In this episode of The B2B POD, host Radwa Hassan and guest Abdallah Saqqa discuss why customer experience strategy should be iterative to stay relevant. Abdallah explains that the core of any customer experience strategy is the building and maintenance of a well-supported plan, which must be continuously adapted to keep up with changes in the market and the evolving needs of customers. Without an iterative design process, companies can quickly fall behind their competitors and lose control of their customer base. They highlight companies like Emirates, Qatar Airways, and Amazon as examples of businesses that excel in customer experience strategy and stress the importance of proper ownership from within the company to stay ahead in the game.

Links:

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Website -

https://www.thepodcast.ae/theb2bpod/

Radwa LinkedIn -

https://www.linkedin.com/in/radwa-hassan/

Abdallah Saqqa LinkedIn -

https://www.linkedin.com/in/abdallahsaqqa/

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Thank You!

Podcast Description:

The B2B POD is the finest resource for knowledge on anything pertaining to the B2B sector. The podcast aims at providing topical and dynamic content, making it a vital tool for entrepreneurs to stay updated. Listen in as our season's host Radwa Hassan, brings together a variety of guests each week to discuss the relevant challenges of the industry.

In this episode, host Radwa Hassan speaks with Charbel Zreiby, an expert in digital transformation and technology innovation. They discuss the outlook on technology shifts that will shape businesses in the next 5 years.

Charbel highlights the importance of embracing a digital mindset and adopting new technologies such as AI, blockchain, and IoT to drive business growth and stay competitive. He also emphasizes the need for companies to prioritize data security and privacy as cyber threats become increasingly sophisticated.

The conversation delves into the impact of automation on the workforce and the need for reskilling and upskilling to ensure employees are equipped to work alongside new technologies. They also touch on the role of government regulations in shaping the future of tech and business.

Overall, the discussion highlights the rapid pace of technological change and the need for businesses to stay agile and adaptable to thrive in the coming years.

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https://www.instagram.com/theb2b_pod/

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https://www.linkedin.com/company/78324636/

Website -

https://www.thepodcast.ae/theb2bpod/

Radwa LinkedIn -

https://www.linkedin.com/in/radwa-hassan/

Charbel Zreiby LinkedIn -

http://www.linkedin.com/in/charbelzreiby

Review The B2B POD on your favourite platform to let us know what you think about the show.

Thank You!

Podcast Description:

The B2B POD is the finest resource for knowledge on anything pertaining to the B2B sector. The podcast aims at providing topical and dynamic content, making it a vital tool for entrepreneurs to stay updated. Listen in as our season's host Radwa Hassan, brings together a variety of guests each week to discuss the relevant challenges of the industry.

In this episode of The B2B POD, host Radwa Hassan and guest Abdullah Khorami discuss the changes in digital transformation before and after the pandemic. They explore how the pandemic has affected the mobility and location of employees and the changing ways that customers interact with services. Khorami notes that productivity has increased as a result of the pandemic experience, as people have more flexibility.

The episode also delves into the insights gained from research on people's behavior during digital transformation, from employees to CEOs. Khorami emphasizes the importance of understanding the needs and perspectives of different stakeholders, including the workforce and customers, in order to effectively implement digital transformation initiatives.

Throughout the episode, Khorami provides practical advice for businesses looking to navigate the complex digital transformation landscape, including focusing on core objectives, building strong relationships with IT vendors and partners, and staying up-to-date on the latest technologies and trends.

Follow us on the following platforms to never miss out on any updates:

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Website -

https://www.thepodcast.ae/theb2bpod/

Radwa Hassan LinkedIn -

https://www.linkedin.com/in/radwa-hassan/

Abdullah Khorami LinkedIn -

https://www.linkedin.com/in/abdullah-mohammad-khorami-6a4aa515/

Review The B2B POD on your favourite platform to let us know what you think about the show.

Thank You!

Podcast Description:

The B2B POD is the finest resource for knowledge on anything pertaining to the B2B sector. The podcast aims at providing topical and dynamic content, making it a vital tool for entrepreneurs to stay updated. Listen in as our season's host Radwa Hassan, brings together a variety of guests each week to discuss the relevant challenges of the industry.

In this episode of The B2B POD, we will discuss strategies for optimizing the performance of your marketing department and driving a culture of growth within your organization.

Learn how to set clear goals and objectives, align your team's efforts with the overall goals of the company, and implement effective metrics for measuring success.

Our guest Ali Raza will delve into the importance of fostering a culture of innovation and experimentation, as well as the role of effective communication and collaboration in driving growth. Listen in to gain valuable insights and actionable steps for anyone looking to boost the performance of their marketing department and drive growth within their organization.

In this Episode:

• We introduce you to our gracious host Radwa Hassan and our guest Ali Raza
• Ali Raza talks about the key ingredients to fostering a growth culture
• Our guest talks about the different generations and their behavior in the workplace.
• Radwa and Ali delve into the conversation of establishing a common dialogue between various functions.
• How a growth culture impacts and benefits marketing
• Steps to bring your team on board towards fostering growth in a company
• Why organisations need to adopt a growth culture and infinite mindset and how it will benefit them

Follow us on the following platforms to never miss out on any updates:

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https://www.instagram.com/theb2b_pod/

Facebook -
https://www.facebook.com/TheB2BPOD

LinkedIn -
https://www.linkedin.com/company/78324636/

Website -
https://www.thepodcast.ae/theb2bpod/

Radwa LinkedIn -
https://www.linkedin.com/in/radwa-hassan/

Ali Raza LinkedIn -
https://www.linkedin.com/in/ali-raza-380412104/

What separates a great leader from a mediocre one?

A manager’s behavior has a direct link to employee experiences of inclusion—in fact, almost half of an employee’s experience of inclusion can be explained by managerial inclusive leadership behaviors.

Employees’ experiences of inclusion at work explain how constructively teams problem-solve, how engaged employees are, how interested they are in staying at their jobs, and how much they feel like they can innovate.

This Episode of The B2B POD is intended to help leaders understand how to move towards a more inclusive approach to leadership and steer away by unconscious biases. Listen in as our Host Radwas Hassan engages in a discussion with Mustafa Ali, a Sales Leader and a Leadership coach based in the UAE.

In this Episode:

• We introduce you to our gracious host Radwa Hassan and our guest Mustafa Ali
• Learn about systematic biases and unconscious biases
• How to ensure diversity and inclusion within your organization and team
• Our Guest shared his expertise on how to be an inclusive leader

Check your Biases -

https://implicit.harvard.edu/implicit/takeatest.html

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Website -
https://www.thepodcast.ae/theb2bpod/

Radwa LinkedIn -
https://www.linkedin.com/in/radwa-hassan/

Mustafa LinkedIn -
https://www.linkedin.com/in/mustafa5/

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Why do so many leaders get Leadership wrong? Leadership can be a dealbreaker in most organizations. Many people get it wrong, or at least some of them do, and many times they don’t even realize it. However, given how quickly the marketing landscape is evolving, collaboration between teams and practicing self-awareness to understand what’s not working out is necessary. Do you wish to know what the different types of leaders are and what good leadership really is? Tune in to Episode 8 of The B2B POD and indulge in an engaging discussion between our host Radwa Hassan and guest Robert Jordan, where they elaborate on the different types of leaders and how they take on a crisis in their own individual ways.

In this Episode -
We introduce you to our gracious host Radwa Hassan and our guest Robert Jordan.
Give you a general overview of the challenges leaders face and how to overcome them.
Our guest shares his insights on Leadership styles in his book Right Leader Right Time. Discover your leadership style for a winning career and company.
In closing, we'd like to say thank you for tuning in to The B2B POD this week. We hope to see you for Episode 9.

Episode highlights -
[00:01] Radwa introduces the guest Robert Jordan
[00:14] Radwa introduces the topic for the episode
[01:11] Radwa Hassan introduces the guest Robert Jordan
[02:43] Radwa cites a statistic from Gallup organization
[03:13] Radwa asks what are the different types of leaders and what is good leadership.
[05:48] Robert explains the traits of Remarkable leaders
[07:42] Robert explains the 4 leadership styles called FABS
[11:16] Robert explains the Builder leadership type with an example
[17:22] Robert explains his perceptions written in his book Right Leader Right Time.
[17:52] Robert explains his perceptions as a Fixer leader
[19:01] Robert explains his views as an Artist leader with an example
[21:27] Radwa asks Robert which leadership style is most prevalent in the market
[24:52] Radwa talks about how important it is to lead by example to be a leader
[26:01] Radwa asks Robert for his Key takeaways for the listeners in their Leadership journey
[26:48] Robert states the harsh reality of leaders
[28:05] Robert gives an example of Cheryl Sandberg who left Google and went to Facebook and was a great example of a leader
[29:44] Radwa talks about Cheryl Sandberg having the 4 leadership styles
[31:09] Robert shares a common trait among FABS leaders
[32:31] Robert shares his psychologist’s views on leadership
[33:43] Radwa encourages the listeners to read Robert’s book Right Leader Right Time.
[34:25] The End

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Radwa LinkedIn
Robert Jordan LinkedIn
Right Leader Right Time: Robert Jordan and Olivia Wagner:
Websites: www.interimexecs.com & www.rightleader.com

If stated correctly, the silos between sales and marketing departments are a long-standing issue throughout every industry.

Do you wish to learn how to bridge the gap between these misalignments? Tune in to Episode 7 of The B2B POD, and indulge in an engaging discussion between our host Radwa Hassan and guest Sunita Hadani, where they elaborate on the challenges and solutions to building a successful connection between an agency and a marketer.

In this Episode,

• We introduce you to our gracious host Radwa Hassan and our guest Sunita Hadani.
• Give you a general overview of the challenges and their solutions to correct the misalignment between agencies and marketers.
• Our guest shares some tips and tricks to get both of them on the same page.

In closing, we'd like to say thank you for tuning in to The B2B POD this week. We hope to see you for Episode 8.

Episode highlights -
[00:10] Radwa introduces the guest and topic for the episode
[00:35] About Sunita

[03:33] Radwa asks Sunita about her experience with establishing an agency

[04:11] Sunita elaborates on how the digital age has affected the relationship
between marketers and agencies

[08:24] Radwa asks Sunita for her perspective on working in an agency
[05:17] Sunita explains the need for agencies to transform themselves

[06:37] Sunita elaborates on multiple challenges and the pressure that
today’s agencies face

[07:05] Radwa explains the crisis of new competitors in the IT industry
[08:46] Sunita explains how the modern agencies function

[09:29] Sunita elaborates on the importance of the agency and
marketing relationship

[10:15] Radwa asks Sunita her views after moving from the
corporate side to the agency side

[13:17] Radwa asks Sunita for her tips for Marketers and Agencies
to build the relationship

[13:38] Sunita gives her tips for Marketers to build a strong relationship
with the Agencies

[15:49] Radwa gives tips on how to successfully run an agency.
[18:23] The End

Meanwhile, you can follow us on the following platforms to never miss out on any updates:

Instagram -https://www.instagram.com/theb2b_pod/
Facebook - https://www.facebook.com/TheB2BPOD
LinkedIn - https://www.linkedin.com/company/78324636/
Website - https://www.thepodcast.ae/theb2bpod/
Radwa LinkedIn - https://www.linkedin.com/in/radwa-hassan/

It’s vital to prioritize your tasks to minimize the stress of multitasking and maximize your productivity. When it comes to prioritizing your tasks as a B2B marketer, do you have a strategy in place? Tune in to Episode 6 of The B2B POD, and indulge in an engaging discussion between our host Radwa Hassan and guest Chris Tremaglio, where they elaborate on how B2B marketing professionals are under pressure to prioritize, the challenges while prioritizing, the consequences of not prioritizing, and more. Listen in to know more about Chris Tremaglio’s honest opinion on the ruthless prioritization catch-22.

In this Episode,

● We introduce you to our gracious host Radwa Hassan and our guest
Chris Tremaglio

● An overview of the significance of prioritizing and the
consequences of doing otherwise.

● Our guest shares his opinion on ruthless prioritization for catch 22

In closing, we'd like to say thank you for tuning in to The B2B POD this week. We hope to see you for Episode 7.

Episode highlights -

[00:19] Radwa Hassan introduces the guest Chris Tremaglio

[00:34] About Chris Tremaglio

[00:52] Radwa speaks on How B2B marketing professionals are under pressure
to prioritize

[01:24] Radwa talks about content and programs for customer service as a priority

[02:03] Radwa asks Chris his view on ruthless prioritization for catch 22

[02:25] Chris explains his views on Ruthless prioritization

[03:11] Chris explains his views on catch 22

[03:43] Chris talks about the challenges while prioritizing

[04:00] Radwa talks about the consequences of not prioritizing

[04:14] Chris talks about the various ways of prioritizing within an organization

[04:54] Chris talks about the effects of Prioritization

[14:18] Radwa asks Chris how he simplifies marketing

[14:45] Chris talks about prioritization as one of his greatest challenges

[18:35] Chris talks about how ruthless prioritization applies to everyone

[24:24] Radwa asks Chris for tips on building quick wins and having ruthless
prioritization

[29:17] Radwa gives her conclusion on the best marketing practices

[29:46] The End

Meanwhile, you can follow us on the following platforms to never miss out on any updates:

Instagram - https://www.instagram.com/theb2b_pod/

Facebook - https://www.facebook.com/TheB2BPOD

LinkedIn - https://www.linkedin.com/company/78324636/

Website - https://www.thepodcast.ae/theb2bpod/

Radwa LinkedIn - https://www.linkedin.com/in/radwa-hassan/

Chris Tremaglio - https://www.linkedin.com/in/chris-tremaglio/