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Stellar Customer Service gives you access to the wisdom and expertise of Pryor Learning in enhancing customer service at all levels and all industries. Anyone whose job has a public interface—and anyone who manages personnel who do—will find this book a concise, enjoyable, and indispensable guide.

Over the past twenty years, as he first worked as an early employee at Salesforce and later cofounded Okta, a publicly traded software company now valued at over $40 billion, Frederic Kerrest met hundreds of business leaders and investors in Silicon Valley and beyond. In Zero to IPO, he's collected a trove of nitty-gritty tips for each stage of a company's growth and assembled them into a clear blueprint for how to build a business. 

Would you like to be able to draw people towards you like a magnet? This book is NOT just another communication book and is NOT just a book of tips. This is the ultimate communication system for talking to anybody, anywhere, and in any situation. Using the scientific principles of communication and ©POWER2MIND technology, it will have you talking and communicating to anyone with confidence, charm, and conviction, rapidly and naturally.

The fact is, product-centered pitching simply doesn’t cut it anymore. Buyers don’t want to hear about your product’s features—they want to hear about how it can solve their problems or help them reach their goals. In The Revenue Acceleration Playbook, sales and marketing expert Brent Keltner introduces a proven go-to-market framework to increase personalization and authenticity across every step of the buyer journey—from initial buyer engagement and prospecting, to closing new deals and expanding customer relationships, to growing target market segments.

eBay Selling Made Easy walks you through what it takes to sell on eBay. It answers all of your questions, and gives you ideas about how to get started and grow your eBay business.Hundreds of thousands of small sellers are making $500, a $1000, even $2500 every month working part time from their kitchen table or garage. How about you? Are you making your fair share? If not, this book will help you understand - selling on eBay isn't a game. You need to have a plan.

The Sales Acceleration Formula provides a scalable, predictable approach to growing revenue and building a winning sales team. Everyone wants to build the next $100 million business, and author Mark Roberge has actually done it using a unique methodology that he shares with his listeners. As an MIT alum with an engineering background, Roberge challenged the conventional methods of scaling sales utilizing the metrics-driven, process-oriented lens through which he was trained to see the world.  

Taking a brass tacks approach to communication, How to Have Confidence and Power in Dealing with People explains how to interact with others as they really are, not as you would like them to be. The goal is to get what you want from them successfully - be it cooperation, goodwill, love or security.

You want to grow your income, but you're so busy that you often feel like there's just not enough time in the day to fit in everything that needs to be done! Sound familiar? Don't worry. Now you have access to over 160 years of excellence in coaching, training, hiring, motivating, managing, and leading from the Southwestern Company salespeople.

With over two million active sellers on Amazon, more and more people are discovering the lucrative opportunities available to them as online distributors. Now, you can create an online business that allows you to decide where and when you want to invest your time and energy - without breaking the bank. But recognizing those opportunities doesn't necessarily mean you know how to take advantage of them, and that's where The Amazon Code comes in.

The front-line sales manager - field general celebrates the importance of FLSMs to the firm’s current and future health. More importantly, the book offers a roadmap for firms and their sales leaders to provide FLSMs with the will and the skill to get behind a customer-centric strategy, and embrace the multitude of organizational changes to make that happen. Furthermore, this book plows new ground in demonstrating and exploring one of the most under-researched, yet overly important, roles in business - not only in the salesforce, but in the entire firm.

The 4040 Solution is your unique guide to mastering emotional energy! It is the solution to ending painful and destructive dramas, whether in the boardroom, coaching session, sales meeting, at home, or in conversations with yourself. Unlike most emotional intelligence books that focus on thinking your way through emotional problems, this audiobook helps you learn how to feel your way through them so that you can feel good about yourself afterward.

Whether you are planning to start your first business, or are growing an existing business, having a mentor who has been there and done it before is an invaluable tool.

In Inspire, best-selling author Yazmín Torres Padilla shows entrepreneurs how to grow their sales team by serving with love, engaging their team’s passions, and refining their skills. It can be difficult to find salespeople who make important deals and maintain customer relationships. Yazmín Torres Padilla has much experience in this line of work and uses her expertise to help those whose sales teams are having difficulties scaling up and keeping the customer in mind at the same time.

This is the most complete catalogue of cutting-edge negotiating tactics ever published. This blockbuster work is written as a playbook, a field guide, so lawyers, sales professionals, and other dealmakers will actively use it as negotiations proceed. Use the tactics individually or in combinations.

The only thing that’s certain when you’re selling on eBay is change. Policies change at least twice a year, so do item categories. The newest elephant in the room is eBay’s announcement that both eBay and PayPal were hacked. Nearly 150 million user ID’s are at risk. Every time users sign in they are reminded they need to change their passwords. If they want to buy or sell anything they hit a brick wall until they change their password.

Old-school closing is old news. In today's world, prospects are over-exposed to marketing and are sales-resistant. Use these closes to help our prospects move forward and say “yes” to our offers. Not every close is perfect for every prospect. We want a variety of closes. Let’s choose which close is best for our prospects, and most natural for us. Never be afraid of closing again. In fact, we will look forward to closing. Happy times ahead!

MAKE 'EM SAY YES All of us are involved in selling every day. Whenever we present a product or a principle, inform a client, or instruct a child, we are engaging in the art of effective persuasion. Allow America's master of the art of selling explain proven, practical sales techniques all of us...

Using techniques developed by politicians, advertisers, crooks, and other masters of their own universe, when being applied, can help you to analyze anyone around you or in your life. This can be done so that you can have a profound influence on the way they think and getting exactly what you want from them. This practical guide is filled with examples of how to modify the results based on the desired goal and will teach you how to know what makes your target tick.

Whether you're in sales, interact with people on a regular basis in your profession, or you just want to be more persuasive, the single most important thing you can do is to learn how to sell. Imagine knowing the words, techniques, closes, and tactics of the top 5% of salespeople in America. If you had this insight, you could radically change your life, explode your income, and live the life of your dreams...and there’s no one more qualified to teach you those skills than Tom Hopkins, the builder of sales champions.

The following audiobook will discuss 30 strategies you can use in order to help you properly manipulate anyone. Whether you are trying to sell a product, a service, or simply get someone to do you a favor, you will learn manipulation can help you get those types of results.