• Inside-Out Leadership: How High-Commitment Teams Are Built (and sustained) - Best of 2025 — Leading into 2026
    2026/01/07

    Episode Preview:

    In this episode of the Wake Up Eager Workforce podcast, host Suzie Price explores the power of self-awareness and emotional freedom in leadership. Drawing from her years of experience in leadership development and insights from TriMetrix and Axiology, Suzie explains how understanding your intrinsic motivators can transform your approach to leadership, creating clarity and consistency in your actions.

    You'll learn how to align your personal values with your leadership approach, how to make accountability a natural, energizing force, and why small, deliberate steps lead to big, lasting results. Whether you're leading a team or working on personal growth, this episode offers actionable tools to help you show up with purpose, build stronger habits, and lead with intention.

    Suzie also shares real-life examples of leaders and teams who have embraced inside-out leadership, using these insights to move from reactivity to intentionality. The episode emphasizes the importance of emotional freedom and clarity in leadership and how these principles can drive sustainable success.

    If you're ready to lead with more confidence, increase your impact, and fuel your success by aligning your actions with what truly motivates you, this episode is for you.

    Read the transcript for Episode 142 below and discover how to fuel your leadership, build accountability, and wake up eager every day.

    Takeaways of Episode #142 ---

    • If you're not consciously driving, stress takes the wheel. Leadership begins when you take the driver's seat.
    • Small daily alignment builds big momentum—and turns setbacks into fresh starts.
    • You are not your emotions—but emotional freedom comes from listening to them.
    • Accountability isn't blame—it's clarity that fuels self-motivation.
    • Always give more than you get and leave more than you take.
    • People first is your strongest bet—and the real win is balance across all three dimensions.

    In this episode:

    [00:05:06] Suzie Price: "Accountability becomes effortless when it aligns with your motivators. When you understand what drives you, follow-through feels less like discipline and more like momentum."

    [00:16:39] Suzie Price: "Emotional freedom in leadership starts when you stop fighting your feelings and begin listening to them. They're tools, not obstacles."

    [00:22:49] Suzie Price: "Leadership isn't about doing it all perfectly, it's about doing it with clarity. Once you've gained clarity, it'll give you the energy to keep moving forward."

    [00:27:49] Suzie Price: "Small daily actions lead to big shifts. The 1% Solution, even when done in small doses, compounds over time and builds real momentum."

    [00:50:00] Suzie Price: "A brand becomes truly powerful when it moves from transaction to legacy. You create lasting trust by aligning your values and purpose with your actions."

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    54 分
  • Wake Up Eager Life: Own It! Fueling Accountability with What Drives You
    2025/12/10

    Episode Preview:

    In this episode of the Wake Up Eager Workforce podcast, host Suzie Price dives into the powerful connection between personal accountability and your intrinsic motivators. Drawing on her extensive experience in leadership development and the science of motivators, Suzie uncovers how understanding what drives you can transform your approach to accountability, making follow-through feel natural and energizing.

    You'll learn how to harness your top motivators to create momentum in your actions, stay consistent, and unlock greater results in your personal and professional life. Whether you're a leader seeking to enhance your influence or someone striving to cultivate better habits, this episode offers actionable insights and strategies to fuel your success.

    Suzie also shares real-life stories, reflections on the power of motivators, and practical advice to help you embrace accountability, create meaningful growth, and lead with intention.

    If you're ready to align your actions with what truly energizes you, build stronger accountability habits, and start creating consistent success—this episode is for you.

    Read the transcript for Episode 141 below and discover how to fuel your accountability and wake up eager every day.

    Takeaways of Episode #141 ---

    • Accountability gets easier when it aligns with your motivators
      When you understand what energizes you, follow-through stops feeling like discipline and starts feeling like momentum. "When you're in your flow, discipline becomes desire." — Unknown
    • Every motivator has a strength… and a blind spot
      Each motivator can support or sabotage follow-through. "Knowing yourself is the beginning of all wisdom." — Aristotle
    • Accountability grows through small, deliberate steps
      Your Accountability Action Plan anchors wins, opportunities, motivator connections, and measurable next steps. "Small disciplines repeated with consistency lead to great achievements gained slowly over time." — John C. Maxwell

    In this episode:

    [00:04:10] Suzie Price: "Accountability becomes effortless when it aligns with your motivators. When you understand what drives you, follow-through feels less like discipline and more like momentum."

    [00:10:48] Suzie Price: "Every motivator has a strength and a blind spot. Recognizing this helps you leverage what energizes you and manage what might drain your energy."

    [00:22:49] Suzie Price: "Small, deliberate steps lead to big results. It's not about making huge leaps—it's about consistent actions that align with what truly motivates you."

    [00:26:08] Suzie Price: "True accountability comes from self-awareness. When you understand your motivators, you can create actionable plans that lead to consistent success."

    [00:32:03] Suzie Price: "Leadership is about creating space for reflection and ownership. When we lead with clarity and intention, we inspire accountability in ourselves and others."

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    42 分
  • Mini-Episode 12#: Use DISC to Fix Holiday Stress
    2025/12/08
    [00:00:00] Suzie : welcome to this wake up eager workforce podcast mini episode where we share in 10 minutes or less our monthly article from LinkedIn in a new audio format courtesy of our AI co host as they walk through the article and share additional insights exclusively for you I am Susie Price I'm your podcast host and the founder of Priceless Professional Development and whether you're listening to one of our long form episodes or something like this mini episode our focus is always to provide everything to you related to helping employees in your organization build a high commitment low drama wake up eager workforce we're focused on creating great hiring creating great teams helping leaders and individuals wake up eager you can find all of our episodes long form and short form at Wake Up Eager workforce.com and you can subscribe anywhere that you get your podcasts so let me know if you have any questions if you are enjoying these mini episodes or any of our other episodes or if I can help you in any way you can find me at Susie at priceless professional. com Susie Price on LinkedIn and of course our contact information if you go to wake up eager workforce.com thanks for tuning in appreciate you very much and go out and have a wake up eager kind of day take care [00:01:24] A1 : let's be honest for a second for all the hype the holiday season can sometimes feel less like a break and more like a high stakes pressure cooker hey definitely you're juggling family dynamics trying to manage expectations and scrambling to find that one perfect gift that just screams I get you [00:01:40] A2 : that annual stress is so real and you know the sources we've gathered suggest that a lot of these problems from gift anxiety to arguments over who does what they're really just rooted in miscommunication [00:01:53] A1 : exactly so our mission today is to do a deep dive into an insight that could be your shortcut to a well a much smoother season [00:02:02] A2 : we're gonna look at a really effective framework for understanding people it's called the d I s C model [00:02:06] A1 : and this isn't about you know diagnosing your relatives it's just about observing behavior and understanding what actually motivates them especially when things get stressful [00:02:15] A2 : precisely d I s C stands for Dominance Influence Steadiness and compliance it's just a smart way to cateagerrize the kinds of behaviors and communication styles you can actually see [00:02:26] A1 : but what I think is so great about our source material is that it turns this the psychological insight into really practical advice it does yeah the research pulls out five specific tips from the model that tackle the biggest holiday stressors we're talking about strategies for delegating tasks activities to lower stress what gifts to actually wrap up [00:02:46] A2 : and even how to praise someone in a way that lands and crucially what pitfalls to avoid so you can keep the peace [00:02:53] A1 : think of this deep dive as like getting the instruction manual for every important person in your life [00:02:59] A2 : a guide to making sure that when you give a gift or just have a conversation you're actually meeting one of their core needs [00:03:06] A1 : okay so before we jump into the applications we really need to slow down and nail the foundation here right I think a common mistake is just memorizing the letter we need to understand the you know the engine that's driving each style why are they acting that way [00:03:19] A2 : that's the most critical piece yeah if you only look at the behavior you completely miss the motivation we're defining these styles by what they seek out and what they're you know fundamentally trying to avoid okay so let's start let's start with the high d for dominance you'll see them as assertive fast paced competitive the go getter the go getter exactly yeah but their core driver is results and control they value competence achievement so their communication needs to be direct quick you want the bottom line they want the bottom line if you start rambling you're wasting their time and that is a major stress trigger for them [00:03:56] A1 : so when my uncle cuts me off mid sentence it's not necessarily him being rude it's efficiency [00:04:01] A2 : it's efficiency he's trying to control the pace of the conversation right to get to the result faster exactly okay next up the high eye the influence style they're the friendly enthusiastic fast paced ones who love change the life of the party totally they're fundamentally people focused their driver is recognition and social acceptance [00:04:22] A1 : so they need to feel liked [00:04:23] A2 : they need to feel included and valued by the group their core need is simple let them talk let them share their stories they thrive on that positive attention [00:04:33] A1 : right that's the person who shows up and immediately starts working the room they're literally recharging by being the center of ...
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    17 分
  • Stop Hiding Under the Covers: Practical and Quick Tools to Get Out of a Funk and Wake Up Eager
    2025/11/21

    Episode Preview:

    In this episode of the Wake Up Eager Workforce podcast, host Suzie Price shares her personal journey of overcoming burnout and reclaiming her energy and focus with powerful tools to help you get out of a funk. Drawing from her expertise and years of coaching leaders, Suzie introduces a fresh, science-backed approach to realign your life with clarity and purpose.

    Through the lens of TriMetrix and Axiology, Suzie breaks down simple, practical tools that have helped her and countless others transform from stress and overwhelm to energy and alignment. She explains the 1% Solution (Tune In Time) as an easy-to-implement method that resets your mind in just 15 minutes a day, and how consistency can lead to 91 hours of mental calm over the course of the year.

    Whether you're feeling burnt out, stuck, or simply need a mental reset, this episode provides a clear roadmap to help you overcome those moments and wake up eager every day.

    Read the transcript for Episode 140 below and discover how these tools can transform your mindset, boost your energy, and put you back in control of your life.

    Takeaways of Episode #133 ---

    • Tune In Time, or TNT
      Fifteen minutes a day — just one percent of your time — can completely change your energy and focus. It's the pause that resets your perspective and builds 91 hours of calm clarity over the year. As author Greg McKeown reminds us, "If you don't prioritize your life, someone else will." Those 15 minutes are your daily investment in calm, focus, and ownership of your time.
    • The Intentional Focus Method
      You can't always control what happens around you, but you can control what you focus on. When you shift from frustration to appreciation, you change your entire emotional landscape — and the results that follow. As Abraham-Hicks says, "You have the ability to focus, and therefore, the ability to choose the way you feel."
    • Self-mastery is true power
      Every time you choose to focus on what's going well, to plan your six must-do's, or to give yourself grace, you strengthen your alignment. Because the most powerful leaders — and the most peaceful people — are the ones who know how to manage their own focus.As Lao Tzu reminds us, "Mastering others is strength. Mastering yourself is true power."

    In this episode:

    [00:05:20] Suzie Price: "Getting out of a funk isn't about waiting for motivation to strike. It's about building small, intentional actions that create momentum."

    [00:17:43] Suzie Price: "The 1% Solution isn't about big, overnight changes. It's about dedicating 15 minutes a day to realign your focus and reduce stress over time."

    [00:29:10] Suzie Price: "Self-leadership is the key to everything. When we lead ourselves well, we're better equipped to show up for others and create the life we truly desire."

    [00:33:33] Suzie Price: "Transformation happens in the small moments. It's those consistent actions that, over time, create the biggest results in our lives."

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    57 分
  • The FIT Formula: From Hiring Hopes to High-Performance Habits
    2025/11/03

    Episode Overview:

    In this episode of the Wake Up Eager Workforce Podcast, host Suzie Price takes leaders behind the scenes of one of the most costly challenges in business—bad hires—and reveals how to eliminate guesswork with The FIT Formula, a data-driven system for hiring, onboarding, and developing top talent.

    Suzie begins by addressing a hard truth: most hiring failures don't happen because of a lack of skill, but because of missing intangibles like poor self-management, weak communication, or misaligned motivation. With warmth and clarity, she introduces the Performance Dashboard—a simple yet powerful tool that helps leaders define the top three to five priorities that drive success in any role.

    Through her signature car analogy, Suzie breaks down the five components of true fit: Roads Traveled (experience), How They Drive (behavior style), Under the Hood (personal skills), Gas in the Tank (motivators), and Where They Park (culture fit). She reminds listeners that hiring based on résumés alone is like buying a car just for its color—you need to know what powers it, how it performs, and where it belongs.

    Suzie also shares real-world stories of mismatched hires—including a cautionary tale about a brilliant but misaligned physician—and how TriMetrix® tools reveal the hidden traits that predict true success. From there, she shows how the FIT Formula extends far beyond hiring, becoming a lifelong system for coaching, engagement, and leadership growth.

    By the end of the episode, you'll understand why clarity is kindness in leadership—and how the FIT Formula gives you confidence, structure, and heart in every hiring and development decision.

    Whether you're hiring your next team member or coaching your current stars, this episode will help you create alignment, reduce drama, and build a Wake Up Eager Workforce—one great hire at a time.

    Read the full transcript of Episode 139: The FIT Formula — From Hiring Hopes to High-Performance Habits below and discover how to turn every hiring hope into a high-performance habit.

    Takeaways of Episode #139 ---

    • Clarity Creates Confidence: The Performance Dashboard transforms hiring chaos into precision by defining the top 3–5 priorities that truly drive success in any role.
    • Hire the Whole Person: The FIT Formula helps leaders look beyond the résumé to understand how someone works, why they're motivated, and where they'll thrive.
    • Data Drives Development: Superior Performance Attributes (SPAs)Hiring Templates and TriMetrix tools extend far beyond hiring—they fuel onboarding, coaching, and leadership growth throughout the employee lifecycle.

    In this episode:

    Suzie Price [00:04:11]: "Ninety percent of the time when someone is let go, it's not because of their résumé—it's because of missing intangibles like poor self-management, low accountability, weak communication, or misaligned motivation."

    Suzie Price [00:05:28]: "Start where clarity begins—the Performance Dashboard. It pinpoints the three to five priorities that define success in a role and gives leaders and employees a shared vision of what winning looks like."

    Suzie Price [00:12:59]: "Hiring based on the résumé alone is like buying a car just for the color of the paint. You need to know what's under the hood, how they drive, what fuels them, and where they'll thrive."

    Suzie Price [00:22:08]: "Stop betting on gut instinct and incomplete data. Start hiring and developing with rigor and heart—because when people are in roles that fit, they don't just perform, they thrive."

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    23 分
  • Mini Episode #11: Navigating International Organizational Culture and Leadership
    2025/10/13
    [00:00:00] Suzie : welcome to this wake up eager workforce podcast mini episode where we share in 10 minutes or less our monthly article from LinkedIn in a new audio format courtesy of our AI co host as they walk through the article and share additional insights exclusively for you I am Susie Price I'm your podcast host and the founder of Priceless Professional Development and whether you're listening to one of our long form episodes or something like this mini episode our focus is always to to provide everything to you related to helping employees in your organization build a high commitment low drama wake up eager workforce we're focused on creating great hiring creating great teams helping leaders and individuals wake up eager you can find all of our episodes long form and short form at Wake up eco workforce.com and you can subscribe anywhere that you get your podcasts so let me know if you have any questions if you are enjoying these mini episodes or any of our other episodes or if I can help you in any way you can find me at Susie at priceless professional.com Susie Price on LinkedIn and of course our contact information if you go to wake up eager workforce.com thanks for tuning in appreciate you very much and go out and have a wake up eager kind of day take care welcome to the deep docs today we're jumping right into well a classic global management challenge leading a team that's on paper really confident but uh deeply resistant to any kind of outside influence we've got this great case study to unpack based on a consultant's work with a leader let's call him Danny he was facing this exact issue with his team in Poland trying to bring them under a new more centralized strategy so our mission here is to sort of fast track your understanding of how you gain leverage in these well these really emotionally charged situations we're looking at how data culture leadership styles how they all clash on that global stage why do good people sometimes resist changes that seem necessary okay let's get into it [00:02:04] A1 : yeah and this case is such a good example because it really highlights that clear financial goals they're often not enough not even close what we're really digging into here is the power of that ingrained local culture you know that tendency towards group solidarity maybe pushing back against outsiders it can effectively block corporate strategy even a really logical one Danny wasn't just tweaking processes he was up against a kind of cultural defense mechanism [00:02:32] A2 : okay so where did he even start yeah I mean you can't just walk in and say your culture is resistant right so the breakthrough or the start of it came from something objective [00:02:40] A1 : exactly it started with a specific piece of analysis a leadership assessment he commissioned for a key local leader this was John the VP of operations OK right that report the VP Operations Benchmark Gap Report it was absolutely pivotal it wasn't just saying John's doing badly no it mapped his actual behaviors against a predefined standard for that VP role yeah and Justin did have strengths the report noted you know real passion for learning very direct communication style [00:03:05] A2 : okay operational strengths good for getting things done [00:03:09] A1 : definitely essential for execution but the gaps [00:03:12] A2 : they were pretty significant especially for a VP level [00:03:15] A1 : oh massive liabilities things you really don't want in a strategic leader we're talking significant shortcomings in personal accountability diplomacy tact and maybe most importantly people skills you can be a technical genius but without diplomacy you can't manage effectively up down sideways it just doesn't work [00:03:35] A2 : and the source material really emphasizes this wasn't just about John was it his gaps were almost amplified by the local situation [00:03:42] A1 : that's right the consultant called it a fortresses culture within that Polish leadership team deeply ingrained very hesitant about new perspectives and honestly really good at creating this sort of barrier against new talent coming in wow a structural barrier that's the perfect term for it John's weaknesses weren't just his own they were symptomatic of this larger kind of protectionist mindset they rewarded sticking together keeping things insular so if Danny had just say replaced John without tackling the culture [00:04:09] A2 : the new person would have just bounced off that fortress wall [00:04:12] A1 : instantly ostracized neutralized yeah so Danny's goal had to be bigger than just fixing John it was about building a leadership foundation strong enough to resist that that pull towards the way things had always been done [00:04:26] A2 : okay this is where it gets really interesting for me because you've got this high emotion environment any criticism feels personal how do you even start talking about competence about culture when everyone's defenses are way up [00:04:...
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    13 分
  • Mini-Episode #9: How to Lead Every Team Member (No Matter Their Style or Motivation)
    2025/10/13
    [00:00:00] Suzie Price : welcome to this wake up eager workforce podcast many episode where we share in 10 minutes or less our monthly article from LinkedIn in a new audio format courtesy of our AI co host as they walk through the article and share additional insights exclusively for you I am Susie Price I'm your podcast host and the founder of Priceless Professional Development and whether you're listening to one of our long form episodes or something like this mini episode our focus is always to provide everything to you related to helping employees in your organization build a high commitment low drama wake up eager workforce we're focused on creating great hiring creating great teams helping leaders and individuals wake up eager you can find all of our episodes long form and short form at Wake up eco workforce.com and you can subscribe anywhere that you get your podcasts so let me know if you have any questions if you are enjoying these mini episodes or any of our other episodes or if I can help you in any way you can find me at Susie at priceless professional.com Susie Price on LinkedIn and of course our contact information if you go to wake up eager workforce.com thanks for tuning in appreciate you very much and go out and have a wake up eager kind of day take care [00:01:23] AI 1 : have you ever been in this situation you give the same feedback maybe the same task to two different people on your team and you get completely different results like one person just runs with it fries and the other one well they seem to deflate or maybe they just get lost it's a really common frustration I think and if you're leading a team you definitely know that this whole one size fits all leadership idea it just doesn't cut it the truth is you know effective leadership isn't just about managing the tasks it's really about deeply understanding and empowering each unique person on your team helping them have more of those you know wake up eager days we talk about so how do we actually bridge that gap how do we get from that sort of generic management style to truly tailored leadership that works for everyone today we're diving deep into exactly that we'll look at some foundational concepts first and then layer on some really powerful insights into individual styles [00:02:16] AI 2 : yeah our mission here really is to give you a kind of personalized roadmap we're gonna break down how you can motivate how you engage and genuinely lead each team member in a way that works for them because I mean the source material is pretty clear on this that old one size fits all approach to performance it's just well it's out definitely out [00:02:35] AI 1 : okay alright so let's start with a tool that I think cuts through a lot of the guesswork it's called the able willing map hmm it's actually a brilliant way to assess your team members whether it's for a specific task or even you know that their overall role it really boils down to two crucial dimensions first up there's ability yeah do they actually have the confidence the skills the knowledge they need to do the task successfully and then just as critical there's willingness do they have the motivation the right attitude the commitment do they actually want to do the task it sounds almost deceptively simple right but getting this piece right really sets your entire strategy [00:03:11] AI 2 : it absolutely does and this initial assessment is Paramount because where someone lands on this map well it dictates your foundational management approach so for instance if you've got someone who's high ability high willingness we call them the empowered performer they've truly you know got this your main job as a leader here is basically delegating trusting them completely maybe removing roadblocks and of course celebrating their successes honestly your biggest mistake here might be micromanaging them [00:03:40] AI 1 : right getting in their way [00:03:41] AI 2 : exactly then you might have the disengaged expert these are folks with high ability but low willingness they absolutely know how to do the job but maybe they're lacking motivation or interest or perhaps a sense of purpose at least for this specific task with them your role shifts dramatically you really need to listen listen deeply try to understand their disconnect you need to encourage them maybe help reframe the task to find that lost purpose and inspire them to reengage [00:04:09] AI 1 : okay that makes sense what about the other side [00:04:11] AI 2 : right so next we see the enthusiastic learners these are the people with high willingness but low ability they're eager they really want to do the task but they just need guidance they need clear instructions because they don't have the specific skills or knowledge yet so your job with them it's teaching patiently guiding clarifying every step along the way [00:04:33] AI 1 : lots of support there [00:04:34] AI 2 : definitely and finally you've got the developing contributor ...
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    17 分
  • Mini Episode #10: Four Communication Skills that Make or Break All Leaders
    2025/10/13
    [00:00:00] Suzie Price : welcome to this wake up eager workforce podcast mini episode where we share in 10 minutes or less our monthly article from LinkedIn in a new audio format courtesy of our AI co host as they walk through the article and share additional insights exclusively for you I am Susie Price I'm your podcast host and the founder of Priceless Professional Development and whether you're listening to one of our long form episodes or something like this mini episode our focus is always to provide everything to you related to helping employees in your organization build a high commitment low drama wake up eager workforce we're focused on creating great hiring creating great teams helping leaders and individuals wake up eager you can find all of our episodes long form and short form at Wake Up Eager workforce.com and you can subscribe anywhere that you get your podcasts so let me know if you have any questions if you are enjoying these mini episodes or any of our other episodes or if I can help you in any way you can find me at Susie at priceless professional. com Susie Price on LinkedIn and of course our contact information if you go to wake up eager workforce.com thanks for tuning in appreciate you very much and go out and have a wake up eager kind of day take care [00:01:24] AI 1 : has you ever been in that spot where you just you feel like you could be a better leader or maybe more influential even just day to day maybe prepping for something big or just wondering what that uh secret sauce really is [00:01:36] AI 2 : absolutely it's a common feeling [00:01:38] AI 1 : well if that sounds familiar you're definitely in the right place because today we're doing a deep dive into something absolutely fundamental for leadership communication [00:01:47] AI 2 : the bedrock really exactly [00:01:49] AI 1 : and our mission here is well it's pretty straightforward we want to cut through all the noise and get straight to the most impactful stuff for you mm hmm we've focused on this really insightful analysis it's called 4 Communication skills that make or break all leaders [00:02:05] AI 2 : yeah it's a good one [00:02:07] AI 1 : and we're going to break it down distill it to you know the core ideas think of it like your fast track to understanding what really makes great leaders tick [00:02:15] AI 2 : and what's great about this source is how it really nails what inspires people what actually motivates them to act positively it's definitely not about that old command and control style it's more about building an environment where people feel genuinely empowered [00:02:30] AI 1 : that makes me think of a quote the analysis brings up from Ralph Waldo Emerson it's our chief want is someone who will inspire us to be what we know we could be powerful isn't it [00:02:40] AI 2 : it really is and if you think about it communication is basically the pipeline for that inspiration the pipeline I like that yeah it's how leaders connect potential with reality they paint that picture that vision and crucially make others feel like yes they can achieve it [00:02:55] AI 1 : okay so how do you actually do that that's the big question [00:02:58] AI 2 : well that's where this framework comes in [00:03:00] AI 1 : right the analysis gives us this framework it's simple but pretty powerful an acronym actually [00:03:05] AI 2 : C a L L C a L L yeah see you remember yeah and it's designed to help grasp these key skills you know the ones for building trust strengthening relationships inspiring that confidence ready to unpack C a L L let's do it okay first up c it stands for cultivate a positive sense of self in others now this isn't just like flattery right oh definitely not it's much deeper it's about actively empowering people seeing their potential recognizing their contributions and doing it authentically authentically [00:03:36] AI 1 : that's key absolutely leaders who get this right they don't just praise tasks they build the sort of deep seated confidence in the person and that makes the whole team stronger [00:03:47] AI 2 : exactly much stronger more cohesive more effective ultimately it's helping people see their own best qualities [00:03:54] AI 1 : okay so cultivating positivity is crucial but what about when things go wrong problems pop up which they always do right so that brings us to the a N C a L address problems quickly by focusing on behaviors and facts this sounds potentially tricky how do you do that without making things worse [00:04:14] AI 2 : yeah it's a really critical skill the analysis stresses sticking only to facts and observable behaviors no assumptions no judgments precisely you take out the emotional interpretation that you always or you never kind of language it keeps the conversation focused constructive [00:04:28] AI 1 : so it's about the what not the why or the who in a blaming sense [00:04:32] AI 2 : exactly it pays a much clearer path to actually solving the problem rather than just you know ...
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    13 分