検索キーワード： 紛争解決・調停

This is a book of practical advice for restoring the vibe when trust has been tested, damaged or even broken. It provides an introduction to the Mindful Improv Thinking framework for initiating, engaging and recovering from the difficult conversations that ultimately strengthen trust. Damaged trust is an inevitable reality of collaboration. Good people get it wrong sometimes. We say the wrong thing, drop the ball, and have areas of needed growth that impact our colleagues in ways unintended. What happens next is what determines culture.

‘A brilliant book’ Alastair Campbell, The Rest is Politics 'The essential, must-read insider account of the West’s cat and mouse economic warfare against Russia and how it is changing the face of global trade. Magisterial and gripping’ Catherine Belton ‘A brilliant, engagingly written...

Crises are inevitable, but your response to them can shape your legacy. In a world where crises seem to be the new normal, leadership that adapts is more vital than ever. In his new book How Not to Waste a Crisis bestselling Tod Bolsinger offers a refreshing perspective on turning chaos into opportunity. Unlike a typical leadership book, How Not to Waste a Crisis is an invitation to rethink and redefine your approach to leadership in times of upheaval. What sets How Not to Waste a Crisis apart is its vibrant storytelling, engaging illustrations, and practical exercises.

Ed Beltran, the CEO of a powerhouse leadership communication company, believes the antidote to stressed-out workplaces starts with conversation. Beltran has developed a science-based model to reduce stress and help people build what he calls fierce resilience. By leveraging the power of conversations, individuals discover their unique stressors, master skills to neutralize stressors, and build unwavering resilience that elevates their emotional well-being.

Виктор Шейнов — конфликтолог, психолог и социолог, бизнес-тренер. Разработал теорию перманентного системного управления конфликтами в социальных группах и организациях и реализующую ее социальную технологию. Автор более 250 научных работ, более 30 книг. Доктор социологических наук, профессор, академик Международной академии информационных технологий. Каждый из нас периодически в жизни сталкивается с конфликтами на работе или в семейной жизни, и иногда с собой. В книге Управление конфликтами рассматриваются психологические механизмы возникновения и развития конфликтов.

In three must-listen books, you’ll master effective communication one step at a time. The Communication Guru Collection teaches you how to talk effectively, master small talk, and listen empathically. Every book in the collection delivers highly practical techniques that you can quickly apply to your everyday conversations. Using the skills in each book, your communication ability will skyrocket, leading to more meaningful connections, more effective conflict resolution, and a greater influence on everyone graced by your company.

Do you feel like you’re always busy but never progressing? Unchain yourself from the grip of delay and dive into "Time Management for Procrastinators," the essential guide for those constantly postponing tasks and grappling with the elusive tick-tock of the clock. This transformative book exposes the root causes of procrastination and arms you with practical strategies. Reclaim your work-life balance.

This is not soft-on-crime, feel-good philosophy, but rather a concrete effort to bring justice and healing to everyone involved in a crime. In The Little Book of Restorative Justice, Howard Zehr, the father of restorative justice and is known worldwide for his pioneering work in transforming understandings of justice, first explores how restorative justice is different from criminal justice. Then, before letting those appealing observations drift out of reach into theoretical space, Zehr presents restorative justice practices.

Unlock the secrets to powerful communication with "The Art of Effective Communication: Mastering the Skills for Personal and Professional Success." This insightful guide delves into the essential techniques and strategies needed to convey your ideas clearly and persuasively. Whether navigating the complexities of workplace interactions, strengthening personal relationships, or presenting your thoughts in public, this book offers practical advice and real-world examples to enhance your communication prowess.

Start building bridges instead of barriers! This essential guide offers a simple five-part framework that will help you have honest and enlightening conversations despite deep and fundamental disagreements.

Our public lands are the places we go for relief from modern society and to know ourselves better. They are also the economic basis for one of our nations strongest economic pillars: the outdoor recreation industry. Every day, we face severe news reports of the state of climate change. All the while our current Supreme Court is rolling back clean air standards as the former administration did their best to dismantle our clean water laws and weaken protections on our treasured public lands.

Manifestieren? Seien wir doch mal ehrlich, so wie das all die Persönlichkeitsentwicklungs-Gurus beschreiben, klappt das doch bei den wirklich wichtigen Dingen meistens nie. Es scheint sogar so, je mehr du dir etwas wünschst, desto schneller läuft es vor dir weg. Und in dir wächst die leise Ahnung, dass Manifestieren schon etwas mehr benötigt als Visualisieren und Vertrauen ins Universum. Manchmal fühlt sich das Ganze eher nach Sudoku und Exit Game an als nach Regelhaftigkeit und Urvertrauen.

Os conflitos estão cada vez mais presentes em nossa vida. Eles dividem a sociedade, envenenam nossas relações e nos impedem de colaborar uns com os outros. Ameaçam tudo o que valorizamos e amamos – da família ao trabalho, da democracia ao futuro do planeta. A verdade é que nunca solucionaremos todos os conflitos, mas podemos transformá-los. Com décadas de experiência nas negociações mais difíceis ao redor do mundo, William Ury nos ensina a criar um caminho para o possível, encontrando maneiras criativas de converter conflitos destrutivos em soluções positivas para todas as partes.

In the ruthless arenas of business and life, playing fair doesn't always get you to the top. "The Dirty Playbook: How to Outwit and Outmaneuver the Competition in Business and Life" is your ultimate guide to mastering the art of strategic deception and manipulation to achieve unparalleled success. This provocative and insightful book delves into the time-tested tactics used by history’s most cunning strategists, from ancient generals to modern CEOs. You'll uncover the secrets of creating illusions, spreading misinformation, and leveraging psychological manipulation to outsmart your rivals.

Leadership, today more than ever, isn't just about guiding a team; it's about inspiring, understanding, and connecting with individuals from diverse backgrounds, each carrying unique aspirations and challenges. In an age where 70% of employees report feeling disengaged at work, the call for leaders who can ignite passion and drive in their teams has never been louder. That's where this book comes in your ally in navigating these complex terrains of modern leadership. It's a deep dive into the skills that set apart good leaders from great ones.

Özden Aslan, Zor İnsanlarla Zorlanmadan Baş Etmek adlı kitabında olduğu gibi, yine üç farklı zor insan tipiyle baş etmenin yollarını anlatıyor. İşte Zor İnsanlar, yarattığı beklentiyi tamamen karşılıyor. Çevremizde mutlaka bir Demir, Engin Yayınevi Bilgin, Dr. Hüsnü veya Nurcan vardır. Böyle kişilerle baş etmenin akıl oyunlarıyla dolu yolları bu kitapta. Zaman zaman güldüren, güldürürken de öğreten harika bir kitap. Dinçer Maden Harikaydı, bir solukta okudum. Öyküler, eğitici ve etkileyici; kendinizden bir parça buluyorsunuz. "Bu kişiye böyle davramrsam baş edebilirim" diyorsunuz ve ders çıkarıyorsunuz.

For the first time, the four most popular restorative justice audiobooks in the Justice & Peacebuilding series —The Little Book of Restorative Justice: Revised and Updated, The Little Book of Victim Offender Conferencing, The Little Book of Family Group Conferences, and The Little Book of Circle Processes — are available in one audio volume.

Managing conflict is a core capability for today's leaders. In this book, Mark Rosenberg draws on his extensive experience as an executive coach and mediator to provide leaders with insights and practical tools to improve communication and master hard conversations. Mastering Hard Conversations provides a proven, practical, structured approach to help you become a better leader by improving your communication and conflict management skills.

Negotiation can make the difference between success and failure, a win or a loss, a 'no' or a 'yes'. But what if you are coming up against a brick wall due to implicit prejudice or even outright discrimination? Be Who You Are to Get What You Want is for anyone who is frustrated with dealing with bias in the everyday negotiations that are part of their professional and personal lives. Drawing on decades of training and experience as a negotiator in high-stakes situations, Damali Peterman has developed successful strategies that will help you become the best communicator that you can be.

Have you ever felt invisible? Your lips are moving, but no one's hearing you. It's frustrating when your great ideas or insights are overlooked. It can make you want to scream! Instead, take the next thirty days to learn and implement powerful tactics to improve your quality of communication. Whether making a case for budget dollars, being interviewed by a reporter, speaking up in a staff meeting, or having a heart-to-heart with your partner, your voice is important.