エピソード

  • Ford on the Factory Floor, EVs Staying Young, and Siri Finally Smart

    Ford on the Factory Floor, EVs Staying Young, and Siri Finally Smart
    2026/07/15
    Episode #1397: Ford leans on Toyota's Gemba management philosophy to improve quality, China's EVs are being upgraded like smartphones, and Apple's smartest Siri yet hints at a future where AI—not apps—becomes the new user interface. Show Notes with lin...
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    12 分
  • CA Brings Back EV Rebates, Japan Standardizes Parts, Dealer Buy Store Where He Started

    CA Brings Back EV Rebates, Japan Standardizes Parts, Dealer Buy Store Where He Started
    2026/07/14
    Episode #1396: California revives EV rebates after the federal tax credit disappears, Toyota leads an effort to standardize parts across Japan's auto industry, and Missouri dealer Eric Gentry returns to where his career began as he launches his own dea...
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    13 分
  • Websites Win Service, CarMax Gives Back, Europe Pumps the Brakes

    Websites Win Service, CarMax Gives Back, Europe Pumps the Brakes
    2026/07/13
    Episode #1395: Today we’re looking at why dealership websites are outperforming phone calls in service scheduling, celebrating CarMax’s recognition for community impact, and heading across the Atlantic, where regulators may soon let satellites and soft...
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    14 分
  • Is July the 'Saturday' of the Year?

    Is July the 'Saturday' of the Year?
    2026/07/11
    Episode 1394: Chris Reeves joins for a conversation about pronunciation and days of the week, plus a look at a unique bracket challenge.Ancira Auto Group turned March Madness into a win for the community with its “Bracket for a Cause” Charity Challenge...
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    9 分
  • AI Call Lawsuit, Benstock on 84 Month Loans, US Winning World Cup Visitors

    AI Call Lawsuit, Benstock on 84 Month Loans, US Winning World Cup Visitors
    2026/07/10
    Episode #1393: AI call recording lands in court, Brian Benstock questions whether 84-month loans are costing dealers lifelong customers, and World Cup visitors discover America's unexpected attractions—from Walmart and Buc-ee's to Waffle House and ranc...
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    14 分
  • Brian Benstock’s Mid-Year Check In: Busy, Lousy, but Always Great

    Brian Benstock’s Mid-Year Check In: Busy, Lousy, but Always Great
    2026/07/09
    Episode #1392: At the halfway point of 2026, Brian Benstock joins us to unpack the biggest challenges—and biggest opportunities—in retail automotive. From navigating uncertainty and scaling dealership operations to building a culture of trust, it's a c...
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    17 分
  • Made in China, Built on Data, Powered by Happy Teams

    Made in China, Built on Data, Powered by Happy Teams
    2026/07/08
    Episode #1391: China is becoming the global R&D hub for legacy automakers, Ken Garff shows how a 70-store dealer group is laying the data foundation for AI, and a new workforce report reveals why predictable schedules, strong culture, and generational ...
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    12 分
  • Dealers Squeeze, Loans Stretch, Slate Stays Stateside

    Dealers Squeeze, Loans Stretch, Slate Stays Stateside
    2026/07/07
    Episode #1390: Today we’re looking at dealer sentiment as operators brace for tighter profits but keep buying ambitions alive. We also unpack the rise of 84-month loans and negative equity concerns, before checking in on Slate’s ultra-cheap EV truck th...
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    13 分