In this episode, Josh Parnell is joined by Charlie Zlatkos, owner of Pleasant Care Care in Newton, Massachusetts. Charlie shares the story behind his million-dollar check and the grit and discipline required to achieve such success. He emphasizes the importance of setting standards as a leader—living by example to inspire and elevate a team. Finally, Charlie explains how consistent practice and training, both in business and personal development, are essential for achieving excellence and creating lasting impact.

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Timestamps:

• 00:00 "Under the Lift Spotlight"
• 04:46 "Starting Out at the Gas Station"
• 07:27 "Turning Points Shape Success"
• 09:59 "Challenging Long-Held Beliefs"
• 14:00 "Building AutoSop Answers Together"
• 18:20 "Motivation Through a Goal Check"
• 20:54 "Why We Avoid Taking Action"
• 25:04 "The Road Less Traveled"
• 26:30 "Commitment to Fitness Journey"
• 29:17 "Living the Standard"
• 35:04 "Valuing the Customer's Role"
• 36:34 "Relationship-Focused Hospitality"
• 39:22 "Measure to Manage Success"
• 42:19 "Training Like an Athlete"
• 46:49 "Leaders Must Train Effectively"
• 49:21 Efficient Auto Inspection System
• 51:25 "Auto Shop Training Overview"

I'm Josh Parnell, Founder and CEO of Limitless Leadership. With a team of leadership coaches, trainers, and speakers, Limitless Leadership helps aspiring leaders tap into unrecognized potential to achieve limitless results.

For more information, please visit https://www.limitlessleadership.co.