In this episode, Jamie welcomes Kristi Faltorusso, https://www.kristifaltorusso.com at KRISTI FALTORUSSO, to discuss the critical role of customer success in early-stage companies. Kristi shares her journey from a decade in publishing and marketing to transforming customer success teams in the B2B space. The conversation explores the benefits of proactive customer success strategies and the challenges companies face when they wait until issues arise. Whether you’re a founder, team leader, or just curious about enhancing customer relationships, this episode offers practical insights on building a strong customer success foundation.

🔗 Guest & Resources
Connect with Kristi Faltorusso: https://www.linkedin.com/in/kristiserrano/
Check out KRISTI FALTORUSSO: https://www.kristifaltorusso.com

🤝 Connect with Me: https://www.linkedin.com/in/jamieschneiderman/
Unstuck Your Business: www.unstuckyourbusiness.com

📌 Chapters
00:00 – Welcome and Introduction to Kristi Faltorusso
00:36 – Understanding KRISTI FALTORUSSO
01:43 – Kristi Faltorusso's Journey and Insights
02:30 – Major Shifts in the Industry
04:11 – Key Technologies and Innovations
05:37 – Market Demands and Challenges
06:54 – Opportunities and Cautions in the Field
09:42 – Real-world Applications
11:13 – The Future of Content and Learning
12:17 – Insights on Collaboration and Teamwork
14:13 – Strategies and Best Practices
15:20 – Balancing Creativity and Growth
16:56 – Lessons Learned
18:24 – Engaging with KRISTI FALTORUSSO
19:56 – Final Thoughts and Key Takeaways

🔑 Keywords
customer success, early-stage companies, business growth, customer retention, problem-solving, startup strategy, proactive approach, founder insights, team leadership, scaling customer success systems

👉 Want to be on the podcast? Send an email to jamie@unstuckyourbusiness.com

In this episode, Jamie welcomes Jeff Wallace from Silicon Valley in Your Pocket to discuss the intricacies of startup accelerators and the journey of international founders. Jeff shares his extensive experience in the entrepreneurial ecosystem, highlighting the importance of investor readiness and the challenges faced by early-stage startups. The conversation dives into the role of mentorship, the significance of aligning incentives, and the common misconceptions founders have about funding. Whether you’re a security professional, team leader, or just curious about the future of startups, this episode offers practical insights on navigating the complex world of entrepreneurship.

🔗 Guest & Resources
Connect with Jeff Wallace: https://www.linkedin.com/in/jeffwallace913/
Check out Silicon Valley in Your Pocket: http://www.siliconvalleyinyourpocket.com

🤝 Connect with Me: https://www.linkedin.com/in/jamieschneiderman/
Unstuck Your Business: www.unstuckyourbusiness.com

📌 Chapters
00:00 – Welcome and Introduction to Jeff Wallace
00:36 – Understanding Silicon Valley in Your Pocket
01:43 – Jeff Wallace's Journey and Insights
02:30 – Major Shifts in the Industry
04:11 – Key Technologies and Innovations
05:37 – Market Demands and Challenges
06:54 – Opportunities and Cautions in the Field
09:42 – Real-world Applications
11:13 – The Future of Content and Learning
12:17 – Insights on Collaboration and Teamwork
14:13 – Strategies and Best Practices
15:20 – Balancing Creativity and Growth
16:56 – Lessons Learned
18:24 – Engaging with Silicon Valley in Your Pocket
19:56 – Final Thoughts and Key Takeaways

🔑 Keywords
startup finance, investor readiness, due diligence, financial modelling, startup reporting, fundraising preparation, SaaS metrics, tech founders, cash flow management, management accounts, financial operations, startup compliance, data room management, VC expectations, scaling finance systems

👉 Want to be on the podcast? Send an email to jamie@unstuckyourbusiness.com

In this episode, Jamie welcomes Mine (Kocadag) Dedekoca from Happy Work Studio to discuss the importance of well-being strategies in the workplace. Mine shares the journey of Happy Work Studio, focusing on designing sustainable well-being programs that support employee happiness and prevent burnout. The conversation explores the shift in workplace culture post-pandemic, emphasizing the need for psychological safety and a human-centric approach in both startups and larger organizations. Mine also delves into her dual role as a venture partner and angel investor, highlighting the significance of investing in immigrant founders and the intersection of happiness and success in business. Whether you’re a startup founder, team leader, or just curious about the future of work, this episode offers practical insights on creating a thriving workplace environment.

🔗 Guest & Resources
Connect with Mine (Kocadag) Dedekoca: https://www.linkedin.com/in/minededekoca/
Check out Happy Work Studio: http://www.happywork.studio

🤝 Connect with Me: https://www.linkedin.com/in/jamieschneiderman/
Unstuck Your Business: www.unstuckyourbusiness.com

📌 Chapters
00:00 – Welcome and Introduction to Mine (Kocadag) Dedekoca
00:36 – Understanding Happy Work Studio
01:43 – Mine (Kocadag) Dedekoca's Journey and Insights
02:30 – Major Shifts in the Industry
04:11 – Key Technologies and Innovations
05:37 – Market Demands and Challenges
06:54 – Opportunities and Cautions in the Field
09:42 – Real-world Applications
11:13 – The Future of Content and Learning
12:17 – Insights on Collaboration and Teamwork
14:13 – Strategies and Best Practices
15:20 – Balancing Creativity and Growth
16:56 – Lessons Learned
18:24 – Engaging with Happy Work Studio
19:56 – Final Thoughts and Key Takeaways

🔑 Keywords
startup finance, investor readiness, due diligence, financial modelling, startup reporting, fundraising preparation, SaaS metrics, tech founders, cash flow management, management accounts, financial operations, startup compliance, data room management, VC expectations, scaling finance systems

👉 Want to be on the podcast? Send an email to jamie@unstuckyourbusiness.com

In this episode, Jamie welcomes Scott Kelly, https://evtit.com at EVT IT, to discuss the journey of supporting early-stage technology companies. Scott shares insights from his extensive experience in the industry, including his work with Black Dog Venture Partners, where he has helped entrepreneurs raise approximately five billion dollars and facilitated around thirty exits. The conversation explores the benefits of building the right team and understanding market needs, as well as the challenges technical founders face when it comes to marketing and sales. Whether you’re a security professional, team leader, or just curious about the future of entrepreneurship, this episode offers practical insights on scaling businesses and navigating the startup landscape.

🔗 Guest & Resources
Connect with Scott Kelly: https://www.linkedin.com/in/blackdogceo/
Check out EVT IT: https://evtit.com

🤝 Connect with Me: https://www.linkedin.com/in/jamieschneiderman/
Unstuck Your Business: www.unstuckyourbusiness.com

📌 Chapters
00:00 – Welcome and Introduction to Scott Kelly
00:36 – Understanding EVT IT
01:43 – Scott Kelly's Journey and Insights
02:30 – Major Shifts in the Industry
04:11 – Key Technologies and Innovations
05:37 – Market Demands and Challenges
06:54 – Opportunities and Cautions in the Field
09:42 – Real-world Applications
11:13 – The Future of Content and Learning
12:17 – Insights on Collaboration and Teamwork
14:13 – Strategies and Best Practices
15:20 – Balancing Creativity and Growth
16:56 – Lessons Learned
18:24 – Engaging with EVT IT
19:56 – Final Thoughts and Key Takeaways

🔑 Keywords
startup finance, investor readiness, due diligence, financial modelling, startup reporting, fundraising preparation, SaaS metrics, tech founders, cash flow management, management accounts, financial operations, startup compliance, data room management, VC expectations, scaling finance systems

👉 Want to be on the podcast? Send an email to jamie@unstuckyourbusiness.com

In this episode, Jamie welcomes Kyle Richless, co-founder of Zaigo Labs, to discuss the transformative impact of AI on businesses. Kyle shares the Zaigo journey from his early days in the legal tech startup scene to creating an AI implementation shop. The conversation explores the benefits of adopting AI incrementally and the challenges that businesses face in effectively integrating this technology. Whether you’re a security professional, team leader, or just curious about the future of AI in business, this episode offers practical insights on navigating the evolving landscape of technology and entrepreneurship.

🔗 Guest & Resources
Connect with Kyle Richless: https://www.linkedin.com/in/kylerichless/
Check out Zaigo: https://zaigo.ai

🤝 Connect with Me: https://www.linkedin.com/in/jamieschneiderman/
Unstuck Your Business: www.unstuckyourbusiness.com

📌 Chapters
00:00 – Welcome and Introduction to Kyle Richless
00:36 – Understanding Zaigo
01:43 – Kyle Richless's Journey and Insights
02:30 – Major Shifts in the Industry
04:11 – Key Technologies and Innovations
05:37 – Market Demands and Challenges
06:54 – Opportunities and Cautions in the Field
09:42 – Real-world Applications
11:13 – The Future of Content and Learning
12:17 – Insights on Collaboration and Teamwork
14:13 – Strategies and Best Practices
15:20 – Balancing Creativity and Growth
16:56 – Lessons Learned
18:24 – Engaging with Zaigo
19:56 – Final Thoughts and Key Takeaways

🔑 Keywords
startup finance, investor readiness, due diligence, financial modelling, startup reporting, fundraising preparation, SaaS metrics, tech founders, cash flow management, management accounts, financial operations, startup compliance, data room management, VC expectations, scaling finance systems

👉 Want to be on the podcast? Send an email to jamie@unstuckyourbusiness.com

In this episode, Jamie welcomes Collin Groves from BDev Ventures to discuss the innovative approach to venture capital and how they add value beyond just funding. Collin shares the BDev Ventures journey, including his transition from the energy sector to venture capital and the establishment of corporate venture capital funds. The conversation explores the benefits of fostering close relationships with portfolio companies, utilizing unique tools for revenue generation, and the importance of data-driven decision-making. Collin Groves also delves into the challenges of navigating market dynamics and the critical role of founders in executing successful strategies. Whether you’re a startup founder, investor, or simply interested in the future of venture capital, this episode offers practical insights on building and scaling successful businesses.

🔗 Guest & Resources
Connect with Collin Groves: https://www.linkedin.com/in/collingroves
Check out BDev Ventures: https://www.bdevventures.com/

🤝 Connect with Me: https://www.linkedin.com/in/jamieschneiderman/
Unstuck Your Business: www.unstuckyourbusiness.com

📌 Chapters
00:00 – Welcome and Introduction to Collin Groves
00:36 – Understanding BDev Ventures
01:43 – Collin Groves's Journey and Insights
02:30 – Major Shifts in the Industry
04:11 – Key Technologies and Innovations
05:37 – Market Demands and Challenges
06:54 – Opportunities and Cautions in the Field
09:42 – Real-world Applications
11:13 – The Future of Content and Learning
12:17 – Insights on Collaboration and Teamwork
14:13 – Strategies and Best Practices
15:20 – Balancing Creativity and Growth
16:56 – Lessons Learned
18:24 – Engaging with BDev Ventures
19:56 – Final Thoughts and Key Takeaways

🔑 Keywords
startup finance, investor readiness, due diligence, financial modelling, startup reporting, fundraising preparation, SaaS metrics, tech founders, cash flow management, management accounts, financial operations, startup compliance, data room management, VC expectations, scaling finance systems

👉 Want to be on the podcast? Send an email to jamie@unstuckyourbusiness.com

In this episode, Jamie welcomes Sahiti Enjeti from Drive Capital to discuss the intricacies of early-stage investing and the journey from founder to investor. Sahiti Enjeti shares her unique perspective, having transitioned from being an investor at True Ventures to working directly with startups as a product manager before joining Drive Capital. The conversation explores the benefits of understanding both sides of the startup ecosystem and the challenges founders face in today’s competitive market. Whether you’re a security professional, team leader, or just curious about the future of startup investment, this episode offers practical insights on navigating the landscape of early-stage funding.

🔗 Guest & Resources
Connect with Sahiti Enjeti: https://www.linkedin.com/in/sahitienjeti
Check out Drive Capital: http://drivecapital.com

🤝 Connect with Me: https://www.linkedin.com/in/jamieschneiderman/
Unstuck Your Business: www.unstuckyourbusiness.com

📌 Chapters
00:00 – Welcome and Introduction to Sahiti Enjeti
00:36 – Understanding Drive Capital
01:43 – Sahiti Enjeti's Journey and Insights
02:30 – Major Shifts in the Industry
04:11 – Key Technologies and Innovations
05:37 – Market Demands and Challenges
06:54 – Opportunities and Cautions in the Field
09:42 – Real-world Applications
11:13 – The Future of Content and Learning
12:17 – Insights on Collaboration and Teamwork
14:13 – Strategies and Best Practices
15:20 – Balancing Creativity and Growth
16:56 – Lessons Learned
18:24 – Engaging with Drive Capital
19:56 – Final Thoughts and Key Takeaways

🔑 Keywords
startup finance, investor readiness, due diligence, financial modelling, startup reporting, fundraising preparation, SaaS metrics, tech founders, cash flow management, management accounts, financial operations, startup compliance, data room management, VC expectations, scaling finance systems

👉 Want to be on the podcast? Send an email to jamie@unstuckyourbusiness.com