検索キーワード： ビジネスコミュニケーション

告别死记硬背的销售话术与令人焦虑的业绩压力，真正的高效转化源于精准洞察客户购买心理与底层决策逻辑。当你不再被买家表面上的拒绝理由牵着鼻子走，每一次沟通都会变得从容不迫。这是一套专为渴望突破职场瓶颈、...

当潜在客户在电话接通的头十秒就准备挂断时，只要放弃生硬推销并转换一个探索性沟通视角，你就能立刻扭转销售败局。面对业绩停滞与对陌生开发的恐惧，打破常规的对话框架将带你迅速走出低谷。...

Communication should be clear and concise, and we should get to the point quickly. The problem is we don’t always know how to do this. What does it mean to be concise? How can a complex topic be summarized in just a few lines? This award-winning book is a step-by-step guide for clear, concise communication in everyday work conversations. Being concise is not about trying to condense all the information into 60 seconds. It is about having clear intent, talking about one topic at a time, and focusing on solutions instead of dwelling on problems.

Part of the bestselling Surrounded by Idiots series, read by David John! Internationally bestselling author Thomas Erikson shares the secrets of dealing with everyday narcissists. Are the narcissists in your life making you miserable? Are you worn out by their constant demands for attention...

Leadership can be a blessing or a curse. It can help people rise up to a better life, or it can cause people to fall into despair. Become part of the solution by becoming a high-road leader. The world’s most influential leadership expert, John C. Maxwell, tackles the problem of our divided...

Work relationships can be hard. The stress of dealing with difficult people dampens our creativity and productivity, degrades our ability to think clearly and make sound decisions, and causes us to disengage. In Getting Along, workplace expert and Harvard Business Review podcast host Amy Gallo identifies eight familiar types of difficult coworkers—the insecure boss, the passive-aggressive peer, the know-it-all, the biased coworker, and others—and provides strategies tailored to dealing constructively with each one. 

The different ways that social change happens, from unleashing to nudging to social cascades. How does social change happen? When do social movements take off? Sexual harassment was once something that women had to endure; now a movement has risen up against it. White nationalist sentiments, on...

Globalization means that we need to be prepared to interact with people from a wide range of cultures. But it's impossible to learn the particular customs and traits of every culture you might regularly come into contact with. Cultural Intelligence teaches techniques that will allow you to function effectively in any culture. Instead of providing a laundry list of culturally specific dos and don'ts, Thomas and Inkson show how to pay attention in a mindful and creative way to cues in cross-cultural situations.

Communications Skills for Project Managers provides practical advice and strategies for ensuring success, even in the face of shifting organizational priorities, constantly evolving expectations, and leadership turnover. This important guide gives listeners the skills they need to keep everyone in the loop.  

Getting through to someone is a critical, fine art. Whether you are dealing with a harried colleague, a stressed-out client, or an insecure spouse, things will go from bad to worse if you can't break through emotional barricades and get your message thoroughly communicated and registered...

Negotiation-whether brokering a deal, mediating a dispute, or writing up a contract-is both a necessary and challenging aspect of business life. This guide helps managers to sharpen their skills and become more effective deal makers in any situation.

In this new edition, updates have been made to 30 percent of the audiobook that delves into the fresh challenges inherent in today's workplace, including new stories and case examples, as well as an entire additional chapter with a focus on humble inquiry in the context of remote and hybrid work.

The modern working world doesn't leave much time for reflection. Leaders in particular are encouraged to speed ahead, make quick decisions, and seek swift solutions to any problem that may arise. However, the full-speed-ahead approach can backfire. By taking time to pause and reflect, it's possible to notice new pathways and develop innovative solutions that allow for impactful results. Executive coach Janet M. Harvey has worked with leaders and teams around the world to explore the common tensions that arise in the workplace.

Successfully grow your business and improve customer and employee happiness with this New York Times bestseller book written by the CEO of Zappos. As the CEO of one of Fortune Magazine's "Best Companies to Work For," Tony Hsieh knows that keeping people happy is the key to professional growth...

This boxset includes the most powerful collection of books on communication skills that will help you improve every area of your life, including career and business, social life and relationships. It will quickly lead you to more rewarding and fulfilling relationships, as well as a more successful and enriching professional life.

Speak your mind effectively! The best, most direct way to convey your intelligence, expertise, professionalism, and personality to other people is through talking to them. But most people have no idea what they sound like. And even if they do, they don’t think they can change it. It’s the Way You Say It is a thorough, nuts-and-bolts guide to becoming aware and taking control of how you communicate with others. Dr. Carol Fleming provides detailed advice and scores of exercises.

'Full of compelling advice on how to lead more effectively by choosing your words more wisely' -ADAM GRANT, author of Originals and Give and Take Your words matter more than you think Most of us use the language we inherited from a time when workers worked with their hands and managers worked...

プレイヤーとして優秀だったからこそ直面する新任管理職の壁を打ち破り、「自分が頑張る」から「人が動きやすい場をつくる」リーダーへと生まれ変わるための実践的マネジメント術。昇格直後の戸惑いや、部下とのミ...

連日のテレアポでガチャ切りされる絶望感を終わらせ、見込み客の警戒心を解いて自然な対話を引き出す、コールドコールの常識を覆す画期的な営業アプローチを手に入れませんか。受話器を握る手が重く、断られる恐怖...

「自分の意見が正しく伝わらない」という悔しさを手放し、論理的なコミュニケーションで相手の深い納得と共感を引き出す実践的な説得スキルを手に入れましょう。毎日の通勤時間や仕事前の隙間時間を活用して、ビジ...