『The FM Fix』のカバーアート

The FM Fix

The FM Fix

著者： Josh & Tom
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Your monthly hit of the future of FM, cutting through all the noise (and the BS). Each edition/episode brings you clear, practical insights to help you stay compliant, reduce downtime, and embrace sustainability. From emerging tech and AI to the nuts and bolts of day to day ops, we’re here to support you in doing your best work. Blending expert advice, digital tools, and a bit of common sense to help you shift from reactive to proactive, making your work life easier.© 2026 Josh & Tom 政治・政府 経済学
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  • Behind the scenes of Hospitality FM

    Behind the scenes of Hospitality FM
    2026/07/14

    As Maintenance Manager (now Facilities Manager!) at Flat Iron, Lily oversees the maintenance function across hospitality sites where uptime, safety, and guest experience are non-negotiable. From urgent reactive issues to planned upgrades, refurbishments, and contractor performance, her role sits right at the intersection of operations, finance, and people management.

    In this episode of The FM Fix, we talk about what it really takes to keep busy hospitality spaces running smoothly behind the scenes. We unpack how to balance reactive maintenance with long-term improvements, how to build contractor partnerships that actually deliver value, and how communication can make or break day-to-day operations. Lily also shares lessons from working in fast-paced, multi-site environments, managing budgets, and staying calm when downtime simply isn’t an option.
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    38 分
  • Leading Change in FM: People, Performance, and Place

    Leading Change in FM: People, Performance, and Place
    2026/04/27
    In this episode of The FM Fix, we’re joined by Stacey Kelly, Director of Facilities Services at Apleona Ireland, who oversees more than 150 sites across retail, manufacturing, corporate, and public sector portfolios. With over a decade in FM and leadership roles spanning everything from Aldi stores to pharmaceutical plants, Stacey brings a unique perspective on what it takes to manage large, multi-site operations while keeping people and performance at the centre. Her approach combines strategy with empathy, aligning client goals, team development, and service excellence to create seamless, scalable FM solutions. We explore how to lead through change, build trust across teams and clients, and keep standards high in a 24/7 operational world. Stacey also shares insights into mentorship, upskilling, and creating pathways for new FM talent, proving that great leadership isn’t just about process, but about people. For any FM aiming to step up into senior leadership or manage multi-site complexity with confidence, this episode is packed with lessons in culture, communication, and continuous improvement.
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    22 分
  • Lessons in Leadership and Growth

    Lessons in Leadership and Growth
    2026/04/13
    In this episode of The FM Fix, Tom chats with Sonia Murton, founder and managing director of Westbury FM, a company that has rapidly scaled to become one of the Sunday Times 100 fastest-growing private companies. Sonia shares her inspiring journey from project management to launching her own FM business, revealing the challenges she faced and the strategies she employed to earn client trust and enhance ROI. Tom and Sonia discuss the crucial balance between adopting technology and maintaining that essential human touch in facilities management. Tune in to gain insights from Sonia’s real-world experiences, and discover how she transformed obstacles into opportunities in the ever-evolving FM landscape.
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    37 分
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