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Let’s be honest, if you run a small or mid-sized business, HR is probably the last thing on your to-do list, somewhere behind sales calls and customer issues.

Maybe you've handed off HR to your office assistant and expecting them to double as an HR generalist. And if you’ve ever had to deal with confusing employee complaints, messy terminations, or sketchy onboarding processes, you already know, it’s costing you more than you think.

In this episode of The Business Fix, Chrissy and Josh tackle the critical role of HR for small businesses and why getting it right from Day One isn’t just smart, it’s essential. They break down what happens when you don’t have clear HR policies, the dangers of skipping formal job descriptions, and the silent cost of eroded workplace trust.

Chrissy shares real-world examples from her work as an HR consultant at Clarity HR, including the difference between a full-time HR generalist and leveraging fractional HR services to bring strategic expertise into your organization.

The duo also unpacks why a strong employee handbook is the foundation of HR compliance, how to create a consistent and legally sound onboarding process, and the hidden costs of neglecting employee relations and internal communication. Plus, they explore the serious risks of skipping a proper HR audit and failing to document performance issues.

How investing in HR builds a foundation for team development, employee experience, and long-term employee retention.

Whether you're at 5 employees or 50, this episode is your crash course in human resources strategy that helps reduce liability, improve morale, and support growth. Because trust us: you can’t build the plane mid-flight and you definitely can’t build your HR plan that way either.

🎙 Ready to Fix What’s Holding Your Business Back?
The Business Fix podcast delivers real-world strategies to grow your business, lead your team, and reclaim your time. New episodes drop weekly—packed with insights for business owners and managers who want to do better.

🔗 Connect with Chrissy and Josh at https://www.businessfixpodcast.com/ for more tools, support, and clarity.

Enjoy the episode? Leave us a review, share it with your leadership team, and let us know your biggest takeaway in the comments!

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Hiring mistakes cost more than just time… They cost morale, momentum, and money.

In this episode of The Business Fix, Chrissy Myers and Josh Troche share battle-tested hiring best practices that every business owner and manager needs to hear. Whether you're navigating the hiring process for the first time or you're burned out from high employee turnover, this episode gives you real-world insights to help you turn things around.

You’ll learn the most effective recruitment strategies that actually work for hiring for small businesses. Discover how smart hiring, structured interviews, and practical recruiting assessments can save your team from costly mistakes. They also dive into job interview techniques, candidate screening, and strategic onboarding tips to help you build a high-performing team from day one.

Chrissy and Josh don’t just talk theory, they walk you through how to build better staffing solutions and show you how to hire the right employee without breaking the bank or your culture.

🎙 Ready to Fix What’s Holding Your Business Back?
The Business Fix podcast delivers real-world strategies to grow your business, lead your team, and reclaim your time. New episodes drop weekly—packed with insights for business owners and managers who want to do better.

🔗 Connect with Chrissy and Josh at https://www.businessfixpodcast.com/ for more tools, support, and clarity.

Enjoy the episode? Leave us a review, share it with your leadership team, and let us know your biggest takeaway in the comments!

Send us a text

Josh recalls a moment that stopped him in his tracks. He was dreading a call with a potential new client. He realized that if the relationship was already draining before the contract was even signed, what would it look like a few months in? That was the moment he knew: this wasn’t a fit. And he backed out.

In this episode of The Business Fix, Chrissy and Josh apply that same clarity to something even harder: knowing when it’s time to let an employee go and say goodbye. With firsthand stories of workplace drama and team dynamics gone sideways, they unpack the high cost of inaction and how firing toxic employees might be the smartest move for your business management strategy.

Whether you lead a small team or an enterprise, recognizing the ripple effects of toxic employees is vital. From declining employee morale to a deteriorating organizational culture, keeping the wrong person too long can derail your success. Chrissy and Josh don’t just talk theory, they offer clear, candid insight into navigating difficult conversations, boosting employee performance, and protecting small business leadership from unnecessary burnout.

This episode doesn’t just address the how of employee termination, it tackles the why with empathy, strategy, and a dose of humor. If your business is being drained by workplace toxicity, tune in to learn why saying “goodbye” might be the most growth-friendly move you can make.

🎙 Ready to Fix What’s Holding Your Business Back?
The Business Fix podcast delivers real-world strategies to grow your business, lead your team, and reclaim your time. New episodes drop weekly—packed with insights for business owners and managers who want to do better.

🔗 Connect with Chrissy and Josh at https://www.businessfixpodcast.com/ for more tools, support, and clarity.

Enjoy the episode? Leave us a review, share it with your leadership team, and let us know your biggest takeaway in the comments!