities of entrepreneurship and failure

00:37:42 - Reflection on the impact of being acquired on work-life balance and personal life