When Clark Ingram took over people operations at a hospital, turnover dropped 40 percent in six months.

He did it as a self-described finance guy who got thrown into HR and is convinced most companies misread the whole problem. As he puts it, culture eats strategy for breakfast, but employee turnover eats culture for breakfast.

In this episode, Clark makes the case that about half of a company's turnover is created by HR itself, why his first move is always to stop the bleeding before anything else, and why the real root causes of turnover live several layers below the surface, where no AI tool can find them. He shares the story of unknowingly training his own competition, the small compensation fix that stopped it cold, and why he holds HR to a zero-turnover standard the same way a factory holds itself to zero defects. Along the way, you will hear why values fall apart the moment one leader stops living them, and what it actually takes to keep good people through this AI decade.

Clark Ingram is the founder of People Profits and the CHRO of Littleton Regional Healthcare. A finance leader by background, he was pulled into HR by a CEO frustrated with relentless turnover, and he has since helped multiple organizations cut turnover by more than 40 percent and stabilize workforces others had written off as unfixable. His new book, Churn, lays out the process step by step.

Learn more from Clark at People Profits: https://peopleprofits.com or https://clarkingram.com
Get his book Churn: Proven Strategies to Overcome Failing Conventional Talent Management and Achieve Zero Turnover, on Amazon and wherever books are sold.
Find Clark on LinkedIn: Clark A. Ingram

About UNLEASHED: UNLEASHED is the podcast for business owners building companies that last in a decade no one is prepared for. Host Mickey Anderson talks with founders and operators about what they are building, the decisions behind it, and what they are betting on next.

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