Eighteen years ago, Mike Moreau went through a short survey and sat down with a stranger who told him things about himself he had never said out loud.

That moment led him into the business he runs today, and to a question he is still answering. Why doesn't every manager understand this about their people?

In this episode, Mike explains how personality shapes performance, and why the right person in the wrong seat will struggle no matter how talented they are.

He shares his belief that jobs have a personality of their own, why he builds the role around the person when he can, and how he decides when a good person is no longer the right fit, illustrated with a hockey-team analogy you will not forget. He also makes a grounded case on AI, using it to speed up recruitment while protecting the human conversation that actually builds trust, and why easy and right are rarely the same thing.

Mike Moreau is the President of Concord Consulting, a people and performance strategy firm powered by TRAITS, a psychometric assessment platform that reveals how people are naturally wired to work. For two decades he has worked alongside founders, executives, and leadership teams, helping them make better decisions about who they hire, how they lead, and how they build teams that last.

If today's conversation made you curious about how you or your team are wired to work, take the TRAITS assessment. It takes about 15 minutes, and from there you can book a complimentary 30-minute debrief with one of Mike's consultants: https://app.traits.com/survey/2827368a-80a3-4f44-9757-62f5952b6f77

Connect with Mike Moreau:
Concord Consulting: https://www.concordconsulting.com/
TRAITS: https://traits.com/
Mike on LinkedIn: https://www.linkedin.com/in/mikejmoreau/
Concord Consulting on LinkedIn: https://www.linkedin.com/company/concord-consulting-corporation/
TRAITS on LinkedIn: https://www.linkedin.com/company/traits-tools/
TRAITS on YouTube: https://www.youtube.com/@TraitsToolsStudio

About UNLEASHED: UNLEASHED is the podcast for business owners building companies that last in a decade no one is prepared for. Host Mickey Anderson talks with founders and operators about what they are building, the decisions behind it, and what they are betting on next.

Subscribe to UNLEASHED for new episodes every Thursday.

Jorge Chavez asks business owners a simple question that tends to land hard. What did your last bad hire cost you? The answers run from twenty thousand to five hundred thousand dollars, and almost no one has a budget line for it. His whole business exists to help owners stop guessing at that decision.

In this episode, Jorge explains why hiring right starts with a clear job description and a screening process that tests for both culture fit and real skill. He makes the case that great selling is closer to listening than pitching, why a culture of excuses is the top reason strong performers leave, and how he uses AI to prepare for conversations while keeping the human presence that actually closes them. He also shares the family story behind the company, from co-founding with his wife to building something his sons can carry forward.

Connect with Jorge Chavez at Topaz Sales Consulting: https://topazsalesconsulting.com

Download the free Ultimate Guide to Prospecting: https://www.topazsalesconsulting.com/prospecting/

About UNLEASHED: UNLEASHED is the podcast for business owners building companies that last in a decade no one is prepared for. Host Mickey Anderson talks with founders and operators about what they are building, the decisions behind it, and what they are betting on next.

Bryce North built a PR agency by breaking every rule of cold outreach, and his reply rates run five times the industry average. His bet for the next decade is simple. While everyone races to automate, he is investing in the one thing AI still cannot fake, which is human trust.

In this episode, Bryce explains why trust now matters more than talent, how his story-driven cold emails clear ten percent reply rates, and why he slows his own growth on purpose so quality and retention hold. He also shares the comeback behind it all, including being a million dollars in debt at thirty and rebuilding from there.

Connect with Bryce North and check your free Media Authority Score at Don't Be a Little Pitch: https://dontbealittlepitch.com

About UNLEASHED: UNLEASHED is the podcast for business owners building companies that last in a decade no one is prepared for. Host Mickey Anderson talks with founders and operators about what they are building, the decisions behind it, and what they are betting on next.

Subscribe to UNLEASHED for new episodes every Thursday.