AI transformation is fundamentally a human transformation, not a technology project. Success depends on taking deliberate steps to build AI literacy across your entire organisation while managing fear and maintaining team cohesion.

Most companies are still at the beginning of their AI journey. The key is to start with a clear plan that's reviewed regularly, ensure everyone from board level to front desk has basic AI literacy, and create psychological safety by addressing fears about job loss.

Stephen Hunt is serial entrepreneur whose AI journey dates back to 2011, when he used machine learning and neural networks to for ad targeting. He founded the Square Wave initially as a hobby project to help him understand AI, and he now works with clients on AI transformation, providing training and helping organisations develop AI strategies.

Three reasons to listen

• Understand the leadership, rather than the technical challenges posed by AI transformation
• Start building AI literacy immediately through research, prompting, and training
• Reframe AI as an opportunity for humans to be amplified rather than replaced

Episode highlights

• [00:12:53] What opportunities is AI presenting right now?
• [00:19:46] How to start taking advantage of AI
• [00:22:12] Three core AI literacy skills
• [00:26:40] Start with clarity
• [00:31:12] Where to start
• [00:35:52] Steve's media recommendation
• [00:38:12] Takeaways from Pia and Dan

Links

• Connect with Steve via LinkedIn
• The Square Wave
• Startups Decoded – Steve’s podcast recommendation
• Track and improve your team performance with Squadify
• Leave us a voice note

Many groups calling themselves teams are actually "TINOs" (Teams In Name Only) — collections of individuals focused on their own functional KPIs rather than collective goals. Transforming them into real teams needs three critical elements: a shared goal that transcends individual targets, genuine interdependence through cross-functional strategies, and executing together on making work visible and collaborative.

Three reasons to listen

• Identify the telltale signs you’re in a Team in Name Only
• Transform TINO behaviour into genuine teamwork
• Build psychological safety and interdependence amongst team members so they feel supported rather than isolated

Episode highlights

• [00:01:58] What is a TINO?
• [00:05:31] Defining a clear team
• [00:10:27] The challenges of increased visibility
• [00:12:53] You don't need to wait for a crisis

Links

• Track and improve your team performance with Squadify
• Leave us a voice note

Teams often struggle with hidden dysfunctions that disguise themselves as positive behaviours, like pretending everything’s fine when it isn't, making decisions in corridors rather than as a team, and heaping blame on a single person rather than addressing systemic issues.

These patterns are particularly insidious because they hide under seemingly good intentions, making them difficult to spot and address.

Noj Hinkins is a team coach and leadership development consultant. He’s been working with senior teams for the past 15-20 years, typically at director level and above, doing one-on-one coaching, team building, and leadership development work. He specialises in identifying dysfunctions that can hold teams back.

Three reasons to listen

• Recognise when toxic positivity is preventing your team from addressing real problems and creating a disconnect between team members
• Identify and eliminate covert processes that override team decisions
• Spot scapegoating patterns where teams blame one person for systemic issues

Episode highlights

• [00:12:50] Team patterns in 2026
• [00:14:19] Toxic positivity
• [00:24:23] Covert process
• [00:30:33] Scapegoating
• [00:41:39] What to do first if you spot these patterns
• [00:43:34] Noj's media recommendation
• [00:44:53] Takeaways from Dan and Pia

Links

• Covert Processes at Work, by Robert Marshak
• So Far So Good, by the Blue Moon – Noj’s media recommendation
• Track and improve your team performance with Squadify
• Leave us a voice note