5 Tools That Transformed Our Real Estate Business (ManyChat, CRM, AI + More)

In this Agents Without Borders episode, we share the tools that most impacted our real estate businesses and how agents can use them at a basic level and build from there.

We highlight ManyChat for automating Facebook/Instagram DMs—especially using listing sneak peeks where prospects drop a keyword, receive templated info, and are asked if they want to tour, generating about two clients per campaign with strongest ROI on Facebook. We stress adopting a CRM (like Follow Up Boss) to capture notes, automate follow-up and event emails, and avoid missed touchpoints, noting Desi went from 24 to 89 deals after implementing a CRM. We also recommend using a calendar with time blocking, leveraging AI/ChatGPT for listing descriptions, social ideas, employee conversations, role-play objection handling, slide decks, and photo season changes, plus shared phone notes for team coordination.

00:00 Welcome and Setup

00:27 ManyChat Lead Machine

01:27 MiniChat Basics and ROI

04:07 CRM That Scales

06:02 Calendar and Time Blocking

07:14 AI for Real Estate

12:07 Notes and Team Sharing

13:19 Smartphone as Hub

15:19 Recap and Call to Action

Habit Stacking Tips for Realtors | Agents Without Borders

In this Agents Without Borders episode, Desi and Elizabeth discuss why “habits” are replacing “consistency” as the focus, and how realtors can build success through small, repeatable actions and habit stacking—attaching a new habit to an existing one using an “after blank, I will blank” formula.

They share examples like aiming for 20 conversations a day, reviewing yesterday’s texts while drinking coffee to update the calendar, and sending two check-in messages to past clients using scheduled texting (including iPhone scheduling and Follow Up Boss scheduling via browser) to avoid early-morning sends.

They also talk about building personal habits like breathwork for stillness and a morning gratitude journal, and explain that habits feel more forgiving than all-or-nothing consistency, creating momentum through the compound effect and strengthening confidence by keeping promises to yourself.

00:00 Welcome and Topic

00:27 Habits Buzzword Shift

01:09 Daily Habits and Stacking

01:54 Coffee Based Stacks

03:14 What Is Habit Stacking

04:32 New Habits to Build

06:16 Motivation vs Systems

08:28 Compound Effect Wins

09:48 Tiny Habits Examples

10:26 Tools and Next Episode

10:55 Create Your Own Habits

11:29 Comment Prompt and Wrap

How Toni Closed 60+ Real Estate Deals Solo (No Team) with a Servant’s Heart & Simple Daily Routine

This episode features Toni, a Twin Falls, Idaho agent who transitioned from 20 years as a nurse to nearly nine years in real estate and closed over 60 deals in one year with no team while raising three kids, including twins.

She attributes her success to prioritizing client care, confidentiality, and a “servant’s heart” over commissions, focusing on making clients feel heard and supported throughout their journey. Toni shares her strict daily routine—morning workout, family time, then two hours of thank-you cards and relationship-based calls—and explains her organic, intuition-led follow-up system using a small notepad rather than a CRM.

She discusses time blocking even while traveling, her goal to host small client/community events with a focus on better serving the local Hispanic community, and books shaping her mindset, including The Go-Giver, Ninja Selling, and Tell Me More.

https://www.instagram.com/twrealtyid/

00:00 60 Deals No Team

00:47 Meet Toni The Powerhouse

01:28 Client Care First

02:25 From Nursing To Real Estate

04:27 Early Builder War Story

06:05 Routine For 60 Deals

09:16 Follow Up Without A CRM

11:12 Servant Heart Mindset

12:14 Events And Intentional Growth

14:32 Books That Shaped Her

16:29 Mom Life Business Freedom

18:09 How To Connect With Toni

18:59 Final Thanks And Wrap