Become a Pro today by partnering with Shop Marketing Pros for your shop’s digital marketing services. Stop wasting your marketing dollars and connect with them at https://www.shopmarketingpros.com.

Lead your shop to the next level by planning your marketing at the Plan With The Pros workshop. You’ll get three days of intensive training with the Shop Marketing Pros team and create your 2026 marketing plan for your shop. Ready to become a Pro? Reserve your space at https://www.planwiththepros.com.

Free up your team, boost efficiency, and increase profits without the extra workload. Hub Shop Solutions- Unlock your shop’s full potential by visiting https://www.hubshopsolutions.com to schedule a demo today.

In this episode, Josh Parnell is joined by Jessee Potter and Ryan Ragan from the Automotive Service and Tire Alliance (ASTA) to discuss the upcoming ASTA Expo and the organization’s community impact. Ryan explains the origins and mission of ASTA, emphasizing their support for independent shop owners through advocacy and education. Jesse highlights the importance of the ASTA community and previews new and exciting events at this year’s Expo, including unique social gatherings and expanded training opportunities.

Register for the ASTA Expo HERE

Timestamps:

• 00:00 "Membership Perks and Community Value"
• 03:25 Industry Growth and Networking Journey
• 08:57 Event Highlights: Gameday, Bar, Cigar Rolling
• 13:24 Expo Blends Fun and Training
• 15:54 "Value Beyond the Training Sessions"
• 17:34 Immediate Action and Crazy Ideas
• 23:19 "ASTA Expo: Transformative Impact"
• 25:58 "Experience Show Growth Yourself"
• 27:48 Eccentric Dan

I'm Josh Parnell, Founder and CEO of Limitless Leadership. As a leadership coach, trainer, and speaker, I help aspiring leaders in the automotive repair industry tap into unrecognized potential to achieve limitless results.

For more information, please visit limitlessleadership.co and check out The Limitless Leadership Blueprint HERE

Become a Pro today by partnering with Shop Marketing Pros for your shop’s digital marketing services. Stop wasting your marketing dollars and connect with them at https://www.shopmarketingpros.com.

Lead your shop to the next level by planning your marketing at the Plan With The Pros workshop. You’ll get three days of intensive training with the Shop Marketing Pros team and create your 2026 marketing plan for your shop. Ready to become a Pro? Reserve your space at https://www.planwiththepros.com.

Free up your team, boost efficiency, and increase profits without the extra workload. Hub Shop Solutions- Unlock your shop’s full potential by visiting https://www.hubshopsolutions.com to schedule a demo today.

In this episode, Josh is joined by Kate Wiggins, leadership program manager and facilitator. Kate shares her expertise on building a sense of community through leadership cohorts, emphasizing the importance of psychological safety and inclusivity. Drawing from her own journey as a former business owner, Kate highlights the challenges of leadership loneliness and the benefits of cultivating “intrapreneurs” within an organization.

Timestamps:

• 00:00 "Building Collaborative Leadership Programs"
• 06:04 Leadership Through Personal Growth
• 09:51 Former Coffee Shop Owner's Experience
• 11:39 Cultivating Intrapreneurship in Employees
• 15:03 Empowering Team Member Voices
• 19:32 Unleashing Workplace Potential
• 21:57 Modern Leadership: Self-Care First
• 26:06 "Leadership Gift: Faith in Potential"
• 28:23 "Faith Over Fear Inspires Confidence"
• 32:18 Influence of Social Proximity
• 36:31 Setting and Keeping Boundaries
• 38:54 Cultivating Intrapreneurship in Small Business
• 41:44 Unlocking Leadership Potential

I'm Josh Parnell, Founder and CEO of Limitless Leadership. As a leadership coach, trainer, and speaker, I help aspiring leaders in the automotive repair industry tap into unrecognized potential to achieve limitless results.

For more information, please visit limitlessleadership.co and check out The Limitless Leadership Blueprint HERE

Become a Pro today by partnering with Shop Marketing Pros for your shop’s digital marketing services. Stop wasting your marketing dollars and connect with them at https://www.shopmarketingpros.com.

Lead your shop to the next level by planning your marketing at the Plan With The Pros workshop. You’ll get three days of intensive training with the Shop Marketing Pros team and create your 2026 marketing plan for your shop. Ready to become a Pro? Reserve your space at https://www.planwiththepros.com.

Free up your team, boost efficiency, and increase profits without the extra workload. Hub Shop Solutions- Unlock your shop’s full potential by visiting https://www.hubshopsolutions.com to schedule a demo today.

In this episode, Josh Parnell is joined by James Scotto, shop owner of Future Auto Repair in Bossier City, Louisiana. James shares his journey from a finance career into running his family’s auto repair shop, highlighting the pivotal role that continual learning and professional development played in transforming his business and team culture. Together, Josh and James dive into themes of servant leadership, the importance of casting a clear vision, and how building a supportive team culture requires consistency and a commitment to surrounding yourself with high achievers.

Timestamps:

• 00:00 From Finance to Family Business
• 03:28 "Face It Till You Make It"
• 08:58 Casting Vision is Critical
• 10:18 "Beware Mediocrity's Lollipop"
• 15:21 Thoughts Drive Outcomes
• 16:49 Empathy Boosts Employee Engagement
• 19:53 Leadership: Energy or Title?
• 25:17 Effective Leadership and Feedback Dynamics
• 27:43 "Embracing Radical Candor in Feedback"
• 30:32 Timeless Wisdom from Carnegie
• 33:21 Leadership in Uncertainty

I'm Josh Parnell, Founder and CEO of Limitless Leadership. As a leadership coach, trainer, and speaker, I help aspiring leaders in the automotive repair industry tap into unrecognized potential to achieve limitless results.

For more information, please visit limitlessleadership.co and check out The Limitless Leadership Blueprint HERE

Become a Pro today by partnering with Shop Marketing Pros for your shop’s digital marketing services. Stop wasting your marketing dollars and connect with them at https://www.shopmarketingpros.com.

Lead your shop to the next level by planning your marketing at the Plan With The Pros workshop. You’ll get three days of intensive training with the Shop Marketing Pros team and create your 2026 marketing plan for your shop. Ready to become a Pro? Reserve your space at https://www.planwiththepros.com.

Free up your team, boost efficiency, and increase profits without the extra workload. Hub Shop Solutions- Unlock your shop’s full potential by visiting https://www.hubshopsolutions.com to schedule a demo today.

Dan Thieken is the owner of Kreager Tire and Service in Millersport, Ohio. Today, Dan shares his people-first leadership philosophy, emphasizing how strong relationships with employees, clients, and vendors are essential to creating a successful business. He highlights the importance of fostering a supportive, stress-free team culture and discusses how leading with empathy and humility breeds loyalty and high employee retention.

Timestamps:

• 00:00 "Pursuit of Perfection in Business"
• 05:09 "Behavior Shaped by Past Mistreatment"
• 07:55 Empowering Employee-Driven Culture
• 10:45 Promoting Training for Retail Teams
• 14:09 Business Owner's Stressful Responsibilities
• 17:44 Resetting Oil Light Importance
• 20:44 Costly Impact of Manager Turnover
• 26:00 Impactful Humility
• 27:20 "Join Us at ASTA Expo"

I'm Josh Parnell, Founder and CEO of Limitless Leadership. As a leadership coach, trainer, and speaker, I help aspiring leaders in the automotive repair industry tap into unrecognized potential to achieve limitless results.

For more information, please visit limitlessleadership.co and check out The Limitless Leadership Blueprint HERE

Become a Pro today by partnering with Shop Marketing Pros for your shop’s digital marketing services. Stop wasting your marketing dollars and connect with them at https://www.shopmarketingpros.com.

Lead your shop to the next level by planning your marketing at the Plan With The Pros workshop. You’ll get three days of intensive training with the Shop Marketing Pros team and create your 2026 marketing plan for your shop. Ready to become a Pro? Reserve your space at https://www.planwiththepros.com.

Free up your team, boost efficiency, and increase profits without the extra workload. Hub Shop Solutions- Unlock your shop’s full potential by visiting https://www.hubshopsolutions.com to schedule a demo today.

In this episode, Josh Parnell is joined by longtime friend and financial stewardship consultant Tyler Hennessee. Tyler shares how he went from ministry to entrepreneurship, emphasizing the importance of stewarding resources wisely and leading with faith rather than fear. He also offers frank advice on managing money, challenging you to question the status quo and seek continuous growth both personally and professionally.

Timestamps:

• 00:00 20-Year Ministry Journey
• 06:30 Fear-Based Financial Mindset Risks
• 07:25 "Choosing Faith Over Fear"
• 11:54 Embracing Faith and Entrepreneurship
• 15:19 "Challenges and Growth in Ministry"
• 17:49 "Inner Struggles and Self-Growth"
• 22:56 "Prioritizing Presence and Family"
• 25:20 "Being a True Leader"
• 27:18 Authentic Leadership and Legacy
• 32:56 "Hard Makes You Better"

I'm Josh Parnell, Founder and CEO of Limitless Leadership. As a leadership coach, trainer, and speaker, I help aspiring leaders in the automotive repair industry tap into unrecognized potential to achieve limitless results.

For more information, please visit limitlessleadership.co and check out The Limitless Leadership Blueprint HERE

Become a Pro today by partnering with Shop Marketing Pros for your shop’s digital marketing services. Stop wasting your marketing dollars and connect with them at https://www.shopmarketingpros.com.

Lead your shop to the next level by planning your marketing at the Plan With The Pros workshop. You’ll get three days of intensive training with the Shop Marketing Pros team and create your 2026 marketing plan for your shop. Ready to become a Pro? Reserve your space at https://www.planwiththepros.com.

Free up your team, boost efficiency, and increase profits without the extra workload. Hub Shop Solutions- Unlock your shop’s full potential by visiting https://www.hubshopsolutions.com to schedule a demo today.

In this episode, Josh Parnell is joined by Matt Wagg, shop owner, business coach, and training instructor with Auto Ignite Management. Matt shares his leadership journey, and how he now views challenges as opportunities rather than inconveniences. He discusses how effective leadership is rooted in active listening, genuine communication, and building trust within a team.

Timestamps:

• 00:00 Diesel Career Journey Beginnings
• 03:45 Observant Leadership Spurs Career Growth
• 08:09 From Business Class to Business Owner
• 10:52 "Perspective Drives Opportunity Capture"
• 16:30 "Leadership: Clarity and Direction"
• 18:30 Lease Denial After Long Wait
• 21:34 Faith's Role in Business Resilience
• 23:58 Avoid Hiring Friends
• 28:35 Building Trust Through Genuine Care
• 30:59 Essential Leadership Traits and Skills
• 36:24 Passionate Coaching for Shop Owners
• 37:24 "Book a Free Discovery Call"

I'm Josh Parnell, Founder and CEO of Limitless Leadership. As a leadership coach, trainer, and speaker, I help aspiring leaders in the automotive repair industry tap into unrecognized potential to achieve limitless results.

For more information, please visit limitlessleadership.co and check out The Limitless Leadership Blueprint HERE

Become a Pro today by partnering with Shop Marketing Pros for your shop’s digital marketing services. Stop wasting your marketing dollars and connect with them at https://www.shopmarketingpros.com.

Lead your shop to the next level by planning your marketing at the Plan With The Pros workshop. You’ll get three days of intensive training with the Shop Marketing Pros team and create your 2026 marketing plan for your shop. Ready to become a Pro? Reserve your space at https://www.planwiththepros.com.

Free up your team, boost efficiency, and increase profits without the extra workload. Hub Shop Solutions- Unlock your shop’s full potential by visiting https://www.hubshopsolutions.com to schedule a demo today.

In this episode, Josh Parnell sits down with Matt Schwab, multi-unit shop owner of Clutch Automotive and founder of Hub Shop Solutions. Matt unpacks the critical role that authentic company culture plays in driving business growth, sharing practical steps on building and sustaining core values within a team. He also discusses how Hub Shop Solutions was created to give shop teams time back by outsourcing estimate-building and warranty calls, ultimately empowering leaders to focus more on developing their people.

Timestamps:

• 00:00 Meet Matt Schwab
• 03:46 "Living Culture Beyond Buzzwords"
• 06:52 In-Depth Employee Onboarding
• 11:19 Remote Estimating Boosts Profit Margins
• 16:07 Honesty and Transparency Matter
• 18:25 Focusing on Positivity in Coaching
• 20:12 Rethinking Remote Estimation Concerns
• 23:17 Everyday Leadership: Helping or Hurting?
• 29:05 "The Power of 'I Believe in You'"
• 31:21 "Hub Shop Solutions Partnership Success"
• 33:04 "Give Your Life Away"
• 36:34 Support for Jenna & ASTA Expo Promo

A trust fund has been established a Amegy Bank to help provide for Jenna Burgess and her future. If you would like to make a donation, you may do so by clicking the link below or mailing a check to:

Jenna Lacy Burgess Trust

• 3639 Tartan Lane, Houston, Texas 77025

https://venmo.com/u/jennalacyburgesstrust

I'm Josh Parnell, Founder and CEO of Limitless Leadership. As a leadership coach, trainer, and speaker, I help aspiring leaders in the automotive repair industry tap into unrecognized potential to achieve limitless results.

For more information, please visit limitlessleadership.co and check out The Limitless Leadership Blueprint HERE

Become a Pro today by partnering with Shop Marketing Pros for your shop’s digital marketing services. Stop wasting your marketing dollars and connect with them at https://www.shopmarketingpros.com.

Lead your shop to the next level by planning your marketing at the Plan With The Pros workshop. You’ll get three days of intensive training with the Shop Marketing Pros team and create your 2026 marketing plan for your shop. Ready to become a Pro? Reserve your space at https://www.planwiththepros.com.

Free up your team, boost efficiency, and increase profits without the extra workload. Hub Shop Solutions- Unlock your shop’s full potential by visiting https://www.hubshopsolutions.com to schedule a demo today.

In this episode, Josh Parnell is joined by Jimmy Lea, Vice President of Business Development at the Institute for Automotive Business Excellence and a Certified Speaking Professional. Jimmy shares his unique journey into the automotive coaching industry and highlights the importance of adopting an abundance mindset and collaboration over competition when building leadership within shops.

Timestamps:

• 00:00 "Jimmy Lea Podcast Guest"
• 03:52 Networking Journey at Kukui Summit
• 08:36 "Jimmy Lee: Unique Certified Speaking Pro"
• 09:26 CSP Achievement Compared to Eagle Scout
• 14:41 "Conquer Public Speaking Fears"
• 15:45 Passion Drives Vision and Legacy
• 20:41 Self-Reflection for Informed Action
• 24:22 Leadership and Accountability Concerns
• 27:07 Desperate Flight Rebooking Dilemma
• 28:53 Nervous Flight Delays Due to Repair
• 32:26 "Leadership: Service and Accountability"
• 37:40 ASTA's Rapid Growth and Expansion
• 40:45 "Reach the Back Row"
• 42:13 "Weartheinstitute: Business Consultation Services"

I'm Josh Parnell, Founder and CEO of Limitless Leadership. As a leadership coach, trainer, and speaker, I help aspiring leaders in the automotive repair industry tap into unrecognized potential to achieve limitless results.

For more information, please visit limitlessleadership.co and check out The Limitless Leadership Blueprint HERE