Artificial intelligence isn't replacing people, it's empowering them. Today, Hope Ottoviani explores how AI and automation are reshaping every corner of the title industry. She shares how All Tech uses AI to streamline operations, enhance communication, and restore work-life balance without losing the human touch. From virtual assistants and instant title searches to smarter client communication and leadership buy-in, this episode reveals how the "AI-driven title team" is built around people first.

What you'll learn from this episode

• How AI helps title professionals maximize time, reduce burnout, and stay focused on clients
• Real-world ways All Tech National uses AI, from virtual assistants to automated commitments
• An effective tactic on how to get team buy-in and avoid overwhelming staff
• Where AI is already transforming title searches, quality control, and communication
• Future opportunities for AI in refinances, data mining, and customer experience
• Practical first steps for any title agency to start using AI effectively

Resources mentioned in this episode

• All Tech National Title
• Qualia
• ChatGPT
• Google Gemini

Connect With Us
Love what you're hearing? Don't miss an episode! Follow us on our social media channels and stay connected.

• Explore more on our website: www.alltechnational.com/podcast
• Stay updated with our newsletter: www.mochoumil.com
• Follow Mo on LinkedIn: Mo Choumil

Stop waiting on underwriter emails or callbacks—TitleGPT.ai gives you instant, reliable answers to your title questions. Whether it's underwriting, compliance, or tricky closings, the information you need is just a click away. No more delays—work smarter, close faster. Try it now at www.TitleGPT.ai.

Closing more deals starts with more appointments. At Alltech National Title, our inside sales team works behind the scenes to fill your pipeline, so you can focus on building relationships and closing business. No more cold calling—just real opportunities. Get started at AlltechNationalTitle.com.

Extra hands without extra overhead—that's Safi Virtual. Our trained virtual assistants specialize in the title industry, handling admin work, client communication, and data entry so you can stay focused on closing deals. Scale smarter and work faster at SafiVirtual.com.

What does it take to run a title company that never sleeps? In this episode, we sit down with Hope Ottoviani to explore how the company scaled globally without losing its culture or quality. She shares how she built a thriving offshore and hybrid team across continents, established accountability systems, and used automation and AI to drive efficiency, without micromanagement. This is a playbook for every title leader ready to embrace remote operations and scale without borders.

What you'll learn from this episode

• How All Tech National Title built a high-performing global team across multiple time zones
• Key systems, KPIs, and accountability tools that make remote operations seamless
• The communication and cultural habits that keep global teams unified
• How automation, smart triggers, and AI streamline workflows across 39 states
• Lessons learned from scaling offshore operations and what didn't work early on
• Practical advice for title leaders exploring hybrid or offshore staffing

Resources mentioned in this episode

• All Tech National Title
• EOS Worldwide
• Bloom Growth
• Microsoft Teams
• Slack
• Virtual Staffing Solutions

Connect With Us
Love what you're hearing? Don't miss an episode! Follow us on our social media channels and stay connected.

• Explore more on our website: www.alltechnational.com/podcast
• Stay updated with our newsletter: www.mochoumil.com
• Follow Mo on LinkedIn: Mo Choumil

Stop waiting on underwriter emails or callbacks—TitleGPT.ai gives you instant, reliable answers to your title questions. Whether it's underwriting, compliance, or tricky closings, the information you need is just a click away. No more delays—work smarter, close faster. Try it now at www.TitleGPT.ai.

Closing more deals starts with more appointments. At Alltech National Title, our inside sales team works behind the scenes to fill your pipeline, so you can focus on building relationships and closing business. No more cold calling—just real opportunities. Get started at AlltechNationalTitle.com.

Extra hands without extra overhead—that's Safi Virtual. Our trained virtual assistants specialize in the title industry, handling admin work, client communication, and data entry so you can stay focused on closing deals. Scale smarter and work faster at SafiVirtual.com.

Crypto has officially entered the closing table. In this episode, Crosby and Zina break down how full end-to-end real estate transactions—paid entirely in digital currency—are actually happening. Learn how title and escrow companies are navigating volatile assets, smart contracts, and an evolving web of regulations to make crypto closings secure, compliant, and real.

What you’ll learn from this episode

• How hybrid platforms like Propy merge blockchain with traditional escrow frameworks
• What full tokenized real estate looks like through Roofstock onChain
• Reasons why smart contracts are changing escrow and what risks still exist
• The biggest regulatory and tax hurdles for crypto-based transactions
• Key risks title firms face: custody, compliance, and counterparty exposure
• How crypto tools today may become tomorrow’s security standard across the industry

Resources mentioned in this episode

• Propy
• Roofstock onChain
• Coinbase Prime
• Internal Revenue Service
• FinCEN.gov
• Office of Foreign Assets Control

Connect With Us
Love what you're hearing? Don't miss an episode! Follow us on our social media channels and stay connected.

• Explore more on our website: www.alltechnational.com/podcast

• Stay updated with our newsletter: www.mochoumil.com

• Follow Mo on LinkedIn: Mo Choumil

Stop waiting on underwriter emails or callbacks—TitleGPT.ai gives you instant, reliable answers to your title questions. Whether it’s underwriting, compliance, or tricky closings, the information you need is just a click away. No more delays—work smarter, close faster. Try it now at www.TitleGPT.ai.

Closing more deals starts with more appointments. At Alltech National Title, our inside sales team works behind the scenes to fill your pipeline, so you can focus on building relationships and closing business. No more cold calling—just real opportunities. Get started at AlltechNationalTitle.com.

Extra hands without extra overhead—that’s Safi Virtual. Our trained virtual assistants specialize in the title industry, handling admin work, client communication, and data entry so you can stay focused on closing deals. Scale smarter and work faster at SafiVirtual.com.

Join Hope Ottoviani in this transformative episode of our How To Series, where she takes the mystery out of title insurance and turns complexity into clarity. Dive in as she unveils her top secrets for defining clear milestones and organizing tasks to revolutionize your workflow. Discover how to ensure every transaction succeeds seamlessly by diving in!

What you’ll learn from this episode

• Essential steps to managing and automating the title insurance process
• How to break down complex tasks into manageable pieces
• Why it’s vital for defining clear milestones and assigning specific duties
• Tips for maintaining efficiency and transparency in virtual team environments
• Strategies for improving client communication and satisfaction through automation

Resources mentioned in this episode

• Qualia

About Hope Ottoviani
Hope Ottoviani has diverse work experience spanning various industries. Hope began their career in 2005 as a Dishwasher/Caterer at Nissan Pavilion/Jiffy Lube Live. Hope then worked as a Shift Runner at Domino's Pizza from 2005 to 2009. In 2009, they became a Crew Leader at Einstein's Café, staying until 2011. During this time, in 2010, they also had an internship at CBS Radio Station. In 2010, they joined Starbucks as barista and remained there until 2011. In 2011, they joined Clearmind Events as a Trainer/Authorized Distributor for a few months. Since 2011, they have worked at Alltech National Title, starting as a Settlement Processor and becoming an Operations Manager. Currently, they hold the position of National Director of Operations.

Hope Ottoviani completed an AA degree in Communications from Lord Fairfax Community College from 2007 to 2009. Hope then pursued a BA in Communications at Christopher Newport University from 2009 to 2011. Additionally, they obtained a certification as an insurance producer and title producer from ATG Title.

Connect with Hope

• Website: ATG Title
• LinkedIn: Hope Ottoviani

Connect With Us
Love what you're hearing? Don't miss an episode! Follow us on our social media channels and stay connected.

• Explore more on our website: www.alltechnational.com/podcast
• Stay updated with our newsletter: www.mochoumil.com
• Follow Mo on LinkedIn: Mo Choumil

Stop waiting on underwriter emails or callbacks—TitleGPT.ai gives you instant, reliable answers to your title questions. Whether it’s underwriting, compliance, or tricky closings, the information you need is just a click away. No more delays—work smarter, close faster. Try it now at www.TitleGPT.ai.

Closing more deals starts with more appointments. At Alltech National Title, our inside sales team works behind the scenes to fill your pipeline, so you can focus on building relationships and closing business. No more cold calling—just real opportunities. Get started at AlltechNationalTitle.com.

Extra hands without extra overhead—that’s Safi Virtual. Our trained virtual assistants specialize in the title industry, handling admin work, client communication, and data entry so you can stay focused on closing deals. Scale smarter and work faster at SafiVirtual.com.

FinCEN has officially dropped the hammer: a sweeping nationwide rule goes into effect December 1, 2025, requiring title professionals to report the real owners behind all-cash entity purchases of residential real estate. In this episode, Zina and Crosby walk you through the why, what, and how—giving you a clear roadmap to stay compliant and confident. If you’ve ever handled a deal involving an LLC, trust, or shell company, you need this breakdown before the deadline hits.

What you’ll learn from this episode

• Why FinCEN is targeting real estate and why it affects all agent s, not just banks
• How the GTO pilot evolved into a permanent nationwide mandate
• Transactions are covered under the new rule
• Who is responsible for filing and what must be reported
• Civil and criminal penalties for non-compliance and how to avoid them
• Practical steps to integrate reporting into your existing title workflows

Resources mentioned in this episode

• American Land Title Association
• FinCEn
• US Department of the Treasury
  

Connect With Us

Love what you're hearing? Don't miss an episode! Follow us on our social media channels and stay connected.

• Explore more on our website: www.alltechnational.com/podcast
• Stay updated with our newsletter: www.mochoumil.com
• Follow Mo on LinkedIn: Mo Choumil
  
  

Stop waiting on underwriter emails or callbacks—TitleGPT.ai gives you instant, reliable answers to your title questions. Whether it’s underwriting, compliance, or tricky closings, the information you need is just a click away. No more delays—work smarter, close faster. Try it now at www.TitleGPT.ai.

Closing more deals starts with more appointments. At Alltech National Title, our inside sales team works behind the scenes to fill your pipeline, so you can focus on building relationships and closing business. No more cold calling—just real opportunities. Get started at AlltechNationalTitle.com.

Extra hands without extra overhead—that’s Safi Virtual. Our trained virtual assistants specialize in the title industry, handling admin work, client communication, and data entry so you can stay focused on closing deals. Scale smarter and work faster at SafiVirtual.com.