エピソード

  • The Bathroom Test: What Guests Notice BEFORE the Food
    2026/10/16

    In this episode, Sosh Andriano shares insights on how to scale hospitality businesses, create memorable customer experiences, and leverage media and sponsorships for growth.

    "Exceeding expectations creates loyalty"

    Follow Along as They Cover:
    -
    Introduction to Hospitality Growth Strategies
    -Meet Sosh and His Hospitality Background
    -Challenges in Scaling Hospitality Businesses
    -Sosh's Experience with Whale's Tale Restaurant
    -What Makes a Restaurant Great?
    -Value on Dollar and Customer Perception
    -The Appeal of High-End Dining
    -Service, Quality, and Customer Loyalty
    -Soft Skills in Hospitality
    -The Importance of Cleanliness and Bathrooms
    -Creating
    Atmosphere and Ambiance
    -Memorable Service and Personal Touches
    -Using Media and Sponsorships for Growth
    -Co-Branding and Strategic Partnerships
    -Consumer Perspective and Feedback
    -Advice for Restaurant Owners from a Consumer's View
    -Reaching Out and Contact Information

    "Communication starts with having a conversation"

    Additional Key Topics:
    *Strategies for exceeding customer expectations
    *Scaling
    restaurants and hospitality businesses
    *Importance of customer experience and soft skills
    *Using media, sponsorships, and co-marketing for growth
    *Authenticity, culture, and staff buy-in in hospitality

    Head to EatSipGo.com for more value, newsletters, and updates.

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    30 分
  • The Bathroom Test: What Guests Notice BEFORE the Food
    2026/10/16

    In this episode, Sosh Andriano shares insights on how to scale hospitality businesses, create memorable customer experiences, and leverage media and sponsorships for growth.

    "Exceeding expectations creates loyalty"

    Chapters:
    00:00 Introduction to Hospitality Growth Strategies
    01:20 Meet Sosh and His Hospitality Background
    02:02 Challenges in Scaling Hospitality Businesses
    02:30 Sosh's Experience with Whale's Tale Restaurant
    04:47 What Makes a Restaurant Great?
    05:35 Value on Dollar and Customer Perception
    06:08 The Appeal of High-End Dining
    06:35 Service, Quality, and Customer Loyalty
    07:49 Soft Skills in Hospitality
    09:17 The Importance of Cleanliness and Bathrooms
    10:46 Creating Atmosphere and Ambiance
    15:40 Memorable Service and Personal Touches
    17:04 Using Media and Sponsorships for Growth
    20:41 Co-Branding and Strategic Partnerships
    21:48 Consumer Perspective and Feedback
    22:07 Advice for Restaurant Owners from a Consumer's View
    24:02 Reaching Out and Contact Information

    "Communication starts with having a conversation"

    Additional Key Topics:
    *Strategies for exceeding customer expectations
    *Scaling
    restaurants and hospitality businesses
    *Importance of customer experience and soft skills
    *Using media, sponsorships, and co-marketing for growth
    *Authenticity, culture, and staff buy-in in hospitality


    Head to EatSipGo.com for more value, newsletters, and updates.

    続きを読む 一部表示
    26 分
  • The Bathroom Test: What Guests Notice BEFORE the Food: PREVIEW
    2026/10/15

    In this episode, Sosh Andriano shares insights on how to scale hospitality businesses, create memorable customer experiences, and leverage media and sponsorships for growth.

    "Exceeding expectations creates loyalty"

    We look forward to seeing you here tomorrow for the full show!

    Head to EatSipGo.com for more value, newsletters, and updates.

    続きを読む 一部表示
    2 分
  • Why Luxury Travel Feels Fake (and How to Find the Real Thing)
    2026/10/09

    Kelly Forbes shares insights on sustainable and regenerative luxury travel, emphasizing authentic local experiences, measuring impact, and how travelers can make more conscious choices without sacrificing luxury.

    "Authentic experiences come from local communities."

    Follow Along:
    -Introduction to regenerative travel and authenticity
    -The evolution of luxury hospitality and authenticity
    -The role of care and community in sustainable hotels
    -Supporting local communities through regenerative travel
    -Using United Nations (UN) Sustainable Development Goals (SDGs) to measure hotel impact
    -Travel tips for a more sustainable, authentic experience
    -Reducing emissions by choosing local transport
    -Impact of Michelin Star ratings and story-led experiences
    -Understanding most travelers' motivations and values
    -Travel with intention and local immersion
    -The meaning behind 'Aru' and doing well today
    -Personalized travel planning
    -The importance of local food and avoiding chains
    -Experiencing regional cuisine and local food culture
    -High-end dining and regional ingredients
    -Plant-based meals and wine pairing preferences
    -Kelly Forbes' closing thoughts on leaving a positive legacy

    "Leave a positive legacy and help local communities thrive."

    Key Topics & More Insight:
    *Kelly's approach
    to curated, sustainable travel experiences
    *What is Regenerative travel? What are the benefits?
    *Authentic local experiences vs standardized tourism
    *Longer, deeper travel to reduce carbon footprint
    *Partnering with local communities for authentic experiences
    *What the end of Green Michelin Star means and story-led experiences
    *How travelers can make more conscious choices

    Head to EatSipGo.com for more value, newsletters, and updates.

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    34 分
  • Why Luxury Travel Feels Fake (and How to Find the Real Thing)
    2026/10/09

    Kelly Forbes shares insights on sustainable and regenerative luxury travel, emphasizing authentic local experiences, measuring impact, and how travelers can make more conscious choices without sacrificing luxury.

    "Authentic experiences come from local communities."

    Chapters To Follow Along:
    00:00 Introduction to regenerative travel and authenticity
    01:05 The evolution of luxury hospitality and authenticity
    03:00 The role of care and community in sustainable hotels
    04:22 Supporting local communities through regenerative travel
    06:43 Using United Nations (UN) Sustainable Development Goals (SDGs) to measure hotel impact
    07:56 Travel tips for a more sustainable, authentic experience
    11:10 Reducing emissions by choosing local transport
    12:27 Impact of Michelin Star ratings and story-led experiences
    14:28 Understanding most travelers' motivations and values
    17:44 Travel with intention and local immersion
    18:23 The meaning behind 'Aru' and doing well today
    19:31 Personalized travel planning
    20:01 The importance of local food and avoiding chains
    21:07 Experiencing regional cuisine and local food culture
    22:23 High-end dining and regional ingredients
    23:48 Plant-based meals and wine pairing preferences
    24:54 Kelly Forbes' closing thoughts on leaving a positive legacy

    "Leave a positive legacy and help local communities thrive."

    Key Topics & More Insight:
    *Kelly's approach
    to curated, sustainable travel experiences
    *What is Regenerative travel? What are the benefits?
    *Authentic local experiences vs standardized tourism
    *Longer, deeper travel to reduce carbon footprint
    *Partnering with local communities for authentic experiences
    *What the end of Green Michelin Star means and story-led experiences
    *How travelers can make more conscious choices

    Head to EatSipGo.com for more value, newsletters, and updates.

    続きを読む 一部表示
    27 分
  • Why Luxury Travel Feels Fake (and How to Find the Real Thing): PREVIEW
    2026/10/08

    Kelly Forbes shares insights on sustainable and regenerative luxury travel, emphasizing authentic local experiences, measuring impact, and how travelers can make more conscious choices without sacrificing luxury.

    "Authenticity comes from meeting people on the ground."

    We are as excited as you are for the full episode! See you back here tomorrow.

    Head to EatSipGo.com for more value, newsletters, and updates.

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    1 分
  • How Specialty Foods Shape the Restaurant Industry
    2026/10/02

    Jeff Landsman, a seasoned specialty food importer and broker, shares insights into the global food industry, the importance of quality and innovation, and how consumer tastes are evolving. This episode explores the behind-the-scenes of food importing, trends in specialty foods, and tips for aspiring food entrepreneurs.

    "The American marketplace is the gold at the end of the rainbow"

    Follow Along As They Cover:
    -
    A fearless introduction to global eating sets the tone.
    -They move into specialty foods, consulting, and how products reach restaurants.
    -
    Jeff explains the U.S. market, the grocery shelf, and why America attracts producers.
    -He discusses chefs, food media, and how consumer expectations changed.
    -Jeff explains why restaurants fail without systems and real business discipline.
    -Jeff breaks down his importing business, from commodities to specialty products.
    -They talk about immigrant cuisines expanding the American palate.
    -Jeff shares discovery stories behind Ben & Jerry’s, Dove, and Popcorners.
    -Jeff tells the Häagen-Dazs story and how premium pints changed ice cream.
    -The hosts discuss Food Network, Anthony Bourdain, and food obsession.
    -They examine why New York’s ethnic food scene can outshine the original countries.
    -He tells a vivid Cambodian food story that includes fermented fish and a roadside shack.
    -
    Jeff gives his contact information for listeners who want to reach him.

    “I like people saying, Damn, this is the best product I ever ate.”

    Additional Key Topics:
    *
    The role of food brokers in the industry
    *Trends in specialty and global foods
    *The importance of quality and innovation in food
    *Insights into food importing and distribution

    Head to EatSipGo.com for more value, newsletters, and updates.

    続きを読む 一部表示
    43 分
  • How Specialty Foods Shape the Restaurant Industry
    2026/10/02

    Jeff Landsman, a seasoned specialty food importer and broker, shares insights into the global food industry, the importance of quality and innovation, and how consumer tastes are evolving. This episode explores the behind-the-scenes of food importing, trends in specialty foods, and tips for aspiring food entrepreneurs.

    "The American marketplace is the gold at the end of the rainbow"

    Chapters:
    0:00 A fearless introduction to global eating sets the tone.
    2:21 They move into specialty foods, consulting, and how products reach restaurants.
    4:20 Jeff explains the U.S. market, the grocery shelf, and why America attracts producers.
    5:19 He discusses chefs, food media, and how consumer expectations changed.
    9:57 Jeff explains why restaurants fail without systems and real business discipline.
    12:05 Jeff breaks down his importing business, from commodities to specialty products.
    14:40 They talk about immigrant cuisines expanding the American palate.
    16:44 Jeff shares discovery stories behind Ben & Jerry’s, Dove, and Popcorners.
    20:46 Jeff tells the Häagen-Dazs story and how premium pints changed ice cream.
    22:56 The hosts discuss Food Network, Anthony Bourdain, and food obsession.
    24:23 They examine why New York’s ethnic food scene can outshine the original countries.
    29:09 He tells a vivid Cambodian food story that includes fermented fish and a roadside shack.
    35:04 Jeff gives his contact information for listeners who want to reach him.

    “I like people saying, Damn, this is the best product I ever ate.”

    Additional Key Topics:
    *
    The role of food brokers in the industry
    *Trends in specialty and global foods
    *The importance of quality and innovation in food
    *Insights into food importing and distribution

    Head to EatSipGo.com for more value, newsletters, and updates.

    続きを読む 一部表示
    36 分