In this episode, we delve into the multifaceted world of reviews. Reviews can wield significant influence over your reputation and success, especially in the wedding and event space - your ability to land new clients could depend on the reviews you receive from past clients and how you respond to them. We explore the joy of receiving glowing reviews and the impact they can have on bolstering confidence and attracting new customers.

However, the journey isn't always smooth sailing. What happens when negative reviews rear their heads? We discuss strategies for handling criticism gracefully, including the importance of maintaining professionalism, seeking constructive feedback, and using negative reviews as opportunities for growth and improvement.

But what about those rare instances when a negative review escalates into a legal matter? We weigh in on when it might be time to consider legal action, examining the thresholds for defamation, and other legal implications.

Join us as we unravel the complexities of the review landscape, offering insights and guidance for both weathering the storm of criticism and harnessing the power of positive feedback. Whether you're building a business or simply learning to navigate the digital realm as part of your developed business strategy, this episode promises to equip you with the knowledge and confidence to navigate the highs and lows of reviews with finesse.

Join our Backstage waitlist here; or
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Intro Music is Happy Day by Top-Flow

The Green Room thanks Sergio Prosvirini for our podcast music.

In this episode we discuss undercutting. What it is, why some do it, why it's not best practice and how to avoid it. We also talk about the vendor that asked two grooms to sort their own pronouns out and how that went down.

During the ep we mention this great book by the talented Rachel Rodgers and we recommend you read it. Stat.

We also shamelessly plug the Backstage Waitlist because it's going to be fabulous. Register here.

If you aren't a member of TWEL yet and you're an event industry supplier, you should jump in here, because it's already fabulous.

Intro Music is Happy Day by Top-Flow

The Green Room thanks Sergio Prosvirini for our podcast music.

In this episode we talk about Kathryn a lot.

We also introduce the Green Room (this podcast) and Backstage (our new membership that is due for release in Winter '24).

Find out who Kathryn Adams, Founder of Event Law is and learn more about Shelley Breen, the behind-the-scenes cog that makes the stuff happen at Event Law.

Event Suppliers, Join The Wedding and Event Lawyer Facebook group here!
Sign up to the Wait List for Backstage here!

Intro Music is Happy Day by Top-Flow

The Green Room thanks Sergio Prosvirini for our podcast music.