What actually matters in FM tech
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What actually matters in FM tech
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Technology plays a bigger role in facilities management than ever before, but with so many tools, platforms and new developments, it can be difficult to separate what’s genuinely useful from what simply sounds good on paper.
Paul Bullard has spent his career working on the technology behind FM, helping to design and deliver systems that support maintenance, compliance and day-to-day operations across a wide range of environments.
Now Chief Product Officer at SFG20, his work focuses on shaping how maintenance standards and digital tools come together, ensuring that what’s built is not only technically sound, but practical for the teams using it.
In this conversation, we explore how FM technology has evolved, where it’s delivering real value, and where it can fall short. We also look at the role of data, the growing influence of AI and what facilities teams should be thinking about as the industry continues to change.