『Truth Be Told』のカバーアート

Truth Be Told

Truth Be Told

著者： Dave Thompson
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概要
 Conversations that debunk myths, explore case studies and identify the keys to effective communication with a Certified Forensic Interviewer and special guests. Need to talk to an employee about a disciplinary issue? A family member or significant other about an uncomfortable topic? Attempting to uncover the truth of ”what really happened” through effective questioning and active listening? With unique perspectives from interrogators, exonerees, academics and professionals across multiple disciplines, learn how strategic communication can work to your advantage.

Powered by Wicklander-Zulawski & Associates (WZ) and the International Association of Interviewers (IAI), ”Truth Be Told” brings to you some of the leading voices in the space of communication, investigations and interpersonal behaviors.Copyright 2023 All rights reserved. ノンフィクション犯罪 個人的成功 社会科学 科学 自己啓発
エピソード
  • The Power of Being Understood: The Psychology of Negotiation with Chris Voss

    The Power of Being Understood: The Psychology of Negotiation with Chris Voss
    2026/11/04
    What if the most powerful negotiation skill isn't knowing what to say, but understanding what the other person is thinking? In this episode of Truth Be Told, host David Thompson, Certified Forensic Interviewer (CFI) and CEO of Wicklander-Zulawski & Associates (WZ), sits down with Chris Voss, former FBI hostage negotiator, bestselling author of Never Split the Difference, and founder of The Black Swan Group. Together, they explore the psychology behind negotiation, tactical empathy, trust, and influence—and how the same communication principles used in high-stakes hostage negotiations can transform leadership, investigative interviews, business negotiations, and everyday relationships. How do you get someone to tell you the truth? Why does saying "no" make people feel safer? What's the difference between empathy and sympathy? And how can you influence someone without manipulating them? Drawing on decades of experience in hostage negotiation and science-based investigative interviewing, Chris and David challenge conventional thinking about persuasion, deception detection, interrogation techniques, and what it really means to have a successful conversation. In this episode, you'll discover: The psychology of negotiation: Why understanding someone's motivations matters more than controlling the outcome.Tactical empathy vs. sympathy: How to acknowledge someone's perspective without necessarily agreeing with their actions.Trust and influence: Why honesty, predictability, and genuine connection outperform deception and manipulation.Getting to the truth: Why detecting a lie isn't the same as obtaining accurate, reliable information.The power of "no": How giving people autonomy can reduce resistance and encourage cooperation.Investigative interviewing and interrogation: What hostage negotiators and investigators can learn from one another about rapport, questioning, and information gathering.Leadership and difficult conversations: How executives, managers, and teams can navigate conflict, make better decisions, and build stronger relationships.Listening beyond the words: Why scripted questions, assumptions, and preconceived outcomes can undermine even the most important conversations.Cooperation vs. compliance: Why a genuine agreement is more valuable than simply getting someone to say yes. Whether you're a business leader, law enforcement professional, human resources investigator, sales executive, negotiator, or someone looking to communicate more effectively in your personal relationships, this conversation offers practical insights into the science and psychology of human connection. Because sometimes, the most powerful thing you can do in a conversation is make someone feel understood. About Chris Voss Chris Voss is a former FBI lead kidnapping negotiator, bestselling author of Never Split The Difference, and founder and CEO of The Black Swan Group; a negotiation, training, coaching, and consulting organization that teaches people how to achieve better outcomes in high-stakes conversations. Recognized globally as a leading authority on negotiation, Chris developed his approach through decades of experience in crisis negotiation. Today, he and The Black Swan Group apply those principles to business, sales, leadership, difficult conversations, and high-stakes communication through The Black Swan Method® and Tactical Empathy®. Never Split The Difference has introduced millions of readers around the world to Chris's negotiation methodology. Through The Black Swan Group, Chris and his team help people go beyond understanding the concepts in the book and develop negotiation as a practical, repeatable performance skill through training, coaching, practice, and live experiences. The Black Swan Group offers in-person negotiation training, live and self-paced online negotiation training, coaching, keynote speaking, and advanced negotiation experiences for business owners, leaders, sales professionals, and other professionals who want to become more effective dealmakers. Learn from Chris Voss and The Black Swan Group: Negotiation training and resources In-person and live training Online negotiation training About the Host David Thompson, CFI, is the CEO of Wicklander-Zulawski & Associates (WZ), an organization specializing in science-based investigative interviewing, interrogation training, and strategic communication. As a Certified Forensic Interviewer and experienced instructor, David works at the intersection of behavioral science, criminal justice, leadership, and human connection. Through Truth Be Told, David explores how the way we communicate shapes our relationships, decisions, investigations, and understanding of one another. Continue the Conversation Enjoyed this episode? Follow or subscribe to Truth Be Told, leave a review, and share this conversation with someone who could benefit from a different perspective on negotiation, trust, or communication. Visit https://truthbetoldpodcast.com for ...
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    1 時間 34 分
  • Don't Let Your Perspective Expire: Why the Best Leaders Never Stop Listening

    Don't Let Your Perspective Expire: Why the Best Leaders Never Stop Listening
    2026/10/28

    The higher you climb in leadership, the easier it becomes to lose sight of the people you're leading.

    So how do you stay connected, build trust, and make better decisions when you're responsible for a team of 57,000 people?

    In this episode of Truth Be Told, Dave Thompson sits down with Cassandra Brown, Vice President of Asset Protection at Walmart, for a candid conversation about leadership, communication, and the importance of never letting your perspective expire.

    From starting her career as an hourly associate to leading one of the largest asset protection organizations in the world, Cassie shares the experiences, mentors, challenges, and lessons that shaped her leadership philosophy.

    Together, Dave and Cassie explore what it really means to lead with authenticity, why great leaders ask better questions, how investigative interviewing skills translate into everyday leadership, and why building relationships before you need them is essential to earning trust.

    They also discuss the evolving role of AI and technology, the importance of investing in people, and why the human element remains irreplaceable.

    The conversation also comes full circle to Wicklander-Zulawski & Associates (WZ), where Dave serves as CEO. Cassie reflects on her early experience with WZ's investigative interviewing training and how the skills she learned—asking better questions, listening with intention, and understanding human behavior—have influenced her approach to leadership. It's a powerful reminder that effective interviewing isn't just about investigations; it's about becoming a better communicator, decision-maker, and leader.

    Whether you're leading a team, conducting investigations, navigating difficult conversations, or simply looking to grow personally and professionally, this episode is a reminder that great leadership starts with listening, learning, and staying connected.

    Because experience may earn you a seat at the table, but perspective is what keeps you effective.
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    59 分
  • When the Story Comes in Pieces: Trauma-Informed Interviewing with Bryan Barlow

    When the Story Comes in Pieces: Trauma-Informed Interviewing with Bryan Barlow
    2026/10/07

    What happens when someone remembers the sound of an impact—but not the details immediately before it? When they recall pieces of an experience out of order? Or when their emotional response doesn't look the way we expect it to?

    Those gaps and inconsistencies can be easy to interpret as deception. But trauma can fundamentally influence how people experience, process, store, and retrieve information.

    In this episode of Truth Be Told, Dave Thompson, CFI sits down with Bryan Barlow, CFI, Staff Instructor and Professional Standards Lead at Wicklander-Zulawski & Associates, to explore the science and practice of trauma-informed interviewing.

    Drawing from Bryan's experience as a Chicago Police detective, trainer, and interviewing practitioner, they discuss how trauma can affect memory and behavior—and why investigators need to be careful about imposing their own expectations on how someone "should" remember or respond to an event.

    The conversation explores why memory isn't always chronological, why delayed reporting or gradual disclosure shouldn't automatically be interpreted as deception, and how safety, patience, rapport, empowerment, and even silence can improve an interview.

    Dave and Bryan also examine the broader application of trauma-informed practices across law enforcement, human resources, workplace investigations, healthcare, security, fraud investigations, and everyday human interactions.

    And the responsibility doesn't end with the interviewee. They also discuss the cumulative impact that repeated exposure to difficult stories and investigations can have on investigators themselves—and why self-care must be part of the conversation.

    Trauma-informed interviewing isn't about excusing inconsistencies or abandoning investigative curiosity. It's about understanding what else might explain what we're seeing before we decide what it means.

    Because sometimes the most important question isn't, "Why doesn't this story make sense?"

    It's "What might I be missing?"

    About Wicklander-Zulawski & Associates (WZ) Wicklander-Zulawski & Associates (WZ) is a global leader in investigative interviewing training, helping law enforcement, human resources, loss prevention, and corporate investigators conduct more effective, ethical, and reliable interviews. WZ provides training in evidence-based investigative interviewing, trauma-informed interviewing, workplace investigations, rapport development, and other evidence-based approaches designed to improve communication and decision-making.
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    59 分
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