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Ever wish that you could have a "do over" after a conversation at work? Do you often find yourself regretting what you've said to a coworker - or kicking yourself for not saying something better, stronger, or more precise? If so, you're like most people, and in Comebacks at Work, management professor and consultant Kathleen Kelley Reardon, Ph.D., provides the tips and tools you need to know what to say - and how to say it better - next time.

In her lively pull-no-punches style, Dr. Laura takes on the moral dilemmas of our time: from the mindless pursuit of pleasure and immediate gratification to taking the easy way out when those actions produce ugly or uncomfortable life-altering consequences. She demonstrates in no uncertain terms that personal values are never someone else's responsibility but your own and why choosing not to honor them actually compounds unhappiness.

Saying the right thing the right way can make the difference between sealing the deal or losing the account, getting a promotion, or getting a pink slip. It's essential to be pitch perfect - to get the right message across to the right person at the right time. In Pitch Perfect, Bill McGowan shows you how to craft the right message and deliver it using the right language - both verbal and nonverbal.

Filled with the wit and observational prowess that shaped Stanley Fish's acclaimed best seller, How to Write a Sentence, Winning Arguments guides listeners through the "greatest hits" of rhetoric. In this clever and engaging guide, Fish offers insight and outlines the crucial keys you need to win any debate, anywhere, anytime - drawn from landmark legal cases, politics, his own career, and even popular film and television.

We live our lives word by word - to build our relationships, to convey our points of view, to object to wrongs done to us or to others, to comfort our children and our friends. We also use the wrong words - sometimes unknowingly - and get ourselves into situations we'd rather not be in. As Stephen R. Covey points out in his introduction: "Words sell and words repel; Words lead and words impede; Words heal and words kill."

With her trademark no-nonsense voice and building on the principles developed during her long career as a licensed therapist, New York Times best-selling author Dr. Laura shows listeners how to survive enemies - traitors, backstabbers, and saboteurs - at work and at home.

We've all been there, sitting uncomfortably in a paper gown as a doctor impassively describes our prognosis. Sometimes it's simple and treatable. Other times we get news we can't fathom and then are faced with decisions that are literally life and death. In this revolutionary book, physician, behavioral scientist, and bioethicist Peter Ubel, M.D., reveals how hidden dynamics in the doctor/patient relationship keep us and our loved ones from making the best medical choices.

Today, most of us communicate from behind electronic screens, and studies show that Americans feel less connected and more divided than ever before. The blame for some of this disconnect can be attributed to our political landscape, but the erosion of our conversational skills as a society lies with us as individuals. And the only way forward, says Headlee, is to start talking to each other. In We Need to Talk, she outlines the strategies that have made her a better conversationalist - and offers simple tools that can improve anyone's communication.

It’s undeniable: women’s voices aren’t being heard - at work, at home, in every facet of their lives. The fault lies not with women, but in a culture that seeks to silence women’s voices. However, there are skills every woman can harness to understand her own voice and learn how to use it with confidence. Outspoken provides listeners with the insight, guidance, and encouragement they need to use their voice to successfully communicate in meetings, around the dinner table, and during future political debates.

A self-empowerment guide to achieving your fullest professional and personal potential, Don’t Take Yes for An Answer explains why positive feedback limits personal and professional growth and then teaches you how to embrace hard truths and critical feedback to escape mediocrity and break away from the pack. To stand out, attract the attention of those who can raise your profile, protect yourself during lean times, or gain the interest of future employers, you must harness three critical communication traits that human beings respond to most: AWE: Authority. Warmth. Energy.

In this timely, entertaining, and inspiring audiobook, Jedediah Bila chronicles her chaotic, confusing, and all-consuming love-hate relationship with - her cell phone. Stepping back from the whirlwind of texting, social media, and an endless sea of apps, Bila questions how our relationships, character, and sanity have suffered from our deep dive into the digital abyss. Exploring the toll that tech addiction took on her life, Bila reveals her missteps and mistakes, including several upending, life-altering months swirling in an ex-boyfriend’s cell-phone-enabled double life.

David Kwong has astounded corporate CEOs, TED talk audiences, and thousands of other hyper-rational people, making them see, believe, and even remember what he wants them to. Illusion is an ancient art that centers on control: commanding a room, building anticipation, and appearing to work wonders. Illusion works because the human brain is wired to fill the gap between seeing and believing.

Here's an approach that can make a genuine difference in the quality of your life and in the lives of those you love. Dr. Laura Schlessinger delivers a witty, wise, and workable moral philosophy based on the principle of personal responsibility. With a lively, pull-no-punches style, she takes on the moral dilemmas of our time, and demonstrates in no uncertain terms that personal values are always our own responsibility, and that choosing not to honor them actually compounds unhappiness. Finally, she explains that by disciplining self-indulgence and rising above temptation, we can discover the infinite pleasure, the true happiness, of the moral high ground.

Too often we find ourselves tangled up in difficult situations, like miscommunications and misunderstandings. The urge to people please, minimize our feelings, and let others overstep our boundaries puts us in tough spots, and it can feel impossible to find a way out. Yet the answer is simple: Just a short, to-the-point sentence used at the right moment can be the most powerful tool at our disposal.

In This Is for You, artist and bestselling author Lea Redmond casts a vision for gift-giving as you’ve never seen it before. At their best, she proposes, gift-giving and receiving are an opportunity to practice relational care at every scale for the good of people and planet. “Gifts are relationships in miniature,” Redmond writes, and this ultimate gift guide doubles as a manifesto on open-hearted living that can enrich all our relationships.

Negotiation is hard. It’s especially tough when you feel like the underdog—whether you face a ‘Godzilla’ counterpart, face threats of budget cuts during a downturn, or know that you need a deal more than the other side does. Seth Freeman can help. Freeman is an award-winning professor who has taught negotiation to thousands of leaders and students.

A comprehensive and thought-provoking investigation into one of the most polarizing words in the English language. Few words in the English language are as misunderstood as “like.” Indeed, excessive use of this word is a surefire way to make those who pride themselves on propriety, both grammatical and otherwise, feel compelled to issue correctives.

At once a practical guide and a heartfelt manifesto, this groundbreaking book challenges us to rethink our approach to listening and in doing so, transform our lives from the inside out. Whether listeners seek to strengthen their empathy, boost their performance at work, or foster genuine understanding across cultural, political, and generational divides, Deep Listening provides the tools and inspiration to unlock the power of lasting, meaningful connections.

Two former Harvard faculty—one an internationally-recognized negotiator and conflict management expert from Harvard Law, the other a leading behavioral neurologist and cutting-edge scientist from Harvard Med—join forces to introduce conflict resilience: the radical act of sitting in and growing from conflict to break the bad habits that sabotage our politics, workplaces, and most important relationships.

With the pop psychology of Malcolm Gladwell and the humor of Carrie Bradshaw, Romances & Practicalities combines a charming personal love story with research-backed self-help, including a set of 250 questions to help you foster deeper intimacy and get honest about what you’re really looking for in a partner.