Episode Summary:

Few things can derail an assessment faster than assessors stuck at the login screen on Day One. In this episode, Areaka Jewell breaks down the two main options in PowerDMS for setting up assessor logins. You’ll learn the pros, cons, and nuances of each method, plus how recent system changes impact password setup. Most importantly, you’ll walk away with simple, practical tips to ensure assessors can log in smoothly and your assessment starts off stress-free.

Timestamps:

0:43 – The Day One panic when assessors can’t log in

1:12 – Today’s focus: assessor login options in PowerDMS

1:58 – Option One: agency-created credentials and the new forced password reset

2:51 – How to reset the password cleanly for assessors

3:49 – Option Two: assessor-created credentials via Welcome Email

4:13 – The benefit of assessors managing their own passwords

4:59 – Timing matters when granting rights

5:22 – Using pre-read packets to test access and share materials

5:50 – The drawback: you can’t see what assessors see with the Welcome Email option

6:18 – Pro tip: test, test, and confirm

7:07 – Wrap-up: preparation matters more than the option you choose

Resources & Links:

📄 Companion Document: Assessor Login Options

🎧 Related Episode: #30: POV: Assessor Access Made Simple

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Episode Description:

If you've ever wondered how to properly set up assessors in PowerDMS without accidentally giving them access to your entire system—or worse, none of what they actually need—this episode is for you.

Host Areaka Jewell shares her POV (point of view) on this common setup mistake and walks you through the six essential steps to give assessors the just-right level of access to your assessment. Whether you're prepping for a mock or a final review, you'll learn how to avoid the chaos of inbox overload or hidden attachments and instead create a clean, professional experience for your assessors.

And don’t worry, the companion document with all the steps and screen-by-screen instructions is linked below for easy reference.

Timestamps:

0:00 – Intro and what to expect

1:02 – Why this setup matters

2:20 – Step-by-step walkthrough

6:20 – What not to do anymore

6:44 – Final recap and key takeaway

7:38 – Free checklist + what’s next

8:05 – Sign-off

Companion Document:

Download the full step-by-step checklist here: Assessor Setup in PowerDMS

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Episode Description:

Ever run into that frustrating "Your file is ready" message in PowerDMS? It’s not just annoying — it can derail assessments, confuse users, and open the door to version control chaos. In this episode of Accreditation Made Easy, Areaka breaks down why this error happens, what it actually means behind the scenes, and how to fix it before it causes bigger problems. Whether it’s an outdated file format, system settings, or a locked PDF, she walks you through how to prevent these issues and keep your documents clean, accessible, and assessor-ready.

Timestamps:

0:43 – “Your file is ready” — what this PowerDMS message really means

1:13 – How it affects assessors and users alike

2:45 – The risks of staff downloading unprotected files

3:11 – What file formats work best in PowerDMS

4:10 – How to update your file to a modern format

4:35 – Checking your system settings (Admin > Settings > Documents)

5:30 – Using “View as PDF” in the document viewer

5:58 – What it means when that option is grayed out

6:31 – Recap: 3 common causes of the error

6:57 – Why this error is a red flag during assessments

7:28 – Get the free checklist to avoid these issues

Companion Content:

Issues Displaying Documents – Troubleshooting Guide

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Episode Description:

What do you do when the accreditation work you once loved starts to feel draining or meaningless? In this episode of Accreditation Made Easy, we explore the emotional toll of burnout and how to get your energy back. Areaka introduces the Accreditation Energy Audit and the three zones we all move through — Soul-Sucking, Sleepwalking, and Spark-Igniting. You’ll hear practical, mindset-based strategies to help you reconnect with your purpose, simplify your workload, and find support from others who understand the work you do. If you’ve been feeling stuck or overwhelmed, this episode is your invitation to pause, reflect, and reignite your spark.

Timestamps:

0:43 – What to do when the spark fades

1:14 – When was the last time you felt proud of your work?

2:06 – Areaka’s personal “soul-sucking” moment

2:33 – Why she created the Accreditation Energy Audit

2:58 – Zone 1: Soul-Sucking

4:00 – Zone 2: Sleepwalking

4:31 – Zone 3: Spark-Igniting

5:40 – Self-check: Which zone are you in?

6:05 – Three ways to start moving forward

6:06 – Reconnect with your why

7:12 – Cut the noise

8:10 – Find your people

8:40 – Burnout doesn’t mean you’re broken

9:16 – Join the Content Hub for deeper support

10:00 – Final encouragement to let your spark grow

Companion Content:

📄 Accreditation Energy Audit Worksheet

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Episode Description:

When you think of a hotel concierge, you picture someone who makes your stay effortless and memorable. Why not bring that same mindset to accreditation assessments? In this episode, Areaka Jewell explains the role of an Assessment Concierge—the agency staff member who ensures assessors feel welcome, supported, and comfortable before, during, and after their visit. From travel logistics to thoughtful touches like thank-you notes, learn how hospitality can transform the assessor experience and reflect positively on your agency.

Timestamps:

• 00:43 – Introducing the Assessment Concierge concept
• 03:12 – Building relationships early with assessors
• 05:08 – Handling travel, hotel reservations, and parking
• 07:35 – Adding hospitality touches (like chauffeur service)
• 09:18 – Securing facility access and escorts
• 11:07 – Creating a comfortable assessor workspace
• 13:09 – Preparing a thoughtful welcome packet
• 14:42 – Dining as a hospitality tool (and per diem considerations)
• 16:31 – Sending handwritten thank-you notes
• 18:07 – Final thoughts: turning logistics into hospitality
• 19:16 – Special freebie giveaway announcement

Companion Content:

📄 Assessment Concierge – PowerDMS Companion Content

Freebie Giveaway:

Have an assessment coming up? Add some hospitality flair to your assessor workspace with Accreditation Academy swag! Coffee mugs, coasters, or even a mouse pad—perfect companions to an external mouse and keyboard setup.

👉 Request Your Free Swag (while supplies last)



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Episode Description:

In this episode of Accreditation Made Easy, we take a closer look at how acronyms—common in the criminal justice field—can either help or hinder your accreditation work. From miscommunications that waste hours to the importance of spelling out terms, we explore practical strategies to keep your documentation clear, consistent, and assessor-ready. You'll learn how to create a living acronym glossary, the benefits of keeping it accessible, and how small changes in clarity can make a big impact on compliance and professionalism.

Timestamps:

0:00 – Introduction & prevalence of acronyms in criminal justice

0:44 – How acronyms can cause confusion

1:16 – Why misunderstanding acronyms impacts accreditation work

1:44 – The “UOF” misunderstanding example

2:52 – How misinterpretations can delay progress and create extra work

3:24 – Clear communication: asking until you’re sure

3:53 – Spelling out acronyms to remove ambiguity

4:26 – Creating and storing a living acronym glossary

5:00 – Why acronyms affect consistency and accuracy

5:39 – Ask, clarify, and write it down for future reference

6:07 – Free downloadable acronym list & sharing resources with your team

Companion Content: Acronyms Common in Accreditation

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Episode Description:

In this episode of Accreditation Made Easy, we explore the hidden value in looking back at your agency’s accreditation history. From archived assessments to the history tab of a standard, to comparing manuals without waiting for that “new version available” button—these tools can give you powerful insight into your agency’s journey toward compliance. Whether you’re brand new to accreditation or a seasoned assessor, these features can help you save time, build consistency, and deepen your understanding of the standards.

Timestamps:

0:00 – Introduction & why history matters in accreditation

0:40 – Archived assessments: what they are and how to access them

2:10 – Why toggling between active and archived assessments is so valuable

2:45 – History of a standard: how it works and why it’s useful

4:10 – Examples of when to use the history tab

4:45 – Compare manuals feature: how to view and compare any version

5:55 – Why looking back can improve your current compliance

6:25 – Companion documents overview & closing thoughts

Companion Documents:

• Archived Assessments
• History of Each Standard
• Compare Manuals Feature

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Know someone doing great things in the accreditation world—or want to share your own insights? We’re always looking for experienced Accreditation Managers, assessors, and change-makers to join us on the podcast. Sign up to be a guest or share with a colleague

Episode Description:

In this episode of the Accreditation Made Easy podcast, Areaka Jewell walks listeners through the major updates to the Accreditation Academy Content Hub. From a new improved folder organization to training videos, templates, and the ever-expanding proof bank, she details how the Hub has evolved into a powerful, practical tool for accreditation professionals at any stage. Whether you're brand new or in your fifth cycle, this episode is packed with updates and guidance on how to get the most from the Hub—plus a reminder to share the free version with others in your network.

Timestamps

0:00 – Introduction and purpose of the episode

0:45 – Background: Why the Hub was created

1:18 – Helpful Tips folder now organized into six subfolders

2:24 – Value of organization and how it helps

3:15 – Addressing the two most common questions

4:15 – Expanded templates and forms section

4:47 – Proof bank growth and how to use it

6:00 – Accreditation Manager training course overview

7:45 – Podcast episodes now embedded in the Hub

8:03 – Try the full version of the Hub free for 30 days

8:57 – Encouraging listeners to share the free version

9:22 – Final thoughts and subscription reminder

Companion Content

Referral Post – Pay It Forward

Connect with Areaka

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Know someone doing great things in the accreditation world—or want to share your own insights? We’re always looking for experienced Accreditation Managers, assessors, and change-makers to join us on the podcast. Sign up to be a guest or share with a colleague