In this insightful episode, Bernadette Chapman shares her invaluable advice on the crucial client offboarding process — from thoughtful follow-ups and referral schemes to the perfect timing for sending review requests and nurturing lasting client relationships.

With nearly two decades of experience in the wedding industry, Bernadette reveals key lessons learned, including the importance of adapting your business, staying true to your purpose, and overcoming imposter syndrome.

Whether you’re a wedding professional looking to build stronger connections, boost testimonials, or stay motivated through the highs and lows, this episode is packed with practical wisdom and encouragement.

Tune in for a heartfelt conversation filled with real-life stories, actionable strategies, and inspiring reflections to help you grow your wedding business with confidence.

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Feel like couples are ghosting you when they see your prices? Or maybe enquiries have dipped and you’re secretly wondering… am I charging too much?

Here’s the truth no one’s saying: you’re probably not charging too much — you’re just not communicating your value clearly enough. In this episode, Katie & Roxy unpack the real reasons bookings might be down (spoiler: it’s not your fault), and how better messaging, clearer positioning, and more confident pricing can turn things around.

They’ll also walk you through the tool they use with their own clients to help you confidently set prices that actually make sense — and finally stop second-guessing yourself.

🎧 Hit play for insights, mindset shifts, and tips you can action today.

🧮 Grab our free Wedding Business Pricing Calculator to check if your prices are actually profitable here:

https://wbh.myflodesk.com/w6o6shxwu4

Is your inbox quieter than usual? Feel like enquiries have dipped — and you don’t know why? You’re not alone.

Gen Z now makes up the majority of engaged couples… and they’re booking wedding suppliers in a totally different way. If you’re still selling like it’s 2015, you could be missing out on dream clients without even realising it.

In this episode, Katie & Roxy break down exactly how Gen Z couples shop, what turns them off, and how to update your content, pricing, and sales process to stay booked in 2025 and beyond.

You'll learn how to:

Grab Gen Z’s attention fast

Build trust before they enquire

Use social proof strategically

Decide if you should show pricing on your site

Make booking you feel seamless

💌 Plus, we share our go-to email platform Flodesk — it’s beautiful, easy-to-use, and perfect for wedding pros. Try it free + get 50% off via THIS LINK.