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The must-read New York Times bestseller that's redefining hospitality and inspiring readers in every industry. - Featured in FX's The Bear and Showtime's Billions - JP Morgan NextList Pick Will Guidara was twenty-six when he took the helm of Eleven Madison Park, a struggling two-star brasserie...

“One of the 12 best business books of all time…. Timeless principles of empowering leadership.” – USA Today "The best how-to manual anywhere for managers on delegating, training, and driving flawless execution.” —FORTUNE Marquet was a Naval Academy graduate and an experienced officer...

О практическом использовании силы доверия в бизнесе, причем именно в наших современных реалиях, когда никто никому не доверяет. Дмитрий Норка рассказывает о доверии не как о ценности, а как об инструменте, который позволяет достигать больших высот каждому, кто им пользуется. Он не просто призывает учитывать интересы клиентов и контрагентов, но и объясняет, почему это выгодно. Низкий уровень доверия—это необходимость тратить больше времени и сил на переговоры и согласования, на строгое соблюдение «техник закрытия» и прочих правил. Нет доверия—компании теряют ресурсы.

You’re not crazy. You’re being manipulated. If you constantly second-guess yourself at work, feel confused after conversations, or wonder why nothing you do ever seems right, you may be dealing with workplace gaslighting. And it can quietly destroy your confidence, your performance, and your mental health. In Gaslighting at Work, the author guides you through how toxic and narcissistic bosses manipulate reality and show you exactly how to protect yourself and fight back with clarity and strategy.

Vincent Stanley, Patagonia's director of philosophy, with Yvon Chouinard, founder and former owner of Patagonia, draws on fifty years' experience to challenge all business owners and leaders to rethink their businesses in a time of cultural and climate chaos. The authors describe the current impact of manufacturing, commerce, and traditional capitalism on the planet's natural systems and human communities, and how that impact is forcing business to change its ways.

In the tradition of Phil Knight's Shoe Dog comes the incredible untold story of how Netflix went from concept to company-all revealed by co-founder and first CEO Marc Randolph. Once upon a time, brick-and-mortar video stores were king. Late fees were ubiquitous, video-streaming unheard was of...

ビッグモーター、ジャニーズ、電通だけじゃない。次々と起こる不祥事・事件は、大企業を中心にした「中身ゼロ」な空疎な仕事から来ている。底抜け怠惰な社内政治社長、名ばかり管理職、オレオレ新人など、社内は惰性と負のスパイラルが続く。

Award-winning journalist Gillian Tett “applies her anthropologist’s lens to the problem of why so many organizations still suffer from a failure to communicate. It’s a profound idea, richly analyzed” (The Wall Street Journal), about how our tendency to create functional...

You make thousands of choices throughout your life—big and small—about your values, relationships, priorities, and direction. But have you ever paused to consider how you make those decisions? Most people focus on the issue at hand, not the process that helps them make the right decision. That’s like jumping to an answer before you understand the question—reacting out of habit, instinct, or emotion without a clear framework to guide you.

What if your leadership was measured not just by results, but by how you are experienced when it matters most? In a world overflowing with noise, superficial influence, and fragile trust, even the most capable leaders are often misunderstood in critical moments. Not because they lack intelligence or intent, but because how they show up does not consistently reflect the quality of their thinking. In Executive Abundance, bestselling author, Global Credibility Expert, and TEDx speaker Dr.

Major corporations exercise enormous control over our lives. They influence how we think, what we buy, who we vote for, and how our society evolves. They are key drivers of the wealth that fuels our economic system, and their power insulates them from strict government regulations and accountability. In this setting, corporate abuses—pollution, toxic and inhumane work environments, defective products—go unchecked. When the government refuses to corral industry's misdeeds, advocacy groups turn to corporate campaigns to expose and change harmful behavior.

Steven Mandis charts the evolution of Goldman Sachs from an ethical standard to a legal one and uncovers the forces behind what he calls Goldman's "organizational drift". Drawing from his firsthand experience; sociological research; analysis of SEC, congressional, and other filings; and a wide array of interviews with former clients, detractors, and current and former partners, Mandis exposes the pressures that forced Goldman to slowly drift away from the very principles on which its reputation was built.

In the age of Big Data we often believe that our predictions about the future are better than ever before. But as risk expert Gerd Gigerenzer shows, the surprising truth is that in the real world, we often get better results by using simple rules and considering less information. In Risk Savvy, Gigerenzer reveals that most of us, including doctors, lawyers, financial advisers, and elected officials, misunderstand statistics much more often than we think, leaving us not only misinformed, but vulnerable to exploitation. 

Today's networking technologies - wikis, blogs, and social networking sites - are changing how we build professional relationships and work collaboratively. In this insightful audiobook, three organizational development experts from Oracle Corporation offer executives down-to-earth strategies for leveraging the power of social media to build more effective and agile organizations, engage employees, and sustain competitiveness. 

The world of leadership has changed dramatically since 100 Ways to Motivate Others was written, and now Chandler and Richardson have revised and refreshed their organizational classic to meet the times. They have crafted a vital, user-friendly, inspirational guide for executives, managers, and professionals - and those aspiring to reach their level.

Global technology executive, serial entrepreneur, and angel investor Elad Gil has worked with high-growth, tech companies like Airbnb, Twitter, Google, Stripe, and Square as they've grown from small companies to global enterprises. Across all of these breakout companies, a set of common patterns has evolved into a repeatable playbook that Gil has now codified in High Growth Handbook.

This book offers a concise, accessible guide to the key concepts and applications in Otto Scharmer's classic Theory U. Scharmer argues that our capacity to pay attention coshapes the world. What prevents us from attending to situations more effectively is that we aren't fully aware of that interior condition from which our attention and actions originate. Scharmer calls this lack of awareness our blind spot. He illuminates the blind spot in leadership today and offers hands-on methods to help change makers overcome it through the process, principles, and practices of Theory U.

Penguin presents the audiobook edition of Find Your Why by Simon Sinek, David Mead and Peter Docker, read by Stephen Shedletzky and with an introduction by the author. Start With Why has led millions of readers to rethink everything they do, in their personal lives, their careers and their...

The Experience is a unique guide to mastering the art of customer service and service relationships, based on the principles employed at the renowned leader in customer experience - the Walt Disney Company. Co-author Bruce Loeffler spent 10 years at Disney World overseeing service excellence. He has partnered with Brian T. Church to show you how to bring that same level of care and value to your own organization.

Reap the benefits of a diverse workforce. We've combed through hundreds of Harvard Business Review articles and selected the most important ones to help you create a culture that seeks and celebrates difference. This book will inspire you to: identify and address bias; short-circuit discrimination instead of unintentionally feeding it; attract, retain, and engage talented people who represent myriad identities; ensure that everyone has equal access to growth opportunities; trade outdated policies for practices that are proven to foster inclusion; and more.