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Let’s be honest, if you run a small or mid-sized business, HR is probably the last thing on your to-do list, somewhere behind sales calls and customer issues.

Maybe you've handed off HR to your office assistant and expecting them to double as an HR generalist. And if you’ve ever had to deal with confusing employee complaints, messy terminations, or sketchy onboarding processes, you already know, it’s costing you more than you think.

In this episode of The Business Fix, Chrissy and Josh tackle the critical role of HR for small businesses and why getting it right from Day One isn’t just smart, it’s essential. They break down what happens when you don’t have clear HR policies, the dangers of skipping formal job descriptions, and the silent cost of eroded workplace trust.

Chrissy shares real-world examples from her work as an HR consultant at Clarity HR, including the difference between a full-time HR generalist and leveraging fractional HR services to bring strategic expertise into your organization.

The duo also unpacks why a strong employee handbook is the foundation of HR compliance, how to create a consistent and legally sound onboarding process, and the hidden costs of neglecting employee relations and internal communication. Plus, they explore the serious risks of skipping a proper HR audit and failing to document performance issues.

How investing in HR builds a foundation for team development, employee experience, and long-term employee retention.

Whether you're at 5 employees or 50, this episode is your crash course in human resources strategy that helps reduce liability, improve morale, and support growth. Because trust us: you can’t build the plane mid-flight and you definitely can’t build your HR plan that way either.

🎙 Ready to Fix What’s Holding Your Business Back?
The Business Fix podcast delivers real-world strategies to grow your business, lead your team, and reclaim your time. New episodes drop weekly—packed with insights for business owners and managers who want to do better.

🔗 Connect with Chrissy and Josh at https://www.businessfixpodcast.com/ for more tools, support, and clarity.

Enjoy the episode? Leave us a review, share it with your leadership team, and let us know your biggest takeaway in the comments!

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Hiring mistakes cost more than just time… They cost morale, momentum, and money.

In this episode of The Business Fix, Chrissy Myers and Josh Troche share battle-tested hiring best practices that every business owner and manager needs to hear. Whether you're navigating the hiring process for the first time or you're burned out from high employee turnover, this episode gives you real-world insights to help you turn things around.

You’ll learn the most effective recruitment strategies that actually work for hiring for small businesses. Discover how smart hiring, structured interviews, and practical recruiting assessments can save your team from costly mistakes. They also dive into job interview techniques, candidate screening, and strategic onboarding tips to help you build a high-performing team from day one.

Chrissy and Josh don’t just talk theory, they walk you through how to build better staffing solutions and show you how to hire the right employee without breaking the bank or your culture.

🎙 Ready to Fix What’s Holding Your Business Back?
The Business Fix podcast delivers real-world strategies to grow your business, lead your team, and reclaim your time. New episodes drop weekly—packed with insights for business owners and managers who want to do better.

🔗 Connect with Chrissy and Josh at https://www.businessfixpodcast.com/ for more tools, support, and clarity.

Enjoy the episode? Leave us a review, share it with your leadership team, and let us know your biggest takeaway in the comments!

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Josh recalls a moment that stopped him in his tracks. He was dreading a call with a potential new client. He realized that if the relationship was already draining before the contract was even signed, what would it look like a few months in? That was the moment he knew: this wasn’t a fit. And he backed out.

In this episode of The Business Fix, Chrissy and Josh apply that same clarity to something even harder: knowing when it’s time to let an employee go and say goodbye. With firsthand stories of workplace drama and team dynamics gone sideways, they unpack the high cost of inaction and how firing toxic employees might be the smartest move for your business management strategy.

Whether you lead a small team or an enterprise, recognizing the ripple effects of toxic employees is vital. From declining employee morale to a deteriorating organizational culture, keeping the wrong person too long can derail your success. Chrissy and Josh don’t just talk theory, they offer clear, candid insight into navigating difficult conversations, boosting employee performance, and protecting small business leadership from unnecessary burnout.

This episode doesn’t just address the how of employee termination, it tackles the why with empathy, strategy, and a dose of humor. If your business is being drained by workplace toxicity, tune in to learn why saying “goodbye” might be the most growth-friendly move you can make.

🎙 Ready to Fix What’s Holding Your Business Back?
The Business Fix podcast delivers real-world strategies to grow your business, lead your team, and reclaim your time. New episodes drop weekly—packed with insights for business owners and managers who want to do better.

🔗 Connect with Chrissy and Josh at https://www.businessfixpodcast.com/ for more tools, support, and clarity.

Enjoy the episode? Leave us a review, share it with your leadership team, and let us know your biggest takeaway in the comments!

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Is your calendar full of business meetings that feel like a black hole of lost time?

In this episode of The Business Fix, Chrissy and Josh break down the real cost of poor meeting strategies and why effective leadership starts with a productive meeting.

Packed with tactical meeting tips, this episode teaches you how to create a clear, actionable meeting agenda, avoid “meeting hostages,” and make every meeting count. Whether you're leading virtual, hybrid, or in-person sessions, you’ll learn how to improve meeting effectiveness and turn meetings into a tool for employee engagement and stronger workplace communication.

Discover how intentional meetings not only drive better business operations but also shape your entire company culture. With a mix of humor, tough love, and proven advice, this episode is your go-to guide for upgrading your organizational leadership through better meetings.

If you're ready to stop wasting time and start using meetings as a strategic business asset, this one’s for you.

🎙 Ready to Fix What’s Holding Your Business Back?
The Business Fix podcast delivers real-world strategies to grow your business, lead your team, and reclaim your time. New episodes drop weekly—packed with insights for business owners and managers who want to do better.

🔗 Connect with Chrissy and Josh at https://www.businessfixpodcast.com/ for more tools, support, and clarity.

Enjoy the episode? Leave us a review, share it with your leadership team, and let us know your biggest takeaway in the comments!

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In this episode of The Business Fix, Chrissy and Josh get real about one of the most common business frustrations: why your leads just aren't converting. Are your marketing efforts falling flat? Are job postings attracting the wrong candidates or worse, none at all?

This episode is packed with practical tips and a healthy dose of humor to help you get laser-focused on quality over quantity in both sales and hiring.

Chrissy brings her HR and operations expertise, while Josh breaks down how to blend marketing strategy with direct outreach to attract the right people whether they’re clients or employees.

Learn how to target your ideal client or hire with precision by moving beyond generic social media posts and spammy email blasts. This episode breaks down how to use AI tools and CRM systems to qualify leads effectively, craft job postings that attract the right talent, and avoid the common “spray and pray” approach. Discover how to balance digital strategies with personal outreach and turn your brand into a recruiting and sales powerhouse.

Perfect for small business owners, sales pros, HR teams, and marketing managers, this episode offers immediately actionable advice to help you stop wasting time on bad leads—and start growing your business with intention.

🎙 Ready to Fix What’s Holding Your Business Back?
The Business Fix podcast delivers real-world strategies to grow your business, lead your team, and reclaim your time. New episodes drop weekly—packed with insights for business owners and managers who want to do better.

🔗 Connect with Chrissy and Josh at https://www.businessfixpodcast.com/ for more tools, support, and clarity.

Enjoy the episode? Leave us a review, share it with your leadership team, and let us know your biggest takeaway in the comments!

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Let’s face it... MBA programs don’t teach you how to fire someone. But if you're a small business owner or a manager, it’s not a matter of if, but when. In this brutally honest and surprisingly funny episode of The Business Fix, Chrissy Myers (CEO) and Josh Troche (Operations & Marketing) take you behind the scenes of employee terminations: how to do it legally, ethically, and without causing chaos in your company.

They unpack the messy emotional and legal realities of firing someone, from avoiding discrimination claims to protecting your company’s culture, brand, and team morale. You’ll hear personal stories, cautionary tales, and HR truths no one tells you—like what happens when you tell someone they’re getting fired... before the meeting.

Whether you’ve got five employees or 500, this episode will give you clear, actionable strategies for handling terminations the right way. You’ll learn how to document performance issues like a pro, why “at-will” doesn’t mean you can fire on a whim, how to conduct a respectful 90-second exit, what to do when a long-time employee becomes toxic, and the one thing you should never do in a termination meeting.

Packed with humor and real-world advice, this episode is your essential guide to handling one of leadership’s hardest moments with confidence and compassion.

🎙 Ready to Fix What’s Holding Your Business Back?
The Business Fix podcast delivers real-world strategies to grow your business, lead your team, and reclaim your time. New episodes drop weekly—packed with insights for business owners and managers who want to do better.

🔗 Connect with Chrissy and Josh at https://www.businessfixpodcast.com/ for more tools, support, and clarity.

Enjoy the episode? Leave us a review, share it with your leadership team, and let us know your biggest takeaway in the comments!

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Are your employees constantly falling short—and you're not sure why? Are you expecting perfection?

You might be the problem.

In this episode of The Business Fix, Chrissy and Josh take a deep (and hilarious) dive into one of the most common but overlooked issues in business management: employee expectations.

They unpack the most common pitfalls leaders make when setting employee expectations and explain why unspoken expectations are often a fast track to future regrets. They dive into practical tools like SOPs, checklists, and video platforms such as Loom to help business owners create clarity and reduce miscommunication.

You'll learn how to walk the fine line between clear direction and micromanagement, and why even top-performing employees can become overwhelmed without the right support—leading to burnout. They also explore the difference between assuming understanding and achieving actual alignment, the hidden dangers of tolerating toxic performers, and how culture, clarity, and communication form the golden triangle of employee success.

If you're a business owner, manager, or team leader of 2 or 200 people, this episode is your no-fluff guide to getting everyone on the same page—and keeping them there.

🔥 Bonus: This episode sets the stage for our next topic and why no employee should ever be surprised by it.

🎙 Ready to Fix What’s Holding Your Business Back?
The Business Fix podcast delivers real-world strategies to grow your business, lead your team, and reclaim your time. New episodes drop weekly—packed with insights for business owners and managers who want to do better.

👉 Head over to the website: www.businessfixpodcast.com

🎙 Ready to Fix What’s Holding Your Business Back?
The Business Fix podcast delivers real-world strategies to grow your business, lead your team, and reclaim your time. New episodes drop weekly—packed with insights for business owners and managers who want to do better.

🔗 Connect with Chrissy and Josh at https://www.businessfixpodcast.com/ for more tools, support, and clarity.

Enjoy the episode? Leave us a review, share it with your leadership team, and let us know your biggest takeaway in the comments!

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In this eye-opening episode of The Business Fix, Chrissy Myers and Josh Troche dive deep into what truly makes a great leader. Most of us assume we're doing a good job, but this episode reveals how often we miss the mark. If you're a small business owner, department manager, or just stepping into leadership, this episode will challenge your thinking and give you practical tools to lead with confidence and avoid burnout.

They highlight the high cost of poor leadership, including turnover, wasted time, and lost peace of mind, and offer practical fixes for developing leadership that builds resilient, engaged teams.

Chrissy brings her HR expertise into play with honest insights about 360 feedback and managing intimidating leadership styles. Josh talks about the trap of micromanagement and the benefits of letting go, even when others won’t do it “your way.” They also explore emotional intelligence, authenticity in leadership, and how to be consistent in messaging and behavior, especially during tough times.

🔥 This episode delivers a powerful mix of humor, tough love, and real-world leadership tactics you can start using right now to level up your team and your business.

🎙 Ready to Fix What’s Holding Your Business Back?
The Business Fix podcast delivers real-world strategies to grow your business, lead your team, and reclaim your time. New episodes drop weekly—packed with insights for business owners and managers who want to do better.

👉 Head over to the website: www.businessfixpodcast.com

🎙 Ready to Fix What’s Holding Your Business Back?
The Business Fix podcast delivers real-world strategies to grow your business, lead your team, and reclaim your time. New episodes drop weekly—packed with insights for business owners and managers who want to do better.

🔗 Connect with Chrissy and Josh at https://www.businessfixpodcast.com/ for more tools, support, and clarity.

Enjoy the episode? Leave us a review, share it with your leadership team, and let us know your biggest takeaway in the comments!